암막 커튼, 다리미/다리미판, 무료 WiFi, 침대 시트
예약 가능 여부 확인

인 온 데스틴 하버, 어센드 호텔 컬렉션 여행 후기

2.5 out of 5
인 온 데스틴 하버, 어센드 호텔 컬렉션
402 Harbor Boulevard (Highway 98), Destin, FL

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 1003개 이용 후기 중 305개" "
평점 8 - 좋아요. 1003개 이용 후기 중 265개" "
평점 6 - 괜찮아요. 1003개 이용 후기 중 178개" "
평점 4 - 별로예요. 1003개 이용 후기 중 142개" "
평점 2 - 너무 별로예요. 1003개 이용 후기 중 113개" "

7.0/10

청결 상태

8.0/10

직원 및 서비스

7.2/10

편의 시설/서비스

6.6/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

Jamson

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place highly recommended everything was very nice!
2024년 5월에 3박 숙박함

10/10 - 훌륭해요

Marisha

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I love it 10/10 recommend
2024년 5월에 2박 숙박함

2/10 - 너무 별로예요

Chanlethia

단체 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel is old, disgusting, and torn down, the carpet is soooo dirty it’s brown and it’s supposed to be green, they had old pillow cases on the bed, and my door didn’t work properly!
2024년 4월에 2박 숙박함
답변 제공: Yulia Wilkinson 님, 2024년 5월 9일
Thank you for staying with us and for taking your time to rate us and write the review!We are sorry that you did not enjoy every element of your stay and we are sure that if you come again, we will be able to impress you with our hospitality! Kind Regards,Yulia WilkinsonGeneral Manager

2/10 - 너무 별로예요

Cheryl

연인과의 여행
별로예요: 편의 시설/서비스
Waiting for Expedia to reach out to manager Ulua to get half of my room rate refunded, no ac no tv working dirty room dirty carpet dirty elevator no maintenance to fix issues , worst experience ever.
2024년 4월에 1박 숙박함
답변 제공: Yulia Wilkinson 님, 2024년 4월 29일
Dear Cheryl,We are so sorry your experience was unsatisfactory!We are using your feedback to improve our service and facilities and we are sure this will not happen again.Kind Regards,Yulia WilkinsonGeneral Manager

8/10 - 좋아요

Carrie D

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
They are currently renovating outside, but that is totally fine and acceptable. Limited parking. We parked and stayed in the same spot until we left the next morning. Wish the breakfast was a little better. All cold things, would of liked some warm options. Overall a great hotel, super clean and the staff was so friendly
2024년 4월에 1박 숙박함
답변 제공: Yulia Wilkinson 님, 2024년 4월 29일
Dear Carrie,Thank you for staying with us and for taking your time to rate us and write the review!We are working on our rooms and facilities overall being updated and we are looking forward to having you back sometime! Kind Regards,Yulia WilkinsonGeneral Manager

10/10 - 훌륭해요

Christina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Yulia Wilkinson 님, 2024년 4월 29일
Dear Christina,Thank you for staying with us and for taking your time to rate your experience!Kind Regards,Yulia WilkinsonGeneral Manager

10/10 - 훌륭해요

Keena

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great Place
2024년 4월에 1박 숙박함
답변 제공: Yulia Wilkinson 님, 2024년 4월 29일
Dear Keena,Thank you for staying with us and for taking your time to rate us and write the review!Kind Regards,Yulia WilkinsonGeneral Manager

10/10 - 훌륭해요

Shirley

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, walkable to the boardwalk, bars, restaurants. The staff was so nice and accommodating. Will definitely stay here again!
2024년 4월에 4박 숙박함
답변 제공: Yulia Wilkinson 님, 2024년 4월 29일
Dear Shirley,Thank you for staying with us and for taking your time to rate us and write the review!Kind Regards,Yulia WilkinsonGeneral Manager

10/10 - 훌륭해요

Joshua

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place on the water!! Highly recommend you to never stay here so that there is more availability for when I want to stay here.
2024년 4월에 2박 숙박함
답변 제공: Yulia Wilkinson 님, 2024년 4월 29일
Dear Joshua,Thank you for staying with us and for taking your time to rate us and write such a cool review!Kind Regards,Yulia WilkinsonGeneral Manager

6/10 - 괜찮아요

Jonathan

좋아요: 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Friendly staff dirty carpets and sticky floors.
2024년 4월에 1박 숙박함
답변 제공: Yulia Wilkinson 님, 2024년 4월 29일
Dear Jonathan,Thank you for staying with us and for taking your time to rate us and write the review!We apologize for the inconvenience regarding the floors condition, we are currently remodeling our floors. We hope you visit us again some time soon! Kind Regards,Yulia WilkinsonGeneral Manager

4/10 - 별로예요

Rebekah

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It’s a shame because this place has so much potential. The rooms really are so cute. But the service was mediocre at best. Check in was at 4pm but they didn’t have our room ready til 530pm…. Upon taking the elevator to our floor, the first thing I noticed was that the floors were absolutely filthy. I’m super laid back, but this was downright gross. The TV/internet service was conveniently “down” for the duration of our stay, no one ever answered when I called downstairs to the lobby 3 different times. You can hear literally EVERYTHING through the walls and above and below you, just the water running in the bathroom above me was enough to wake me up in the middle of the night. It’s just a bummer. The views were perfect and the rooms at first glance were adorable- the stay could have been so wonderful- but it just wasn’t.
2024년 4월에 1박 숙박함
답변 제공: Yulia Wilkinson 님, 2024년 4월 16일
Dear Rebekah,Thank you for staying with us and taking time to write the review. We apologize for the shortcomings during your stay! We use your feedback to improve our facilities and services and hope that you visit us again.Kind regards,Yulia WilkinsonGeneral Manager

10/10 - 훌륭해요

Tink

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was nice and clean staff was nice as well
2024년 4월에 2박 숙박함
답변 제공: Yulia Wilkinson 님, 2024년 4월 16일
Dear Tink,Thank you so much for staying with us and taking your time to rate your experience and write such a nice review!We hope to welcome you back sometime soon!Kind regards,Yulia WilkinsonGeneral Manager

8/10 - 좋아요

James

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Just changing the hallway carpet would give a major upgrade.
2024년 4월에 1박 숙박함
답변 제공: Yulia Wilkinson 님, 2024년 4월 12일
Dear James,Thank you for staying with us and for taking your time to rate us and write the review!Your feedback about the hallway is very well noted and we have started renovating them already. We hope you visit us again some time soon!Kind Regards,Yulia WilkinsonGeneral Manager

8/10 - 좋아요

Savannah

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had to stay here for a short time and it was exactly what we needed! The staff was great and we were so close to everything since we were mostly out in the day time. Only thing we didn’t like was that we had a room on the ground floor and it felt a bit unsafe having a sliding door right by the entrance of building. But the back deck was super cute to hangout and watch boats go by!
2024년 2월에 1박 숙박함
답변 제공: Yulia Wilkinson 님, 2024년 4월 13일
Dear Savannah,thank you for staying with us and taking your time to write a review. We would like to assure you that safety is our utmost priority, we have CCTV cameras monitoring the parking lot, 24 hrs reception ready to call authorities for help at any moment, also Destin is known as a very safe location. We hope you visit us again some time soon and we will do our best to offer you a room on a higher floor so you feel comfortable. Kind regards,Yulia WilkinsonGeneral Manager

4/10 - 별로예요

Misael

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
It’s a lot of places that you can go around the hotel. That’s the good thing I found. Bot I have a friend who came with me at this hotel and he ask to clean his room and they didn’t clean anything for him.
2024년 3월에 4박 숙박함
답변 제공: Yulia Wilkinson 님, 2024년 4월 4일
Dear Misael,thank you for staying with us and taking time to write a review. We apologize for the inconvenience of your friend related to not cleaning the room. It is unfortunate that we do not have details of your guests to check the reason for not offering service, often it would be a "Do not Disturb" door knob in place.We would like to welcome you back some time and have a chance to impress you with our hospitality.Kind regards,Yulia WilkinsonGeneral Manager

8/10 - 좋아요

Dave

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff. Centrally located for us. Rooms need alittle upgrade.
2024년 3월에 3박 숙박함
답변 제공: Yulia Wilkinson 님, 2024년 4월 1일
Dear Dave,Thank you for staying with us and for taking your time to rate us and write the review!We are working on our rooms being update d and we are looking forward to having you back some time! Kind Regards,Yulia WilkinsonGeneral Manager

4/10 - 별로예요

Jonathon

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Went to check in at 5pm and room was not cleaned yet so we had to wait as they rushed to cleaned it. Overall the property is not that impressive. It’s an older hotel in the Water with budget updates but not worth the price they are asking.
2024년 3월에 1박 숙박함
답변 제공: Yulia Wilkinson 님, 2024년 4월 1일
Thank you for staying with us and for taking your time to rate us and write the review!We apologize for the inconvenience regarding the 45-minute delay to your check-in! Kind Regards,Yulia WilkinsonGeneral Manager

10/10 - 훌륭해요

Chad

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
This place is really good. Staff excellent close to everything. Clean well not terrible but not great. You will live
2024년 3월에 2박 숙박함
답변 제공: Yulia Wilkinson 님, 2024년 3월 25일
Dear Chad,thank you for staying with us and taking time to write a review!We hope to welcome you back some time in future!Yulia WilkinsonGeneral Manager

10/10 - 훌륭해요

Katora

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Peaceful
2024년 3월에 1박 숙박함
답변 제공: Yulia Wilkinson 님, 2024년 3월 19일
Dear Katora,Thank you so much for staying with us!Kind regards,Yulia WilkinsonGeneral Manager

10/10 - 훌륭해요

Cheyenne

2024년 3월에 1박 숙박함
답변 제공: Yulia Wilkinson 님, 2024년 4월 13일
Thank you for staying with us and for taking your time to rate your experience!Kind Regards,Yulia WilkinsonGeneral Manager

10/10 - 훌륭해요

Gabby

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
ocean view is nice
2024년 3월에 2박 숙박함
답변 제공: Yulia Wilkinson 님, 2024년 3월 14일
Thank you for choosing to stay with us and taking time to leave a review!Kind Regards,Yulia Wilkinson General Manager

8/10 - 좋아요

Kelly

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Location was great! Loved the view of the harbor. Great value for this area. Staff was very friendly and helpful.
2024년 3월에 2박 숙박함
답변 제공: GUEST SERVICES 님, 2024년 3월 11일
Dear Kelly, Thank you for staying with us and for your time writing the review. Inn On Destin Harbor - Ascend Hotel Collection

8/10 - 좋아요

Garrett E

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Large balcony
2023년 12월에 2박 숙박함
답변 제공: GUEST SERVICES 님, 2024년 3월 11일
Dear Garrett, Thank you for staying with us and for your time writing the review. Inn On Destin Harbor - Ascend Hotel Collection

10/10 - 훌륭해요

gary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
All good
2024년 3월에 2박 숙박함
답변 제공: GUEST SERVICES 님, 2024년 3월 11일
Dear Gary, Thank you for staying with us and for your time writing the review. Inn On Destin Harbor - Ascend Hotel Collection

10/10 - 훌륭해요

Robert

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We have stayed here several times over the years. Have enjoyed it every time and they keep updating the place every time, nicer each time we go. Perfect location for walking to everything and the Harbor scenery is excellent !
2024년 2월에 1박 숙박함
답변 제공: Yulia Wilkinson 님, 2024년 2월 26일
Thank you so much for staying with us and taking time to write such a lovely review!We are looking forward to welcoming you back some time soon.Kind Regards,Yulia WilkinsonGeneral Manager

8/10 - 좋아요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Yulia Wilkinson 님, 2024년 2월 17일
Thank you so much for staying with us and taking time to rate us!

10/10 - 훌륭해요

Brandon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Yulia Wilkinson 님, 2024년 2월 16일
Thank you so much for staying with us and taking time to rate us!

6/10 - 괜찮아요

Christopher

좋아요: 직원 및 서비스
별로예요: 객실의 편안함
2024년 2월에 2박 숙박함
답변 제공: Yulia Wilkinson 님, 2024년 2월 12일
Dear Christopher,thank you for staying with us and thank you for taking your time and filling the feedback form!By the rating we see that your experience was not flowless and we would love to have a chance to have you back and make sure you have an enjoyable stay!Kind regards,Yulia WilkinsonGeneral ManagerInn on Destin Harbor, Ascend Hotel Collection

8/10 - 좋아요

Jimmie

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
View was great….. but the room not so much
Our room had a fabulous view of the harbor. However there were a few issues in the room: First the floor lamp didn’t work, probably was a light bulb. I reported it and it was fixed. We arrived back after a day of exploring and the tv didn’t work, which it had worked the night before. Went to call the front desk and the phone did not work or even get a dial tone. I went downstairs and the gal behind the counter was obviously on a personal phone call, I could hear young kids screaming in the back ground. I politely asked her what I could do to get the tv working. She told me 3 things and said just let me know. At that time I told her that the telephone didn’t work. She told me that she needed to go out and do a property check in 15 minutes and she would stop by. An hour later we still hadn’t heard from her. This time we called the front desk using our cell phones. She said she would be up in a few. She did come about 15 minutes later and had no clue about the tv. She heard the maintenance guys voice outside in the hallway and got him. It took him several minutes, even disconnected the tv from the wall. He did get it working.
2024년 2월에 2박 숙박함
답변 제공: Sincerely yours, Yulia Wilkinson 님, 2024년 2월 10일
Dear Jimmy,First and foremost, I would like to thank you for your detailed feedback. This is very helpful as we use your notes for training and making sure that similar inconveniences are not repeated. I sincerely apologize for the operational shortcomings during your stay and would like to reassure you that we are making everything possible to ensure your next stay is seamless and enjoyable.Sincerely yours,Yulia WilkinsonGeneral Manager

2/10 - 너무 별로예요

Megan

별로예요: 숙박 시설 상태 및 시설
With the upgrades they are working on doing this will be a cute property hopefully in the future. However when we arrived there was no hot water for showers and the door to our room had large gaps under and around the door making it feel unsafe to stay. We ended up checking out and staying at another hotel for the weekend.
2024년 1월에 2박 숙박함
답변 제공: Yulia Wilkinson 님, 2024년 2월 10일
Dear Megan,I would like to apologize profoundly for the inconvenience. We have ensured the hot water equipment is fully functional and backed up in case of emergency like it happened during your stay.We hope you visit us again and give us a chance to impress you with our hospitality!Sincerely yours,Yulia WilkinsonGeneral Manager

4/10 - 별로예요

William

출장 여행
Destin, better pick a better one.
The shower didn’t work and the room was dirty. Called the front desk about a lack of hot water but nothing ever happened and nobody came up to fix the shower handle. It took an average of 25 mins before the shower would heat up enough to make it comfortable. Dirty sink, shower and toilet as well. Breakfast downstairs was awful as well.
2024년 1월에 4박 숙박함
답변 제공: Yulia Wilkinson 님, 2024년 2월 10일
Dear William,I would like to thank you for your detailed feedback. This is very helpful as we use your notes for training and making sure that similar inconveniences are not repeated.We have made significant improvement to our rooms and keeping working on it as well as cleanliness and guest services.We hope you visit us again and give us a chance to impress you with our hospitality!Sincerely yours,Yulia WilkinsonGeneral Manager

8/10 - 좋아요

Margaret

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 4박 숙박함
답변 제공: Yulia Wilkinson 님, 2024년 2월 10일
Dear Margaret,Thank you for staying with us and your time to fill the survey! We hope to welcome ypou back one day!Sincerely yours,Yulia WilkinsonGeneral Manager

8/10 - 좋아요

Jane 님, Burlington

2024년 1월에 8박 숙박함
답변 제공: Yulia Wilkinson 님, 2024년 2월 10일
Dear James,Thank you for staying with us and your time to fill the survey!Sincerely yours,Yulia WilkinsonGeneral Manager

10/10 - 훌륭해요

Karen

연인과의 여행
좋아요: 편의 시설/서비스
Property was located in great location, didn’t realize it was off season & there would be renovations going on. Staff was very friendly!
2024년 1월에 10박 숙박함
답변 제공: Yulia Wilkinson 님, 2024년 2월 10일
Dear Karen,Thank you for staying with us and your time to fill the survey!Sincerely yours,Yulia WilkinsonGeneral Manager

10/10 - 훌륭해요

James

2024년 1월에 2박 숙박함
답변 제공: Yulia Wilkinson 님, 2024년 2월 10일
Dear James,Thank you for staying with us and your time to fill the survey!Sincerely yours,Yulia WilkinsonGeneral Manager

8/10 - 좋아요

Julie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Balcony sunset AND sunrise views with lots of dolphins in the mornings.
2024년 1월에 2박 숙박함
답변 제공: Yulia Wilkinson 님, 2024년 2월 10일
Dear Julie,Thank you for staying with us and your time to fill the survey.Mornings are our favorite too, we love watching dolphins playing!Sincerely yours,Yulia WilkinsonGeneral Manager

8/10 - 좋아요

Rick

연인과의 여행
좋아요: 직원 및 서비스
Great location! Price much cheaper than other hotels in the area. Staff is incredibly hospitable. Room cleanliness was average. But locations trumps everything - would definitely stay here again.
2024년 1월에 2박 숙박함
답변 제공: Yulia Wilkinson 님, 2024년 2월 10일
Dear Rick,Thank you for staying with us and your time to fill the survey.We have improved our cleanliness a lot lately, hope to welcome you bacj some time soon!Sincerely yours,Yulia WilkinsonGeneral Manager

4/10 - 별로예요

Eli

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Not the stay we are used to with this hotel
This was honestly a very disappointing stay. My wife and I have stayed at this property many times and always enjoyed it. We’ve never had a problem. This stay was an absolute cocktail of problems, beginning the moment we checked in. The first room we were assigned was a mess. One bed was unmade, and pillows were piled on the floor. We were moved to another room on the fifth floor, where there were gaps in the flooring (see picture) and overall the room was grungy. Then, during our stay, the person next to us checked out of the hotel and the hotel staff mistakenly checked us out of our room instead of them, issuing a refund for half our charges. When we arrived back at the hotel from lunch and they realized their mistake, they attempted to recharge us for the upcoming night. This set off a domino chain of phone calls to our room, multiple charges to our credit card, reversals of said charges, and charges again. It was a disaster that took all afternoon to iron out and consumed a good portion of our vacation. The manager was very kind and proactive about ironing out the problem, but she also seemed to be lost as to how to fix it. She ended up giving us one night free, which was appreciated, but at that point most of the day had been consumed. Additionally, the hot water in our room was cold, and the housekeeping staff blared music from the hallway both mornings while they cleaned. Overall, just a very disappointing stay. We were kind of glad to head home.
2024년 1월에 2박 숙박함
답변 제공: Yulia Wilkinson 님, 2024년 2월 10일
Dear Eli,I would like to apologize once again for all the shortcomings! I am glad we had a chance to discuss your experience over the phone and I had a chance to reassure you that we have made a lot of effort to avoid any repetition of similar situations.I sincerely appreciate that you love the property and agreed to visit us again and evaluate the improvements. Looking forward to welcoming you back!Sincerely yours,Yulia WilkinsonGeneral Manager

10/10 - 훌륭해요

Sharon

2023년 12월에 2박 숙박함
답변 제공: Yulia Wilkinson 님, 2024년 2월 10일
Dear Sharon,Thank you for staying with us and your time to fill the survey!Sincerely yours,Yulia WilkinsonGeneral Manager

10/10 - 훌륭해요

Juvy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean, courteous staff
2024년 1월에 1박 숙박함
답변 제공: Yulia Wilkinson 님, 2024년 2월 10일
Dear Juvy,Thank you for staying with us and your time to fill the survey!We have shared your kind compliments with the team and we are all excited to welcome you back some time!Sincerely yours,Yulia WilkinsonGeneral Manager

8/10 - 좋아요

GERALD

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great View
It was chilly but the view over the Harbor was excellent. So much sea life and both sunrise and sunsets.
2024년 1월에 3박 숙박함
답변 제공: Yulia Wilkinson 님, 2024년 2월 10일
Dear Gerald,Thank you for staying with us and your time to fill the survey!We are so glad you enjoyed the view, it is indeed spectacular!Sincerely yours,Yulia WilkinsonGeneral Manager

2/10 - 너무 별로예요

Esteban

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A building with a view not an Inn
You have a building with a nice view and location, you are not a Hotel... Room never got cleaned in all our stay. You breakfast is not such... Your rooms are dirty and lack minor comforts such as a small chest of draws to keep clothes. On my floor where there is supposed to be an ice machine, there is none, even with its sign. Parking is iffy.
2023년 12월에 3박 숙박함
답변 제공: Yulia Wilkinon 님, 2024년 2월 10일
Dear Esteban,We are sorry that we did not meet your expectations during your last visit. We have made significant improvements to the property in terms of rooms cleanliness and conditions, breakfast and service, I hope you give us another chance and visit again!Sincerely yours,Yulia WilkinsonGeneral Manager

8/10 - 좋아요

Michael

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quaint
2023년 12월에 3박 숙박함
답변 제공: Yulia Wilkinson 님, 2024년 2월 10일
Dear Michael,Thank you for staying with us and your time to fill the survey!Sincerely yours,Yulia WilkinsonGeneral Manager

10/10 - 훌륭해요

Vonda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함
답변 제공: Yulia Wilkinson 님, 2024년 2월 10일
Dear Vonda,Thank you for staying with us and your time to fill the survey!Sincerely yours,Yulia WilkinsonGeneral Manager

2/10 - 너무 별로예요

Rod

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Yulia Wilkinson 님, 2024년 2월 10일
Dear Rod,We are sorry that we did not meet your expectations during your last visit. We have made significant improvements to the property in terms of rooms cleanliness and conditions, breakfast and service, I hope you give us another chance and visit again!Sincerely yours,Yulia WilkinsonGeneral Manager

10/10 - 훌륭해요

Rachael

2023년 12월에 1박 숙박함
답변 제공: Yulia Wilkinson 님, 2024년 2월 10일
Dear Rachel,Thank you for staying with us and your time to fill the survey!Sincerely yours,Yulia WilkinsonGeneral Manager

10/10 - 훌륭해요

Merronda

2023년 12월에 5박 숙박함
답변 제공: Yulia Wilkinson 님, 2024년 2월 10일
Dear Merronda,Thank you for staying with us and your time to fill the survey!Sincerely yours,Yulia WilkinsonGeneral Manager

10/10 - 훌륭해요

Krystan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Yulia Wilkinson 님, 2024년 2월 10일
Dear Krystan,Thank you for staying with us and your time to fill the survey!Sincerely yours,Yulia WilkinsonGeneral Manager

2/10 - 너무 별로예요

debra

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful view. Horrible front desk staff
Front desk staff is horrible. They couldn’t find my payment and told me it was my problem
2023년 12월에 4박 숙박함
답변 제공: Yulia Wilkinson 님, 2024년 2월 10일
Dear Debra,We are sorry that we did not meet your expectations during your last visit. We have made significant improvements to our guest services, I hope you give us another chance and visit again!Sincerely yours,Yulia WilkinsonGeneral Manager

2/10 - 너무 별로예요

Jennifer

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Room was full of roaches. As soon as I turned on the lights in the room they scattered everywhere. I took a video and walked right out.
2023년 12월에 3박 숙박함
답변 제공: Yulia Wilkinson 님, 2024년 2월 16일
Dear Jennifer,we are would like to profoundly apologize for the inconvenience and reassure you that we have applied every necessary measure to avoid similar situations in future.We hope you visit us again and we will have a chance to impress you with our hospitality!Kind Regards,Inn on Destin Harbor