버뮤다의 사우나가 있는 호텔

“I was not impressed. There’s 2 stagnant shallow pools; no jacuzzi. ‘Ocean view’ room was overlooking the local fractional townhouses. Did not feel like their profile pictures. Not a lot to do there - They have no bikes, no scooters, anything like that. The only option to get anywhere is to wait for their van. Even the beach had assigned seating, it was weird. I did not like it here.”

“The most beautiful resort we’ve ever stayed at! ”

“Yes”

“This was my third trip to Bermuda Unfortunately, Grotto Bay did not live up to the standards of other resorts on the island. The front end needs a course on customer service. Day prior to my arrival, I called and requested earlier check in at 2 pm and was told there are no guarantees…it ended there. Booked 5 nights here and called guest services several times to book a massage and no answer. Left a message at the front desk told to keep calling back she was busy. On my third day I was finally...