제르바의 호텔 검색

“Amenities of a 5 star hotel but quality control of a 4 star hotel (e.g. fridge not plugged in, chain to terrace nearly impossible to close, being given used napkins for breakfast). The pools are all great and we didn't expect to get free drinks and cake, which we appreciated. Staff mostly very friendly and welcoming, but one of the bar guys was questioning both me and my partner about our relationship/martial status and that made me uncomfortable. Food was fine, but generally didn't seem to have...

“Hard to fault this! We went in early December so both the hotel, airport and nearby area were rather empty; when it came to check out we were allowed to keep the room and stay in the resort with all the food and dinner for the day until we were ready to head to head to the airport in the evening. Hard to fault here! I can't think of anything more I would want from this hotel other than to spend more time there!”

“For a 5 star hotel, the rooms were not great. Water pressure in the shower was terrible and they put me in a room that was as far as possible from reception. It made no sense, considering the very few people staying at the hotel. The first receptionist had terrible customer service. When I returned at night after a long day of touring, the fellow at reception was on his phone and barely acknowledged me, even after I had to walk all the way back from my room because me key was not working....

“Staff was really friendly. Rooms but also hotel in general could use an update. Food was good.”

“Tout est très propre. Le personnel est aux petits soins et l’équipe d’animation géniale ! L’accès à la plage au top. Le buffet est très riche, varié et bon. Tout était parfait ! ”

“Un très bon séjour, personnel souriant et serviable, une belle chambre et de belles prestations”

“Super 👍 ”

“Très belle piscine, équipe d'animation dynamique et disponible, repas copieux et goûteux.”

“Insgesamt hatten wir eine sehr schöne Zeit als Familie und waren mit dem Robinson Club und dem Konzept sehr zufrieden. Wirklich sehr freundliche Mitarbeiter im Service, gutes Essen und Glück mit dem Wetter Ende Oktober. Einziger wirklich harter Kritikpunkt ist die Organisation der Tischvergabe beim Abendessen. Egal, wo man in der Reihe beim Anstehen vor Öffnung des Restaurants stand, gab es zu viele Gäste, die im Vollsprint zu den Tischen rasten, um sich diesen zu sichern. Kein Verhalten, das...

“Oui tout était parfait ”

“ Tout a été parfait pour moi ”

“Le 30 la reception nous on réclamé 100€ pour le repas réveillon. Apparemment expedia n'avait pas reverser les montants a l'hotel. A la reception on avait 2 options : payé contre notre volonté ou aller dans un autre établissement. Posture vraiment pas cool au derniere minute. Suite a reclamations et reclamations e la preuve que expedia nous avais déjà encaissé, il ont acceptés de nous rembourser la veille de notre depart avec l'equivalente en devise local (pas cool vu que mon payment etait en...

“Excellent service and good location. We were there in Ramadam and still had a great time!”

“je connaissais pas cet hôtel je l ai réservé par hasard, très content de la nuit passée, hotel propre , belle ambiance , magnifique buffet soir et matin , de retour Inchallah. ”

“Hôtel désuet ayant mal vieilli, nécessite beaucoup de rénovation et d'entretien pour être un 4*. Le personnel est bienveillant et pro La restauration est presque de qualité ”

“The hotel is wonderful. Staff is super friendly. Only the food could be better. Scrambled eggs, pizza and french frites were not good but they have a big variety of food, so we could always find alternatives. If you travel with kids and they only eat pizza or french frites, well…then you can feed them on dessert or ice cream, because that was amazing :)”