외관

더 세인트 레지스 도하 여행 후기

5 out of 5

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 346개 이용 후기 중 249개" "
평점 8 - 좋아요. 346개 이용 후기 중 64개" "
평점 6 - 괜찮아요. 346개 이용 후기 중 15개" "
평점 4 - 별로예요. 346개 이용 후기 중 7개" "
평점 2 - 너무 별로예요. 346개 이용 후기 중 11개" "

9.6/10

청결 상태

9.2/10

직원 및 서비스

9.4/10

편의 시설/서비스

9.4/10

숙박 시설 상태 및 시설

9.2/10

친환경

이용 후기

10/10 - 훌륭해요

yongmin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 3박 숙박함
답변 제공: Dogukan Korkmaz - Director of Quality 님, 2023년 11월 5일
Dear yongmin,Thank you very much for taking your precious time to submit a surveyIt is our pleasure to please you during your stay.I would be glad to see you among us again.Best regards

10/10 - 훌륭해요

Eunmi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: Dogukan Korkmaz - Director of Quality 님, 2023년 10월 22일
Dear Eunmi,On behalf of the entire hotel team, thank you for your feedback. It was a pleasure hosting you, We hope to welcome you again soon. Best regards,

6/10 - 괜찮아요

이순민 님, 카타르

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Outstanding Price But Just Normal "5-Star Hotel"
As I stated...;.

10/10 - 훌륭해요

Dipen

아이를 동반한 가족 여행
좋아요: 편의 시설/서비스
Karthik at Rivaaj Restaurant was AMAZING
2024년 3월에 5박 숙박함
답변 제공: Dogukan Korkmaz - Director of Quality 님, 2024년 4월 7일
Dear Dipen,Thank you for taking the time to share your feedback regarding your recent dining experience at Rivaaj Restaurant. We are thrilled to hear that Karthik provided you with exceptional service during your visit.Karthik takes great pride in ensuring that our guests have a memorable dining experience, and we are delighted to see that his efforts have made a positive impact on your visit. We will be sure to pass on your kind words of appreciation to Karthik and the rest of the team at Rivaaj Restaurant.We truly appreciate your patronage and look forward to welcoming you back for another delightful dining experience at Rivaaj Restaurant.Warm regards,

8/10 - 좋아요

Turkeyah 님, Riyadh

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay, awesome view. The only one thing that the bed was not so comfy for my back, otherwise was excellent experience.
2024년 2월에 7박 숙박함
답변 제공: Dogukan Korkmaz - Director of Quality 님, 2024년 3월 21일
Dear Turkeyah,Thank you for choosing to stay at St. Regis Doha and for taking the time to share your feedback with us. We are delighted to hear that you had a great stay and enjoyed the awesome view from your room.We appreciate your comment regarding the comfort of the bed and apologize for any inconvenience this may have caused. Your feedback is valuable to us as we strive to ensure the comfort and satisfaction of all our guests. Please rest assured that we will take note of your concern and explore ways to enhance the comfort of our bedding to provide a better experience for future stays.Once again, thank you for your valuable feedback, and we hope to have the pleasure of welcoming you back for another excellent experience in the future.Warm regards,

10/10 - 훌륭해요

Hasan

단체 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They have the best hotel manager “Sofyan.” He is so understandable, kind, and generous.
2024년 1월에 1박 숙박함
답변 제공: Dogukan Korkmaz - Director of Quality 님, 2024년 2월 22일
Dear Hasan,Thank you for taking the time to leave such a positive review of your recent stay at St. Regis Doha.We are delighted to hear that you enjoyed your experience with us.Your feedback is truly appreciated, and we look forward to welcoming you back soon.Best regards,

8/10 - 좋아요

Mohammed

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Access to the pool and beach has a weird small entrance, no welcome drinks offered on arrival. They have ample staff on entry but don’t really open doors and welcome you, compared to what I expect from a hotel in this level it’s a bit poor. The hotel did however give me an early check in and late check out which is appreciated. The spa experience was great special mention to Dizhaar for making it amazing
2024년 1월에 3박 숙박함
답변 제공: Dogukan Korkmaz - Director of Quality 님, 2024년 2월 22일
Dear MohammedThank you for sharing your feedback regarding your recent stay with us. We appreciate your detailed comments as they help us identify areas for improvement and ensure that we continue to deliver the high level of service that our guests expect.We apologize for any inconvenience you experienced with the entrance to the pool and beach area, as well as the lack of welcome drinks upon arrival. Your feedback regarding the welcome experience and door service is valuable, and we will review this with our team to ensure that all guests receive a warm and hospitable welcome upon arrival.We are pleased to hear that you appreciated the early check-in and late check-out provided by our team. It is our goal to accommodate our guests' needs to the best of our ability, and we are glad that we could meet your expectations in this regard.Furthermore, we are delighted to hear that you enjoyed your spa experience, and we will be sure to pass on your special mention to Dizhaar. We are committed to providing exceptional service in all areas of the hotel, and we are pleased that Dizhaar made your spa experience truly amazing.Once again, thank you for your feedback, and we hope to have the opportunity to welcome you back for a more enjoyable experience in the future.Warm regards,

2/10 - 너무 별로예요

Abdulaziz

좋아요: 청결 상태, 직원 및 서비스
2023년 12월에 2박 숙박함
답변 제공: Dogukan Korkmaz - Director of Quality 님, 2024년 1월 28일
Dear Abdulaziz,Thank you for reviewing your experience at St.Regis Doha and your recent stay with us. We are distraught that you were unsatisfied with our services. If you share some more details with us about your stay, we want to improve our service quality. Best Regards

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스
Luks degil idare eder
Gece ucusu erken check in e izin verilmedi, para istendi. Spa kapaliydi. Oda da yatak ve yorgan lekeliydi. Late check out icin yardimci oldular. Luks degil idare eder
2024년 1월에 2박 숙박함
답변 제공: Dogukan Korkmaz - Director of Quality 님, 2024년 1월 17일
Degerli Misafirimiz,St Regis Doha'da geçirdiğiniz deneyimi paylaştığınız için teşekkür ederiz. Erken giriş ve late check-out konularında yaşadığınız zorluklar için özür dileriz. Spa'nın kapalı olması ve oda temizliği ile ilgili yaşadığınız olumsuzluklar da hayal kırıklığına neden oldu.Lütfen yaşadığınız sorunların bir daha yaşanmaması için aldığımız geri bildirimi dikkate alacağımızdan emin olun. Misafir memnuniyetine büyük önem veriyoruz ve bu tür durumları düzeltmek adına gerekli adımları atacağımızdan emin olabilirsiniz.Bize daha fazla detay veya geri bildirim vermek isterseniz, lütfen paylaşmaktan çekinmeyin. Bu deneyimden dolayı size olumsuz bir izlenim bıraktığımız için üzgünüz ve gelecekteki konaklamalarınızda daha olumlu bir deneyim yaşamanızı umarız.Saygılarımla,

10/10 - 훌륭해요

Raza

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hospitality was magnificent, the staff are so polite & helpful, the breakfast was amazing & plenty to choose from! Such a big hotel so always be ready to discover a new section amazing outdoor pool and beach area. The room was beautiful with the sea view oh also big thank you to akesh “my butler” for making my birthday special with cake & other assorts. Again thank you St Regis for the exceptional hospitality.
2024년 1월에 2박 숙박함
답변 제공: Dogukan Korkmaz - Director of Quality 님, 2024년 1월 17일
Dear Raza,Thank you for sharing your wonderful experience at St Regis Doha. We are thrilled to hear that you enjoyed magnificent hospitality and found our staff to be polite and helpful. It's delightful to know that you had an amazing breakfast experience with plenty of options and that you had the chance to explore the various sections of our large hotel, including the fantastic outdoor pool and beach area.We are especially pleased that Okesh, your butler, made your birthday special with cake and other assortments. Birthdays are important occasions, and we are glad to have been a part of making yours memorable.Thank you for choosing St Regis Doha for your stay, and we look forward to welcoming you back for more exceptional hospitality in the future. If there's anything specific you'd like to highlight or if you have any additional feedback, please feel free to share.Best regards,

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
great stay
had the best time, front desk was very friendly and helpful same with concierge - they helped us book restaurants and things. there is an excursion desk and help you book many tours. all the staff are friendly and helpful and make it memorable
2023년 12월에 6박 숙박함
답변 제공: Dogukan Korkmaz - Director of Quality 님, 2024년 1월 17일
Dear Guest,Thank you for taking the time to share your positive experience at St Regis Doha. We are delighted to hear that you had the best time and that our front desk, concierge, and excursion desk teams contributed to making your stay memorable. It's heartening to know that our staff's friendliness and helpfulness, along with their assistance in booking restaurants and tours, enhanced your overall experience.We appreciate your kind words and feedback, and we hope to have the pleasure of welcoming you back for another exceptional stay in the future.Thank you for choosing St Regis Doha, and we look forward to hosting you again.Best regards,

8/10 - 좋아요

Mattia

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 8박 숙박함
답변 제공: Dogukan Korkmaz - Director of Quality 님, 2024년 1월 17일
Dear Mattia,Thank you for reviewing your experience at St.Regis Doha and your recent stay with us. We are distraught that you were unsatisfied with our services. If you share some more details with us about your stay, we want to improve our service quality. Best Regards

8/10 - 좋아요

Ljubomir

2023년 12월에 3박 숙박함
답변 제공: Dogukan Korkmaz - Director of Quality 님, 2024년 1월 28일
Dear Ljubomir,On behalf of the entire hotel team, thank you for your feedback. It was a pleasure hosting you, We hope to welcome you again soon. Best regards,

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 숙박 시설 상태 및 시설
별로예요: 청결 상태
Given the absolute rating of the hotel, in addition to how the St Regis brand should fare within the Marriott portfolio, i would have expected better attention to detail and meticulousness. 1) Room cleaning daily was not consistent- came back to rolled dirty linen on the floor one evening and had to call housekeeping to clear it. Bath tub was not cleaned after use - thankfully as a family occupying more than one room, we could use others, although not ideal. Ironing board not put away after use and left in the same spot until checkout 2) internet use in rooms charged extra - for the price point and guest profile, wouldn't expect this. 3) service not always with speed and expedience. You can see the staff is trying, but given the brand and it's relative ranking within the portfolio, would expected a basic consistent standard of service beyond the property aesthetics.
2023년 12월에 7박 숙박함
답변 제공: Dogukan Korkmaz - Director of Quality 님, 2024년 1월 17일
Dear Guest,Thank you for taking the time to provide detailed feedback about your recent stay at St Regis Doha. We sincerely appreciate your honest assessment of your experience. Please accept our apologies for any inconvenience or lapse in service that you encountered during your stay.Your comments regarding the inconsistencies in room cleaning, the additional charge for internet use, and the service speed have been noted, and we regret that these aspects did not meet your expectations. We will share your feedback with our management and operational teams to address the specific issues you mentioned and to implement corrective measures. It is through insights like yours that we can identify areas for improvement and take appropriate actions.Please know that your satisfaction is our top priority, and we genuinely apologize for any impact these issues may have had on your overall impression of our hotel. We would like to assure you that your feedback will be taken into consideration as we work towards enhancing the quality of our services.Thank you for bringing these matters to our attention. We hope to have the opportunity to welcome you back in the future and provide you with a more seamless and enjoyable experience.Kind regards,

10/10 - 훌륭해요

Mohamad 님, MISSION VIEJO

2023년 12월에 2박 숙박함
답변 제공: Dogukan Korkmaz - Director of Quality 님, 2024년 1월 17일
Dear Mohamad,On behalf of the entire hotel team, thank you for your feedback. It was a pleasure hosting you, We hope to welcome you again soon. Best regards,

10/10 - 훌륭해요

Sebastian

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A very great hotel with a really high standard of service and friendliness, it is super suitable for families with children. Great pool area and direct access to the beach. Every wish was fulfilled.
2023년 12월에 3박 숙박함
답변 제공: Dogukan Korkmaz - Director of Quality 님, 2023년 12월 29일
Dear Sebastian,Thank you for sharing your positive experience at The St. Regis Doha. We are thrilled to hear that you found our hotel to have a high standard of service and friendliness, making it a great choice for families with children.It's wonderful to know that you enjoyed our pool area and direct beach access, and that every wish was fulfilled during your stay. We strive to create memorable experiences for our guests, and your feedback is a great source of motivation for our team.If there are any specific details or preferences you would like to share for your next visit, please feel free to let us know. We look forward to the pleasure of welcoming you and your family back to The St. Regis Doha.Warm regards,

10/10 - 훌륭해요

Kathryn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Dogukan Korkmaz - Director of Quality 님, 2023년 12월 11일
Thank you for taking the time to leave such a positive review of your recent stay at St. Regis Doha.We are delighted to hear that you enjoyed your experience with us.Your feedback is truly appreciated, and we look forward to welcoming you back soon.Best regards,

10/10 - 훌륭해요

sanjay

2023년 12월에 1박 숙박함
답변 제공: Dogukan Korkmaz - Director of Quality 님, 2023년 12월 14일
Dear Sanjay,Thank you for taking the time to leave such a positive review of your recent stay at St. Regis Doha.We are delighted to hear that you enjoyed your experience with us.Your feedback is truly appreciated, and we look forward to welcoming you back soon.Best regards,

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Dogukan Korkmaz - Director of Quality 님, 2023년 12월 11일
Thank you for taking the time to leave such a positive review of your recent stay at St. Regis Doha.We are delighted to hear that you enjoyed your experience with us.Your feedback is truly appreciated, and we look forward to welcoming you back soon.Best regards,

10/10 - 훌륭해요

Brian

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Dogukan Korkmaz - Director of Quality 님, 2023년 12월 11일
Thank you for taking the time to leave such a positive review of your recent stay at St. Regis Doha.We are delighted to hear that you enjoyed your experience with us.Your feedback is truly appreciated, and we look forward to welcoming you back soon.Best regards,

10/10 - 훌륭해요

Temur

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was perfect, and Okesh made my stay even better
2023년 11월에 5박 숙박함
답변 제공: Dogukan Korkmaz - Director of Quality 님, 2023년 12월 4일
Dear Temur,On behalf of the entire hotel team, thank you for your feedback. It was a pleasure hosting you, We hope to welcome you again soon. Best regards,

10/10 - 훌륭해요

Mohammed

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a short stay however it was very comfortable. The staff, facilities and location were wonderful
2023년 11월에 3박 숙박함
답변 제공: Dogukan Korkmaz Director of Quality 님, 2023년 11월 26일
Dear Mohammed,On behalf of the entire hotel team, thank you for your feedback. It was a pleasure hosting you, We hope to welcome you again soon. Best regards,

10/10 - 훌륭해요

HUDA

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was excellent experience. Staff are professional and friendly . Specially Hiba and Hanan . Out door brunch was exceptional .
2023년 11월에 2박 숙박함
답변 제공: Dogukan Korkmaz Director of Quality 님, 2023년 11월 26일
Thank you for taking the time to leave such a positive review of your recent stay at St. Regis Doha.We are delighted to hear that you enjoyed your experience with us.Your feedback is truly appreciated, and we look forward to welcoming you back soon.Best regards,

10/10 - 훌륭해요

ISMAIL HAKKI

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Kesinlikle tavsiye ediyorum
Tek kelime ile mükemmel!
2023년 11월에 4박 숙박함
답변 제공: Dogukan Korkmaz - Director of Quality 님, 2023년 11월 26일
Sayin Ismail Hakki Bey,Değerli zamanınızı ayırıp konaklama deneyiminizi değerlendirdiğiniz için teşekkür ederiz.Sizleri tekrar ağırlamaktan memnuniyet duyacağız.Saygılarımla,

10/10 - 훌륭해요

Lynn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved everything about this property.
2023년 11월에 7박 숙박함
답변 제공: Dogukan Korkmaz - Director of Quality 님, 2023년 11월 15일
Dear Lynn,Thank you for taking the time to leave such a positive review of your recent stay at St. Regis Doha.We are delighted to hear that you enjoyed your experience with us.Your feedback is truly appreciated, and we look forward to welcoming you back soon.Best regards,

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing hotel. Very clean, modern and great service. I would come again
2023년 11월에 2박 숙박함
답변 제공: Dogukan Korkmaz - Director of Quality 님, 2023년 11월 15일
Thank you very much for taking your precious time to submit a surveyIt is our pleasure to please you during your stay.I would be glad to see you among us again.Best regards

10/10 - 훌륭해요

Alwaleed 님, Doha

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Superb beach hotels right next katara cultural village and Galaries Lafayette for some high end shopping
2023년 10월에 22박 숙박함
답변 제공: Dogukan Korkmaz - Director of Quality 님, 2023년 11월 15일
Dear Alwaleed,On behalf of the entire hotel team, thank you for your feedback. It was a pleasure hosting you, We hope to welcome you again soon. Best regards,

10/10 - 훌륭해요

Adebowale

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent service
My stay at St Regis was wonderful, excellent service from all the staffs , they were all helpful and very professional.The breakfast buffet was value for money. I would recommend and definitely use their service again.
2023년 11월에 3박 숙박함
답변 제공: Dogukan Korkmaz - Director of Quality 님, 2023년 11월 15일
Dear Adebowale,On behalf of the entire team at St. Regis Doha, I would like to extend our sincere gratitude for choosing our hotel for your recent stay.We are delighted to hear that your experience with us was nothing short of wonderful, and that our staff's commitment to excellence, professionalism, and helpfulness made a positive impact on your stay. Your recommendation is the highest compliment we could receive, and we are thrilled to have exceeded your expectations.It warms our hearts to know that you enjoyed our breakfast buffet, finding it to be of great value. We continually strive to provide memorable experiences, and your feedback serves as encouragement for our ongoing commitment to excellence.Should your travels bring you back to Doha, it would be our pleasure to welcome you once again to St. Regis Doha. If there is anything specific you would like to share or if you have additional feedback, please feel free to reach out.Thank you for being our valued guest, and we look forward to the opportunity of hosting you again in the future.Warm regards,

10/10 - 훌륭해요

Petrus

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Mooi luxueus hotel. Zeer vriendelijk en correcte medewerkers. Mooi grote hotelkamer voorzien van alle gemakken. Prachtig zwembad waar je kan genieten in alle rust. Het hotel en z’n medewerkers hebben mijn verwachtingen overtroffen. Zal zeker terugkomen.
2023년 11월에 4박 숙박함
답변 제공: Dogukan Korkmaz - Director of Quality 님, 2023년 11월 9일
Dear Petrus,Thank you for sharing your delightful feedback about your recent stay with us. We are thrilled to hear that you had a memorable experience during your time at our hotel.It is indeed heartening to learn that you found our property to be beautiful and luxurious, with a room that met your expectations and was equipped with all the amenities you needed. The satisfaction of our guests is always our top priority, and we are delighted that our friendly and attentive staff contributed to making your stay truly exceptional.Your praise for our beautiful swimming pool and the tranquil environment it provides warms our hearts. We are committed to exceeding our guests' expectations, and your kind words reaffirm our dedication to providing top-notch service.It would be our pleasure to welcome you back for another splendid stay at St. Regis Doha. If there are any special requests or preferences you have for your next visit, please feel free to let us know.Once again, thank you for choosing St. Regis Doha, and we look forward to your return.Best regards,

10/10 - 훌륭해요

Zehn

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2023년 10월에 5박 숙박함
답변 제공: Dogukan Korkmaz - Director of Quality 님, 2023년 11월 9일
Dear Zehn,Thank you very much for taking your precious time to submit a surveyIt is our pleasure to please you during your stay.I would be glad to see you among us again.Best regards

10/10 - 훌륭해요

bruno

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excelentes instalaciones y servicios.
Muy bien las instalaciones, el servicio todo de primera. Un sola anotación nos cobraron el internet y decia q estaba incluido.
2023년 10월에 4박 숙박함
답변 제공: Dogukan Korkmaz - Director of Quality 님, 2023년 11월 9일
Dear Bruno,On behalf of the entire hotel team, thank you for your feedback. It was a pleasure hosting you, We hope to welcome you again soon. Best regards,

10/10 - 훌륭해요

Alwaleed 님, Doha

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fantastic hotel with very friendly check in
2023년 10월에 2박 숙박함
답변 제공: Dogukan Korkmaz - Director of Quality 님, 2023년 11월 5일
Dear Alwaleed,Thank you for taking the time to leave such a positive review of your recent stay at St. Regis Doha.We are delighted to hear that you enjoyed your experience with us.Your feedback is truly appreciated, and we look forward to welcoming you back soon.Best regards,

10/10 - 훌륭해요

Aateqa

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is beautiful and luxurious. The staff is wonderful. Everyone was so nice and helpful. I would absolutely stay here again.
2023년 10월에 1박 숙박함
답변 제공: Dogukan Korkmaz - Director of Quality 님, 2023년 10월 22일
Dear Aateqa,Thank you for your kind words about our property and staff. We are delighted to hear that you found the property beautiful and luxurious, and we greatly appreciate your praise for our wonderful and helpful staff. It's our goal to ensure that every guest has an exceptional experience, and your positive feedback motivates us to continue providing the best service.We look forward to welcoming you back for another stay in the future. If you have any further comments or suggestions, please feel free to share them with us. Your feedback is valuable as we strive to provide the highest level of service and comfort to our guests.Warm regards,

10/10 - 훌륭해요

Hesham

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff and facilities
2023년 9월에 3박 숙박함
답변 제공: Dogukan Korkmaz - Director of Quality 님, 2023년 11월 5일
Dear Hesham,On behalf of the entire hotel team, thank you for your feedback. It was a pleasure hosting you, We hope to welcome you again soon. Best regards,

10/10 - 훌륭해요

Jason 님, Miami lakes

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing property and very clean. Everyone was very friendly and would recommend to anyone visiting Doha
2023년 10월에 5박 숙박함
답변 제공: Dogukan Korkmaz - Director of Quality 님, 2023년 10월 22일
Dear Jason,Thank you for taking the time to leave such a positive review of your recent stay at St. Regis Doha.We are delighted to hear that you enjoyed your experience with us.Your feedback is truly appreciated, and we look forward to welcoming you back soon.Best regards,

10/10 - 훌륭해요

Amira

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함
답변 제공: Dogukan Korkmaz - Director of Quality 님, 2023년 10월 22일
Dear Amira,Thank you for taking the time to leave such a positive review of your recent stay at St. Regis Doha.We are delighted to hear that you enjoyed your experience with us.Your feedback is truly appreciated, and we look forward to welcoming you back soon.Best regards,

4/10 - 별로예요

Line

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
This is really not St. Regis quality
The hotel is ok, but I expected more, since I have stayed at St. Regis in several different countries, where the quality and service are significantly better. I would not recommend the hotel if you are looking for luxury, because that is not really what you get here. Spend the money at one of the other wonderful hotels in the city - there are many of them.
2023년 9월에 2박 숙박함
답변 제공: Dogukan Korkmaz - Director of Quality 님, 2023년 10월 22일
Dear Line,We appreciate your feedback and your loyalty as a previous guest at St. Regis properties in various countries. It's disappointing to learn that our hotel in Doha did not meet your expectations for quality and service, and we sincerely apologize for any shortcomings you experienced during your stay.Your feedback is valuable to us, and we'll be sure to share your comments with our team as we constantly strive to improve and provide the best possible experience for our guests. We understand that different properties within the same brand can vary in terms of offerings and service quality, and we are committed to maintaining high standards.We hope that you might consider giving us another opportunity in the future and that we can demonstrate our commitment to providing the luxury experience that St. Regis is known for.Thank you for taking the time to share your thoughts.Sincerely,

8/10 - 좋아요

Lauren

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 9월에 3박 숙박함
답변 제공: Dogukan Korkmaz - Director of Quality 님, 2023년 10월 22일
Dear Lauren,Thank you for taking your precious time to write a comment.It was a pleasure hosting you, If you could share more details about the sections in which you gave less than 5 points, we would like to improve ourselves in those sections.Have a wonderful day,

10/10 - 훌륭해요

Bob

2023년 9월에 3박 숙박함
답변 제공: Dogukan Korkmaz - Director of Quality 님, 2023년 10월 22일
Dear Bob,Thank you very much for taking your precious time to submit a surveyIt is our pleasure to please you during your stay.I would be glad to see you among us again.Best regards

10/10 - 훌륭해요

Hamza

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 8박 숙박함
답변 제공: Dogukan Korkmaz - Director of Quality 님, 2023년 10월 22일
Dear Hamza,On behalf of the entire hotel team, thank you for your feedback. It was a pleasure hosting you, We hope to welcome you again soon. Best regards,

10/10 - 훌륭해요

Gabriella

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The St Regis exceeded my expectations and the level of attention was outstanding. We will definitely be back!
2023년 9월에 3박 숙박함
답변 제공: Dogukan Korkmaz - Director of Quality 님, 2023년 9월 14일
Dear Gabriella,It's always a joy to read such positive feedback from our valued guests like you. We're thrilled that you had a fantastic experience at The St.Regis Doha.Your satisfaction is our top priority, and we eagerly anticipate your return visit.Best regards

10/10 - 훌륭해요

Fartun

2023년 8월에 3박 숙박함
답변 제공: Dogukan Korkmaz - Director of Quality 님, 2023년 9월 14일
Dear Fartun,Thank you for choosing The St.Regis Doha for your recent visit. We are elated to hear that your stay exceeded your expectations. We look forward to the pleasure of serving you again on your next trip to Doha.Best Regards,

10/10 - 훌륭해요

Dennis 님, Midwest City

2023년 9월에 3박 숙박함
답변 제공: Dogukan Korkmaz - Director of Quality 님, 2023년 10월 22일
Dear Dennis,Thank you for taking the time to leave such a positive review of your recent stay at St. Regis Doha.We are delighted to hear that you enjoyed your experience with us.Your feedback is truly appreciated, and we look forward to welcoming you back soon.Best regards,

10/10 - 훌륭해요

Tamara

2023년 8월에 2박 숙박함
답변 제공: Dogukan Korkmaz - Director of Quality 님, 2023년 9월 9일
Dear Tamara,On behalf of the entire hotel team, thank you for your rating. It was a pleasure hosting you, We hope to welcome you again soon. Best regards,

10/10 - 훌륭해요

Dzifa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was amazing booked for a birthday they helped me organize balloons, flowers and a little cake (both real and a towel cake lol) . They were so so sweet and the property was amazing.
2023년 7월에 1박 숙박함
답변 제공: Dogukan Korkmaz - Director of Quality 님, 2023년 8월 13일
We are delighted you took your precious time to share your excellent comment.I want to thank you on behalf of our teammates who are here for you in the background.We look forward to seeing you again with us to take this unique experience to the next level.Have a wonderful day,

2/10 - 너무 별로예요

ATAE

출장 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 객실의 편안함
Do not book this hotel
Extremely surprised by the good comments. I stayed twice in saint regis Doha and had 2 consecutive bad experiences. The service is simply awful and absolutely not a level that you would expect for such a hotel. The first time I stayed there, few weeks ago, I checked in and went to the room right away as I had a very important business meeting. Once in the room I figured out that the wifi is not working. I called 4 times someone to fix it but nothing happened. After 30min, I went to the lobby of the hotel to do the meeting surrounded by noise and guests going back and forward. No compensation, nothing to make you feel that this is something wrong that shouldn’t happen when you pay for such an expensive and « luxury » hotel. During the same trip, the room was noisy and I asked to change it. Same result (i.e, no assistance and no room changed even though 90% of the hotel was empty). Second time I went back to the hotel, I naively thought that the experience will be better but I unfortunately, same things happened. Extreme noise around the room starting from 7:30 AM - impossible to sleep knowing that I checked in at 3 am and the hotel was almost empty. Different noise at 9am and then 10am. I packed my stuff and left the hotel for another one without any compensation nothing. This is personally the last time in St Regis. Management will certainly answer to this comment saying that they did something for each situation but I can guarantee you that it’s not the case
2023년 7월에 2박 숙박함
답변 제공: Dogukan Korkmaz - Director of Quality 님, 2023년 9월 9일
Dear ATAE,Thank you for taking the time to let us know about your experience while staying with us. Your experience of service is below our standard. Providing the highest level of hospitality is our number one priority, and I sincerely apologize for failing to meet your expectations. I have shared your feedback with every leadership in the hotel to ensure the necessary guidelines are in place. I hope you choose to stay with us again when your travels bring you back to the area.Best regards,

10/10 - 훌륭해요

Dominic

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
grosszügiges hotel mit grossem pool vielen restaurants. anbindung an die metro. sehr ruhige lage nähe stadtzentrum und sehenswürdigkeiten
2023년 6월에 7박 숙박함

10/10 - 훌륭해요

alessandro

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A great stay
2023년 5월에 4박 숙박함

10/10 - 훌륭해요

Mustafa Kemal

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ailece cok begendik .Kaliteli ve temiz otel .Kahvaltisi da cok cesitli fistikli kruvasan kesinlikle deneyin))
2023년 5월에 4박 숙박함

8/10 - 좋아요

Ahmad

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 5월에 4박 숙박함