"In this hotel, there is a big problem in confirming the reservation and receiving the room. Although all the reservation procedures on my part were normal and the payment was made and confirmed, but the receptionist refused to confirm the reservation. She said that what she had was a reservation from another company in my name (Booking) and that I did not pay and that she replied to them that there were no rooms. If I had not called the number on the hotel.com page, I would not have received the...
"In this hotel, there is a big problem in confirming the reservation and receiving the room. Although all the reservation procedures on my part were normal and the payment was made and confirmed, but the receptionist refused to confirm the reservation. She said that what she had was a reservation from another company in my name (Booking) and that I did not pay and that she replied to them that there were no rooms. If I had not called the number on the hotel.com page, I would not have received the...
sofiane