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"Room cleanliness, and the staff were fantastic!"

"The room was great — super clean and fresh, which I really appreciated. I was a little disappointed with the location/view of my room, but when I mentioned it to the front desk staff, they were incredibly accommodating and immediately offered to move me to a higher floor. I ended up not switching since I was only staying one night, but it was really nice to feel heard and supported. Amazing customer service, and I would definitely stay here again!"

"Staff was very helpful and nice. "

"We spent extra to stay at a Fairmont Gold floor. There may have been a $50/night premium, but we got a larger room, private check-in at the Fairmont Gold floor on the 9th floor, snacks during the day and evenings and a great breakfast in their private lounge. The Gold floor is worth the cost and makes this grand hotel experience all the more grand. One warning to guests: Valet parking is $85/night! Parking at the adjacent parkade on your own will save you considerably."

"Clean room. Great location. Responsive staff. There was construction noise and they handled it with grace and generosity. "

"Clean room, very nice staff , great location"

"Friendly staff. Efficient check in and check out. Great location."

"Friendly staff"

"clean"