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Jumeirah Burj Al Arab Dubai

5.0 star property
Poolside relaxation and retail therapy await at this luxurious Dubai escape, where indulgent amenities create an unforgettable retreat experience

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Travelers find luxury and leisure at Jumeirah Burj Al Arab Dubai. Enjoy seaside serenity on the private beach and rejuvenating spa treatments. Eight on-site restaurants offer international cuisine, plus yoga classes, shopping, and high-speed WiFi in every room.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • On private beach
  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free WiFi

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About this property

Jumeirah Burj Al Arab Dubai

  • Luxury family-friendly hotel near Wild Wadi Water Park
  • Located close to Souk Madinat Jumeirah and Mall of the Emirates, Jumeirah Burj Al Arab Dubai provides free water park access, a swim-up bar, and a beach bar. This hotel is a great place to bask in the sun with a private beach, beach cabanas, and sun loungers. Indulge in a body treatment, a Swedish massage, and aromatherapy at the onsite spa. At the 8 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and international cuisine. Yoga classes and fitness classes are offered at the health club; Jumeirah Burj Al Arab Dubai also has a poolside bar, a terrace, and shopping on site. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
  • Additional perks include:
    • 2 outdoor pools and 2 indoor pools, along with cabanas, sun loungers, and pool umbrellas
    • Free valet parking
    • Limo/town car service, buffet breakfast (surcharge), and a free beach club on site
    • An electric car charging station, access to a nearby indoor pool, and access to a nearby health club
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 198 individually furnished rooms offer comforts such as 24-hour room service and premium bedding, as well as perks like pillow menus and laptop-compatible safes.
  • Other amenities include:
    • Childcare services and free infant beds
    • Hypo-allergenic bedding, Egyptian cotton sheets, and down comforters
    • Jetted tubs, rainfall showers, and designer toiletries
    • 42-inch plasma TVs with premium channels and DVD players
    • Wardrobes/closets, separate dining areas, and refrigerators

Awards and affiliations

  • Jumeirah Burj Al Arab Dubai is listed in the 2020 Condé Nast Traveler Gold List of the world's best places to stay and the 2021 Travel + Leisure 500.

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Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
All guests must present valid passport or government issued photo identification at check-in.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
3 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 1838.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 515 for adults and AED 257.5 for children
  • Airport shuttle fee: AED 450 per vehicle (roundtrip)
  • Airport shuttle fee per child: AED 1.00 (one way), (up to 11 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 1838.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 511538

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Frequently asked questions

Does Jumeirah Burj Al Arab Dubai have a pool?

Yes, this property has 2 Indoor pools, 2 outdoor pools, and a children's pool.

Is Jumeirah Burj Al Arab Dubai pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Valet parking is free at this property.

What time is check-in at Jumeirah Burj Al Arab Dubai?

Check-in start time: 4:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Jumeirah Burj Al Arab Dubai?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Jumeirah Burj Al Arab Dubai provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of AED 450 per vehicle applies.

Where is Jumeirah Burj Al Arab Dubai located?

Nestled on the beach, this Umm Suqeim 3 hotel is within 1 mi (2 km) of Wild Wadi Water Park and Souk Madinat Jumeirah. Mall of the Emirates and Dubai Mall are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.6

Exceptional

9.8

Cleanliness

9.4

Location

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 851 out of 1000 reviews
Rating 8 - Good. 84 out of 1000 reviews
Rating 6 - Okay. 30 out of 1000 reviews
Rating 4 - Poor. 16 out of 1000 reviews
Rating 2 - Terrible. 19 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Ibrahim

Liked: Cleanliness, amenities, property conditions & facilities
Outstanding amzing place, and the service and professionalism of the staff is beyond the expectations.
Fantastic, royal suite
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

ENID

Liked: Cleanliness, amenities, property conditions & facilities
Staff really nice, hotel really clean i love it
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Amit

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel. Everything was good about it including the suite, decor, amenities and food.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Kaan

Liked: Cleanliness, amenities, property conditions & facilities
The room was super clean staff very kind and helpful however the room itself is very outdated and desperate for a new makeover
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a beautiful hotel, fantastic service and wonderfully relaxing. Everything is well thought through and it doesn't feel overly crowded. There was always sunbeds by the pool and afternoon tea in the skyview was perfect.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Roshan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely world class, excellent service, exceptional hotel and staff who go out of their way to make the experience special. I will definitely return
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Itamar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel very good service
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Zhana

Liked: Cleanliness, amenities, property conditions & facilities
The personnel in the Burj Al Arab went above and beyond to make our stay unforgettable! It was my moms birthday and she was amazed at the room upgrade, the hospitality, the cleanliness of the room, and our butler BoBo who was super nice and accommodating! I have stayed here previously and the service and the rooms havent changed - stat amazing and updated.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

miguel

Liked: Cleanliness
Awesome from first getting there. Our stay in this luxurious hotel was the best , and also all of the staff was super kind and nice.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Yan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place. Quiet and spacious. Will be back.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel and even better with the swimming pool and facilities at the rear of the hotel compared to last time.
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Yury

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Double floor suite is fantastic! And service is beyond any expectations!
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Wonjoon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was just perfect to have experiences. All amenities are good, room and facilities are clean, staff are just very friendly. Specially at the gate, door men are super! I would love to visit again if I could.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Stanley M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Gamze

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second stay at the Burj and it is amazing every time! Check in is fast and efficient, rooms are spacious clean with great amenities. Great butler service, room service is quick and delicious. Breakfast is great and service is top notch.
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing. We got a great half board package which included Michelin star restaurants. The only complaint is the pool is in dire need of refurbishment. There were many cracked tiles and rust staining which was really out of place for such a beautiful property.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Silvia

Liked: Cleanliness, amenities, property conditions & facilities
Speechless, no words to describe the experience Everything is 7 starts but the excellence, kindness and profesional of every single person working in the property is 10 starts Special our butler Nas , who gave us special welcome for our anniversary with a delicious chocolate mousse cake and prepared our hot tub with bubbles for our after dinner Breakfast is amazing and all restaurant in the property are amazing Absolutely wortly , best hotel ever !!! Chic , sophisticated, but still feel home I will be back very shortly !!
Stayed 1 night in Sep 2025
Verified

2/10 Terrible

Roberto

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not clean. They don’t honor any vip treatment from Expedia. Bad service
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Jeremiah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Burj Al Arab Jumeirah was truly unforgettable. From the moment we arrived, we were warmly welcomed by the incredibly pleasant and kind staff, who made every effort to ensure our comfort and satisfaction throughout the stay. The hotel itself is the epitome of luxury, yet it still manages to feel surprisingly cozy and inviting. Every detail—from the immaculate suites to the personalized service—reflects the highest standards of hospitality. We especially appreciated the attentiveness of the staff, who were always ready with a warm smile and genuine willingness to help. Whether you’re visiting for a special occasion or simply to indulge, the Burj Al Arab offers an experience that feels both grand and personal. Highly recommended!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Yumar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service top class
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a super relaxing stay. We were looked after superbly by all staff bar one. She barge in the lift and went up despite our lift travelling downwards. The hotel is now 20 years old and shows in some places but this did not detract from the opulence and service with a smile. The bedding and bed was pure luxury. Looking forward to returning!
Stayed 6 nights in Apr 2025
Verified

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at this hotel was a truly unique experience. We had a duplex suite, with lots of amenities. The upstairs bathroom had a whirlpool bathtub in addition to a great shower. The breakfast buffet was extensive and delicious. The staff, at all stages of our stay, were polite and engaging.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing!!

One night stay at this seven star hotel to celebrate our anniversary. It was amazing from the time we checked in (they gave us an upgrade) to the time we left! The service is first class! Would love to come back and stay again next time we are in Dubai.
Stayed 1 night in Oct 2024
Verified

8/10 Good

jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I enjoyed it overall.

I knew the property was kind of dated going in, but I wanted the 90’s Arabic feeling so I was ok with it. Their self proclaimed 7 star status is maybe as dated as the bathrooms though. The wear and tear on carpets, exposed electric wiring on the way to the pool and buckling trex decking on the pool edge makes it feel less than a 5 star, especially for the price. The staff was very friendly, the pool area is really nice and beach is a short golf cart ride away with calm beautiful water and a striking view of the hotel, so overall, I do recommend staying here.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

yvonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is unique. The staff are out of this world.
Stayed 3 nights in Sep 2023