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Rixos The Palm Hotel & Suites

5.0 star property
Italian cuisine meets beachfront relaxation at this Palm Jumeirah retreat, where guests can dive into scuba adventures or challenge themselves with racquetball

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Rixos The Palm Hotel & Suites on Palm Jumeirah offers a private beach, sun loungers, and two outdoor pools. Enjoy Italian dishes at three restaurants, deep-tissue massages at the spa, basketball courts, and a poolside bar for a complete experience.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free WiFi

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  • Save 15% or more on select VIP Access properties when you reach Silver tier or higher
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, down comforters, Select Comfort beds, minibar

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Sea View

Deluxe Room, 1 King Bed, Sea View | Premium bedding, down comforters, Select Comfort beds, minibar

Deluxe Room, 1 King Bed, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 Double Bed (Penthouse - Executive)

Grand Suite, 1 Double Bed (Penthouse - Executive) | Premium bedding, down comforters, Select Comfort beds, minibar

Grand Suite, 1 Double Bed (Penthouse - Executive)

  • Sea view
  • 592 sq m
  • 1 bedroom
  • Sleeps 9
  • 1 Double Bed

View all photos for Junior Suite, 1 King Bed, Sea View

Junior Suite, 1 King Bed, Sea View | Premium bedding, down comforters, Select Comfort beds, minibar

Junior Suite, 1 King Bed, Sea View

  • Sea view
  • 69 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Sea View (Panoramic)

Suite, 2 Double Beds, Sea View (Panoramic) | Premium bedding, down comforters, Select Comfort beds, minibar

Suite, 2 Double Beds, Sea View (Panoramic)

  • Sea view
  • 380 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Garden View

Premium Room, 1 King Bed, Garden View | Premium bedding, down comforters, Select Comfort beds, minibar

Premium Room, 1 King Bed, Garden View

  • Garden view
  • 66 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Sea View

Premium Room, 1 King Bed, Sea View | Premium bedding, down comforters, Select Comfort beds, minibar

Premium Room, 1 King Bed, Sea View

  • Sea view
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Senior Suite, 1 King Bed, Sea View

Senior Suite, 1 King Bed, Sea View | Premium bedding, down comforters, Select Comfort beds, minibar

Senior Suite, 1 King Bed, Sea View

  • Sea view
  • 90 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Senior Suite, 2 Bedrooms

Senior Suite, 2 Bedrooms | Premium bedding, down comforters, Select Comfort beds, minibar

Senior Suite, 2 Bedrooms

  • Garden view
  • 150 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Room, 1 King Bed, Pool Access

Room, 1 King Bed, Pool Access | Premium bedding, down comforters, Select Comfort beds, minibar

Room, 1 King Bed, Pool Access

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 3 Bedrooms

Family Suite, 3 Bedrooms | Premium bedding, down comforters, Select Comfort beds, minibar

Family Suite, 3 Bedrooms

  • Sea view
  • 250 sq m
  • 3 bedrooms
  • Sleeps 8
  • 3 Double Beds

View all photos for Suite, 5 Bedrooms

Suite, 5 Bedrooms | Premium bedding, down comforters, Select Comfort beds, minibar

Suite, 5 Bedrooms

  • 400 sq m
  • 5 bedrooms
  • Sleeps 10
  • 5 Double Beds

View all photos for Suite, 4 Bedrooms (Penthouse)

Suite, 4 Bedrooms (Penthouse) | Premium bedding, down comforters, Select Comfort beds, minibar

Suite, 4 Bedrooms (Penthouse)

  • Sea view
  • 370 sq m
  • 3 bedrooms
  • Sleeps 10
  • 4 Double Beds

View all photos for Suite, 4 Bedrooms

Suite, 4 Bedrooms | Premium bedding, down comforters, Select Comfort beds, minibar

Suite, 4 Bedrooms

  • 370 sq m
  • 3 bedrooms
  • Sleeps 9
  • 4 Double Beds

View all photos for Family Suite, 2 Bedrooms

Premium bedding, down comforters, Select Comfort beds, minibar

Family Suite, 2 Bedrooms

  • Resort view
  • 215 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds

View all photos for Room

Premium bedding, down comforters, Select Comfort beds, minibar

Room

  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Premium bedding, down comforters, Select Comfort beds, minibar

Family Room

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

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About the neighborhood

Located in Palm Jumeirah, a neighborhood in Dubai, Rixos The Palm Hotel & Suites is in the entertainment district and on a private beach. Souk Madinat Jumeirah and Mall of the Emirates are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Aquaventure and Wild Wadi Water Park. Skydive Dubai and Burj Al Arab are two other places to visit that come recommended. Discover the area's water adventures with windsurfing nearby, or enjoy the great outdoors with skydiving and hiking/biking trails. Visit our Dubai travel guide
Map
Palm Jumeirah, East Crescent, Dubai, 18652

What's nearby

  • Aquaventure
    Aquaventure
    13 min drive - 6.0 km
  • Lost Chambers Aquarium
    Lost Chambers Aquarium
    17 min drive - 6.4 km
  • The Pointe
    17 min drive - 8.3 km
  • Palm Jumeirah Mall
    20 min drive - 10.7 km
  • AURA SKYPOOL Dubai
    21 min drive - 11.0 km

Getting around

  • Atlantis Aquaventure Waterpark Station
    11 min drive
  • Dubai Intl. Airport (DXB)
    49 min drive

Restaurants

  • Club Vista Mare
    20 min drive
  • Asia Asia
    20 min drive
  • La Maison
    9 min walk
  • Ibn Albahr
    20 min drive
  • Bebabel
    20 min drive

About this property

Rixos The Palm Hotel & Suites

Luxury family-friendly hotel near Aquaventure
Located close to Souk Madinat Jumeirah and Burj Al Arab, Rixos The Palm Hotel & Suites provides a nightclub, a swim-up bar, and a beach bar. This hotel is a great place to bask in the sun with a private beach, sun loungers, and scuba diving. Treat yourself to a deep-tissue massage, a body treatment, or a body wrap at the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and Italian cuisine. The health club offers Pilates classes and fitness classes; other things to do include beach volleyball, parasailing, and racquetball/squash. In addition to a poolside bar and a terrace, guests can connect to free in-room WiFi.
Additional perks include:
  • 2 outdoor pools and a children's pool, along with sun loungers, pool umbrellas, and a swim-up bar
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), a free shopping center shuttle, and 2 outdoor tennis courts
  • Express check-out, express check-in, and supervised childcare (surcharge)
  • Guest reviews say great things about the helpful staff
Room features
All 230 rooms boast comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and laptop-friendly workspaces.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding, Select Comfort beds, and down comforters
  • Bathrooms with rainfall showers and designer toiletries
  • 40-inch plasma TVs with premium channels
  • Childcare services, electric kettles, and daily housekeeping

All inclusive details

All-inclusive room rates at Rixos The Palm Hotel & Suites are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
24-hour room service
Dining availability limited at one or more venues

Similar properties

Exterior
Sofitel Dubai The Palm Resort & Spa
Palm Jumeirah
  • On private beach
  • Pool
  • Spa
  • Kids pool
9.2 out of 10, Wonderful, 1,280 reviews
The price is ₩199,494
₩252,607 total
includes taxes & fees
Apr 6 - Apr 7
Sofitel Dubai The Palm Resort & Spa
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free shopping center shuttle
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee
  • 3 bars/lounges
  • 3 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bodrum Restaurant
  • L Olivo Restaurant
  • Toro Loco Steakhouse

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Nightclub
  • Parasailing
  • Pilates classes
  • Playground
  • Racquetball/squash
  • Sauna
  • Scuba diving
  • Shopping
  • Steam room
  • TV in common areas
  • Water skiing
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (682 square feet of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2011
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch plasma TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in All-Inclusive rates for 2 nights or more receive access to à la carte meals at L'Olivo and Toro Loco restaurants. Guests booked for 1 night in All-Inclusive rates receive meals at the buffet restaurant.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 200.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AED 500 per night
  • New Year's Eve (December 31) Gala Dinner per adult: AED 0
  • New Year's Eve (December 31) Gala Dinner per child: AED 1500 (from 3 to 12 years old)
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: AED 300 per vehicle (one way)
  • Rollaway bed fee: AED 200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Dubai Palm Rixos
Rixos Dubai Palm
Rixos Hotel Dubai Palm
Rixos Palm Dubai
Rixos Palm Dubai Hotel
Rixos Palm Hotel
Rixos Palm
Rixos The Palm Dubai
Rixos The Palm Hotel Suites
Rixos The Palm & Suites Dubai
Rixos The Palm Hotel & Suites Hotel
Rixos The Palm Hotel & Suites Dubai
Rixos The Palm Hotel & Suites Hotel Dubai
Rixos The Palm Hotel Suites Ultra All Inclusive

Frequently asked questions

Does Rixos The Palm Hotel & Suites have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Rixos The Palm Hotel & Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Rixos The Palm Hotel & Suites?

Check-in begins at 3 PM.

What time is check-out at Rixos The Palm Hotel & Suites?

Check-out is at noon.

Does Rixos The Palm Hotel & Suites provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of AED 300 per vehicle applies.

Are there all-inclusive benefits at Rixos The Palm Hotel & Suites?

Some rate plans available at this property are all-inclusive.

Where is Rixos The Palm Hotel & Suites located?

Located in Palm Jumeirah, this beachfront hotel is in the entertainment district, 3.5 mi (5.7 km) from Aquaventure, and within 12 mi (20 km) of Skydive Dubai and Souk Madinat Jumeirah. Wild Wadi Water Park and Burj Al Arab are also within 12 mi (20 km).

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Reviews

Rixos The Palm Hotel & Suites Reviews

9.0

Wonderful

9.2

Cleanliness

8.2

Location

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 453 out of 737 reviews
Rating 8 - Good. 184 out of 737 reviews
Rating 6 - Okay. 68 out of 737 reviews
Rating 4 - Poor. 20 out of 737 reviews
Rating 2 - Terrible. 12 out of 737 reviews

Reviews

Verified

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food - Amazing ! Staff - unbelievable ! We had such a good time
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

Antonios

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic All-Inclusive Stay! Amazing amenities, great food, and exceptional hospitality. The kids club was brilliant also. Dining options were varied and delicious (à la carte restaurants Toro Loco, L’Olivo and Bodrum as well as the buffet on the main restaurant). The staff made us feel truly welcome. A perfect family getaway!
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Gloria Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The dining experience
Stayed 6 nights in Jul 2025
Verified

10/10 Excellent

Kulvarn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We very much enjoyed our stay there abd the staff were very friendly
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet location, great food and service.
Stayed 6 nights in Aug 2023
Verified

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place for super efficient staff great for family’s loads to do and great experience all around will definitely be heading back.
Stayed 11 nights in Oct 2024
Verified

10/10 Excellent

Paula Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2 bedroom suite was huge. Food in the steak restaurant was amazing
Stayed 5 nights in Jan 2025
Verified

10/10 Excellent

terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff ,clean and endless food and drink .
Stayed 4 nights in Jul 2023
Verified

10/10 Excellent

Jadeen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i lived this resort! truly a 5 star place and the staff was so nice and helpful! i did get tired of the hotel food pretty quickly but their food was good and fresh! loved my stay here
Stayed 6 nights in Jul 2024
Verified

10/10 Excellent

Leigh Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort! Staff cannot do enough for you!
Stayed 7 nights in Oct 2023
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect vacation with the family. Excellent service
Stayed 9 nights in Jul 2023
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
service friendly staff nothing was to much all facilities were great dubai is just a nice place to visit looking to return in the near future special shout out to javed front of house
Stayed 10 nights in Sep 2024
Verified

10/10 Excellent

rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. Fabulous food. Fantastic service.
Stayed 6 nights in Oct 2023
Verified

10/10 Excellent

Edward Charles

Everything about this hotel was first class. The staff are unbelievably attentive. The food in th buffet restaurants was excellent. We had 3 meals in the ala carte restaurants which were all exceptional. Would highly recommend this hotel for anyone looking for great service dining and exceptional staff
Stayed 6 nights in Nov 2024
Verified

10/10 Excellent

GEORGE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another great stay - love the sports bar

Another amazing family stay at the Rixos Palm! Huge thanks to Jhonathon at the pool bar, Shanka, who seems to earn a promotion after every visit, and all the wonderful bar staff, restaurant teams, and kids’ club entertainers. The Rixos makes you feel at home from the moment you arrive. Unlike many other "all-inclusives" where you're often told what you can’t have, this place has everything covered, from top notch kids’ entertainment to fancy cocktails and à la carte dining. There's a great buffet for casual meals and super comfortable beds. It may not be the most design-led hotel in Dubai but it makes up for that in service. If you're after great food, fantastic bars, and family-friendly fun, this is the hotel for you.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Justyna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel,staff very friendly.Got an upgrade from 3 bedrooms to a penthouse,very much appreciated!In a restaurant chefs more than happy to help with my gluten free diet requirements. The only thing was that,it’s time to renovate interiors,fresh wallpaper and a lick of paint would make it perfect.
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A most enjoyable and very relaxing 5 days in Dubai. Hotel was exactly what we wanted. Food was excellent, service was excellent, room was extremely spacious and comfortable. Sad to be going home. We will definitely go back
Stayed 4 nights in Jan 2024
Verified

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is the best we ever been to, we enjoyed our stay, the cleanliness, how safe it is, the food and drinks. Saban at the bar was awesome! We would come here again. Thank you Rixos
Stayed 6 nights in Aug 2023
Verified

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property wonderful staff and great Restaurants thumbs up.Thanks Rixos needed this.
Stayed 4 nights in Sep 2023
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
A great stay -kids club was amazing. Only downside was that the ac didn’t work in our room our first night and so we had to move rooms. Loved the first room more as it was a beautiful large ground floor right at the pools.
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Greig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rixos has it ALL!

There is not enough I can say about Rixos, on The Palm. Exceptional views, fantastic service, excellent accommodation and it has everything you need - pools, the beach, a spa, a full service salon - whatever you need and want, they have it. We were spoilt for choice with the restaurants, each one providing something different and unique. We will be back as a family for our next trip. They have a beautiful kids club and the package is all inclusive. This resort is great value for money.
Stayed 7 nights in Nov 2024
Verified

10/10 Excellent

Rudolph Barrington Beckford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An Unforgettable Stay – 10/10 Across the Board! Our recent stay at Rixos The Palm Dubai was absolutely outstanding from start to finish! Every detail exceeded expectations — the property is stunning, the food is exceptional, and the service is truly world-class. A special shout-out to Diwan, the amazing manager at the steakhouse. His professionalism, warmth, and attention to detail made our dining experience unforgettable. The food was perfection, and his personal touch really elevated the evening. Another huge thank-you to Hazem from guest services — his friendly attitude and willingness to go the extra mile made us feel so well taken care of throughout our stay. And I can’t forget Safy from the photography team. Although there was a scheduling conflict that initially left me a bit frustrated, Safy handled everything with such grace and professionalism. She completely turned the situation around and made the experience enjoyable and memorable — a true testament to top-notch service recovery. Overall, this resort delivers luxury, comfort, and impeccable hospitality in every sense. The team truly goes above and beyond. Rixos The Palm Dubai is a solid 10 out of 10 — highly recommended!
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

KENNY OLADIPUPO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All Of The Staffs Are.Exceptionally Great With Outstandimg.Customer Service. The Young Ladies At The Cookie Snack Bar At The Lobby Are The Face Of The Resort. They Engage With Every One Passing Bye With Beautiful Small And.Passion For The Best Customer.Experiemce
Stayed 8 nights in Aug 2024
Verified

10/10 Excellent

yavuz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rixos The Palm Dubai is a luxurious retreat on Palm Jumeirah, blending opulence with top-notch hospitality. The culinary experience is exceptional, with diverse options curated to perfection. Manager Mustafa and assistant Hakan ensure impeccable service. The hotel's location offers stunning views of the Arabian Gulf and Dubai skyline. Cleanliness is paramount, evident in meticulously maintained rooms and public areas. Families are warmly welcomed, with early check-in appreciated for accommodating young children. Rixos The Palm sets the bar high for luxury hospitality in Dubai, promising an unforgettable stay.
Stayed 7 nights in Feb 2024
Verified

8/10 Good

Raj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are excellent and very attentive. All folks from reception to buffet, pool and beach were extra polite and looked after us. Check in is at 3 and we arrived at 10am! Thankfully they sent us for breakfast and had the room ready by 11 - amazing! We had a senior suite which was a little dated and aircon only worked in half the suite but it was huge with a nice bathroom and stunning views. Pools are nice and well maintained - only thing I would add is more service staff at main pool bar. Buffet was pretty good but not great for kids - no pizza during 2 weeks we were there, kids menu was pretty limited and repetitive. Great that you get free tickets and shuttle to aquaventure every day - that is exceptional. Steak restaurant was also very good, we had the tomahawk which was excellent. Kids activities and water slides etc are great and a nice touch. Gym was well equipped and staffed without anyone pushing personal training on you. However if you want it training is available in all manner of sports/exercises. Spa and salon is good also although you do get hassled to buy treatments at the pool/buffet. Main bar is cool - lots of screens and Guiness on draft! Taxis are available pretty readily which used to be an issue on the Palm. There is also a free shuttle to Mall of Emirates. The all-inclusive concept is great here and other than the points I mentioned was overall very good.
Stayed 10 nights in Sep 2023