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엑스클루시브 호텔 아파트먼트 여행 후기

엑스클루시브 호텔 아파트먼트
Street 17B, Dubai

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 390개 이용 후기 중 129개" "
평점 8 - 좋아요. 390개 이용 후기 중 174개" "
평점 6 - 괜찮아요. 390개 이용 후기 중 59개" "
평점 4 - 별로예요. 390개 이용 후기 중 14개" "
평점 2 - 너무 별로예요. 390개 이용 후기 중 14개" "

8.2/10

청결 상태

8.2/10

직원 및 서비스

6.0/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

이용 후기

8/10 - 좋아요

CHANG HUN 님, 서울

좋아요: 객실의 편안함
별로예요: 청결 상태
good condition but they appear at night
reasonable price, good condition, cozy rooms, great city view, so kind staffs. but lots cockroaches appear when it becomes dark in the kitchen and bathroom. the closest metro station is 20 min by walk, and taxi drivers do not know the exact location of the hotel because there are three Xclusive in a same block.

2/10 - 너무 별로예요

Sadia

가족 여행
별로예요: 청결 상태, 객실의 편안함
2022년 2월에 6박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

2020년 2월에 7박 숙박함

2/10 - 너무 별로예요

mr 님, Madison, WI

가족 여행
별로예요: 청결 상태, 편의 시설/서비스
This is the worst hotel I have ever seen in my life. It is so dirty that I left the moment I saw the room condition. The blankets are so dirty that it looked like someone puked on them. The towels were so disgusting as if someone had used them as toilet paper. Don't be deceived by the pictures you see online, the hotel does not look anything like what you see in the pictures. They deducted the cost of the first night although I left immediately. Don't waste your money on this place, you can find much better hotels which cost the same.
2019년 12월에 4박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Never again! This property is infested with cockroaches and is extremely dirty. I complained several times about the cleanliness of the property and the cockroaches and I was simply moved to a room with even more cockroaches. The staff were so unhelpful and rude. I would never recommend this hotel to anyone.
2019년 9월에 4박 숙박함
답변 제공: Richa Bali 님, 2019년 11월 2일
Dear Guest, Greetings from Xclusive Group Of Hotels!!! Thank you for sharing your experience from your recent stay at the Xclusive Hotel Apartments. Our hotel aims to provide a truly unique experience. Please accept our sincere apologies for the inconvenience caused to you during your stay. We assure you that it will not be repeated in the future. We believe we are the best hotel apartments in Dubai and your feedback means a world to us. Once again I would like to thank you for taking the time out to post your review and we look forward to welcoming you back to our hotel in the future. Thanks & Regards, Richa Bali & Xclusive Team.

2/10 - 너무 별로예요

Satish 님, Agra

가족 여행
Booking confirmation not available had to pay separately at counter
2019년 7월에 1박 숙박함
답변 제공: Richa 님, 2019년 8월 3일
Thanks for staying with us. We appreciate your feedback!

6/10 - 괜찮아요

실제 이용하신 고객

Average Quality decreasing day by day Staff is great . Staff is giving their best
2019년 6월에 5박 숙박함
답변 제공: Richa 님, 2019년 8월 3일
Thanks for staying with us. We appreciate your feedback!

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 5월에 6박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
별로예요: 직원 및 서비스
Olía siempre a comida los pasillos.La habitación es espaciosa pero en realidad no me ha gustado nada de este hotel.
2019년 4월에 4박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

아이를 동반한 가족 여행, 출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We paid for an extra night at this property because we were arriving early morning and to my surprise they upgraded our room to a 2 bedroom especially that we were traveling with a 3 year old. The rooms are clean, well lit and amazing. The pool is clean and well attended. Sunil the Hotel Manager was very attentive and they are very lucky to have him because any issues I had were resolved expediently and with the highest professionalism. I would highly recommend this property to business travellers.
2019년 3월에 4박 숙박함
답변 제공: Richa 님, 2019년 4월 27일
Thanks for staying with us. We appreciate your feedback!

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very spacious apartment!!! The pool area was clean and quiet. We didn’t sit in the dining area for any meals so I cannot add any comments about it.
2019년 3월에 8박 숙박함
답변 제공: RICHA 님, 2019년 4월 27일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
2019년 3월에 7박 숙박함
답변 제공: Richa 님, 2019년 4월 28일
Thanks for staying with us. We appreciate your feedback!

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
Lähellä lentokenttää, tilava huoneisto.
Huoneisto oli tilava ja siisti lukuunottamatta likaisia huonekaluja, verhoja ja mattoja. Lähellä lentokenttää ja kuljetus toimi hyvin hotellin puolesta, maksua vastaan.
2019년 3월에 3박 숙박함
답변 제공: Richa 님, 2019년 4월 28일
Thanks for staying with us. We appreciate your feedback!

8/10 - 좋아요

Javier

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Casi todo está bien= situación , precio, el apartamento en sí......
2019년 2월에 8박 숙박함
답변 제공: Richa 님, 2019년 3월 17일
Thanks for staying with us. We appreciate your feedback!

2/10 - 너무 별로예요

실제 이용하신 고객

2019년 2월에 2박 숙박함

8/10 - 좋아요

adel

좋아요: 직원 및 서비스
별로예요: 청결 상태
شقق جيدة
الشقق تتميز بموقع جيد قرب مول برجمان وتتوفر المواصلات حولها ولكن يعيبها عدم وجود ادوات طهي بالمطبخ بالاضافة لانتشار الحشرات وتم تغيير الشقة لأخر ليلة بسبب الحشرات
2018년 12월에 5박 숙박함
답변 제공: Richa 님, 2019년 1월 17일
Dear Guest, Greetings from Xclusive Group of Hotels!!! Thank you for sharing your experience from your recent stay at the Xclusive Hotel Apartments . Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We believe we are the best hotel apartments in Dubai and your feedback means a world to us. Once again I would like to thank you for taking the time out to post your review and we look forward to welcoming you back to our hotel in the future. Thanks & Regards, Richa Bali & Xclusive Team.

6/10 - 괜찮아요

Ivanka 님, Berkel

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
De accommodatie was heel ruim. We hadden twee aparte slaapkamers en een ruime woonkamer-keuken. Maar er waren aardig wat mankementen. De keukenapparatuur werkte niet goed meer. Twee kookpitten deden het de rest heel slecht, de lagers van de wasmachine waren kapot, het broodrooster deed het niet, de boiler van de badkamer werkte niet en we hadden daar lekkage van. Er was te weinig keukengerei, de tegelvloer was erg beschadigd waardoor het er vies uit zag. En we kregen iedere dag te weinig handdoeken en wc papier. Bij het zwembad staan in totaal maar 5 ligbedden voor het hele hotel. Veel te weinig natuurlijk! Maar de wifi was goed, het personeel vriendelijk en we konden het vuurwerk met de jaarwisseling vanaf het dak zien. We kregen ook een onwijs leuk nieuwjaarspakket met allemaal snoep en versnaperingen. Heel attent.
2018년 12월에 11박 숙박함
답변 제공: Richa 님, 2019년 1월 16일
Dear Guest, Greetings from Xclusive Group of Hotels!!! Thank you for sharing your experience from your recent stay at the Xclusive Hotel Apartments. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We believe we are the best hotel apartments in Dubai and your feedback means a world to us. Once again I would like to thank you for taking the time out to post your review and we look forward to welcoming you back to our hotel in the future. Thanks & Regards, Richa Bali & Xclusive Team.

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
とても親切にしていただき大満足でした
2018년 12월에 5박 숙박함
답변 제공: Richa 님, 2019년 1월 16일
Dear Guest, Greetings from Xclusive Group of Hotels!!! Thank you for sharing your experience from your recent stay at the Xclusive Hotel Apartments. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We believe we are the best hotel apartments in Dubai and your feedback means a world to us. Once again I would like to thank you for taking the time out to post your review and we look forward to welcoming you back to our hotel in the future. Thanks & Regards, Richa Bali & Xclusive Team.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
clean, near the downtown, metro and supermarket. like it
2018년 11월에 2박 숙박함

6/10 - 괜찮아요

Terje

2018년 11월에 1박 숙박함

2/10 - 너무 별로예요

Nerubini

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Not a 4 star hotel for sure
We got to the hotel and there was no rooms available for us. Spent an hour in the lobby. Only good thing is I forgot my wallet in the room and Ravi Shankar actually went out of his way to whatapps me and kept the wallet aside for me.
2018년 11월에 1박 숙박함

10/10 - 훌륭해요

Raya

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
انصح بحجز الفندق
الفندق نظيف. التعامل رووعة..
2018년 8월에 1박 숙박함
답변 제공: Richa 님, 2018년 9월 30일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

Khalaf

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
سعودي في دبي
كانت من أجمل الإقامات في دبي , منطقة هاديه وفيها جميع الخدمات وموقع جميل والسعر مناسب جداً ..
2018년 8월에 1박 숙박함
답변 제공: Richa Bali 님, 2018년 8월 29일
Dear Mr. Khalaf, Greetings from Xclusive Group of Hotels!!! Thank you for sharing your experience from your recent stay at the Xclusive Hotel Apartments. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We believe we are the best hotel apartments in Dubai and your feedback means a world to us. Once again I would like to thank you for taking time out to post your review and we look forward to welcoming you back to our hotel in the future. Thanks & Regards, Richa Bali & Xclusive Team

6/10 - 괜찮아요

Natalie

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
2018년 6월에 2박 숙박함
답변 제공: Richa 님, 2018년 8월 11일
Dear Guest, Greetings from Xclusive Group of Hotels!!! Thank you for sharing your experience from your recent stay at the Xclusive Hotel Apartments. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We believe we are the best hotel apartments in Dubai and your feedback means a world to us. Once again I would like to thank you for taking time out to post your review and we look forward to welcoming you back to our hotel in the future. Thanks & Regards, Richa Bali.

10/10 - 훌륭해요

Saheed

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellence
It was an amazing experience
2018년 5월에 7박 숙박함

4/10 - 별로예요

Victoria

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Good location
was made to wait from 6am until 2pm then was told i had to move to one of their hotels apartments,...by then i had had enough and just wanted to leave.Finally they made me stay in a room,,,,it was very nice but unfortunately the bed had bed bugs,.....i have scars on my left legs that have became worse than I thought ,I was bitten in my sleep. Iam writing this review so that maybe the hotel can get pest control

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Séjour Avril 2018
Accueil correct, quelque soit l'heure. Appartement spacieux bien équipé, 1 salle de bain par chambre. Seul désagrément indépendant de l'Hotel : des travaux à proximité occasionnant du bruit. Piscine petite mais très peu utilisée avec douches fermées à disposition même pour les départs tardifs après avoir rendu l'appartement. Globalement très correct.

6/10 - 괜찮아요

Victoria

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

6/10 - 괜찮아요

micheline 님, brussel

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Goed gelegen hotel/apartment.
Een goed gelegen hotel dichtbij winkels en metro.Zeer vriendelijk en behulpzaam personeel.Alleen de lavabo en bad in slechte staat en erg onhygienisch.De stop van de lavabo was vreselijk vies en vuil en echt versleten.De poetsers kunnen er niets aan doen.Bad erg slipperig en gevaarlijk om te vallen.WC spoelt moeilijk door.De keuken is handig maar het fornuis werkte haast niet.Nieuwe elementen zouden echt mogen geplaatst worden.Verder zeer goede flat en netjes.De TV programma's moeten echt meer op westerse klanten gericht zijn zoals CNN,BBC-UK,Franse zenders,Arte.Een flinke renovatie aan keuken en badkamer zou een pluspunt zijn.
2017년 12월에 5박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 청결 상태
A good stay
The location was good, the staff were helpful and polite, and the premises were reasonably good. However, we were shifted from the Xclusive Hotel Apartments to the Xclusive Casa Hotel Apartments on arrival. On arrival until departure, there were way too many cockroaches in every room to feel the place was clean and after the first cleaner had finished his job, we found plenty of things to complain about afterwards. The premises was surrounded by pounding construction from morning to night, even on the national day holiday. Despite these complaints, we had a good stay. The location was convenient for the beach, shops, and metro. The staff were great; very friendly and helpdul
2017년 11월에 4박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Basic, but clean and friendly.
Needed something cheap and cheerful for two nights during the Dubai 7s with three friends. This apartment, although basic, fitted the bill with two en-suite bedrooms, adequate kitchen, dining area and lounge. There's a small pool with a couple of patio sets and half dozen sunbeds. There's a small gym too, but we didn't use it and it was locked so can't comment. There was a balcony, but not big enough to sit out on. The reception staff and room service staff were friendly and the duty manager was an affable chap. Within walking distance of Spinneys supermarket, with a small cold store opposite the hotel for essentials. There's no restaurant, but there are menus in the room which you can order from through reception. Be advised there are two Xclusive hotels virtually adjacent. Check the address when looking at reviews or getting a taxi.
2017년 11월에 2박 숙박함

4/10 - 별로예요

Hamoud

별로예요: 객실의 편안함
2017년 11월에 3박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

Wrong room type given, extra fees charged. Room a bit dirty and no view.
2017년 11월에 3박 숙박함

8/10 - 좋아요

Val 님, California

좋아요: 직원 및 서비스
Would’ve been a decent stay but roaches
Hotel had roaches!!!!! Was very unpleasant and I wasn’t impressed. Told Front Desk and She Gave Me A Blank Look!!!!!
2017년 11월에 1박 숙박함

10/10 - 훌륭해요

miguel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location! easy access to Burjuman Mall, Spinneys super market and grocery store and businesses. Friendly service....
2017년 10월에 1박 숙박함

8/10 - 좋아요

Sue 님, Nottingham, UK

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good Value for Money
If you are looking for good value, this place is ideal. Travelling with a teenager, we needed a hotel with two rooms and the larger hotel rates were extortionate! This place is about a ten minute walk to the nearest Metro stop but this could be quite tiring in the scorching August heat of Dubai. Rooms were large and had air conditioning. The area is relatively safe but there is a lot of building work going on - as there is in all of Dubai! The beds were really comfy and the room was clean. The kitchen was a little basic - you would perhaps struggle to prepare a full meal in it but it was great for breakfast and snacks. We were only staying in Dubai for a few days on our travels so this hotel was perfect for us. A great stay for a short no-frills break that gives value for money.
2017년 8월에 4박 숙박함

8/10 - 좋아요

Juned 님, London

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice apartments in a bustling part of Dubai
Located in the Mankhool area of Dubai. 10-15 mins walk to nearest metro station. Ample restaurants in the vicinity too and a very conveniently located supermarket across the front entrance. The Transfers were done smoothly with a very helpful driver and the check-in was a breeze. We had room 407 a double bedroom with all the useful kitchen stuff the we fully utilised. All of our requests and enquiries were met promptly and professionally by staff with a smile. Having said that the hotel could do with a little refresh. The only negative was that there is currently construction works going on behind the hotel but its out of the hotel control.
2017년 8월에 8박 숙박함

8/10 - 좋아요

Adam

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Godt hotel
Godt ophold
2017년 6월에 1박 숙박함

10/10 - 훌륭해요

Veli

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 1월에 9박 숙박함

8/10 - 좋아요

Laurent 님, Hossegor (FRANCE)

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태
Vacance familiale à Dubaï (3 personnes)
Après une arrivée tardive à cet hôtel (minuit) nous avons été super bien accueilli, très professionnel, prise en charge de la chambre rapide avec aide pour monter les bagages. Petite nouveauté de Dubaï (2015), à payer à l'arrivée (20 DHS/NUIT), une nouvelle taxe qui remplace la taxe de séjour,dite de tourisme. Le séjour dans l'ensemble;super, chambre ultra spacieuse (environ 80 m2) propreté des chambres assez bonnes, disponibilité du personnel ok, piscine sur le toi nickel, serviette à disposition. Seul bémole.......mais comme partout sur Dubaï (3e voyage), les travaux assez bruyant dés 6 heures(cela construit de partout), prévoir des boule quies et cela passe impeccable :-) . Manque peut être aussi( disponible dans pas mal d'hôtel) le shuttle gratuit,qui vous amène sur les différents lieux touristique, mais l'hôtel est proche de toutes les commodités ( hyper Carrefour, food court et métro). Je recommande cette hôtel sans problème......Bon séjour à votre tour !!!!

6/10 - 괜찮아요

raymond

좋아요: 객실의 편안함
Hotel appartement pratique,correct mais environs
Hotel appartement pratique, bien équipé. Piscine propre, eau chaude. Environnement désagréable travaux bruits.

6/10 - 괜찮아요

Timothy

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Dirty and overrated
It was uncomfortable. Property condition is very bad and construction work was loud at neighbor. Price also is overrated

8/10 - 좋아요

Hermilie

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Spacious Room
Bath towels with smell of cigarette, not allowed to check out late, no sauna and steam, big room spacious and limited movie channels only no CNN or other English channels option mostly Arabic or indian channels but overall stay is good

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설
En ymmärrä mistä hotelli saa neljätähteä.
odotin neljäntähden hotellilta paljon enemmän. Palvelut lähellä

10/10 - 훌륭해요

Raul Serrano 님, US

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Habitaciones cómodas y cerca de super 24 hrs
Muy cómodo. Ideal para familias. Los niños tienen su habitación con baño. Habitaciones muy espaciosas .Sala de estar, cocina y comedor también muy cómodos.

6/10 - 괜찮아요

VARGHESE

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
I HAD FACED SERIOUS PROBLEMS DUE TO THE MISUNDERSTANDING BETWEEN ONLINE BOOKING AND HOTEL MANAGEMENT.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

MARTHA 님, NEW YORK

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
APARTAMENTOS MUY COMODOS

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함