Aparthotel

Xclusive Maples Hotel Apartment

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Located close to BurJuman Mall, Xclusive Maples Hotel Apartment provides a terrace, a coffee shop/cafe, and dry cleaning/laundry services. For some rest and relaxation, visit the hot tub. The on-site restaurant, Maples Cafe, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Kitchen
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Executive Studio

A hotel room with two beds, a desk, a chair, a lamp, and a painting on the wall.

Executive Studio

  • City view
  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Apartment, 1 Bedroom

A hotel room with a bed, a TV, a desk, and a kitchenette.

Executive Apartment, 1 Bedroom

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Studio

A hotel room with a bed, a TV, a desk, and a kitchenette.

Deluxe Studio

  • City view
  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Apartment, 1 Bedroom

A hotel room with two beds, a desk, a chair, a lamp, and a painting on the wall.

Deluxe Apartment, 1 Bedroom

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Executive Apartment, 2 Bedrooms

A hotel room with two beds, a desk, a chair, a lamp, and a painting on the wall.

Executive Apartment, 2 Bedrooms

  • City view
  • 93 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Superior One Bedroom Apartment

A hotel room with a bed, a desk, a chair, a wardrobe, and a mirror.

Superior One Bedroom Apartment

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed

View all photos for Executive Twin Room, 1 Bedroom

A hotel room with two beds, a desk, a chair, a lamp, and a painting on the wall.

Executive Twin Room, 1 Bedroom

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed

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About the neighborhood

Located in Bur Dubai, a neighborhood in Dubai, Xclusive Maples Hotel Apartment is in a shopping district and near a metro station. Gold Souk and Dubai Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Dubai Creek and Jumeirah Beach. Looking to enjoy an event or a game while in town? See what's happening at Coca-Cola Arena or Dubai Tennis Stadium. Visit our Dubai travel guide
View more Aparthotels in Dubai
Map
Building # 20, Street # 12, Mankhool Street, Bur, Dubai

What's nearby

  • A city street with tall buildings, a bus stop, and parked cars.
    BurJuman Mall
    6 min walk - 0.6 km
  • A historic building with intricate carvings and a modern skyscraper in the background.
    Meena Bazaar
    18 min walk - 1.5 km
  • A historic fort with flags, cannons, and a museum entrance.
    Dubai Museum
    19 min walk - 1.7 km
  • A person in traditional attire standing in a courtyard with a wooden door, a tree, and a covered walkway.
    Al Seef
    2 min drive - 1.7 km
  • A coastal cityscape with a prominent mosque, a minaret, and traditional boats.
    Dubai Creek
    2 min drive - 1.7 km

Getting around

  • Sharaf DG Station
    11 min walk
  • Dubai Intl. Airport (DXB)
    16 min drive

Restaurants

  • Rocky's Cafe
    9 min walk
  • Purani Dilli
    6 min walk
  • Vb World by Namma Veedu Vasantha Bhavan
    9 min walk
  • The Tonic
    6 min walk
  • Lebanese Village Grill and Restaurant
    7 min walk

About this property

Xclusive Maples Hotel Apartment

  • Luxury aparthotel near BurJuman Mall
  • At Xclusive Maples Hotel Apartment, you can look forward to a terrace, a coffee shop/cafe, and dry cleaning/laundry services. For some rest and relaxation, visit the hot tub. The on-site restaurant, Maples Cafe, offers breakfast, lunch, and dinner. In addition to a gym, guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • An outdoor pool
    • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
    • Express check-in, babysitting (surcharge), and a front-desk safe
    • Tour/ticket assistance, multilingual staff, and 1 meeting room
  • Room features
  • All 91 rooms boast comforts such as air conditioning and separate dining areas, as well as thoughtful touches like free WiFi and safes.
  • Other conveniences in all rooms include:
    • Showers, free toiletries, and hair dryers
    • 40-inch HDTVs with cable channels and DVD players
    • Separate dining areas, kitchens, and refrigerators

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Property amenities

Pool/Spa

  • Hot tub
  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Wheelchair-accessible parking available

Family friendly

  • Childcare (surcharge)

Restaurants on site

  • Maples Cafe

Kitchen

  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator

Dining

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: AED 45 for adults and AED 35 for children
  • A coffee shop/cafe
  • A restaurant
  • Room service (limited hours)

Bedrooms

  • Rollaway/extra bed: AED 120 per day

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Living spaces

  • Living room
  • Separate dining area

Entertainment

  • 40-inch LCD TV with satellite channels
  • DVD player
  • TV in common areas

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Meeting room

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Free newspapers in lobby
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a shopping district
  • In the city center
  • Near a metro station

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit
  • Security system

General

  • 1 building
  • 8 floors
  • 91 units
  • Banquet hall
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2:30 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 120.0 per day

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 20.00 for the first bedroom per night, and increases by AED 20.00 per night for each additional bedroom.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 45 for adults and AED 35 for children
  • Airport shuttle fee: AED 125.00 per vehicle (roundtrip)
  • Rollaway bed fee: AED 120.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Property Registration Number 655322

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Alcohol is not served at this property
Children under 10 years old are not allowed in the swimming pool without adult supervision

Frequently asked questions

Does Xclusive Maples Hotel Apartment have a pool?

Yes, this property has an outdoor pool.

Is Xclusive Maples Hotel Apartment pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Xclusive Maples Hotel Apartment?

Check-in start time: 2 PM; Check-in end time: 2:30 PM.

What time is check-out at Xclusive Maples Hotel Apartment?

Check-out is at noon.

Does Xclusive Maples Hotel Apartment provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of AED 125.00 per vehicle applies.

Where is Xclusive Maples Hotel Apartment located?

Located in Bur Dubai, this luxury aparthotel is within 1 mi (2 km) of BurJuman Mall and Dubai Creek. Gold Souk and Dubai Cruise Terminal are also within 2 mi (3 km). Sharaf DG Station is 11 minutes by foot and Burjuman Station is 15 minutes.

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Reviews

Xclusive Maples Hotel Apartment Reviews

7.4

Good

7.8

Cleanliness

7.2

Location

7.4

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 37 out of 197 reviews
Rating 8 - Good. 93 out of 197 reviews
Rating 6 - Okay. 37 out of 197 reviews
Rating 4 - Poor. 20 out of 197 reviews
Rating 2 - Terrible. 10 out of 197 reviews

Reviews

Verified review

2/10 Terrible

Disliked: Cleanliness, room comfort, communication

Filthy and old hotel

This hotel might have been good 20 years ago but from that time there was most likely no change of furniture or reconstruction. But you can survive old cabinets or couch but the main issue is that there is a weird smell around hotel and rooms and that the room was simply not clean, mold in the shower and other places, dust on every lamp and the main dusty couch in Premium Appartment was a joke - we dared not to sit on it. Only the location is good and hotel staff was nice and helpful (e.g. when we asked for new clean sheets). It has been the worst value for money ratio ever and after 1 day we were out.
Stayed 1 night in Feb 2024
Verified review

6/10 Okay

Liked: Staff & service, room comfort
Disliked: Cleanliness

Nice size apartment in need of a thorough cleaning

The 1 bedroom apartment was very spacious and the staff was very friendly, however the apartment showed numerous signs of wear and tear. Needed to be painted terribly. Bad odor from not being thoroughly cleaned for quite some time. Doors, kitchen cabinet doors, etc. were covered in grime. With some good old fashioned cleaning and painting, this place could be awesome.
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities, communication
In the middle of night around 4pm, the fire alarm was activated by mistake. Inside of bed has bugs so my body was very itchy.. Refrigerator makes sound each 10mins…
Stayed 2 nights in Dec 2023
Verified review

4/10 Poor

Disliked: Cleanliness, room comfort
Overall cleanliness was very poor. There was water leaking in the kitchen and the washroom.
Stayed 4 nights in Jun 2022
Verified review

6/10 Okay

Liked: Communication
Disliked: Cleanliness

Maples guest hotel appartment

The stay wasn’t that great the appartment I was in had mosquitos and cockroaches all over the place and I wasn’t feeling that good I complained to the staff he helped me with spraying the room and he was quiet helpful . After even putting the mosquito spray the mosquitos were still on and I even told the manager I would like to change my room but the apartment was full and holiday season so had to manage with it .
Stayed 4 nights in Dec 2021
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Fantastic Apartment for families.

It was amazing trip, my requirement was fulfilled with in minutes. internet was good, but use very old infrastructure. Tv Set are not up to date.
Stayed 11 nights in Nov 2021
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible place to stay at.

Terrible bed is the cheapest u can buy u can’t even sit on it goes in. The TV has only 2 or 3 channels working . The WiFi is so bad it only works in particular places in the room. The water heater they hav used in the rooms is pathetic it only gives hot water for about 2 minutes and then it is like warm water. After repeated requests at the front desk nothing was done about it. And every time I ask about it they say we will send someone now but nobody shows up.
Stayed 5 nights in Feb 2020
Verified review

6/10 Okay

Liked: Cleanliness, amenities
The hotel staff were always friendly & accommodating. However, they should be mindful that guests from the Western side of the world use washcloths to clean their bodies and this is something that should be readily available in all rooms. Guests should not have to purchase their own washcloths from the store in order to take a shower. Xclusive Maples only provides towels & I wasn't used to that.
Stayed 6 nights in Dec 2019
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, room comfort

ce hotel

Was clean but no slippers or robe provided
Stayed 1 night in Oct 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good . Good time and was good service and the location it was good
Stayed 5 nights in Jul 2018
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities

Average hotel but good location.

Average hotel but good location. I had trouble on 2 nights as there was a group of young lads from India who were partying in the middle of night, shouting in the corridors, playing loud music, knocking on doors etc. Did complain to the hotel staff the next day but never received any updates.
Stayed 6 nights in Mar 2018
Verified review

4/10 Poor

Disliked: Property conditions & facilities

I wouldn’t go again there

Wasn’t very friendly.. I thought I got a bigger room but it was small and no wash machine which is a must for me.. cleaning was so so.. I been to cheaper hotels and was better.
Stayed 19 nights in Feb 2018
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

불편

세탁기 없고 환풍기 작동 안함
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very bad experience

Bad WiFi connection, water heather problem.
Stayed 11 nights in Dec 2017
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities

Erg praktisch

Was een leuke appartement .heel makkelijk door goeie keuken en keuken accessoires. Vooral voor gezinnen heel praktisch .
Stayed 4 nights in Dec 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel bien situer

Bonne hôtel surclassement à mon arrivée personnel sympa
Stayed 3 nights in Dec 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Big rooms

Pleasure staff and nice rooms. Nice hotel.
Stayed 3 nights in Nov 2017
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

orribile albergo

il personale scortese, la pulizia della camera inesistente, scarafaggi ovunque, e come ciliegina sulla torta il divano letto per il terzo ospite della mia camera pieno di muffa!!! ORRIBILE!!
Stayed 6 nights in Nov 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the Gem in Dubai

It was one of the best hotels and stay was very much nice with all amenities.
Stayed 3 nights in Nov 2017
Verified review

6/10 Okay

Liked: Staff & service
L hôtel est bien situer dans un quartier calme et pas très loin du métro et d un mall
Stayed 2 nights in Nov 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lomalla Dubaissa

Kohde, jossa maantiede, uskonto ja arabikulttuuri tarjoavat mielenkintoisia kokemuksia. Siistiä ,toimivaa.
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad Condition of Hotel

Won't go again. broken sofa, dusty closets, TV doesn't work. Housekeeping doing a bad job.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice boutique hotel

This hotel was very nice to stay in. Great location near Bur Dubai and taxis are constantly available. Just make sure to turn on the water heater in the room otherwise the water is cold. They give 1 complimentary bottle of water. The towels are very scarce so make sure to ask for more upon check in.
Verified review

6/10 Okay

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

素敵なキッチンのアパートメントホテル

アパートメントホテルに宿泊し、キッチンはすごくよかったです。シャワーなどの水回りが臭いガッカリしました、フロントでのサービスもいまいちでクリーニングお願いした時に翌日に仕上がるという事でしたが、実際に3日かかりましたそれもこちらから連絡を入れての事で、チェックアウトの前日にフライトが早朝だったのでタクシーの予約をお願いしましたが、実際していなかったのか外でまてどフロントの人は来ますと言いつつ、フライトの時間もあるのでたまたま通りがかったタクシーの人に空港までお願いしました。肝心のサービスがいまいちで残念でした。
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort

A very standard and ordinary hotel

very weak customer service, the room was not ready when I checked in, noisy air conditioner, dirty and not enough towels, no hot water the second morning, no floor mates, the water from standing shower leaks to the floor and requires cleaning every time you take shower, very old microwave and iron, very slow wi-fi. Small little things that you expect in a 3 star did not exist. The only good feature is that it has a frig, small kitchen, so if you want to cook.. I will not recommend this hotel...