There was some confusion around the booking, as a confirmation email detailing check-in (self-check after 6pm - we arrived 6:10 - no one on property) had not come through by the time we arrived. I did find a text only number and after waiting a little while and being quite concerned we were going to have to find somewhere else and lose our online booking, we did eventually have contact via text - and the woman was VERY helpful! (So although only 2 stars for service and staff - that has more to do with no one being on-site as opposed to the service once we got someone.
Check in was, once sorted, very easy!
I would stay again, but I would either book 24 hours before, as opposed to on the road, or make sure I get there before 6pm!