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아메리카스 베스트 밸류 인 덜루스 스피릿 마운틴 인 여행 후기

2 out of 5
아메리카스 베스트 밸류 인 덜루스 스피릿 마운틴 인
9315 Westgate Blvd, Duluth, MN

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 1002개 이용 후기 중 306개" "
평점 8 - 좋아요. 1002개 이용 후기 중 379개" "
평점 6 - 괜찮아요. 1002개 이용 후기 중 179개" "
평점 4 - 별로예요. 1002개 이용 후기 중 96개" "
평점 2 - 너무 별로예요. 1002개 이용 후기 중 42개" "

7.8/10

청결 상태

8.6/10

직원 및 서비스

7.0/10

편의 시설/서비스

7.0/10

숙박 시설 상태 및 시설

7.2/10

친환경

이용 후기

8/10 - 좋아요

Jaci

가족 여행
The property is in need of updating. The mattresses were uncomfortable and the blankets were not heavy enough for the cold room. Parking lot is also in need of some major repair. It’s a very convenient location for us when traveling this area.
2024년 4월에 1박 숙박함
답변 제공: Ryan Jones - General Manager 님, 2024년 4월 28일
Thank you very much Jaci for sharing your feedback with us. We are currently undergoing remodeling and renovations. We appreciate your patience during this time, and hope to see you again on your next trip back to Duluth.

10/10 - 훌륭해요

Veronica

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfecto para la familia.
2024년 4월에 1박 숙박함
답변 제공: Ryan Jones - General Manager 님, 2024년 4월 27일
Thank you very much Veronica. We appreciate your kind words and positive feedback.

6/10 - 괜찮아요

Melissa

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Property undergoing renovation. Room was clean. Staff was friendly. Bed blankets were old and worn. Curtains had holes in blackout fabric. Heat unit looked like it had been through a war. Overall, it is a well worn hotel. However, it is being changed to Baymont so it will all be updated and made fresh.
2024년 4월에 1박 숙박함
답변 제공: Ryan Jones - General Manager 님, 2024년 4월 25일
Thank you very much Melissa for sharing your review with us. We hope to see you again on your next trip back to Duluth once our renovations are completed in full.

6/10 - 괜찮아요

Charles

좋아요: 직원 및 서비스
2024년 4월에 2박 숙박함
답변 제공: Ryan Jones - General Manager 님, 2024년 4월 22일
Thank you very much Charles for sharing your review with us.

10/10 - 훌륭해요

Dawn

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 1박 숙박함
답변 제공: Ryan Jones - General Manager 님, 2024년 4월 22일
Thank you very much Dawn for sharing your review with us.

4/10 - 별로예요

Yvonne

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Outdated, hot tub not working, other guests were rude.
2024년 4월에 1박 숙박함
답변 제공: Ryan Jones - General Manager 님, 2024년 4월 14일
Thank you Yvonne. I do apologize that your stay didn't meet your expectations. We appreciate your patience during our current remodeling phase.

10/10 - 훌륭해요

Vielka 님, San Jose

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 1박 숙박함
답변 제공: Ryan Jones - General Manager 님, 2024년 4월 14일
Thank you Vielka. We appreciate you taking the time to share your review with us.

4/10 - 별로예요

Shawn

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No laundry. No hot tub. No arcade. No room service. No patio. Room was freezing regardless of the heat setting. Wish i could get my money back.
2024년 3월에 2박 숙박함
답변 제공: Ryan Jones - General Manager 님, 2024년 4월 9일
Thank you very much Shawn for sharing your feedback with us. I do apologize that your stay didn't meet your expectations. We do appreciate your patience during our current remodeling.

10/10 - 훌륭해요

Douglas

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a great place to stay and at tend the snocross races at Spirit mtn
2024년 4월에 2박 숙박함
답변 제공: Ryan Jones - General Manager 님, 2024년 4월 8일
We are very happy to see you enjoyed your stay with us Douglas. We do hope to see you again on your next trip back to Duluth.

10/10 - 훌륭해요

Hannah

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was clean
2024년 3월에 2박 숙박함
답변 제공: Ryan Jones - General Manager 님, 2024년 4월 7일
Thank you very much Hannah for sharing your feedback with us. We hope to see you again on your next trip back to Duluth.

10/10 - 훌륭해요

Cassandra

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The workers were very excellent when i needed something.
2024년 3월에 10박 숙박함
답변 제공: Travis - Assistant General Manager 님, 2024년 3월 26일
Thanks so much for the review!

10/10 - 훌륭해요

Brooke

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Ryan Jones - General Manager 님, 2024년 3월 27일
Thank you very much Brooke. We hope to see you again on your next trip back to Duluth.

10/10 - 훌륭해요

greg

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The price was reasonable.
2024년 3월에 1박 숙박함
답변 제공: Ryan Jones - General Manager 님, 2024년 3월 26일
Thank you very much Greg for sharing your review with us. We are happy to see you enjoyed your stay.

10/10 - 훌륭해요

Nathan

2024년 3월에 1박 숙박함
답변 제공: Ryan Jones - General Manager 님, 2024년 4월 13일
Thank you very much Nathan. We hope to see you again on your next trip back to Duluth.

8/10 - 좋아요

Jonathan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent staff—super friendly and accommodating.
2024년 3월에 1박 숙박함
답변 제공: Ryan Jones - General Manager 님, 2024년 3월 24일
Thank you very much Jonathan. We hope to see you again on your next trip back to Duluth.

8/10 - 좋아요

Pam

2024년 3월에 2박 숙박함
답변 제공: Ryan Jones - General Manager 님, 2024년 4월 7일
Hello Pam. We appreciate you taking the time to share your review with us.

8/10 - 좋아요

Sabrina 님, HARRIS

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Breakfast was good- rooms are outdated
2024년 3월에 1박 숙박함
답변 제공: Ryan Jones - General Manager 님, 2024년 3월 18일
Thank you Sabrina for taking the time to share your review with us.

8/10 - 좋아요

amy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This definitely isn’t a new property and has changed hands a few times as evident by previous chain names appearing in places within the property. However, all public spaces including the lobby, breakfast area, and pool are well-maintained and clean, as well as our room. There are a few amenities that are located in the building but are not available (whirlpool, sauna, guest laundry) but I don’t believe they are advertised, so no loss there. We were told upon check-in that there wouldn’t be housekeeping during our stay because of a staff shortage but they make it clear we could ask for anything we needed at the desk. I did end up stopping at the desk with a couple questions/requests and they were very helpful and polite. My family was in town for a short weekend stay to see the sights of Duluth and this motel made it easy to get to and from where we wanted to be with quick access to the freeway at a reasonable price (for a clean motel with a pool). As a bonus, we had a room with patio door access to outside, overlooking the city. A side-note feature I liked was the beds sitting on box frames so you don’t have to worry about losing items under the bed. The mattresses are quite firm. Overall, I would definitely stay here again.
2024년 3월에 2박 숙박함
답변 제공: Ryan Jones - General Manager 님, 2024년 3월 18일
Thank you very much Amy for taking the time to share your review with us. We look forward to seeing you again on your next trip back to Duluth.

10/10 - 훌륭해요

Steve

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff and location
2024년 3월에 1박 숙박함
답변 제공: Ryan Jones - General Manager 님, 2024년 3월 15일
Thank you very much Steve. We hope to see you again on your next trip back to Duluth.

10/10 - 훌륭해요

Travis

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy to get to
2024년 3월에 1박 숙박함
답변 제공: Ryan Jones - General Manager 님, 2024년 3월 14일
Thank you Travis. We appreciate you taking to the time to share your review with us.

8/10 - 좋아요

Denise

Room was clean, other areas need updating
2024년 3월에 1박 숙박함
답변 제공: Ryan Jones - General Manager 님, 2024년 3월 14일
Thank you very much Denise. We are currently in the process of fully remodeling the hotel. We look forward to seeing you again on your next trip back to Duluth to see those new updates.

8/10 - 좋아요

Scott

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Ryan Jones - General Manager 님, 2024년 3월 14일
Thank you very much Scott for sharing your review with us.

2/10 - 너무 별로예요

Christopher 님, Eden Prairie

가족 여행
좋아요: 편의 시설/서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The walls of this hotel are paper thin and the building is saying so doors are not flush which means sounds travel through the walls very easily. Do not stay here unless necessary.
2024년 3월에 2박 숙박함
답변 제공: Ryan Jones - General Manager 님, 2024년 3월 11일
Thank you very much Christopher for sharing your feedback with us. I do apologize that your stay didn't meet your expectations. We appreciate you taking the time to do so.

10/10 - 훌륭해요

Andy

좋아요: 청결 상태, 직원 및 서비스
Great location for skiing
2024년 3월에 1박 숙박함
답변 제공: Ryan Jones - General Manager 님, 2024년 3월 12일
Thank you very much Andy. We are happy to see you enjoyed your stay with us.

6/10 - 괜찮아요

Jacob

좋아요: 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: Ryan Jones - General Manager 님, 2024년 3월 8일
Thank you very much Jacob for sharing your feedback with us.

10/10 - 훌륭해요

Amy

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The parking is a bit confusing but they were super accommodating even trying to give me a comfortable room on the main floor as i was staying after a procedure they let us check in early so we didn’t have to check in after my procedure amazing place
2024년 2월에 1박 숙박함
답변 제공: Ryan Jones - General Manager 님, 2024년 3월 1일
Thank you Amy. We appreciate you taking the time to share your feedback with us. I'm happy to see we were able to accomodate your requests. And we are glad to see you enjoyed your stay with us.

10/10 - 훌륭해요

Noelle

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was super friendly and accommodating. The pool area was much nicer than I expected! I believe the pool was heated, or I was just so excited to swim in February that I didn’t care- either way loved the pool. Rooms were spacious and quiet. I really enjoyed my stay here
답변 제공: Ryan Jones - General Manager 님, 2024년 3월 1일
Thank you very much Noelle. We look forward to seeing you again on your next trip back to Duluth.

6/10 - 괜찮아요

Daniel

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Hot tub is never working!!!!
2024년 1월에 1박 숙박함
답변 제공: Ryan Jones - General Manager 님, 2024년 2월 25일
Thank you very much Daniel for sharing your feedback with us. And we do appreciate your patience during our current remodeling phase.

10/10 - 훌륭해요

Gary

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was clean and comfortable. They are renovating the place but still very good!
2024년 2월에 1박 숙박함
답변 제공: Ryan Jones - General Manager 님, 2024년 2월 28일
Thank you very much Gary for sharing your feedback with us. We are glad to see you enjoyed your stay.

6/10 - 괜찮아요

Larry

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Uneven steps to enter property. No elevator. Appears non compliant with handicap standards. No microwave or refrigerator in room. Very uncomfortable seating in room.
2024년 2월에 1박 숙박함
답변 제공: Travis - Assistant General Manager 님, 2024년 2월 20일
Thanks for the review.

8/10 - 좋아요

Amy

좋아요: 청결 상태, 직원 및 서비스
Remodel in place. Not great but not bad for price.
2024년 2월에 3박 숙박함
답변 제공: Travis - Assistant General Manager 님, 2024년 2월 13일
Thanks for the review.

4/10 - 별로예요

Troy

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was extremely dated, however, was under construction. The construction area wasn’t segmented from available rooms i.e.; construction materials lying in the hallway, open doors approximately 10, not shielded off from the tenants. The fitness room and hot tub were also under construction. None of which was advertised upon booking the room. The steps leading into the building had settled and had a dangerous down slope to them, as well as the parking lot being on a hill. When I asked the Hostess about a possible discount, as the construction was not advertised, she said they had already discounted property. A search of surrounding hotels revealed approximately 10 at a price lower than I paid at this hotel. With the condition of the hotel and the laissez-faire attitude of staff and general uncleanliness, I would definitely not recommend this hotel.
2024년 2월에 2박 숙박함
답변 제공: Travis - Assistant General Manager 님, 2024년 2월 13일
Thanks for the review

6/10 - 괜찮아요

Dennis

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Noise from the hallways and anything upstairs would shake through the building, was fairly loud until about 10-10:30 pm and started right back up around 6-6:30, I realize that it was under a construction remodel in which they were very upfront about but this was a Saturday evening stay through Sunday morning, no construction going on just constantly loud traffic up and down the hallways. Other than that it was fine.
2024년 2월에 1박 숙박함
답변 제공: Travis - Assistant General Manager 님, 2024년 2월 13일
Thanks for the review

10/10 - 훌륭해요

timothy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy checkin, clean, quiet, right along major route
2024년 2월에 1박 숙박함
답변 제공: Ryan Jones - General Manager 님, 2024년 2월 9일
Thank you very much Timothy. We appreciate you taking the time to share your feedback with us.

6/10 - 괜찮아요

Michelle

연인과의 여행
좋아요: 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Property needs fixing, hot tub was not working and when we were loading the car to leave we went back to finish getting stuff out of the room as we did not check out yet and staff was already in there trying to clean but we still had property in here and had not checked out yet.
2024년 2월에 2박 숙박함
답변 제공: Ryan Jones - General Manager 님, 2024년 2월 4일
Thank you very much Michelle for sharing your feedback with us. We appreciate your patience during our current remodeling process.

8/10 - 좋아요

Josh

출장 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Fastest check in I've ever had
2024년 1월에 1박 숙박함
답변 제공: Ryan Jones - General Manager 님, 2024년 2월 4일
Thank you very much Josh for sending us your feedback. We are glad to see you enjoyed your stay with us.

10/10 - 훌륭해요

Katie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Ryan Jones - General Manager 님, 2024년 2월 5일
Thank you Katie for sharing your review with us.

10/10 - 훌륭해요

Steve

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Close to Spirit Mountain
2024년 2월에 1박 숙박함
답변 제공: Ryan Jones - General Manager 님, 2024년 2월 5일
Thank you very much Steve for sharing your review with us.

4/10 - 별로예요

Gabriel

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Lower level units smell extremely mildewy/moldy Carpets appear stained/dirty Door to room doesnt close properly with out giving it a little help Staff is very pleasant and accomodating Overall i think they are trying but due to past management theres a lot to overcome
2024년 1월에 4박 숙박함
답변 제공: Ryan Jones - General Manager 님, 2024년 1월 29일
Thank you Gabriel. We appreciate you taking the time to share your review with us.

6/10 - 괜찮아요

Jim

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was clean, but 1st floor hall way smells moldy. Side Entrance door was unlocked
2024년 1월에 2박 숙박함
답변 제공: Ryan Jones - General Manager 님, 2024년 1월 29일
Thank you very much Jim for sharing your review with us.

10/10 - 훌륭해요

Pam

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our room was very clean. The beds were comfortable. Some things are a bit outdated but they are remodeling. The staff was very friendly. The continental breakfast was good. They have three waffle makers and other breakfast items. We could hear noise from the room above us. For the price, I'd definitely stay here again, but I'd request a top floor room.
2024년 1월에 1박 숙박함
답변 제공: Ryan Jones - General Manager 님, 2024년 2월 4일
Thanks Pam. We appreciate your kind words and do hope to see you again on your next trip back to Duluth.

10/10 - 훌륭해요

denise

가족 여행
좋아요: 숙박 시설 상태 및 시설
Travis at the front desk was amazing! The hot tub and sauna or down, however and that was just a little disappointing
2024년 1월에 1박 숙박함
답변 제공: Ryan Jones - General Manager 님, 2024년 1월 28일
Thank you very much Denise for sharing your review with us. We are happy to see you enjoyed your stay.

8/10 - 좋아요

Blake

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
Nice spot for a great price. Many amenities closed this winter for maintenance (hot tub, sauna, fitness room..) but overall good experience
2024년 1월에 2박 숙박함
답변 제공: Travis - Assistant General Manager 님, 2024년 1월 27일
Thanks so much for the review!

8/10 - 좋아요

John

좋아요: 청결 상태, 직원 및 서비스
It's good value, comfortable and close to the ski area. The free breakfast is a great touch. I did not try the pool or sauna so I cannot comment on those, but they could offer some wonderful after-ski relaxation. You must able to haul your luggage up and down stairs.
2024년 1월에 1박 숙박함
답변 제공: Ryan Jones - General Manager 님, 2024년 1월 26일
Thank you very much for sharing your review with us John.

8/10 - 좋아요

Anna

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is one of my favorite places to stay when going down to the Duluth area. Comfy and out of the way!! The staff is wonderful!!
2024년 1월에 1박 숙박함
답변 제공: Ryan Jones - General Manager 님, 2024년 1월 23일
Thank you Anna. We look forward to seeing you again on your next trip back to Duluth.

10/10 - 훌륭해요

Alexis

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Decent Stay
Been here in the past, it has always been a decent place to stay at, especially if you are just there to sleep. They are currently undergoing some renovations, but it wasnt a bother for us. Wish there would have been a fridge/microwave in the room but wasnt a deal breaker for us. But overall, our stay was nice. staff was friendly and didnt have any issues.
2024년 1월에 2박 숙박함
답변 제공: Ryan Jones - General Manager 님, 2024년 1월 23일
Thank you Alexis for sharing your kind words with us. We look forward to seeing you again on your next trip back to Duluth to view our updated hotel.

4/10 - 별로예요

Jennifer

2024년 1월에 1박 숙박함
답변 제공: Ryan Jones - General Manager 님, 2024년 1월 23일
Thank you very much Jennifer for taking the time to share your review with us. Please feel free to contact the hotel directly with any particular concerns you had during your stay.

4/10 - 별로예요

Jennifer

아이를 동반한 가족 여행
별로예요: 숙박 시설 상태 및 시설
Limited parking due to poor snow removal. Wet hallway carpet. Room is freezing with only a window A/C that is extremely loud. Bathroom ceiling is about to cave in. Needs to be renovated.
2024년 1월에 1박 숙박함
답변 제공: Ryan Jones - General Manager 님, 2024년 1월 21일
Thank you very much Jennifer for sharing your feedback with us. I do apologize that your stay didn't meet your expectations. I will pass your concerns along to our management team.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Door to room was in need of rehanging as there was a wide gap at the top that allowed noise from hall into the room. Understand the door will be fixed when they complete the current room remodeling. Unfortunately the sauna and hot tub were out of order, for that was something we look forward to after skiing. Soak in the bath tub had to suffice.
2024년 1월에 2박 숙박함
답변 제공: Ryan Jones - General Manager 님, 2024년 1월 19일
Thank you very much for sharing your review with us.

2/10 - 너무 별로예요

Chantillylace

아이를 동반한 가족 여행
좋아요: 편의 시설/서비스
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
There was nothing saying there was no hot tub the lady in the morning was rude
2024년 1월에 2박 숙박함
답변 제공: Ryan Jones - General Manager 님, 2024년 1월 16일
Thank you very much for taking the time to share your feedback with us. I do apologize that your stay didn't meet your expectations. We do appreciate your patience during our current phase of renovations.