Find Luxury Hotels in Duluth, GA

"Terrible customer service"

"Great location and very clean. Staff were extremely nice and helpful. Will definitely stay here again."

"Didn't try "

"Only one elevator worked the entire trip. No staff member really cared that there was a line to use the elevator at any given time over 45 minutes long. Hotel is in need of repairs and updates. Rooms were okay but had many water stains on ceiling. Empty bottle and trash found behind couch. Valet was super nice and helpful. Called the hotel front desk 5 times on day of arrival to confirm my vehicle would fit in the parking deck. No answer. Parking deck will not fit vehicles over 6'6". Will need to valet which is $50 per day. Overall, not a great experience and would not book again."

"Should be missing Tile at the swing pool which would cause an accident as you get out of the pool . The Sun lounger should be a much better state, a few of them were broken or wear out . The situation with the elevator going to the rooftop should be fix maybe by prioritizing the customer staying at the hotel over the visitor going to this roof top. There is a lot of bad review about but you still haven’t done thing . Incredible this type of hotel isn’t proof sound . People walking a bit loudly can allow us to sleep . Same situation when people are showering or going to the toilet it’s felt like was in top of us. People are horrible besides feel like a hotdog aren’t to confortable . Could’ve change . One last thing however design the closest position blocking the A/C wao really no expected. Personnel at of the hotel really cordial, helpful, and nice . "

"Great stay!"

"Great overall ! Would recommend"

"The staff were really great especially Darlene at the bar, she made amazing drinks and provided useful tips for getting around. Gus at the front desk and the other guy don’t remember his name was very helpful and friendly. I just wished that they had a bellman to assist with luggage or packages. No toothpaste or brush was provided as amenities. Please bring your own."

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