Find hotels in East Bank Village, South Bend

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"We have stayed here so many times over the years and this time we were terribly disappointed!!! No coffee pot for the coffee maker or filter, then we went to boil water in the microwave only to find someone's meal splattered all through the microwave and to make matters worse the smell of weed was so overpowering we got up early and left. I'd woken at 4am with a pounding head...the smell of weed coming in to the room from a vent was absolutely disgusting and I'm allergic to weed !!! Took me all morning to get rid of my bad head. Don't stay here!!!"

"Breakfast was A1; all the staff are very friendly; rooms very clean; nice gym equipment"

"Basic clean room. Wi Fi was down one day, hence four stars."

"N/C"

"Property is definitely run down in some areas. Elevator was broken for the duration of our stay. Breakfast buffet had some decent options but the juice machine was also broken. Room was clean, but the bed was not the most comfortable and the walls are quite thin. We had to ask for toilet paper, as it wasn't restocked before our arrival. Highlight was the pool and hot tub, though the jets were malfunctioning so they weren't worth using. Wasn't a leisure trip for us, just a weekend stayover while we finished a favor for some family - can't complain too much with that context. Definitely wouldn't recommend it as vacation lodgings, but if you're just passing through it'll get you by."

"Before arriving, we had a bad day. Our flights were delayed, had to wait in line for rental car, etc. When we arrived at the hotel, here comes this cheerful girl, Terry. She greeted us with a huge smile and explained the parking. Got us help with the bags, and explained everything about the hotel. Terry promised us we would have a wonderful stay. We checked in with more smiles from behind the desk, and reassured help was there for anything we needed. Room was spacious, clean, and super comfortable. The next morning, the gym was perfect. We got coffee at the coffee shop, and greeted again with nothing but kindness. The coffee was the best, and they remember our order the next day! The room was a little pricey, but WoW, the customer service was way worth it. What a wonderful staff!!!"

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