이스트시카고, 인디애나의 스파가 있는 리조트 및 호텔

“Elevator broken! Double charges for a single room! Horrible! Carried bags up and down 3 flights of stairs. Will never use this hotel chain again. Ever!”

“Great.”

“We arrived a day later than originally expected due to flight delays and schedule cancellations. Despite having pre-booked a two queen bed room, upon arrival, we were informed by the hotel check-in staff that it had been sold to someone else because we didn't show up. While it's frustrating enough that our reserved room was given away despite us having paid for a four-day stay, the fact that there was no two queen bed room available immediately, and we had to wait until 3 PM due to the flight...

“Erica at the front desk was so friendly and professional. Checking in late you are exhausted and having such a kind greetings and a very comfortable room was exactly what we needed. Bed was comfortable and room was immaculate.”