이스트 사이드, 클리블랜드의 스키 호텔

“breakfast not warm old potatoes we were offered a pastry on our last stay it was stale ”

“Breakfast was ample. Tile in bathroom floor was loose. We got a feeling management is working to cut costs. Room carpet was not well vacuumed, otherwise ok. ”

“침대와 룸 청결상태, 편의시설, 조식까지 나무랄데 없이 좋았음. 특히 문제를 족극적으로 해결해주는 친절한 직원들.”

“Since it's a large corporate property my expectation was that it would be similar to other properties that stayed. However it was quite surprising to see some type of soil stain on the bedspread, and the tiles in the bathroom coming up from the floor. But the next morning when it was time to take a shower, I was surprised to see that the shower head was not mounted to the wall just hanging like a hand shower. There was no place to put in to take a shower so I had to hold on to it the whole time....

“룸에서 퀘퀘한 냄새가 심함”

“Terrible experience. Got into my room, sat down in the bathroom and had no toilet paper. Room had dirty, damaged carpet, furniture was run down. Tile in bathroom was coming off the wall and half the lights didn't work. 50% of the time I tried to flush the toilet I had to reach into the tank and fiddle with the guts to get the tank to fill with water! Awful!! In the morning I tried to take a shower and the handle wouldn't come up to make the water come from the shower head. I went to the...

“Staff was amazing!”