이스트 사이드, 클리블랜드의 스키 호텔

“My room smelt very musky. Noted mold on AC unit vents and shower ceiling. Tub was dirty on the outside. The elevator smelt like cigarette smoke and the halls smelled like strong deodorant spray or carpet cleaner. The staff was very nice. It was already 8pm and I was only staying for 1 night, so I stayed.”

“침대와 룸 청결상태, 편의시설, 조식까지 나무랄데 없이 좋았음. 특히 문제를 족극적으로 해결해주는 친절한 직원들.”

“The property itself resembled a place occupied by drug users. The landscape 'planters' were occupied by long dead weeds. The room was clean enough. The bathroom door would not close. Not even a hook to hang your bathrobe inside the open door. No actual blanket on the bed! A single ply piece of fabric over the sheets. My husband had to find a housekeeper to replenish coffee supplies and towels. No maid service whatsoever. We carried our garbage to the dumpster. I was told we'd receive a refund...

“룸에서 퀘퀘한 냄새가 심함”