Find Pet-friendly Hotels in East St. Louis, IL

"This was a perfect location! We took our 2 year old to a Blues game and to do lots of activities at union station. We were able to walk there, which was very convenient. Upon arrival, our room was very hot - the thermostat said 78°. The first night we just dealt with it, but since we were paying a decent amount and staying another night I decided to ask for it to be looked at or possibly change to a different room. They said they didn’t have another room, but got someone from maintenance right away (it wasn’t even 5 minutes) up to our room! They fixed the AC right away and compensated us for the inconvenience. They were also very nice and quick to help us! We never complain so I felt really bad to cause them any trouble, but the Gil at the desk and our maintenance guy were so friendly and willing to help! The popcorn, pop, and other refreshments are a wonderful bonus! I would definitely stay here again! "

"At check in w were told the room we reserved was not available. The room they replaced it with was used and had trash inside. Was then made to wait another hour for a different room to be ready "

"Ok, so I spent almost $1,000 for a Thursday - Sunday stay. There is NO continental breakfast, no microwave in the room. There is only one microwave on each floor next to the ice and vending machines. There are no paper towels near the microwave, so when someone makes a huge mess of the microwave it can’t be cleaned up. So I had to find paper towels to clean up someone else’s mess before I could use the microwave. The sink in the bathroom only had scalding hot water, no cold water to brush teeth. The bathroom did not have a vent fan so after showering it was so hot and humid, not only in the bathroom but the entire room. It just seems that you can pay a lot less at other hotels and get a whole lot more. I expected much more from Hyatt & the price I paid. "

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"We had to pay for parking. Great location if you like the downtown feel. Not the best for us. Will go back to staying at Hiltons for this price. "

"Wi-fi was great, location was great and staff were really nice!"

"It was a nice property, especially for the price. There was a strong smell of marijuana in the lobby area, but better as we got to our room. "

"This hotel was in an excellent location. The staff was efficient and attentive. Our only complaint was the food in the onsite restaurant, the BelAir Social. The food was edible, but nothing special for the price. The service was subpar at best. We were sitting at the bar and had to request service every time we needed something and the workers were standing two feet away on an evening when it wasn’t particularly busy. If you want great food just walk across the street to Yellowbelly. "

"The room was about the only good thing about this hotel. The parking was a nightmare. Ridiculously expensive. The food wasnt that good and it was very over priced. They are short staffed very badly in the restaurant so wait times were so long. The condition of the hotel was pretty trashy. It just looked dirty in the main entry way and in the hallways. Food trash left everywhere. There is only 1 ice machine and 1 microwave for the entire 18 floor hotel. And there are no vending machines at all or anywhere to get drinks or snacks they tell you to just doordash something. I paid $700 to stay there for 4 days and it was so not worth it at all. This place was an over priced dump. "