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Regency Inn And Suites

2.0 star property
Finding peace amid the bustle: this business district hotel offers a sauna for relaxation and free WiFi to stay connected with home

Choose dates to view prices

The Regency Inn And Suites, in the business district, offers a quiet retreat. Relax in the sauna, use complimentary WiFi, and enjoy express check-out and self-parking options valued by previous guests.

Reviews

5.0 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 2 of 2 rooms

Standard Room, 1 King Bed, Poolside

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Poolside

  • 28 sq m
  • Sleeps 6
  • 2 Double Beds

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About the neighborhood

Located in Eastside Hill, a neighborhood in Eau Claire, Regency Inn And Suites is near the airport. Children’s Museum of Eau Claire and Action City are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Putnam Park and Half Moon Beach. Antique Emporium and Pablo Center at the Confluence are also worth visiting. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as mountain biking, ecotours, and hiking/biking trails in the area. Visit our Eau Claire travel guide
Map
1828 S Hastings Way, Eau Claire, WI, 54701

What's nearby

  • Carson Park, Eau Claire, Wisconsin
    Carson Park
    9 min drive - 5.4 km
  • University of Wisconsin-Eau Claire
    14 min walk - 1.3 km
  • Putnam Park
    16 min walk - 1.4 km
  • Oakwood Mall
    3 min drive - 3.3 km
  • Pablo Center at the Confluence
    6 min drive - 3.6 km

Getting around

  • Eau Claire, WI (EAU-Chippewa Valley Regional)
    14 min drive

Restaurants

  • McDonald's
    3 min walk
  • Culver's
    6 min walk
  • Wagner's Lanes
    4 min walk
  • Panda Express
    14 min walk
  • Caribou Coffee
    8 min walk

About this property

Regency Inn And Suites

  • Hotel located in Eastside Hill
  • Regency Inn And Suites provides a sauna and more. Guests can connect to free in-room WiFi.
  • Additional perks include:
    • Free self parking
    • RV/bus/truck parking, express check-out, and express check-in
    • A TV in the lobby, smoke-free premises, and a computer station
  • Room features
  • All 66 rooms feature comforts such as air conditioning, in addition to perks like free WiFi and free newspapers.
  • More amenities include:
    • Bathrooms with shower/tub combinations and free toiletries
    • LCD TVs with premium channels
    • Refrigerators, on-request microwaves, and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Billiards/pool table
  • Sauna
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Microwave on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.00 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 15.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Frequently asked questions

How much is parking?

Self parking is free at this property.

What time is check-in at Regency Inn And Suites?

Check-in start time: 3:00 PM; Check-in end time: 6 AM.

What time is check-out at Regency Inn And Suites?

Check-out is at 11 AM.

Where is Regency Inn And Suites located?

Located in Eastside Hill, this hotel is within 1 mi (2 km) of University of Wisconsin-Eau Claire and Putnam Park. Schlegelmilch-McDaniel House and Children’s Museum of Eau Claire are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Regency Inn And Suites Reviews

5.0

5.4

Cleanliness

6.6

Location

6.2

Staff & service

4.6

Property conditions & facilities
Rating 10 - Excellent. 41 out of 473 reviews
Rating 8 - Good. 90 out of 473 reviews
Rating 6 - Okay. 86 out of 473 reviews
Rating 4 - Poor. 95 out of 473 reviews
Rating 2 - Terrible. 161 out of 473 reviews

Reviews

Verified

8/10 Good

Rachel

Liked: Staff & service
Convenient location.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities
Excellent staff. A very accommodating facility that does the best it can with what it has. Thank you so much Regency staff and management!
Stayed 1 night in Jan 2024
Verified

8/10 Good

Janelle

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Overnight stay

Room is clean and bed comfortable. I was very happy that they allowed my dog to stay in the room with me.I was disappointed that the pool was dirty and not taken care of as i had been looking forward to a swim. The motel needs paint and basic repairs.
Stayed 1 night in Nov 2023
Verified

2/10 Terrible

lauren

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The smells around the whole property bad, no working pool, hot tub, breakfast. Nothing listed was offered. We didn’t even stay there due to it being unsafe. It’s basically a flop house hotel.
Stayed 1 night in Jul 2024
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was the worst hotel we have ever stayed in! Dirty, smell was horrible! Pool and hot tub was closed no hot water for showers and had to ask for towels only 1 in the room
Stayed 1 night in Jun 2024
Verified

8/10 Good

Jazmyn

Liked: Cleanliness, staff & service, room comfort

Ok for price

The room was good was clean but need some cosmetic fixes pool not working the carded doors didn’t work a lot of hand written notes it’s not the Hilton but will get you through. Did not ask for a cleaning deposit 👍
Stayed 1 night in Jun 2024
Verified

2/10 Terrible

Jason

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT STAY HERE! The moment I drove into the parking lot, I knew I made a huge mistake. The three main reasons I chose the Regency were the pool, free breakfast, and a safe place to sleep. I got none of those. The pool was closed. We were told there was no breakfast. And the rooms were in such disrepair that it felt unsafe.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Bj

Liked: Staff & service
The man who checked us in couldn't do enough for us, and he was so kind!
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
The room is rećally nice and clean. Really awesome shower nice.
Stayed 1 night in May 2024
Verified

2/10 Terrible

Karen

Disliked: Cleanliness, staff & service, property conditions & facilities
We just checked out and left
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Tamyra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tesh is great
Stayed 2 nights in May 2024
Verified

2/10 Terrible

Lisa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the smelliest most disgusting hotel ive ever stayed at!!!
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Custimer service was exceptional
Stayed 1 night in May 2024
Verified

2/10 Terrible

Gary

We arrived at the property. The owner was on site and informed us the hotel was closed and not available for our stay.
Stayed 1 night in Jul 2024
Verified

2/10 Terrible

Rebecca S

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not end up staying due to it being super unsafe and nasty.
Stayed 1 night in Jul 2024
Verified

2/10 Terrible

Tedd

Disliked: Cleanliness, amenities, property conditions & facilities
Dingy, dirty and rundown. Wouldn't recommend this facility to anyone. Its cheap for a reason!
Stayed 1 night in Jun 2024
Verified

2/10 Terrible

Cheryl

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Closed Motel

NO room!!!!! They didn't have a room. Owner solded motel 5 days before we got there. It was closed!!!!!!!!
Stayed 2 nights in Jul 2024
Verified

2/10 Terrible

Heather

Disliked: Property conditions & facilities
The man that owned the building was nice but we didn’t feel safe at all
Stayed 2 nights in Jun 2024
Verified

4/10 Poor

Verified traveler

Liked: Room comfort
Disliked: Staff & service
Pool out of order, no breakfast, place smelt like smoke and a litter box, loud neighbors
Stayed 1 night in Jun 2024
Verified

2/10 Terrible

Bryan

Disliked: Cleanliness, property conditions & facilities
You definitely get what you pay for. The advertised hotel description of amenities and pictures are not accurate. I wound up staying at another hotel.
Stayed 1 night in May 2024
Verified

2/10 Terrible

aadam

Disliked: Cleanliness, amenities, property conditions & facilities
The property smells and very dirty
Stayed 3 nights in Dec 2023
Verified

2/10 Terrible

James

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a scary place dimly lit inside and the clerk made me very uncomfotable was asking alot of personal questions
Stayed 1 night in Apr 2024
Verified

6/10 Okay

Shawn

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The owner was kind and helpful, however many things did not work or were not even present.
Stayed 1 night in Jan 2024
Verified

2/10 Terrible

Brandy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not what was advertised. No breakfast, no tp in room, all nobd broken on fridge and microwave. Just a complete nightmare. At least no bed bugs.
Stayed 1 night in Jun 2024
Verified

2/10 Terrible

Ashton

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DO NOT STAY HERE!!!!!

Tweaker hub, beware and stay out. Rooms are not clean, cigarette burns in furniture and to many chemicals used on everything. This place was supposed to be condemned two months before we stayed. I can’t believe we payed almost $70 for this dump to only walk out 5 minutes in. DO NOT STAY HERE
Stayed 1 night in Dec 2023