테라스/파티오
예약 가능 여부 확인

델타 호텔 바이 메리어트 에딘버러 여행 후기

4 out of 5
델타 호텔 바이 메리어트 에딘버러
111 Glasgow Road, Edinburgh, Scotland

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 158개 이용 후기 중 58개" "
평점 8 - 좋아요. 158개 이용 후기 중 55개" "
평점 6 - 괜찮아요. 158개 이용 후기 중 27개" "
평점 4 - 별로예요. 158개 이용 후기 중 10개" "
평점 2 - 너무 별로예요. 158개 이용 후기 중 8개" "

8.2/10

청결 상태

8.4/10

직원 및 서비스

7.8/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

6/10 - 괜찮아요

In Young

좋아요: 직원 및 서비스
2023년 11월에 3박 숙박함
답변 제공: Kaylay 님, 2023년 11월 28일
Thank you for your review, we do hope you had a nice stay here with us and hope to welcome you in the future.

2/10 - 너무 별로예요

Peggy

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The air conditioning in this hotel does not work. You are not able to set the temperature. Reported to front desk but no one from maintenance works on weekends so we were offered a noisy fan. Also the shower water pressure is very very very low. Not much more than a trickle. The food at the restaurant was good but they need another coffee machine.
2024년 5월에 1박 숙박함
답변 제공: Reception 님, 2024년 5월 27일
Thank you for your feedback Peggy, we do apologise for the issues you had during your stay here. We do hope to welcome you again in the future for a much better stay.

8/10 - 좋아요

Liliana 님, St Andrews

출장 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
I booked because I had an early flight and in contrast with other hotels around this one has an indoor pool, however, the pool was full of children in a class so not a lot of chance to relaxed quietly there. I also had to work and decided to bring my laptop to the restaurant, which at that moment was crowded with a Scottish wedding (pipes and all). The room was bigger than expected, although old fashioned and the tv did not work. I could hear noise in the hallway. Nevertheless, the staff was friendly and the hotel is close to a bus stop to the airport and a very convenient shopping mall.
2024년 5월에 1박 숙박함
답변 제공: Reception 님, 2024년 5월 26일
Thank you for your feedback Liliana, we do hope you did enjoy your stay here and we hope to welcome you back in the future for a much better stay.

10/10 - 훌륭해요

Elizabeth

좋아요: 청결 상태, 직원 및 서비스
2024년 5월에 1박 숙박함
답변 제공: Delta by Marriott Edinburgh 님, 2024년 5월 20일
Thank you

10/10 - 훌륭해요

Maria

좋아요: 청결 상태, 직원 및 서비스
2024년 5월에 1박 숙박함
답변 제공: Delta by Marriott Edinburgh 님, 2024년 5월 20일
Thank you.

6/10 - 괜찮아요

Heidi

Overall good, some areas in the bathroom werent very clean. Headboard on the bed is a bit tatty. Smelt a bit damp in the bedroom
2024년 5월에 1박 숙박함
답변 제공: Delta by Marriott Edinburgh 님, 2024년 5월 20일
We apologise we for falling short of your expectation. I assure you that all you identified will be addressed and corrected. Thank you for your honest feedback.

8/10 - 좋아요

Peggy

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms were comfortable and clean. Service staff good at their jobs. The only issue was the TV in the room had no signal and although we mentioned it , nothing was done.
2024년 5월에 4박 숙박함
답변 제공: Reception 님, 2024년 5월 15일
Thank you for your feedback Peggy, we hope you did have a lovely time here with us and we hope to welcome you again in the future for a better stay.

10/10 - 훌륭해요

Maria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Reception 님, 2024년 5월 14일
Thank you for your feedback Maria, we hope you had a wonderful stay here with us and we hope to welcome you again soon.

8/10 - 좋아요

Andrew

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Needed to request sufficient toilet paper and extra towels. No hot water for showers on the morning of check out. Service requested yielded no response.
2024년 5월에 2박 숙박함
답변 제공: Reception 님, 2024년 5월 9일
Thank you for your feedback Andrew, we hope you did enjoy your stay here with us and we hope to welcome you again in the future for a better stay.

6/10 - 괜찮아요

Beverley

가족 여행
별로예요: 청결 상태, 편의 시설/서비스
The hotel on the whole wasn't too bad, but given the brand, reputation and cost, we felt disappointed. The revolving doors need sorting out. The bedroom was an excellent size with very comfy beds. There were no storage drawers in the room The shower screen did not prevent water from flowing onto the floor. We used the towels to mop this up. The non slip surface on the bath was not non slip, so getting in and out was precarious The equipment in the gym needs to be upgraded, the covers on most of the workout benches and seats were cracked or broken, so not hygienic at all. The floor in the ladies changing room in the spa area was saturated, and had clumps of long hair on the floor. The sense of poor hygiene seemed to be a real issue. The quality and choice of food for breakfast was excellent. The staff were friendly, accommodating and very attentive. The location of the hotel was great, very close to the airport, but not in the flypath. The bus stops into the city centre were a few minutes walk away, which made getting around very easy. The buses ran 24/7
2024년 4월에 4박 숙박함
답변 제공: Reception 님, 2024년 5월 4일
Thank you for your feedback Beverley, we do apologise for everything that had happened during your stay here with us and I will make sure this is reported back to our managers and looked into. We do hope to welcome you again in the future for a much better stay.

2/10 - 너무 별로예요

J

별로예요: 직원 및 서비스
There was a very long queue to check in and not enough staff! It was also VERY VERY SLOW, staff didn’t apologise for keeping guests waiting! Worse - after all that the key fob given didn’t work!! Tried to telephone and NO ONE ANSWERED. So had to go down to reception again int the long queue to get a new key.
2024년 4월에 1박 숙박함
답변 제공: Reception 님, 2024년 5월 2일
Thank you for your feedback, we do apologise about the wait you encountered but the hotel has been fully booked at the moment and the staff are doing their best for all guests. We do hope to welcome you again in the future for a better stay.

4/10 - 별로예요

Diana

가족 여행
This property is far away from city center. You have to request for your room to be serviced and even if you do submit your request it will not be cleaned or serviced. We submitted the room to be cleaned and service again to find out that they did not even replaced the almost gone toilet paper and did not take away dirty wine glasses. Expensive, not convenient and poor service.
2024년 4월에 3박 숙박함
답변 제공: Reception 님, 2024년 4월 16일
Thank you for your feedback Diana, we are very sorry to hear about the issues you had during your stay here. I will report these back to the relevant managers for you to have this looked into for you. We do hope to welcome you again in the future.

2/10 - 너무 별로예요

Linda

Reservation was supposed to be for Aug. 9 NOT April 9. Correct reservations have now been made.
2024년 4월에 1박 숙박함
답변 제공: Reception 님, 2024년 4월 12일
Thank you for your feedback, I do hope you got the reservations that you made sorted. We do look forward to welcoming you in August.

8/10 - 좋아요

Parameshwaran

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was good for a family accommodation.
2024년 3월에 3박 숙박함
답변 제공: Reception 님, 2024년 4월 8일
Thank you for your feedback Parameshwaran, we hope you had a wonderful stay here with us and we hope to welcome you again in the future.

2/10 - 너무 별로예요

Corina

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Reception 님, 2024년 4월 5일
Thank you for your feedback Corina, we apologise if your stay wasn't up to your standard. Please let us know if there is anything we could have done for you to make it a better stay. We do hope to welcome you back in the future.

10/10 - 훌륭해요

Flavia Monique

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good experience.
2024년 3월에 1박 숙박함
답변 제공: Reception 님, 2024년 3월 31일
Thank you for your feedback Flavia, we hope you had a wonderful stay here with us and we hope to welcome you again in the future.

10/10 - 훌륭해요

Lauren

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean, lovely staff. Would definitely stay again.
2024년 3월에 1박 숙박함
답변 제공: Reception 님, 2024년 3월 30일
Thank you for your feedback Lauren, we hope you had a wonderful stay here with us and we hope to welcome you back in the future for an equally good stay.

10/10 - 훌륭해요

Emil Stankov

출장 여행
좋아요: 편의 시설/서비스
Everything was fine. Absolutely no problem. Highly recommended! Thanks
2024년 3월에 2박 숙박함
답변 제공: Reception 님, 2024년 3월 25일
Thank you for your feedback Emil, we hope you had a wonderful stay here with us and we hope to welcome you again in the future.

8/10 - 좋아요

Gilang

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Reception 님, 2024년 3월 5일
Thank you for your feedback Gilang, we hope you had a wonderful stay here with us and we hope to welcome you again in the future.

10/10 - 훌륭해요

Seth

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A fabulous idea it was visiting your lovely hotel. Great value and convenience for our final night in Scotland, will absoloutely recommend. The pool and spa facilities were a very pleasant surprize. Thankyou
2024년 3월에 1박 숙박함
답변 제공: Reception 님, 2024년 3월 4일
Thank you for your review Seth, we hope you had an amazing stay here with us at Delta Hotels and we hope to welcome you back in the future.

6/10 - 괜찮아요

Azrah

연인과의 여행, 출장 여행
좋아요: 직원 및 서비스
Outside of the building looks pretty new however inside rooms are dated and require work. First room toilet wouldn’t work second room we went in it was just dated bathroom needs attention easy fixes are visible doesn’t look ascetically pleasing. Staff where nice pool area needs full re vamp as steam room seem to be not working sauna was old and damaged. Place just needs good clean and better touch up.
2024년 3월에 1박 숙박함
답변 제공: Reception 님, 2024년 3월 3일
Thank you for your feedback Azrah, I will report these back to the relevant departments for you and we do hope to welcome you in the future for a better stay.

8/10 - 좋아요

Jane

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Great hotel but could be better
Overnight whilst attending the rugby at Murrayfield. Handy for parking and transport. When we got into the room at night wished to watch TV but it kept switching off and same again in morning. Reported it - room 314- at checkout and were told nothing could be done as it’s the weekend and no maintenance staff. Receptionist didnt really seem that interested and not overly apologetic. Lovely room but need better pillows (1 not enough and 2 too much) and duvet certainly would have seen better days. Down at bottom of each section. Shame as room was great spacious well decorated
2024년 2월에 1박 숙박함
답변 제공: Reception 님, 2024년 2월 26일
Thank you for your feedback Jane, we do hope you had a nice stay here with us and I will make sure and report your comments back to the relevant managers. We do hope to welcome you back again in the future.

8/10 - 좋아요

Sudeep

2024년 2월에 1박 숙박함
답변 제공: Reception 님, 2024년 2월 23일
Thank you for your feedback Sudeep, we hope you had a lovely stay here with us and we hope to welcome you back in the future.

8/10 - 좋아요

Maria

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
4 stars because we went for a night just to enjoy the spa as on the website it was written that it closes at 9pm,we arrived at 6:30 and they informed as that it’s closing at 7..so we did not use the spa at all as we left the next morning.
답변 제공: Reception 님, 2024년 2월 23일
Thank you for your feedback Maria, we do hope you enjoyed your stay here, we do apologise about the leisure time however on the weekend they close at an earlier time stated on their opening times. We do hope you visit us again in the future where you can have a chance of using these facilities.

10/10 - 훌륭해요

Victoria

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 3박 숙박함
답변 제공: Reception 님, 2024년 2월 23일
Thank you for your feedback Victoria, we hope you had a wonderful stay here with us and we hope to welcome you again in the future.

8/10 - 좋아요

Tommy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함
답변 제공: Reception 님, 2024년 2월 18일
Thank you for your feedback Tommy, we hope you had a lovely stay here with us and we hope to welcome you back in the future.

6/10 - 괜찮아요

Kirsten

좋아요: 청결 상태, 객실의 편안함
Decent airport hotel
Decent hotel for an overnight stay, noisy rooms with lots of sounds from corridors and adjoining rooms. Very basic offering (additional fee to park in their car park, additional fee for WiFi, etc)
2024년 2월에 1박 숙박함
답변 제공: Reception 님, 2024년 2월 18일
Thank you for your feedback Kirsten, we hope you had a nice stay here with us and hope to welcome you again in the future.

10/10 - 훌륭해요

Patrick

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 3박 숙박함
답변 제공: Reception 님, 2024년 2월 17일
Thank you for you review Patrick, we do hope you enjoyed your stay here with us and we hope to welcome you again in the future.

8/10 - 좋아요

Stephen

2024년 2월에 1박 숙박함
답변 제공: Reception 님, 2024년 2월 17일
Thank you for your feedback Stephen, we hope you had a wonderful stay here with us and hope to welcome you again.

8/10 - 좋아요

Brian

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함
답변 제공: Reception 님, 2024년 2월 16일
Thank you for your feedback Brian, we hope you had a wonderful stay here with us and we hope to welcome you back in the future.

10/10 - 훌륭해요

ABDEL RAOOF

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 3박 숙박함
답변 제공: Reception 님, 2024년 2월 14일
Thank you for the review Abdel, we hope you had a lovely stay here with us and we hope to welcome you again in the future for a great stay.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 2박 숙박함
답변 제공: Reception 님, 2024년 2월 14일
Thank you for your review, we hope you had a enjoyable stay here with us and we hope to welcome you back in the future.

8/10 - 좋아요

Sian

2023년 12월에 2박 숙박함
답변 제공: Reception 님, 2024년 2월 15일
Thank you for your feedback Sian, We hope you had an enjoyable stay here with us and we hope to welcome you back in the future.

10/10 - 훌륭해요

Jakki

2024년 2월에 1박 숙박함
답변 제공: Reception 님, 2024년 2월 14일
Thank you for your feedback Jakki, we hope you had a lovely stay here with us and we hope to welcome you back in the future.

6/10 - 괜찮아요

Kathryn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
The car park needs urgent attention due to numerous potholes. I wasn't charged for parking this time, as I was ladt December. Rooms are adequate, but charges for food and drink are extortionate. We had 1 pizza and a portion of chips to share. We also had 2 glasses of Malbec each and the bill was over £77. I consider £13.50 for a glass of wine to be very very high. I can buy 2 bottles of decent wine for that price. Very disappointed and unhappy with the costs.
2024년 2월에 1박 숙박함
답변 제공: Reception 님, 2024년 2월 14일
Thank you for your feedback Kathryn, the car park is something we are actively working on so please bear with us. We will pass your comments on the the restaurant manager for review. We do hope to welcome you again in the future.

8/10 - 좋아요

Fiona

가족 여행
좋아요: 편의 시설/서비스
Had 2 night stay. Definite value for money
2024년 2월에 2박 숙박함
답변 제공: Reception 님, 2024년 2월 14일
Thank you for your feedback Fiona, we hope you had an enjoyable stay here with us and we hope to welcome you again in the future.

8/10 - 좋아요

Andy

출장 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Great spa
Large hotel. Somewhat dated though swimming gym, pool and spa were great.
2024년 2월에 1박 숙박함
답변 제공: A Akram 님, 2024년 2월 10일
thank you for your response and we are glad that you enjoyed the facilities and will take your feedback onboard

6/10 - 괜찮아요

Stuart

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Clean and decent 4 star standard except (1) a shower that was stuck at a low height and broken - kept detaching from the wall (2) air con vents that just fell off the wall, leaving gaping holes
2024년 2월에 1박 숙박함
답변 제공: Eleanor 님, 2024년 2월 8일
Thank you for your feedback Stuart, we hope you enjoyed your stay with us and apologise for the issues you encountered during your stay. I will pass on your feedback to our maintenance team to ensure these issues are resolved. Thank you for choosing Delta Hotels by Marriott Edinburgh, we hope to welcome you back to the hotel soon.

10/10 - 훌륭해요

Charles

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Eleanor 님, 2024년 2월 8일
Thank you for your review, Charles. We are delighted you enjoyed your stay with us and hope to welcome you back to the hotel soon.

10/10 - 훌륭해요

Gordon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent Stay
Friendly welcome at check in. Lovely spacious room with a wonderful separate bath and shower. Good breakfast although as in most hotels that don’t provide table service to order the “hot” food becomes cold very quickly. Thoroughly enjoyed our evening meals within the bar. Efficient checkout. Will certainly return.
2024년 1월에 4박 숙박함
답변 제공: A AKRAM 님, 2024년 2월 7일
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

8/10 - 좋아요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A good base for a trip to Edinburgh.
We stayed while visiting our son in Edinburgh. The room was good. The hotel Gym and Swimming pool etc are a really good facility. Staff we interacted with were friendly and helpful. We would have no hesitation in using the hotel next time we are in Edinburgh. It was a good price and access into town on public transport easy.
2024년 1월에 4박 숙박함
답변 제공: A AKRAM 님, 2024년 2월 7일
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

10/10 - 훌륭해요

Mrs Wendy A

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Overnight
Friendly helpful staff comfortable room with air con
2024년 1월에 1박 숙박함
답변 제공: A AKRAM 님, 2024년 2월 7일
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Review
Amazing stay! Went to the sauna and steam rooms which was so relaxing after the week. Comfy sleep!
2024년 1월에 1박 숙박함
답변 제공: A AKRAM 님, 2024년 2월 7일
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

8/10 - 좋아요

suzanne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: A AKRAM 님, 2024년 2월 7일
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

8/10 - 좋아요

Caris

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall a great stay, would be better if the restaurant was open but bar was sufficient!
2024년 1월에 11박 숙박함
답변 제공: A AKRAM 님, 2024년 2월 7일
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

8/10 - 좋아요

Hashim

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: A AKRAM 님, 2024년 2월 7일
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

10/10 - 훌륭해요

Vicki-Lyn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was a distance from most places, but did not find this too much of an issue and taxis were readily available and the hotel and staff were 5 star. Buses and trams easy to get to. Highly recommend
2023년 12월에 5박 숙박함
답변 제공: A AKRAM 님, 2024년 2월 7일
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

10/10 - 훌륭해요

Torbjörn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 3박 숙박함
답변 제공: A AKRAM 님, 2024년 2월 7일
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: A AKRAM 님, 2024년 2월 7일
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

10/10 - 훌륭해요

Jenna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel for exploring Edinburgh
Stayed here for a few nights over the new year and it was perfect for what we needed. Really good location for being close to the airport but also a short walk to the local tram line for getting in and out of the city. The hotel itself was great, staff were all attentive and helpful. The pool and spa facilities were a great extra to have after a long day of walking. Rooms were clean and tidy, was nice to have a bath tub in the room. Overall a great experience!
2023년 12월에 3박 숙박함
답변 제공: A AKRAM 님, 2024년 2월 7일
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!