Dear Do,We sincerely apologize for the multiple issues you encountered during your stay. Your feedback is deeply concerning to us, and we are taking immediate action to address each of these issues to prevent any recurrence.We are conducting a thorough inspection of all rooms to ensure they meet our cleanliness and maintenance standards. Additionally, our maintenance team is addressing the plumbing issues and repairing the cracked tiles in the lobby promptly.We apologize for falling short of your expectations and appreciate your feedback as it helps us identify areas for improvement. If you would like to discuss your experience further or if there is anything else we can do to assist you, please feel free to reach out to us directly.

Dear Lyndsey,We sincerely apologize for the subpar experience you had during your recent stay. Your feedback is invaluable to us, and we are taking immediate steps to address the issues you mentioned to prevent similar situations in the future.Our maintenance team is addressing the shower curtain rail and water pressure concerns to ensure that all amenities are in proper working order for our guests' comfort. Additionally, we are reviewing our bedding options to ensure that our guests enjoy a restful and comfortable sleep during their stay.We understand your decision to check out early and apologize for any inconvenience this may have caused. We would appreciate the opportunity to make it right and provide you with a more enjoyable experience if you choose to stay with us again in the future.

Dear Barry,Thank you for sharing your experience with us. We're pleased to hear that you found our staff to be great, and we will be sure to pass along your kind words to them.We apologize for the condition of the property during your stay. Rest assured, we take your feedback seriously and are actively working on improvements to address the issues you mentioned. We appreciate your feedback as it helps us identify areas for improvement and ensure that future guests have a more enjoyable stay. We hope to have the opportunity to welcome you back and provide you with an enhanced experience.

Dear Curtis,We apologize for any inconvenience caused by the double charge on your account. Rest assured, we take billing errors seriously and are actively investigating the issue to rectify it promptly.Please allow 2-5 business days to reflect the refund in your transactions.We value your feedback and appreciate your understanding as we work to resolve this matter. If you have any further concerns or need assistance with anything else, please do not hesitate to contact us

Dear Joseph,Thank you for your positive feedback regarding our pricing! We strive to offer competitive rates without compromising on the quality of our services and amenities. We appreciate your recognition of our efforts to provide value to our guests. If you have any further feedback or suggestions, please feel free to share them with us. We look forward to welcoming you back in the future.

Dear Shawn,Thank you for taking the time to share your feedback with us. We sincerely apologize for the experience you had during your recent stay. Please know that we take your comments seriously and are actively addressing each issue to ensure that future guests do not encounter similar problems.We value your feedback and hope that you will consider giving us another opportunity to exceed your expectations during a future stay.

Dear Manwinder,I apologize for the inconvenience you experienced with the loud AC during your stay. It's crucial for our guests to have a comfortable and restful sleep, and I'm sorry that we fell short in providing that for you.We are looking into the AC unit in your room to ensure it's functioning properly and not causing excessive noise.If you choose to stay with us again, please let us know your preferences regarding room temperature and any other concerns you may have, and we will do our best to accommodate you and ensure you have a pleasant stay.Thank you for bringing these issues to our attention, and we hope to have the opportunity to exceed your expectations on your next visit.

Dear Claudette,Thank you for sharing your feedback and understanding the challenges we faced during your recent stay. I'm sorry that your granddaughter missed out on the hot tub experience, and I understand how disappointing that must have been.Should you decide to stay with us again in the future, we will ensure that your experience is much improved, and that your granddaughter gets to enjoy the amenities she missed out on this time. Thank you for considering giving us another chance, and we look forward to welcoming you and your family back to our hotel.

Dear Deborah,I deeply apologize for the multiple inconveniences you encountered during your stay with us. It's disheartening to hear that our amenities did not meet your expectations and that you had to face challenges such as issues with your keys, the condition of the pool area, and the cleanliness of the breakfast area.Rest assured, we are taking immediate action to address these concerns and improve our services. We are looking into the pool temperature, the maintenance of the water slide, and ensuring that our breakfast area is kept clean and spacious for our guests.Once again, I apologize for the shortcomings during your stay, and we hope to have the opportunity to welcome you back and provide you with a much more enjoyable experience.

Dear Daniell,I'm sorry to hear about your experience at our hotel. Please accept my sincerest apologies for the condition of your room. This falls well below our usual standards, and I assure you that we take such feedback seriously.We are investigating these issues immediately to rectify them and ensure that they do not occur again. I will make sure that your concerns are addressed and that your future experience is a pleasant one.Thank you for bringing these issues to our attention, and we hope to have the opportunity to regain your trust in our hotel.

Dear Vanessa,Thank you for sharing your feedback with us. I am glad to know that you found everything wonderful. Customer service is our top priority. If there is anything you would like to suggest to make your future stays even better, please do not hesitate to share. We hope to welcome you back soon!

Dear keith,I'm deeply sorry to hear about the numerous issues you encountered during your stay. Your feedback is crucial in helping us identify areas for improvement, and we take these matters very seriously.Your experience does not meet our usual standards of service and comfort, and we sincerely apologize for the inconvenience and disappointment you experienced. We value your feedback and will use it to improve our services and facilities. We appreciate your understanding and hope to have the opportunity to regain your trust and welcome you back for a much-improved experience.

Dear Brian,I'm deeply sorry to hear about the extremely disappointing experience you had during your stay. Your feedback is incredibly valuable, and we take these matters very seriously. We are actively investigating the issues you've mentioned. Please accept our sincerest apologies for falling short of your expectations. We understand the importance of providing a clean, safe, and comfortable environment for our guests, and we are committed to making necessary improvements based on your feedback.We appreciate your patience and understanding, and we hope to have the opportunity to regain your trust and welcome you back for a much improved experience.

Dear Steve,Thank you for sharing your feedback with us. I am glad to know that you found the hotel affordable. Customer service is our top priority. If there is anything you would like to suggest to make your future stays even better, please do not hesitate to share. We hope to welcome you back soon!

Dear Courtney,Thank you for sharing your feedback with us. I am glad to know that you found our service great. Customer service is our top priority. If there is anything you would like to suggest to make your future stays even better, please do not hesitate to share. We hope to welcome you back soon!

Dear Ghenadie,I'm truly sorry to hear about your experience. Bed bugs and cleanliness issues are unacceptable, and we take these matters very seriously. Our team is actively addressing the situation, including conducting thorough inspections, implementing necessary treatments, and enhancing our cleaning protocols to ensure a clean and comfortable environment for all our guests.We understand your frustration and concern, and we are committed to resolving these issues promptly. Your feedback is crucial in helping us improve, and we apologize for any inconvenience or discomfort you may have experienced during your stay. We value your feedback and appreciate your understanding as we work to address these issues effectively.

Dear Terrance,Thank you for sharing your feedback with us. I am glad to know that you found the staff helpful. Customer service is our top priority. If there is anything you would like to suggest to make your future stays even better, please do not hesitate to share. We hope to welcome you back soon!

Dear Frantz,Thank you for sharing your feedback with us, and we're glad to hear that you were happy with your overall stay.We apologize if the outside play/relax area did not meet your expectations in terms of cleanliness and maintenance. Your feedback is valuable, and we will address this issue to ensure that all areas of our property are well-maintained for our guests' enjoyment.If you have any further suggestions or if there's anything else we can do to enhance your experience during future visits, please let us know. We look forward to welcoming you back for another enjoyable stay.

Dear Rudy,Thank you for sharing your feedback with us. It looks like your experience did not go as expected. Customer service is our top priority. If there is anything you would like to suggest to make your future stays even better, please do not hesitate to share. We hope to welcome you back soon!

dear Michelle,I'm incredibly sorry to hear about the multiple issues you encountered during your stay. Your feedback is essential to us, and we take these matters very seriously. We will immediately address the issues with the window screen, lock, headboard cleanliness, and back door security to ensure the safety and comfort of our guests.Thank you for your understanding, and we hope to welcome you back in the future under improved circumstances.

Dear Cody,Thank you for sharing your feedback with us. I am glad to know that you found everything okay. Customer service is our top priority. If there is anything you would like to suggest to make your future stays even better, please do not hesitate to share. We hope to welcome you back soon!

Dear Larissa,We understand the importance of keeping our property updated while still offering the convenience of a prime location. We continuously strive to make improvements that enhance our guests' experiences without losing the charm of our establishment. Thank you for your feedback, and we hope to welcome you back soon to experience our ongoing improvements firsthand.

Dear Deidre,I'm sincerely sorry to hear about the multiple issues you encountered during your stay. This is certainly not the experience we want our guests to have, and your feedback is invaluable as we work to address these issues promptly.Please accept our sincerest apologies for falling short of your expectations. We value your feedback and will use it to improve our services and facilities. If you give us another chance, we would be grateful to welcome you back and provide you with a much better experience. Thank you for bringing these matters to our attention.

Dear Terrance,Thank you for sharing your feedback with us. I am glad to know that you had a wonderful stay with us found the staff helpful. If there are any suggestions you would like to make to make your future stays even better, please do not hesitate to share.Thank you for choosing us, We hope to have the opportunity to host you again.

Dear Avery,I apologize for the unpleasant experience you had during your stay. We have strict policies against smoking in our rooms, and it's disappointing to hear that this was not upheld during your visit. Your feedback helps us address such issues promptly and reinforce our no-smoking policies to prevent similar occurrences in the future. Please accept our apologies, and we hope to have the chance to provide you with a much more comfortable and enjoyable stay should you choose to visit us again.

Dear Christina,We sincerely apologize for any inconvenience caused by the condition of our rooms during your stay. Maintaining a clean and comfortable environment is a top priority for us, and we take all feedback seriously. Rest assured, we are actively addressing any areas that may need improvement to ensure that future guests have a pleasant experience. We appreciate your feedback and hope for the opportunity to welcome you back for a more enjoyable stay.

Dear Mirelly,Thank you so much for sharing your positive experience with us! We're thrilled to hear that you enjoyed our clean accommodations, friendly staff, excellent Wi-Fi, delicious breakfast, and convenient amenities. We strive to provide a welcoming and comfortable environment for all our guests, and it's wonderful to know that we met your expectations. We appreciate your kind words and look forward to welcoming you back for another great stay in the future.

Dear Tammie,Thank you for sharing your feedback with us. I apologize for the inconvenience you may had experienced during your stay due to the rooms being outdated and smelly. Please know that we take your comments seriously and our respective teams will be working on the same immediately. Customer service is our top priority. We hope to welcome you back soon!

Dear Eugene,Thank you for taking the time to share your feedback with us. We appreciate your kind words about our staff and room service.Regarding the condition of our property, we understand your concerns about it showing its age. Rest assured, we are continuously evaluating areas for improvement and updates to enhance our guests' experience. Your feedback is valuable to us as we work towards making necessary changes and upgrades.We hope to have the opportunity to welcome you back in the future and provide you with an improved and updated experience that exceeds your expectations. Thank you for choosing to stay with us.

Dear Justin,Thank you for sharing your feedback with us. I am glad to know that you found the location convenient and affordable too. Guest satisfaction is our top priority. If you have any suggestions to make your future stay even better, please do not hesitate to let us know.Thank you for choosing us and we hope to have a chance to host you again.

Dear Frank,Thank you for sharing your experience with us, and we appreciate your feedback.We apologize for any inconvenience caused by the incidents you witnessed during your stay. The safety and well-being of our guests are of utmost importance to us, and we work closely with local authorities to ensure a secure environment for everyone.Regarding the condition of our hotel, we understand your concerns about the need for a renovation. We are actively assessing areas for improvement and updates to enhance the overall guest experience. Your feedback regarding the breakfast is also noted, and we will work on improving the quality and selection to meet our guests' expectations.Thank you for choosing to stay with us.

Dear Merina,Thank you for sharing your feedback with us. I am glad to know that you found our service wonderful. Customer service is our top priority. If there is anything you would like to suggest to make your future stays even better, please do not hesitate to share. We hope to welcome you back soon!

Dear Gordon,Thank you for sharing your feedback with us. I am glad to know that you enjoyed the shopping centers nearby and found the location convenient. Guest satisfaction is our top priority. If you have any suggestions to make your future stay even better, please do not hesitate to let us know.Thank you for choosing us and we hope to have a chance to host you again.

Dear Damon,I'm truly sorry to hear that your experience was disappointing. Your comfort and safety are of utmost importance to us, and it's disheartening to learn that we fell short of meeting your expectations. If there's anything specific you would like to share or if there's anything we can do to address your concerns further, please don't hesitate to reach out. Your feedback is valuable, and we are committed to making improvements based on your experiences. Once again, I apologize for the negative experience you had, and I hope that we have the opportunity to regain your trust in the future.

Dear Jasdeep,Thank you for sharing your feedback with us. I am glad to know that you found the hotel affordable. Customer service is our top priority. If there is anything you would like to suggest to make your future stays even better, please do not hesitate to share. We hope to welcome you back soon!

Dear Rhett,Thank you for sharing your feedback with us. I am glad to know that you found everything okay. Customer service is our top priority. If there is anything you would like to suggest to make your future stays even better, please do not hesitate to share. We hope to welcome you back soon!

Dear Codi,Thank you for sharing your feedback with us. I am glad to know that you found rooms clean and children enjoyed tehri time in the pool. Customer service is our top priority. If there is anything you would like to suggest to make your future stays even better, please do not hesitate to share. We hope to welcome you back soon!

Dear Sudhesh,Thank you for sharing your feedback with us. I am glad to know that you found everything wonderful and enjoyed your stay. Customer service is our top priority. If there is anything you would like to suggest to make your future stays even better, please do not hesitate to share. We hope to welcome you back soon!

Dear Cheryl,Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience you may have experienced during your stay due to the beds being hard. We will definitely look into it and We appreciate your valuable feedback and hope that you will give us another opportunity to exceed your expectations on your next visit.

Dear Jeffrey,Thank you for sharing your feedback with us. I am glad to know that you had an amazing stay with us. Guest satisfaction is our top priority. If you have any suggestions to make your future stays even better, please do not hesitate to share.We hope to welcome you back soon.

Dear Jason,Thank you for sharing your feedback with us. I am glad to know that you found everything wonderful. Customer service is our top priority. If there is anything you would like to suggest to make your future stays even better, please do not hesitate to share. We hope to welcome you back soon!

Dear Kyle,Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience you experienced during your stay. It is disappointing to hear that the room did not meet your expectations in terms of cleanliness and freshness.We take cleanliness and the comfort of our guests very seriously, and we will be addressing these concerns with our housekeeping team immediately.We appreciate your valuable feedback and hope that you will give us another opportunity to exceed your expectations on your next visit.

Dear Amanda,Thank you for bringing the issue with the card keys to our attention. We apologize for any inconvenience this may have caused during your stay. We will immediately investigate the problem with our card key system to identify and address any technical issues. Your feedback helps us improve our services, and we appreciate your patience and understanding in this matter.Should you choose to stay with us again in the future, please let us know if there is anything we can do to make your stay more comfortable and enjoyable. We look forward to the opportunity to welcome you back and provide you with a flawless experience.

Dear Anna,We are deeply sorry to hear about the distressing experiences you encountered during your stay. This is certainly not the standard of service we aim to provide, and we sincerely apologize for the inconveniences and discomfort you faced.The safety and well-being of our guests are of utmost importance to us, and we take any security concerns very seriously. We will immediately review our security measures and work closely with local authorities to ensure the safety and security of all guests.Regarding the cleanliness issues you mentioned, we are equally concerned and will conduct a thorough investigation into our housekeeping procedures to prevent such lapses from occurring in the future.We appreciate your feedback and hope to have the opportunity to regain your trust in the future.

Dear Brett,We apologize for the disappointing experience you had with our staff during your stay. Providing excellent customer service and a welcoming atmosphere is a top priority for us, and we regret that you did not receive the level of assistance and hospitality you deserved.We take your feedback seriously and will address this matter with our team to ensure that all guests are treated with the utmost courtesy and professionalism. Training and communication enhancements will be implemented to prevent similar issues in the future.Thank you for sharing your concerns, and we hope to have the opportunity to welcome you back and demonstrate the high standard of service we strive to achieve.

Dear Adam,We sincerely apologize for the disturbance caused by the presence of individuals who made you feel uncomfortable during your stay. The safety and security of our guests are paramount, and we take such concerns very seriously.We will immediately review our security measures. If you encounter any similar situations in the future or if there is anything else we can do to ensure your comfort and safety during your stay, please do not hesitate to contact us. We appreciate your understanding and hope to have the opportunity to provide you with a much-improved experience in the future.

Dear Venice,Thank you for sharing your feedback with us. I am glad to know that you found everything okay. Customer service is our top priority. If there is anything you would like to suggest to make your future stays even better, please do not hesitate to share. We hope to welcome you back soon!

Dear Christopher,Thank you for sharing your feedback with us. I am glad to know that you found everything okay. Customer service is our top priority. If there is anything you would like to suggest to make your future stays even better, please do not hesitate to share. We hope to welcome you back soon!