2/10 - 너무 별로예요
Dana
2025년 12월 27일
좋아요: 청결 상태
별로예요: 편의 시설/서비스
The property is very poorly lit in the evening and on the way to dinner, what looked like a paved walkway was actually a fish run, which I fell into. It is that dark. Not a single apology from staff, nor a comment that they would address the lighting. I ended up banged and bruised, but had I hit my hid, well, I hesitate to think what could have happened. They have a very strange communication system in the room as well. Mostly upset that not a single apology nor was it addressed by management and I have asked to speak to the General Manager to send photos of my injuries as well as discuss the staff's lack of reaction. In fact, they simply removed my "tray charge" from my room service bill as I obviously could no longer go to dinner. I needed the clothes that I fell in cleaned - no laundry on site so I had to take soaked, fish smelling clothes in my luggage for an 11 hour flight in a plastic bag - which I had to request, they did not provide. The grounds are stunning, but I would never recommend a stay there. To say I am disappointed with my experience would be a massive understatement, Night and day from my stay at Pedn Olva in St. Ives. Best service I have ever had - an incredible experience. Skip this location.
Dana
2025년 12월에 1박 숙박함
