Family Apartment, 2 Bedrooms, Garden View | View from room

Reviews of Kloosterhotel de Soete Moeder

3 out of 5
Kloosterhotel de Soete Moeder
Nemiusstraat 4, 's-Hertogenbosch

Reviews

9.0

Wonderful

Rating 10 - Excellent. 66 out of 140 reviews" "
Rating 8 - Good. 66 out of 140 reviews" "
Rating 6 - Okay. 8 out of 140 reviews" "
Rating 4 - Poor. 0 out of 140 reviews" "
Rating 2 - Terrible. 0 out of 140 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Riley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place and very friendly staff! Would recommend!
Stayed 1 night in May 2024

8/10 Good

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay ! Breakfast very poor
The stay was very good ! Very helpful staff! Only one thing and that’s the breakfast was a little disappointing due to the small variety of items! A toaster or toast would be nice! Scrambled egg also ! The butter was soiled!
Stayed 1 night in Jan 2024
Response from Rian on Jan 24, 2024
Dear Ross, we are very pleased to hear that you have had a very good stay! It was a pleasure to have welcomed you at Kloosterhotel de Soete Moeder. We are sorry to hear that the breakfast was not entirely to your taste. We always serve a variety of freshly baked breads, hot egg dishes and pancakes, though scrambled eggs aren't always on the buffet. We take your remark regarding the butter being 'soiled' very seriously and we will discuss this in our team. Two types of butter in tubs are served. I have done a random check, and all looks and tastes fine.Thank you for your feedback and we hope to welcome you a next time. Kind regards, Rian, reception

10/10 Excellent

Genevieve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Stay
Great hotel within walking distance of major attractions. Bed was comfortable and the room was decent sized. There's also a grocery store down the street which was convenient. I was hoping for a bit more character since this is a former monestary, which was the primary reason for the booking. If I visit Den Bosch again I would probably select a hotel closer to the city center.
Stayed 3 nights in Sep 2023
Response from Martine on Nov 7, 2023
Dear Genevieve, thank you for sharing your experience and feedback. I am happy to hear that you enjoyed your stay in the hotel and in Den Bosch so much. The hotel is located in a former monastery and national monument. When the building was renovated to a hotel, the main characteristics have been restored en preserved. But you are absolutely right, the rooms are modern hotel rooms and do not look like the former rooms of the nuns. Otherwise they would not have been so 'decent sized’! We hope to bring a nice experience with a combination between modern and vintage styling and decorations with reference to the history of the building. Looking forward to welcoming you again in our lovely city Den Bosch, either with us or in one of the great other hotels in the city. Kind regards, Martine from the reception

8/10 Good

Thomas

Stayed 1 night in Oct 2023

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
A great place to stay within a quick walk of the city center and right next to a beautiful park
Stayed 2 nights in Sep 2023
Response from Jessie on Sep 29, 2023
Dear Derek,Thank you for your feedback!We are pleased that you had such a nice stay at the Kloosterhotel. Looking forward to welcoming you again! Warm wishes, Jessie from the reception.

10/10 Excellent

Robin

Stayed 3 nights in Apr 2023

10/10 Excellent

Blair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quirky but well worth a stay!
This hotel is an ex-convent and is an absolute gem to stay in. Good sized rooms, helpful staff and "just a little bit different". The location is walking distance to the main station and very close to shops and restaurants.
Stayed 2 nights in Apr 2023
Response from Martine, reception on Apr 19, 2023
Thank you for your wonderful review Blair! We love being quirky and "a little bit different". We are very pleased that you enjoyed your stay at the Kloosterhotel and in the city Den Bosch so much. Warm regards,

10/10 Excellent

James

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We were only able to stay one night but the staff was very friendly and helpful. We would consider staying again!
Stayed 1 night in Aug 2022
Response from Martine, Front Office on Aug 13, 2022
Hello James, thank you for your review. I am pleased that you felt so welcome in the Kloosterhotel, and that you had a 5 star experience. We hope to welcome you again in the future!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place to stay
Stayed 1 night in Jul 2022
Response from Martine, Front Office on Jul 19, 2022
Thank you David, what a great compliment. I am very pleased that you such had a wonderful time at Kloosterhotel de Soete Moeder. We hope to welcome you again in the future.

8/10 Good

M

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Calm
A cost place to stay
Stayed 1 night in Apr 2022

10/10 Excellent

TD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GOOD LOCATION nice heritage building
LOVELY COVERTED NUNNERY A SHORT WALK FROM THE CITY CENTRE. HELPFUL STAFF
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
A quiet location, with a lovely park close by. A nice room with a very comfortable bed. A small fridge with two bottles of sparkling water was much appreciated. Not enough storage space, even just some hooks on the doors would have been helpful. Noise from the room above disturbed our sleep.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2019

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice, not too expensive
Interesting building 10 minutes from the centre of town. Very friendly staff, decent room and fantastic shower.
Stayed 1 night in Sep 2018
Response from Kelly on Sep 13, 2018
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
nice hotel but hot room and expensive breakfast
overall hotel and location were great. However room was small for the amount of money, and there was no airco and it was hot.. uncomfortably. Second, i asked if breakfast was included and the answer was ‘yes it had been booked’ .. turns out that does not mean it is included? so paid a lot of extra money for a not so great breakfast. Would have preferred to go into the city for breakfast
Stayed 1 night in Jun 2018

10/10 Excellent

Tim, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hotel that makes a difference!!!!
Our airline cancelled our flight making us very late yet they hotel associate waited for us making sure we arrived safely. GREAT CUSTOMER EXPERIENCE!!! Thank you....
Stayed 1 night in Mar 2018

10/10 Excellent

Rudy, Douglas, MA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it. Comfortable beds, Great location, Friendly staff. Would definitely recommend
Stayed 3 nights in Sep 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel.
Stayed 1 night in Sep 2017

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely modern hotel with a social mission
De Soete Moeder is a small modern hotel created inside a former convent building. Rooms are comfortably sized with excellent bathrooms and showers, and a good breakfast is served in the dining room. The hotel is about 15 minutes walking distance from the Markt and thus not as convenient to restaurants, shops and historic sites as more centrally located hotels. However, the hotel has a pleasant quiet courtyard where you can enjoy breakfast and dinner, and is just across the street from a large park with walking paths and a small zoo. What is most special about De Soete Moeder is its mission to train young people for jobs in the hospitality industry. It is clear that a strong emphasis is placed on customer service. All the personnel, from the reception desk to the kitchen and dining staff, are extremely friendly and welcoming and appear to genuinely enjoy their jobs.

10/10 Excellent

A M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple value for money close to the Center of Den
Stayed for business. Can recommend for vacation as well. Nice quiet rooms because just outside of the center. All is simple but comfortable. Unless you look for a full minibar and gadgets in your room, this is a great experience. Good matress, nice decoration and coffee and tea option in the luxury room.

10/10 Excellent

A M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple hotel in former Monastry.
Great location and nice filling of an ancient monastry. Some details to be improved like a very basic breakfast. Dinner is not to refined. Wine choices very limited. But you are in a monastry, where the Nuns surely did not have broad choice either. The rooms however have all you need. Decoration in style with the simplicity of a monastry. If you like simple, down to earth rooms, with an original setting around it, this is a good choice. The garden looked great and the options in the neighborhood are excellent. Close to the city center with great dining and drinking.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very charming
Very nice stop over after a flight from the US.

10/10 Excellent

Ernest, Laguna Woods, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful building at railroad station & bus stop
Had a very pleasant experience. I arrived late but was not pressured to be on time for check-in. Decent and sufficient accommodations. Very comfortable atmosphere and temperature inside.
View of the lobby from stairwell.
View of a meeting room.
View of bus stop behind hotel.

8/10 Good

Gerben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Martine on May 22, 2024
Beste Gerben, hartelijk dank voor uw beoordeling. Fijn dat u hier de tijd voor heeft genomen. Fijne dag en vriendelijke groet, Martine van de receptie

10/10 Excellent

Karel

Liked: Cleanliness, staff & service, property conditions & facilities
Fijn rustig hotel met een unieke stijl als voormalig klooster, met een lekker ontbijt.
Stayed 1 night in Feb 2024
Response from Rian on Feb 27, 2024
Dag Karel, hartelijk dank voor uw mooie woorden. Leuk dat de unieke stijl van het hotel u is opgevallen én bevallen. We maken uit uw feedback op dat u een fijn verblijf bij de Soete heeft gehad met een smakelijk begin van de dag aan het ontbijtbuffet. We wensen u een prettige dag, vriendelijke groet, Rian van de receptie van het Kloosterhotel de Soete Moeder

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Meta

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Prima prijs/kwaliteitverhouding
Stayed 2 nights in Feb 2024
Response from Rian on Feb 28, 2024
Hartelijk dank Meta voor uw feedback. "Een prima prijs/kwaliteitverhouding" daaruit maken we op dat u een goed verblijf bij het Kloosterhotel heeft gehad. We hopen dat u ook een mooie tijd heeft gehad in Den Bosch. We wensen u een prettige dag, hartelijke groet, Rian van de receptie van het Kloosterhotel de Soete Moeder

8/10 Good

JungHwa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Filip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Lars

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vriendelijke personeel. Schoon en nette kamer.
Stayed 1 night in Feb 2024

10/10 Excellent

CB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heerlijk nachtje weg!
Leuke kamer met heerlijke bedden. Lekker ontbijt met zelfgemaakte dingen.
Stayed 1 night in Jan 2024
Response from Rian on Jan 31, 2024
Hartelijk dank voor uw mooie waardering. Wat fijn om te vernemen dat u heerlijk heeft geslapen tijdens uw verblijf. Ons keukenteam besteedt veel zorg en aandacht aan het ontbijt om onze gasten te laten genieten van de zelfgemaakte en verse producten, We brengen uw complimenten graag aan hen over! Wellicht tot een volgende keer. We wensen u een prettige dag, Rian van de receptie Kloosterhotel de Soete Moeder

10/10 Excellent

Gerben

Liked: Cleanliness, staff & service, property conditions & facilities
erg netjes hotel, perfect personeel en ontbijt super.
Stayed 2 nights in Dec 2023
Response from Rian on Jan 14, 2024
Beste Gerben, hartelijk dank voor het delen van uw ervaring. Wat ontzettend fijn om terug te lezen dat het ontbijt super was en ons team u tijdens uw verblijf perfect van dienst heeft kunnen zijn. We maken eruit op dat u echt heeft genoten. Een hele prettige dag gewenst, vriendelijke groet, Rian van de receptie Kloosterhotel de Soete Moeder.

10/10 Excellent

Hans

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Antje

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Een mooi authentiek hotel met veel overblijfselen van het klooster. Ruime kamers in een fijne ambiance. Vriendelijk personeel en een goed ontbijt.
Stayed 1 night in Oct 2023
Response from Martine on Oct 29, 2023
Hartelijk dank voor uw warme beoordeling Antje. Wat leuk dat de historische details u zo zijn opgevallen. Het klinkt alsof u een heerlijk weekend heeft gehad in Den Bosch en hier in het Kloosterhotel. Graag tot ziens! Vriendelijke groet, Martine van de receptie

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heerlijk verblijf gehad in dit hotel
2 heerlijke dagen in het hotel verbleven voor een zakelijke bijeenkomst. Heerlijk rustig in een woonwijk gelegen, maar daar merkte ik absoluut niets van. Een geweldig ontbijt gehad. Helaas geen bar in de avond, maar Den Bosch heeft anders genoeg alternatieven. Ik heb het niet gemist.
Stayed 2 nights in Oct 2023
Response from Martine on Oct 29, 2023
Bedankt voor het delen van uw ervaring. We zijn heel blij dat u zo'n heerlijk verblijf heeft gehad in het Kloosterhotel en in Den Bosch. We bieden voor 's avonds wel drankjes aan in de Eetkamer. Maar deze self-service is inderdaad niet te vergelijken met de gezelligheid van de vele bars die op loopafstand van het hotel te vinden zijn in de binnenstad. Gelukkig heeft u deze zonder problemen goed weten te vinden! Heel graag tot ziens, vriendelijke groet van Martine. Receptie Kloosterhotel de Soete Moeder

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 2 nights in Aug 2023

10/10 Excellent

Marja

Stayed 1 night in Aug 2023

8/10 Good

Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Leuke lokatie dicht bij centrum Den Bosch. Parkeergarage is betaald parkeren, op 7 minuten lopen van hotel. Jammer dat je er niet kan dineren.
Stayed 1 night in Aug 2023
Response from Vriendelijke groet van Martine, receptie on Aug 25, 2023
Hallo Ellen, bedankt voor het delen van jullie ervaring! Het Kloosterhotel heeft inderdaad geen restaurant. Gelukkig is het bourgondische centrum van Den Bosch op loopafstand. Graag tot ziens!

10/10 Excellent

Ingrid

Liked: Cleanliness, amenities, property conditions & facilities
Zauberhaft und freundlich
Stayed 3 nights in Aug 2023
Response from Kind regards, Martine from the reception on Aug 21, 2023
Dear Ingrid, thank you for your review. We are very glad that you have enjoyed your stay so much and we wish you many more magical holidays.

10/10 Excellent

Arnoldina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekendje weg met kleinzoon
We werden erg vriendelijk ontvangen, de kamer was tiptop in orde en we hadden heerlijke bedden, die in alle standen verstelbaar waren. Ook de badkamer was heel ruim. Het ontbijtbuffet was prima. Kortom, we hebben een perfect verblijf gehad.
Stayed 1 night in Jul 2023
Response from Martine van de receptie on Aug 5, 2023
Hartelijk dank dat u zo de tijd heeft genomen om jullie ervaring van het Kloosterhotel te delen. We zijn heel blij dat we hebben mogen bijdragen aan een perfect weekendje weg met uw kleinzoon. We wensen jullie nog vele gezellige uitjes samen!

8/10 Good

Marja-Liisa

Stayed 1 night in Jun 2023
Response from Martine, Front Office on Jul 24, 2023
Dear Marja-Liisa,Thank you for your review. We hope to welcome you again and thank you for your stay.Kind regards

10/10 Excellent

Barbara

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Zeer vriendelijk personeel. Dit omgebouwde klooster is sfeervol, ligt op een goede locatie, loopafstand naar hartje centrum, maar toch net iets stiller. Parkeren is goed geregeld. Kamers met oog voor detail.
Stayed 1 night in Jun 2023
Response from Martine, receptie Kloosterhotel de Soete Moeder on Jun 29, 2023
Hallo Barbara, hartelijk dank voor uw review. Wat goed om ook terug te lezen dat u zo genoten heeft van de sfeer van dit Kloosterhotel en van de binnenstad van Den Bosch. Graag tot ziens! Vriendelijke groet

8/10 Good

Marjolein

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Ontzettend leuk hotel niet zo groot. Op loopafstand van het centrum. Kamer schoon en netjes. Leuk met de oude details van het klooster en de details van nu.
Stayed 1 night in May 2023
Response from Martine, receptie Kloosterhotel de Soete Moeder on Jun 6, 2023
Hartelijk dank voor uw warme beoordeling Diana. Wat leuk dat de historische details u zo zijn opgevallen. Het klinkt alsof u een heerlijk weekend heeft gehad in Den Bosch en hier in het Kloosterhotel. Graag tot ziens!

8/10 Good

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fijne, unieke en rustig gelegen locatie. Prettig personeel en goed ontbijt. Echt een aanrader. Enige minpuntje: de wastafel in de slaapkamer. Dat deze daar geplaatst is en niet in de baskamer, vonden wij opmerkelijk en ook wel beetje lastig.
Stayed 2 nights in Apr 2023
Response from Martine, Receptie on Apr 13, 2023
Hallo Paul, wat fijn dat u uw ervaring deelt en ons aanraadt. Elke hotelkamer is hier anders, qua design maar ook qua fysieke inrichting. Dit komt doordat het hotel is ingepast in een Rijksmonument. Op een aantal kamers is de wastafel inderdaad niet in dezelfde ruimte als de douche en toilet. Mocht u het Kloosterhotel in de toekomst weer bezoeken, laat ons dan gerust uw wasbaklocatievoorkeur weten!

8/10 Good

Ronald

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kleine maar goede kamer, en stil
Stayed 1 night in Mar 2023
Response from Martine, Receptie on Mar 23, 2023
Hartelijk dank voor uw beoordeling Ronald. Wat fijn dat uw Comfort kamer en de stilte van het Kloosterhotel u zo goed zijn bevallen. Graag tot ziens!Vriendelijke groet

8/10 Good

Kim

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Leuk hotel met mooie aspecten, zoals het glas in lood. Lekker bed en zeer vriendelijk personeel. Het ontbijt is uitgebreid. Het hotel ligt op 10 minuten lopen vanaf het centrum. Parkeren kan in een parkeergarage twee straten verderop. Badkamer en toilet vielen ons tegen in de kamer. Heel basic en douchen doe je zelfs op de tegelvloer. Ik kreeg er een zwembad gevoel van in combinatie met de TL-verlichting, dat was jammer.
Stayed 1 night in Feb 2023
Response from Martine van de receptie on Feb 8, 2023
Hallo Kim, hartelijk dank voor de uitgebreide review. Fijn om ook terug te lezen dat jullie verblijf naar wens is geweest. Ik begrijp heel goed dat u zelf voor een andere badkamerinrichting zou kiezen. Als hotel moeten we natuurlijk altijd de afweging maken tussen functioneel en sfeer. En dan moet het ook nog passen bij het gebouw en haar historie. Daarbij hebben wij inderdaad gekozen voor veel tegelwerk en goede LED verlichting. Helaas was dit geen goede match met uw smaak. Maar gelukkig heeft u ondanks dat kunnen genieten van uw verblijf in het hotel en in Den Bosch. Hartelijke groet,