숙박 시설의 전망

노보텔 에인트호벤 여행 후기

4 out of 5
노보텔 에인트호벤
Anthony Fokkerweg 101, Eindhoven

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 768개 이용 후기 중 314개" "
평점 8 - 좋아요. 768개 이용 후기 중 340개" "
평점 6 - 괜찮아요. 768개 이용 후기 중 77개" "
평점 4 - 별로예요. 768개 이용 후기 중 23개" "
평점 2 - 너무 별로예요. 768개 이용 후기 중 14개" "

8.8/10

청결 상태

8.8/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

10/10 - 훌륭해요

KyungSuk

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 10월에 1박 숙박함
답변 제공: Reint - Novotel Eindhoven 님, 2019년 11월 12일
Dear KyungSuk, Thanks so much for visiting and rating us! Hope we will see you again in the future!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
모두 만족합니다
아침식사는 최고 였고 리셉션 직원도 좋았습니다 주차도 무료고 위치도 공항과 가까워 좋았습니다
2019년 4월에 1박 숙박함
답변 제공: Gareth 님, 2019년 5월 20일
Dear Guest, Thanks for your review, the rooms are equipped with air condtioning facilities. We hope to welcome you back in the future. Kind Regards,

8/10 - 좋아요

Eul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
가족용 호텔로 적합
쇼파베드가 더블이 아닌 싱글사이즈로, 사진과 다름.
2018년 6월에 1박 숙박함

10/10 - 훌륭해요

SUMI 님, beijing

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
nice breakfast
nice breakfast and nice service

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

Martijn

좋아요: 청결 상태, 직원 및 서비스
Niet handig om te voet vanuit het vliegveld te bereiken
2024년 3월에 1박 숙박함
답변 제공: Jan Valkenburg, Front office Manager 님, 2024년 3월 24일
Beste Meneer,Hartelijk dank voor deze beoordeling.We zijn blij te horen dat de netheid van onze kamers aan uw verwachtingen heeft voldaan. Het spijt ons te horen dat de bereikbaarheid vanaf het vliegveld en bepaalde aspecten van de kamer en service niet geheel naar wens waren. We willen benadrukken dat onze shuttleservice een comfortabele en snelle optie biedt voor de verbinding met het vliegveld, en hopen dat dit in de toekomst een betere ervaring kan bieden.Een volgende keer staan we graag weer voor u klaar.Warme groet,Jan Valkenburg, Front office Manager

10/10 - 훌륭해요

Debbie

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Lieve medewerkers en heel goed bereikbaar. Kamer was prima en douche was lekker en de bedden waren prima!
2024년 2월에 1박 숙박함
답변 제공: Jan Valkenburg, Front office Manager 님, 2024년 3월 21일
Beste Debbie,Hartelijk dank voor uw beoordeling!Het verheugt ons dat de bereikbaarheid van ons hotel naar wens was en dat uw kamer aan de verwachtingen voldeed. We zijn blij te horen dat de douche en de bedden bijgedragen hebben aan een comfortabel verblijf. Onze medewerkers stellen uw complimenten zeer op prijs.We zien jullie graag weer eens terug.Jan Valkenburg, Front office Manager

10/10 - 훌륭해요

Nadine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Sehr freundliches, zuvorkommendes Personal, trotz fast geschlossener Küche noch ein Brot gezaubert bekommen. Frühstücksbuffet übersichtlich aber vollkommen ausreichend. Das Brot ist hier hervorzuheben. Super frisch und lecker. Leider war das Kakaopulver leer und konnte auf Nachfrage auch nicht aufgefüllt werden. Ansonsten Zimmer sauber und ausreichend groß. Trotz Nähe zum Flughafen und Autobahn sehr ruhig.
2023년 12월에 2박 숙박함
답변 제공: Jan Valkenburg, Front office Manager 님, 2024년 3월 21일
Sehr geehrte Nadine,haben Sie vielen Dank für Ihren freundlichen und ausführlichen Kommentar zu unserem Hotel.Es freut uns sehr, dass Sie die Freundlichkeit und Hilfsbereitschaft unseres Personals hervorheben und wir noch ein frisches Brot für Sie zaubern konnten. Unser Frühstücksbuffet ist in der Tat so gestaltet, dass es eine übersichtliche aber umfassende Auswahl bietet, und wir sind stolz auf die Qualität unserer Backwaren. Wir bedauern, dass das Kakaopulver leer war und bedanken uns für Ihren Hinweis. Bitte seien Sie versichert, dass es unser Anspruch ist, auch solche kleinen Vorkommnisse schnellstmöglich zu beheben. Ihre Anmerkungen zur Sauberkeit und Größe der Zimmer sowie zur Ruhe trotz der Nähe zum Flughafen und Autobahn schätzen wir sehr.Gern würden wir Sie auch in Zukunft wieder bei uns begrüßen.Mit freundlichen GrüßenJan Valkenburg, Front office Manager

10/10 - 훌륭해요

Natalia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very good
I really like bathroom design and little „touches” like bottles of shower gel or shampoo. Very comfortable beds. Room very warm (traveled rainy, winter time) and spacious.
2023년 12월에 1박 숙박함
답변 제공: Jan Valkenburg, Front office Manager 님, 2024년 3월 21일
Dear Natalia,Thank you for sharing your review.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We look forward to welcoming you back in the future.Kind regards,Jan Valkenburg, Front office Manager

2/10 - 너무 별로예요

dempsy

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Kamer was bloedheet en benauwd en smerig, haar op de grond in de wc en vloer ook echt vies
2023년 12월에 1박 숙박함
답변 제공: Jan Valkenburg, Front office Manager 님, 2024년 3월 21일
Beste gast,Bedankt voor uw beoordeling.We vinden het spijtig te horen dat uw kamer niet aan uw verwachtingen voldeed wat betreft temperatuur en netheid. Onze kamers zijn uitgerust met een individueel regelbare airconditioning en verwarming, en het is onze prioriteit om een comfortabele en schone omgeving te bieden voor al onze gasten. Uw opmerkingen zijn voor ons van groot belang en wij zullen de kwesties die u heeft aangegeven zeker onder de aandacht brengen bij ons schoonmaakteam.Wij hopen u in de toekomst nogmaals te mogen verwelkomen om u een betere ervaring te bieden. Met gastvrije groet,Jan Valkenburg, Front office Manager

6/10 - 괜찮아요

Lucas

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Goede ligging met bovendien prima accommodaties alleen was de kamer niet van de huidige tijd.
2023년 12월에 1박 숙박함
답변 제공: Jan Valkenburg, Front office Manager 님, 2024년 3월 21일
Beste Lucas,We danken u voor uw feedback.Het verheugt ons dat uw bezoek aan uw verwachtingen voldeed.Wat fijn dat u onze ligging als een pluspunt opgeeft en dat u tevreden was over de service.Een volgende keer staan we graag weer voor u klaar.Hartelijke groet,Jan Valkenburg, Front office Manager

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
Middenklasse hotel. Beetje saai. De kamer was ontzettend warm, ondanks dat we het raam opende en het buiten 15 graden was.
2023년 10월에 2박 숙박함
답변 제공: Jan Valkenburg, Front office Manager 님, 2024년 3월 21일
Beste gast,Bedankt voor uw beoordeling.We zijn blij te horen dat u ons hotel als middenklasse beschouwt, hoewel het misschien een beetje saai voor u was. Wat betreft de warmte in uw kamer, het spijt ons te horen dat u ongemak heeft ervaren. Onze kamers zijn uitgerust met individueel regelbare airconditioning, maar het systeem kan soms per ongeluk verwarmen in plaats van koelen. We raden onze gasten aan om contact op te nemen met de receptie als ze problemen ondervinden met de temperatuur, zodat we kunnen helpen bij het aanpassen van de instellingen of een andere kamer kunnen aanbieden indien beschikbaar.We hopen u snel weer te zien!Met vriendelijke groeten,Jan Valkenburg, Front office Manager

8/10 - 좋아요

Yvonne

2023년 10월에 2박 숙박함
답변 제공: Jan Valkenburg, Front office Manager 님, 2024년 3월 21일
Dear Yvonne,Thank you for your kind review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back. Best wishes,Jan Valkenburg, Front office Manager

10/10 - 훌륭해요

Myunghoon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Jan Valkenburg, Front office Manager 님, 2024년 3월 21일
Dear Myung,Thank you for this positive feedback.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We look forward to welcoming you back. Best regardsJan Valkenburg, Front office Manager

8/10 - 좋아요

Rob

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Mooi hotel die onderhoud nodig heeft
Prima hotel. Goed ontbijt. Wel nodig om onderhoud te plegen.
2023년 9월에 1박 숙박함
답변 제공: Jan Valkenburg, Front office Manager 님, 2024년 3월 21일
Beste Rob,We zijn blij om te horen dat u ons ontbijt goed vond. Wat betreft het onderhoud, we willen u laten weten dat we continu werken aan het verbeteren van onze faciliteiten en dat er in de toekomst renovaties gepland staan. We stellen uw opmerkingen op prijs en zullen deze meenemen in onze toekomstige verbeteringen.We zijn echter teleurgesteld om te lezen dat u niet volledig tevreden was met de netheid van de kamer en het comfort. We bieden dagelijkse schoonmaakdiensten aan en streven ernaar om onze gasten een comfortabel verblijf te bieden. Onze excuses voor het ongemak dat u heeft ervaren.Met vriendelijke groeten en graag tot een volgende keer,Jan Valkenburg, Front office Manager

8/10 - 좋아요

Carlos Santos

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Jan Valkenburg, Front office Manager 님, 2024년 3월 21일
Caro Carlos, agradecemos o seu feedback.É para nós uma satisfação que tenha optado pelo nosso hotel — e que este tenha ido ao encontro das suas expectativas.Esperamos recebê-lo novamente em breve. Atenciosamente,Jan Valkenburg, Front office Manager

10/10 - 훌륭해요

Marja 님, Haulerwijk

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Uitstekend hotel, vriendelijk personeel, goede service!
2023년 9월에 1박 숙박함
답변 제공: Jan Valkenburg, Front office Manager 님, 2024년 3월 21일
Beste Marja,Hartelijk dank voor uw beoordeling!We zijn blij te horen dat u tevreden was met ons vriendelijke personeel en de goede service die u heeft ervaren. Het is altijd fijn om te weten dat onze gasten een prettig verblijf hebben gehad.Groetjes!Jan Valkenburg, Front office Manager

10/10 - 훌륭해요

Anthony

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent location, great helpful staff
2023년 8월에 1박 숙박함
답변 제공: Jan Valkenburg, Front office Manager 님, 2024년 3월 21일
Dear Anthony,Our sincerest thanks for this positive review of your stay at our hotel.We are delighted that everything met your expectations during your stay with us and appreciate your kind comments about our team who work hard to meet your expectations.We would be delighted to welcome you back on another occasion.Kind regards,Jan Valkenburg, Front office Manager

8/10 - 좋아요

CLAIRE

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good welcome. Helpful staff. Room clean and good sized.
2023년 8월에 1박 숙박함
답변 제공: Jan Valkenburg, Front office Manager 님, 2024년 3월 21일
Dear Claire,Thank you for sharing your opinion of your stay with us.We are delighted to hear that you received a warm welcome and found our staff to be helpful. It is wonderful to know that you appreciated the cleanliness and size of your room.We look forward to welcoming you back on a future occasion.Best regards,Jan Valkenburg, Front office Manager

8/10 - 좋아요

Dean

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
One night with family
Stayed for one night with family. Doesnt look great from the outside but inside is much better. Great pool area to relax
2023년 7월에 1박 숙박함
답변 제공: Jan Valkenburg, Front office Manager 님, 2024년 3월 21일
Dear Dean,Thank you for taking the time to review your recent stay.We are delighted to hear that you found the interior of our hotel to be much better than its exterior appearance. It is great to know that you and your family enjoyed our pool area, which is indeed a perfect spot to relax. We appreciate your kind words about the cleanliness of our rooms and the service provided by our staff.We look forward to seeing you again on your next visit.Best wishes,Jan Valkenburg, Front office Manager

10/10 - 훌륭해요

Robin van

2023년 8월에 1박 숙박함
답변 제공: Jan Valkenburg, Front office Manager 님, 2024년 3월 21일
Beste Robin,Hartelijk dank voor deze fijne beoordeling.Het verheugt ons dat u een fijn verblijf heeft gehad in ons hotel.Vriendelijke groet en graag tot ziens,Jan Valkenburg, Front office Manager

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: Jan Valkenburg, Front office Manager 님, 2024년 3월 21일
Vi er glade for at høre, at du var tilfreds med vores service og fandt vores værelser komfortable. Det er altid dejligt at modtage positiv feedback, og vi vil dele dine kommentarer med vores team. Vi beklager, hvis du ikke var helt tilfreds med renligheden og hotellets stand. Vi arbejder kontinuerligt på at forbedre vores faciliteter og vil tage dine bemærkninger i betragtning. Vi sætter pris på din feedback og vil bruge den til at forbedre os yderligere.Jan Valkenburg, Front office Manager

10/10 - 훌륭해요

Ming Kin

2023년 2월에 3박 숙박함
답변 제공: Jan Valkenburg, Front office Manager 님, 2024년 3월 21일
亲爱的宾客您好!感谢您选择入住我们酒店,为服务是我们的荣幸!我们非常高兴为您的旅途增添愉快的回忆!我们非常感谢您对我们酒店整体服务的好评!为宾客提供优质舒心的居住环境,宾至如归的入住氛围是我们的工作宗旨和不懈的追求!我们将继续秉承温馨、关爱的服务理念,让您在这里感受到家一般的温暖。我们诚挚地期待您再次光临,祝您旅途愉快!Jan Valkenburg, Front office Manager

10/10 - 훌륭해요

Anh

2023년 2월에 1박 숙박함
답변 제공: Jan Valkenburg, Front office Manager 님, 2024년 3월 21일
Dear Guest,We really appreciate your positive review.We are pleased that we were able to meet your expectations.We look forward to welcoming you back. Kind regards,Jan Valkenburg, Front office Manager

8/10 - 좋아요

Marcel

2023년 2월에 1박 숙박함
답변 제공: Jan Valkenburg, Responsable réception 님, 2024년 3월 21일
Cher Marcel,Merci d'avoir pris le temps de cette évaluation.C'est un vrai plaisir de découvrir que vous avez passé un excellent séjour parmi nous.Nous espérons avoir le plaisir de vous accueillir à nouveau pour un séjour 100% réussi.Bien à vous,Jan Valkenburg, Responsable réception

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Goed voor ons gezorgd
Met onze specifieke wensen rondom rolstoel en hond is goed rekening gehouden en de aandacht die men had voor ons welbevinden was hartverwarmend.
2023년 1월에 2박 숙박함

10/10 - 훌륭해요

Sander

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Prima locatie van het Hotel Gebouw aan de buitenkant gedateerd. Vanbinnen up-to-date Zeer gastvrij en adequaat personeel
2023년 1월에 1박 숙박함
답변 제공: Frontoffice Novotel Eindhoven 님, 2023년 1월 29일
Beste Sander,Bedankt dat u de tijd heeft genomen om uw feedback te delen van uw verblijf in Novotel Eindhoven. We zijn blij om te horen dat u een fijn verblijf heeft gehad.Bij Novotel, streven wij natuurlijk naar een goede gastbeleving. We zijn blij dat dit voor u van toepassing was.Nogmaals hartelijk dank voor uw review. Wij hopen u nogmaals in ons hotel te zien.Mocht u nog meer vragen of opmerkingen hebben om onze service te verbeteren mag u altijd contact met ons opnemen.Met vriendelijke groet,Carlo ClaassenFrontoffice medewerker

8/10 - 좋아요

Anita 님, Brandon

단체 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Our stay here was mixed because the staff was so lovely and welcoming. The rooms were large and comfortable, however there are limited food options and you are not allowed to eat or sit in the lobby unless you are buying from their restaurant that is only open for limited hours during the day. the doors and walls are paper thin, so with children it was uncomfortable that people kept asking us to quiet down when we were simply watching tv or walking through the hallway. there is no transportation around, so you have to rent a car for sure for spend $50 on a taxi to go just 1 mile back to the airport. all in all not a bad place, but definitely won't be staying there again. if it wasn't for the warm staff members on the day we checked in, we probably would have checked out early and went somewhere else.
답변 제공: Jan Valkenburg 님, 2023년 1월 20일
Dear Anita,Thank you for your stay at Novotel Eindhoven and for sharing your experience with us.Our restaurant is open from 07:00-21:30 and usually serves all of guests. What would you have preferred to be? 24 hours restaurant service unfortunately is not possible with the current staff shortages in hotels.Please book your taxi with us. This will cost 10,00 for a one way drive, or 20,00 for 2 persons or more. Unfortunately we are not able to influence the other taxi drivers. Also we promote to use the sharing Go scooters as an easy and cheap way to travel through Eindhoven.

4/10 - 별로예요

Stanislav

2022년 12월에 1박 숙박함
답변 제공: Team Novotel Eindhoven 님, 2023년 1월 5일
Sorry, that your stay wasn't like you expected.Unfortunately we cannot read what was wrong during your stay.Please inform us if can improve our service to you.

8/10 - 좋아요

stoffelientje

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Prima
답변 제공: Carlo Frontdesk assistant Novotel Eindhoven 님, 2022년 12월 31일
Thank you for your review about your stay at Novotel Eindhoven.

4/10 - 별로예요

Arno

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Disappointing
I was looking forward to a similar experience as before, but the room was worn out, this shower had a tub in it which meant as a tall man I had to bend over so as to not hit the ceiling while showering. The carpet/rug was so worn out it seemed dirty, the tv didn’t work. The phone didn’t connect and one fo the nightstand lights was broken and didn’t even have a switch. And they think that I like sharing toiletries - in a post COVID world…!
2022년 12월에 2박 숙박함
답변 제공: Jan Valkenburg Front Office Manager 님, 2022년 12월 20일
Dear Arno Karssen, Thank you for taking the time to tell us about your experience at the Novotel Eindhoven. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I will share you concerns with maintenance, housekeeping and reception. Due to Dutch law we are not allowed to use single use products anymore. This is why these have been replaced with the dispensers, but are daily cleaned. We still have some items single use, which we will use until there are none left. Please let us know if you prefer a certain room type such as a shower so we can take this into account. You mention that the reception didn't care when you expressed your concerns. Can you maybe let me know how you experienced, so I can address this to the colleague? Did you express your concerns at check-out, or during your stay? Usually we provide a different room, if there are any issues. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards,

4/10 - 별로예요

Sven

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Verblijf voor werk in oktober 2022.
Ik sliep hier 2 nachten in oktober. De kamers waren zeer warm en de klimaatbeheersing werkte niet. Verder werd mijn kamer tussendoor niet schoongemaakt. Natte vieze handdoek was weer opgehangen. Alleen het bed was opgemaakt. De reden liep uiteen van personeel tekort tot had niet mogen gebeuren. Overigens was het ontbijt en diner prima!
2022년 10월에 2박 숙박함
답변 제공: Carlo 님, 2022년 10월 20일
Hallo Sven,Ten eerste dank u voor uw review. Wat jammer dat niet alles in orde was tijdens uw verblijf. We nemen de opmerkingen mee en hopen snel op verandering.Met vriendelijke groet,

8/10 - 좋아요

A

2022년 10월에 1박 숙박함
답변 제공: Carlo 님, 2022년 10월 20일
Thank you for your positive review!We appreciate your 8 out of 10. We see that as a compliment. Hope to see you again in our hotel.

6/10 - 괜찮아요

Hermina

좋아요: 편의 시설/서비스
별로예요: 청결 상태, 직원 및 서비스
2022년 10월에 1박 숙박함

10/10 - 훌륭해요

Balint

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 10월에 1박 숙박함
답변 제공: Carlo 님, 2022년 10월 20일
Thank you for your positive review!Hope to see you again in our hotel soon.

6/10 - 괜찮아요

Johnny

가족 여행
2022년 7월에 6박 숙박함
답변 제공: Carlo 님, 2022년 10월 20일
Thank you for your review! Unfortunately not everything was right during your stay.We would like to know what the reason is that you give us a 6 out of 10.

8/10 - 좋아요

Jeroen

2022년 8월에 1박 숙박함

10/10 - 훌륭해요

Johnny

2022년 7월에 1박 숙박함
답변 제공: Carlo Claassen 님, 2022년 8월 13일
Hello Johnny, Thanks for taking your time to give us a review. We are glad to see you give us a 10 out of 10! Friendly regards, Carlo Claassen Frontoffice employee

10/10 - 훌륭해요

Signe

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Impeccable comfort and pleasant service
Family of three arrived tired and late evening, and was met by the most pleasant and helpful service, found the room impeccable comfort and enjoyed lovely dinner at the hotel restaurant. The breakfast next morning was equally great and varied, and if we had woken up in time we could have had a swim in the pool before our onward journey.
2022년 7월에 1박 숙박함
답변 제공: Jan Valkenburg 님, 2022년 7월 17일
Dear Signe, Thank you very much for your great feedback and I will share your compliments with the team. Looking forward welcoming you back at Novotel Eindhoven. Kind regards, Jan Valkenburg

8/10 - 좋아요

Enrico

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 7월에 1박 숙박함
답변 제공: Jan Valkenburg 님, 2022년 7월 17일
Dear Enrico, Thank you for your positive feedback. Looking forward welcoming you back! Kind regards, Jan Valkenburg

2/10 - 너무 별로예요

Edison 님, Diamond Bar

별로예요: 직원 및 서비스
Location is ok but service is really bad
2022년 5월에 1박 숙박함

6/10 - 괜찮아요

Yan

가족 여행
2022년 4월에 1박 숙박함

10/10 - 훌륭해요

Joseph

2022년 4월에 1박 숙박함

4/10 - 별로예요

Jenny

2022년 4월에 1박 숙박함

8/10 - 좋아요

Carlos

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 4월에 2박 숙박함

4/10 - 별로예요

Arno

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 객실의 편안함
Not staying here again
Air conditioning is just a fan blowing - the room was stuffy and hot. Since there is an 8 lane freeway next door opening a window wasn’t an option. Staff, while friendly, was minimal and overworked, and housekeeping skipped our room “accidentally” a few times. Room was clean and modern. Oh, and tons of kids running and screaming in the hallway didn’t help.
2022년 3월에 1박 숙박함
답변 제공: Jan Valkenburg Front Office Manager 님, 2022년 4월 4일
Dear Arno, Thank you for your stay and your detailed feedback. Our air conditioning is also our heating for the rooms. This means we can blow hot air, or cold air for the rooms, but not both at the same time. Due to the weather around 15 degrees the system is set on heating. Unfortunately we are not able to lower the noise from the freeway. I have made a note for a room on the other side of the hotel for less noise during your next stay. I am sorry to read our staff had a bad influence on your experience. We are training our new colleagues to increase this for future stays. Kind regards,

10/10 - 훌륭해요

Cyprian

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Super hotel
2022년 3월에 2박 숙박함

8/10 - 좋아요

Widianti

2022년 3월에 1박 숙박함

10/10 - 훌륭해요

S.K.

2022년 2월에 1박 숙박함

8/10 - 좋아요

Muaz

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Top!!
2021년 11월에 1박 숙박함