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Reviews of WoodSpring Suites El Paso I-10 Southeast

2.5 out of 5
WoodSpring Suites El Paso I-10 Southeast
12215 Gateway Blvd West, El Paso, TX

Reviews

6.6
Rating 10 - Excellent. 142 out of 446 reviews" "
Rating 8 - Good. 81 out of 446 reviews" "
Rating 6 - Okay. 67 out of 446 reviews" "
Rating 4 - Poor. 48 out of 446 reviews" "
Rating 2 - Terrible. 108 out of 446 reviews" "

6.8/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

6.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Yessenia

Liked: Cleanliness
.
Stayed 1 night in Feb 2024

6/10 Okay

Jordan

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Found a cockroach in room 428, got moved to a different room and smaller bugs in room 231.
Stayed 1 night in Apr 2024

10/10 Excellent

Jordan

Clean
Stayed 18 nights in Mar 2024

2/10 Terrible

Jorge

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
El baño estaba sucio al rededor de el toilet y la tina tenía pelos, las persianas sucias chorreadas como de café y el elevador sucio e incómodo. Tiene buenos precios y la atención en el front desk fue excelente muy amables.
Stayed 1 night in Mar 2024

2/10 Terrible

Mark

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Garbage
Stayed 5 nights in Apr 2024

2/10 Terrible

Olga

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The motel rooms were dirty. The shower had soap scum and hairs inside the bathtub The toilet had fetus and the toilet leaked water. The floors were not swept or mopped. I requested cleaning services and the receptionist told me they didn’t have a cleaning crew at night. I request cleaning products and gloves to clean the toilet.

10/10 Excellent

ALFREDO

Liked: Cleanliness, staff & service, property conditions & facilities
Everything very good 👍
Stayed 1 night in Apr 2024

2/10 Terrible

Brenda

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty and no shampoo or soap
Stayed 2 nights in Apr 2024

2/10 Terrible

Vanessa

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Había cabellos en la cama y cucarachas en el baño y alacena
Stayed 1 night in Mar 2024

10/10 Excellent

Efraín

Business traveler
Liked: Amenities
Everything was fast and. Secure
Stayed 1 night in Mar 2024

8/10 Good

Jeff

Disliked: Cleanliness, staff & service, property conditions & facilities
People was nice just not ice machine or coffee bar for morning.
Stayed 1 night in Mar 2024

2/10 Terrible

Thomas

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Crappy tv worked part time. Maintenance guy was the only positive thing about this place.
Stayed 4 nights in Mar 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Great place
Stayed 2 nights in Feb 2024

10/10 Excellent

Unique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Christopher

Liked: Cleanliness
Its a good value for the price, i didnt like that the beds are not that comfortable,
Stayed 2 nights in Jan 2024

10/10 Excellent

Nora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WoodSprings are always a great chain to stay at!
Stayed 1 night in Jan 2024

10/10 Excellent

Consolacion

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay an very convenient location
Stayed 1 night in Jan 2024

2/10 Terrible

Michael

Stayed 3 nights in Jan 2024

10/10 Excellent

GAVIN

Stayed 1 night in Jan 2024

10/10 Excellent

GAVIN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Very affordable very comfortable
Stayed 1 night in Jan 2024

10/10 Excellent

Enrique

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

GAVIN

Stayed 1 night in Jan 2024

10/10 Excellent

GAVIN

Liked: Staff & service, property conditions & facilities
Clean
Stayed 1 night in Jan 2024

10/10 Excellent

Thu

Stayed 1 night in Dec 2023

4/10 Poor

Hector E

Stayed 4 nights in Jan 2024

8/10 Good

Yolanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Erika

Traveled with family
Stayed 1 night in Dec 2023

4/10 Poor

Carly

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Delilah

10/10 Excellent

merl

Stayed 1 night in Dec 2023

6/10 Okay

Ricardo

Disliked: Cleanliness, amenities, property conditions & facilities
The floor the bathroom the smell of cigarette the shower handle loose tub clog
Stayed 2 nights in Dec 2023

2/10 Terrible

Ivan

Stayed 2 nights in Nov 2023

2/10 Terrible

Dhyey

Traveled with family and small children
Disliked: Staff & service, amenities
The staff was so non-responsive. The desk was not present at the front and it was closed we had to call several times before we got help. We booked non-smoking and when we arrived at the room the room smelled strongly with smoke as someone smoked right before we entered the room. Then to top everything off after getting the room the lights went out.
Stayed 1 night in Nov 2023

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for the stay. It was great and location was great.
Stayed 2 nights in Nov 2023

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very convenient and staff was good.
Stayed 7 nights in Nov 2023

10/10 Excellent

Najee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Hina

Stayed 1 night in Nov 2023

10/10 Excellent

adria

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Oct 2023

10/10 Excellent

Israel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

4/10 Poor

Jack

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Bed was terrible.
Stayed 2 nights in Oct 2023

10/10 Excellent

Israel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023

10/10 Excellent

Nichole

Stayed 1 night in Oct 2023

10/10 Excellent

Israel

Stayed 4 nights in Oct 2023

10/10 Excellent

Ernest

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
It was nice
Stayed 7 nights in Sep 2023

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 24 nights in Sep 2023

10/10 Excellent

Jesus

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service
Stayed 1 night in Sep 2023

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Lizzette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023