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피에스타 리조트 센트럴 퍼시픽 - 올 인클루시브 여행 후기

3.5 out of 5
피에스타 리조트 센트럴 퍼시픽 - 올 인클루시브
El Roble 23, El Roble, Puntarenas

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 1002개 이용 후기 중 398개" "
평점 8 - 좋아요. 1002개 이용 후기 중 290개" "
평점 6 - 괜찮아요. 1002개 이용 후기 중 159개" "
평점 4 - 별로예요. 1002개 이용 후기 중 82개" "
평점 2 - 너무 별로예요. 1002개 이용 후기 중 73개" "

8.2/10

청결 상태

8.4/10

직원 및 서비스

7.8/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

2/10 - 너무 별로예요

Eungkyung

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 6월에 2박 숙박함
답변 제공: Eidel Ramos Torres Gerente General 님, 2022년 7월 4일
Estimado huésped: Agradecemos su tiempo en calificarnos. Nos encantaría haber recibido sus comentarios sobre su mas reciente estadía en el resort y así asegurarnos de su satisfacción. Nos gustaría tener la oportunidad de servirles en un futuro próximo, les invitamos a contactarnos para asistirles. Sinceramente,

6/10 - 괜찮아요

Julian

2024년 5월에 1박 숙박함

8/10 - 좋아요

Gabriel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 3박 숙박함

6/10 - 괜찮아요

Jenae

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Hotel fiesta offers lots of pools, great restaurants and shows. The staff is friendly and plentiful. They care about the customer experience, but the building is old and has lots of issues, concrete around the pool is crumbling. No one sits on the beach or swims on the water due to water pollution. The family suites have a great floor plan, but need some updating.
2024년 5월에 3박 숙박함

10/10 - 훌륭해요

Jonathan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lugar agradable,limpio, con buen servicio al cliente y buenas instalaciones
2024년 5월에 2박 숙박함

10/10 - 훌륭해요

Alex

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
good
2024년 5월에 5박 숙박함

8/10 - 좋아요

Andres

좋아요: 숙박 시설 상태 및 시설
The food and drinks was excellent
2024년 5월에 2박 숙박함

10/10 - 훌륭해요

Dean

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I read many of the other comments and I was pleasantly surprised by the resort. My check in time took <5 min (it was a Wednesday in May though). The resort was clean and the staff was very friendly. I was pleased that they doubled up staff were needed to always have someone that spoke English available. The food and drinks were acceptable. Overall the resort look a little “tired” but renovations are in progress. I would come back.
2024년 5월에 1박 숙박함

4/10 - 별로예요

Tracy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
La comida terrible(bufete) no había variedad, el ambiente súper aburrido (le faltaba animación o mínimo música),Los shows (nocturnos) muy bonitos.

6/10 - 괜찮아요

Regina

좋아요: 직원 및 서비스
2024년 4월에 3박 숙박함

8/10 - 좋아요

Ronald

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Buena opción familiar
2024년 4월에 1박 숙박함

8/10 - 좋아요

Santelmo

연인과의 여행
좋아요: 청결 상태
Everything is great but the all inclusive is not quite true, they advertise a spa and a few other things on their website but do not show that they are not included. They just give a vague description that say “some services may be extra”. Though the spa is included in the amenities list when you book but don’t show an extra cost.
2024년 4월에 5박 숙박함

6/10 - 괜찮아요

Rhonda

연인과의 여행
좋아요: 직원 및 서비스
The property is a bit rundown and is in need of a makeover. The elevator in particular was a bit old and was afraid we might get stuck so just decided to use the stairs instead. The safe wouldn't open at times and had to call the staff to fix. Drinks from the bar were a bit watered down. The food from the buffet was not seasoned and limited. However, there are two sides to the buffet and the other side was actually good as the opposed the other side which was inedible. On another note, the staff was very friendly and helpful. All in all we had an enjoyable vacation with good tours. But probably would not go back to this resort.
2024년 4월에 7박 숙박함

6/10 - 괜찮아요

Danilo

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Hosted in room 2708 for 3 nights. That room shows in poor conditions since the maintenance didn't seem to be performed since many years ago. Food has the chance to improve since many food doesn't mean quality. Shared areas like pools and mini bars are good. Employees are very kind. Night's shows are awesome.
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent
2024년 4월에 2박 숙박함

8/10 - 좋아요

Laura 님, Alajuela

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Comida rica, servicio al cliente podría mejorar
2024년 4월에 2박 숙박함

8/10 - 좋아요

Eddie

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Thanks to expedia I got VIP access, however some members of the hotel staff were not nice at all, such as fernanda in front desk. And christian in the snacks both were rudes. In the other hand Elias, Shirley, Hellen did the difference, with excellent customer service and going beyond of expectations.
2024년 4월에 2박 숙박함

4/10 - 별로예요

James

단체 여행
I stayed here often when it was a Hilton property. It was perfect then. Now, I spent more time in lines waiting for something. Check in was slow and extremely hot. Staff was generally unfriendly and uncaring. Like they were doing me a favor. I did meet several workers who were good. The rest, not so good. In line to check in, in line for breakfast, in line at the only outside bar, in line for check out. And I’m paying for this. Understaffed.
2024년 4월에 2박 숙박함

6/10 - 괜찮아요

Stan

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Check in time took an hour standing in a hot, humid area. Very disorganized and disjointed. There is a nighttime bartender on the beach that is angry and should not be working at all. Short, chunky older man with bad manners. Food is average at best. There are two shining stars. The manager of Mackerla and a waitress named Francis. Very nice people, professional, and helpful!
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

kevin

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Place is amazing for an all-inclusive, 3 stars does not give this place justice. It's far better than a 4.5 stars in Dominican Republic or a five-star in Cuba.
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Charity

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property, pools and rooms were very nice. The staff was excellent and very friendly. I have coeliac disease and the staff in all the restaurants made me separate food and took very good care of me. Highly recommend.
2024년 4월에 8박 숙박함

10/10 - 훌륭해요

Alejandro

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
El servicio estuvo muy bien pero ya no dejan agua ni bebidas en el minibar de las habitaciones
2024년 4월에 3박 숙박함

4/10 - 별로예요

Daniel

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Rooms were not ready until two hours after checkin. Food from the buffet was terrible. Property is not well taken care off, paint is falling off the doors, bed sheets were stained and dirty. I can go on for days. It’s like the owners just don’t care anymore. Oh yes and the pier has been out of service for years and it’s literally falling apart. Just stay home, you’ll have more fun.
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Julio 님, San isidro

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Todo excelente la atencion muy buena
2024년 4월에 2박 숙박함

6/10 - 괜찮아요

Aaron

연인과의 여행
La habitación que reserve tenia cama king y en el hotel me dijeron que no habian habitaciones disponibles con cama king
2024년 4월에 1박 숙박함

8/10 - 좋아요

Stefy

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Generalmente es muy bueno!
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Alvaro

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Todo estuvo excelente
2024년 4월에 2박 숙박함

6/10 - 괜찮아요

Cesar 님, Heredia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Ac didn't work in the first room, they moved us to another room with a similar issue (cannot be regulated) and next to the hotel staff room office and next to the building under remodelation so was full of noise all day
2024년 4월에 4박 숙박함

8/10 - 좋아요

Brooke

2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Esteban

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great
2024년 4월에 2박 숙박함

4/10 - 별로예요

Juan 님, San Rafael, Alajuela

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It is a convenient resort near San Jose, however facilities and rooms are old not well maintained, uncomfortable beds and crowed pools
2024년 4월에 2박 숙박함

8/10 - 좋아요

Franklin Daniel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nada más estoy disconforme que los restaurantes a la carta lo ponen como un beneficio si se reserva en el premium pero nunca hay campo. Y dicen que ya se llenaron todos los espacios

6/10 - 괜찮아요

Michelle

가족 여행
좋아요: 편의 시설/서비스
별로예요: 청결 상태
Resort was older, needed cleaning and was charged an extra $ 200 for my 12 year old child
2024년 4월에 4박 숙박함

10/10 - 훌륭해요

Raquel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excelente servicio a l huesped
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

Maria Isabel

연인과의 여행
Pagué para tener frente al mar pero solo tiene parcialmente más se ve la piscina que el mar
2024년 3월에 1박 숙박함

8/10 - 좋아요

Wendong

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Good
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Víctor 님, SAN JOSE

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Gracias
2024년 3월에 2박 숙박함

8/10 - 좋아요

Luis

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Es un buen lugar para pasarlo en familia. Los beneficios VIP ahí nunca se dan
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Charlie 님, Moravia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Todo muy bien
2024년 3월에 2박 숙박함

4/10 - 별로예요

Virginia

별로예요: 청결 상태, 직원 및 서비스
No access to eat when we wanted to eat we had to wait till certain time to have the access to food and we were VIP. Sure
2024년 3월에 2박 숙박함

8/10 - 좋아요

Jonathan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Buen lugar agradable y seguro, se aprovecha el tiempo de vacaciones
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Jeff

가족 여행
좋아요: 직원 및 서비스
I give it a 5 star rating for a 3 star level resort. The accommodations was serviceable but if you are expecting a Hilton or Marriott resort level then your expectations are to high. We did not expect a 5 star level resort so we were very happy with the low key atmosphere, good quality of food and servicable (junior suite) room. The service was great for a non Spanish speaking guest. The value for the price was well worth the experience and we would go back. The beach is for enjoying the scenery and the sound but not for water sports as the slope creates larger waves. Lots of swimming pools to enjoy and stay cool. We did not pay for premium but premium provided an exclusive restaurant and pool areas. Premium did not provide a greater advantage or value from my perspective but I did not see their room quality. Resort has wifi that worked great. For outside the resort wifi, I went to the ICE store and got a KOLBI SIM card for my hot spot. The ICE store did not have English speakers but all worked out great. Again, we had a great experience but we did not have 4 or 5 Star Resort expectations.
2024년 3월에 2박 숙박함

6/10 - 괜찮아요

Raul

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good was OK, we were not able to make reservations to none of the restaurants as they were “Booked” even though we got there on a Sunday and there wasn’t any availability until the following Friday, it would have been helpful if we needed to make reservations that far in advance as we reserved out rooms 3 months ahead of time, other than that the resort was pretty good. The spa lady was phenomenal.
2024년 3월에 5박 숙박함

4/10 - 별로예요

Deborah

가족 여행
좋아요: 직원 및 서비스
The hotel is old and smelled of mold. It was clean for the most part, however due to the repairs that were made (adding caulking over old caulking without scraping it first) made areas look dirty. There was also a lot of dusk on the ceiling fan in the room. The biggest issue was the food was horrible. We couldn’t find anything that would make it worth our money so we checked out after the first night. It appeared they had a lot of nightlife activities which would have been a plus but we didn’t stay long enough to find out.
2024년 3월에 5박 숙박함

8/10 - 좋아요

Brad

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The amenities on the property are nice. The food is the same each day at the restaurants ( you need a reservation to get in to them), but the specials & buffet change everyday. The tour company just outside the property was amazing if you want to do explore the area I would recommend going to talk with them and they will set everything up for you for transportation and where are good places to go.
2024년 3월에 7박 숙박함

6/10 - 괜찮아요

Nikolay

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff is nice, hotel is outdated.
2024년 3월에 10박 숙박함

6/10 - 괜찮아요

Anisa

2024년 3월에 7박 숙박함

2/10 - 너무 별로예요

Gilbert

No respetan el ordenamiento jurídico la constitucion
2024년 3월에 2박 숙박함

8/10 - 좋아요

Yuria

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel was beautiful, I booked a king bed and a queen, but I received 2 queen beds instead, beds were very comfortable, room was clean, staff was friendly. CHECK IN process was incredibly awful, we had to wait long lines in the theatre instead of the regular front desk area... I paid to get in earlier, after I paid the guy told me I was gonna get my room key until 3pm, if he told me that to begin with I would definitely not had paid $30 x person to get in 2 hrs earlier.... i feel like there is a lack of communication 😕 we were premium, we didn't know what it meant, nobody expained anything regarding its benefits, we asked a lady by the pool, while walking where the nearest restaurant was and she told us that bc we were premium we could go to the restaurant in front of the pool but we had to make reservations, so we went back to the hotel to make reservations and they said that restaurant is booked for the next 2 nights, they said "why didn't you do the reservation during checkin?" I said well Nobody TOLD us! FOOD was delicious, only one day lunch was very plain, no salt or flavor, but other days it was very good. Drinks were ok, ofcoarse the quality of the alcohol is very cheap... night show was very fun, pools were beautiful 😍
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Connie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property was very clean, friendly and fun. The staff was fantastic.
2024년 3월에 7박 숙박함