โHorrific experience. My entire trip was ruined because of one night's stay at Woodstock.
There is no hot water here and the water is incredibly dirty, I fell sick the next day and was sick for my entire trip after this horrible hotel. Absolute garbage in every way, which is consistent with all Polo Tower properties.
Terrible company and terrible location.
Disgraceful Service in every way. โ
โAn unnecessary amount was asked at the time of check-in which was no where mentioned at the time of booking. There was no water and electricity available in the morning. We were told that electricity is out but the 'aquarium' placed at the counter was ON ALONG WITH THE LIGHTS IN THE ALLEY so basically they are just DECEIVING the customers that electricity is not available while they had DELIBERATELY switched it OFF.
Moreover, when you asked/question them, the staff will behave RUDELY AND...
โThis place doesnโt have a leagal route of entry, you have to illegally take your car through back in a no entry street which by the way is against the law in order to reach on front entrance of this hotel , till midnight sounds of women and men talking and moving in the hallway were coming into the room , there was nothing to warm the room . Hotel.com marketing this kind of hotel is not good for hotel.coms reputation โ
โWe were unable to stay at this property due to several cleanliness issues. There were cockroaches everywhere, the bed sheets were worn out, and we found human hair all over them. When we brought this to the managerโs attention, they questioned the housekeeper, but no action was taken. Instead, the manager told us to find accommodations elsewhere and suggested we contact Expedia for a refund. Unfortunately, I havenโt had any luck securing a refund yet, though they assured us we wouldnโt be...
โIt was the most horrible experince, i had travelled with whole pack of family including 78 years old grand parents and 4 years old minor, where i had to remain awake for the whole night since 10.00pm the whole hotel was black out till 7.30 am. It was an amazing experience surviving without electricity. The only light was our mobile flash lights...phewwww!!!!!! The rest i leave it upto your wisdom.โ
