Our check in was uneventful, although the front desk person was very busy fielding calls, they were friendly and efficient. We were put on the 3rd floor in a lovely room with a very comfortable bed. Unfortunately it was VERY loud with 2 different sports teams staying in the hotel and there were people speaking loudly in the hallways late in the evening and early in the morning. The elevator is very slow and with as busy as the hotel was, couldn’t keep up.
The staff was friendly and did their best. Was very pleased with the customer service.