Indoor pool

Reviews of Sleep Inn Regina East

2.5 out of 5
Sleep Inn Regina East
A-22 Great Plains Road, Emerald Park, SK

Reviews

8.8

Excellent

Rating 10 - Excellent. 381 out of 646 reviews" "
Rating 8 - Good. 183 out of 646 reviews" "
Rating 6 - Okay. 50 out of 646 reviews" "
Rating 4 - Poor. 15 out of 646 reviews" "
Rating 2 - Terrible. 17 out of 646 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Convince
Stayed 1 night in May 2024

10/10 Excellent

Marlene

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Friendly staff, great breakfast options and helpful kitchen staff. Bed and pillows are amazing!
Stayed 1 night in May 2024

8/10 Good

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant place to stay.Staff was great
Stayed 1 night in May 2024

8/10 Good

Marita

Traveled with family
Liked: Cleanliness, amenities
The free breakfast should go at least until 10:30 si ce check out is 11.
Stayed 1 night in May 2024

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, surrounded by grocery store, Tim Hortons, shoppers drug mart and a gas station. Great continental breakfast too!
Stayed 1 night in Apr 2024
Response from The Sleep Inn Team on May 10, 2024
Thank you for your positive review! We're delighted to hear that you enjoyed our convenient location surrounded by amenities like grocery stores, Tim Hortons, Shoppers Drug Mart, and a gas station. We're also glad you found our continental breakfast to your liking. We strive to provide our guests with a comfortable and convenient experience, and it's wonderful to hear when we succeed. We look forward to welcoming you back again soon!

6/10 Okay

Levi

Liked: Staff & service
Disliked: Cleanliness
Place looked a little run down. Reports when we arrived of people looking in vehicles possible to steal stuff.
Stayed 2 nights in Apr 2024
Response from The Sleep Inn Team on May 10, 2024
Thank you for sharing your feedback with us.The safety and security of our guests are of utmost importance to us, and we take all reports seriously.We appreciate you bringing these concerns to our attention, and we will address them promptly to ensure a more comfortable and secure environment for all our guests. If you have any further comments or suggestions, please feel free to reach out to us directly. We hope to have the opportunity to welcome you back and provide you with a better experience in the future.

10/10 Excellent

mike

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Apr 2024
Response from The Sleep Inn Team on May 10, 2024
Thank you for choosing to stay with us and for taking the time to leave a review. We're delighted to hear that you had a great experience during your stay. We look forward to welcoming you back in the future!

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
fast check in, clean and friendly staff
Stayed 1 night in Apr 2024
Response from The Sleep Inn Team on May 10, 2024
Thank you for taking the time to complete online survey regarding your recent stay at Sleep Inn Regina East.We're pleased to hear that you had a smooth and efficient check-in experience and that you found our staff to be friendly and accommodating. Maintaining a clean and welcoming environment is a top priority for us, and we're glad it contributed to your stay. We look forward to welcoming you back soon!

10/10 Excellent

Raymond

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and organized
Stayed 1 night in Apr 2024
Response from The Sleep Inn Team on May 10, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn Regina East.We're glad to hear that you found our accommodations clean and organized. Providing a comfortable and well-maintained environment for our guests is important to us. We hope to have the opportunity to host you again in the future!

4/10 Poor

Dion

The other guest were noisy thin walls ... you can hear your neighbors fart
Stayed 1 night in Apr 2024

4/10 Poor

Darcy

Disliked: Cleanliness, staff & service, property conditions & facilities
Bathroom was smelly , toilet handle didn't work. Staff said they fixed it and it still didn't work.
Stayed 1 night in Apr 2024
Response from The Sleep Inn Team on Apr 19, 2024
We apologize for the inconvenience you experienced with the bathroom odor and the malfunctioning toilet handle during your stay. Your feedback is important to us, and we will ensure that these issues are promptly addressed by our maintenance team to prevent any future occurrences. Thank you for bringing this to our attention, and we hope to have the opportunity to better serve you in the future.

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from The Sleep Inn Team on Apr 19, 2024
We're thrilled to hear that you enjoyed your stay with us! Thank you for sharing your positive feedback, and we look forward to welcoming you back in the future.

10/10 Excellent

Shyren

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoy our stay!
Stayed 1 night in Apr 2024
Response from The Sleep Inn Team on Apr 19, 2024
We're thrilled to hear that you enjoyed your stay with us! Thank you for sharing your positive feedback, and we look forward to welcoming you back in the future.

6/10 Okay

Heather

Traveled with partner
It is a dated hotel. So the rooms smell that way. I’m glad they have a window that opens. The rooms are clean, no free wifi. We can use our phone so that’s not bad. The front desk was to the point . He was muffled when he talked so hard to understand ( had a mask) no issues with a mask but hard to hear.
Stayed 1 night in Apr 2024
Response from The Sleep Inn Team on Apr 19, 2024
We appreciate your feedback regarding your recent stay with us. While our hotel has a more classic design, we strive to maintain cleanliness and comfort for our guests. We're pleased to hear that you found the rooms to be clean and that the windows opening provided a refreshing touch.We apologize for any inconvenience you experienced with the Wi-Fi and the challenges with communication at the front desk due to mask-wearing. We do offer free Wi-Fi for our guests, and we'll address the communication issue to ensure clearer interactions in the future.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for an even more enjoyable experience.

10/10 Excellent

Valerie

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yummy breakfast
Stayed 1 night in Mar 2024
Response from The Sleep Inn Team on Apr 2, 2024
Thank you for your wonderful review! We're glad you enjoyed our breakfast. Starting the day with delicious food is always a treat. We appreciate your feedback and look forward to welcoming you for another wonderful stay!

10/10 Excellent

Hubert

Stayed 1 night in Mar 2024
Response from The Sleep Inn Team on May 10, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn Regina East. We're delighted to hear that you had a great experience during your stay. We look forward to welcoming you back in the future!

10/10 Excellent

steffen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast in the morning. Nice clean rooms
Stayed 1 night in Mar 2024
Response from The Sleep Inn Team on Mar 29, 2024
Thank you for taking the time to leave such a positive review! We're delighted to hear that you enjoyed your breakfast and found our rooms to be clean and comfortable. Providing a great experience for our guests is our top priority, and it's wonderful to know that we succeeded during your stay.We hope to have the pleasure of welcoming you back again soon for another enjoyable visit.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
I
Stayed 1 night in Mar 2024
Response from The Sleep Inn Team on Mar 29, 2024
Thank you so much for the outstanding 5/5 rating! We are absolutely thrilled to hear that you had such a fantastic experience during your stay with us. Your satisfaction is our utmost priority, and it's truly gratifying to know that we hit the mark. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.

10/10 Excellent

Nora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from The Sleep Inn Team on Mar 29, 2024
Thank you so much for your review, We're thrilled to hear that you had a fantastic experience during your stay with us. Your satisfaction is our top priority, and we're delighted that you found everything to your liking. Should your travels bring you back to the area, we would be honored to welcome you back for another outstanding stay.

6/10 Okay

Jana

Liked: Cleanliness, staff & service, amenities
Decent place to stay, was clean & the bed was comfy. Disappointed the hot tub was down.
Stayed 1 night in Mar 2024
Response from The Sleep Inn Team on Mar 29, 2024
Thank you for sharing your feedback with us. We're pleased to hear that you found our accommodations clean and our beds comfortable during your stay. However, we're sorry to learn that the hot tub was unavailable during your visit. We understand how disappointing that must have been, and we apologize for any inconvenience it caused.Please know that we take your feedback seriously and will use it to improve our services for future guests. We appreciate your understanding and hope to have the opportunity to welcome you back in the future for a fully enjoyable experience.

10/10 Excellent

Keith

Stayed 1 night in Feb 2024
Response from The Sleep Inn Team on Apr 2, 2024
Thank you for taking the time to complete the survey about your stay at Sleep Inn Regina East. Your feedback is greatly appreciated, and we're glad to hear about your experience. We hope to have the opportunity to welcome you back again in the future!

10/10 Excellent

Kimberly

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast and rooms were clean.
Stayed 1 night in Feb 2024
Response from The Sleep Inn Team on Mar 29, 2024
Thank you for taking the time to share your experience with us. We're thrilled to hear that you enjoyed our breakfast offerings and found our rooms to be clean during your stay. Providing a comfortable and satisfying experience for our guests is our top priority, and we're delighted that we succeeded in meeting your expectations in these aspects.Your feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future.

6/10 Okay

James

Traveled with family
Liked: Room comfort
Not what we were expecting
Room smelled like cigarette smoke and the carpet was ripped. The bathtub was plugged and did not drain water Called down to front desk to fix it… never happened. The pool was nice the first day and the hot tub was broken. The second day the pool was as cold as ice. Overall the location is great with lots of access to food confectionary and grocery.
Stayed 1 night in Feb 2024
Response from The Sleep Inn Team on Mar 29, 2024
Thank you for sharing your experience with us, and we sincerely apologize for the issues you encountered during your stay. It's disappointing to hear about the cigarette smoke odor, ripped carpet, and bathtub drainage problem in your room. Additionally, we regret that your requests to rectify these issues were not addressed promptly by our staff.We understand the importance of a comfortable and enjoyable stay, and we apologize for falling short of your expectations in these regards. Your feedback is invaluable to us, and we will be sure to address these issues with our team to prevent similar occurrences in the future.We hope you will consider giving us another chance to provide you with the exceptional experience you deserve should your travels bring you back to the area.

8/10 Good

Jacob

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from The Sleep Inn Team on Apr 4, 2024
Thank you for taking the time to complete the survey about your stay at Sleep Inn Regina East. Your feedback is greatly appreciated. We hope to have the opportunity to welcome you back again in the future!

10/10 Excellent

EDWIN, MIAMI

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very clean and beds were nice. Kids liked the pool. Breakfast was excellent. Staff were wonderful when my husband had to go to the hospital. They gave us a later check out to accomodate our family.
Stayed 1 night in Feb 2024
Response from The Sleep Inn Team on Apr 2, 2024
We're delighted to hear that you found our rooms clean and our beds comfortable. It's wonderful to know that your kids enjoyed the pool, and that you found our breakfast excellent. We hope your husband is doing better now, and we look forward to welcoming your family back for another stay in the future.

10/10 Excellent

Craig

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Was very clean, great value
Stayed 2 nights in Feb 2024
Response from The Sleep Inn Team on Apr 2, 2024
Thank you for sharing your feedback! We're glad to hear that you found our establishment very clean and that you appreciated the value we offer. We look forward to welcoming you back for another pleasant stay!

8/10 Good

Lyla

Stayed 1 night in Feb 2024
Response from The Sleep Inn Team on Apr 4, 2024
Thank you for taking the time to leave a positive review of your stay! We're delighted to hear that you enjoyed your time with us. Providing a comfortable and memorable experience for our guests is always our top priority, and it's incredibly rewarding to know that we succeeded in doing so for you.

8/10 Good

Valerie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went durn the week , kids had the pool to themselves and loved it
Stayed 1 night in Jan 2024
Response from The Sleep Inn Team on Apr 2, 2024
Thank you for sharing your experience! We're delighted to hear that your children enjoyed having the pool to themselves during the week. We're glad they had a great time, and we look forward to welcoming your family back for more fun and relaxation!

4/10 Poor

Verified traveler

Traveled with family
impossible to get any sleep, people running around the halls all night and partying. only nice thing was amenities close by and the pool was mostly empty and had to ourselves because the hotel was filled with people partying and not families.
Stayed 1 night in Jan 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
clean hotel, security deposit is Reasonable .
Stayed 2 nights in Jan 2024

10/10 Excellent

Sheri

Stayed 1 night in Jan 2024
Response from The Sleep Inn Team on Apr 2, 2024
Thank you for taking the time to complete the survey about your stay at Sleep Inn Regina East. Your feedback is greatly appreciated. We hope to have the opportunity to welcome you back again in the future!

6/10 Okay

Mary-Jane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our check in was uneventful, although the front desk person was very busy fielding calls, they were friendly and efficient. We were put on the 3rd floor in a lovely room with a very comfortable bed. Unfortunately it was VERY loud with 2 different sports teams staying in the hotel and there were people speaking loudly in the hallways late in the evening and early in the morning. The elevator is very slow and with as busy as the hotel was, couldn’t keep up. The staff was friendly and did their best. Was very pleased with the customer service.
Stayed 1 night in Jan 2024

2/10 Terrible

Verified traveler

Not Great
This is experience was not great after Driving 14hrs looking forward to sleep. There was 2 junior hockey teams that partied until 3am. Contacted the front desk twice and both times the kids were told to shut it down with no luck. Not the front desks fault kids are being direspectful, however the front desk should have contacted the coaches and told them to quiet there kids or they would be removed with no refund as there are paying travelers that cannot get rest due to there hooligans.
Stayed 1 night in Jan 2024

8/10 Good

Dianne

Traveled with family
Love the breakfast and the lady who puts it out is very nice . Thanks😁👍
Stayed 1 night in Jan 2024

10/10 Excellent

Jennifer

Stayed 1 night in Jan 2024

6/10 Okay

Stacy

Stayed 1 night in Jan 2024

8/10 Good

DENNIS

Traveled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Very good staff with willingness to please. Snow and ice conditions need to be addressed in timely manner VERY unsafe. RE bar from broken parking curb sticking out of surface in south parking lot un safe and potential to ruin tires Need lighting over south exit door. T V in breakfast area should be showing news in morning. Not advertising loop
Stayed 1 night in Jan 2024

10/10 Excellent

Staci

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were so, so friendly. Not just one, but all of the staff we came into contact with. The rooms were very clean, the beds and pillows were very comfortable!
Stayed 1 night in Jan 2024

10/10 Excellent

John

Stayed 1 night in Dec 2023

8/10 Good

Ryan

Stayed 1 night in Dec 2023

6/10 Okay

Mike, Innisfail

Liked: Cleanliness, staff & service, amenities
My wife was awakened in the middle of the night by a wrong phone call placed to her room, and then around 530 am, there was what she figured was a hockey team staying there and they were up in the hallway making noise and banging doors. So her sleep was interrupted throughout the night. The bed was comfortable and the staff were good, but she was not impressed her sleep was so disrupted.
Stayed 1 night in Dec 2023

6/10 Okay

Evan

Stayed 4 nights in Dec 2023

10/10 Excellent

Tamia

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff!
Stayed 2 nights in Dec 2023

10/10 Excellent

Lyla

Stayed 1 night in Dec 2023

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room
Very nice breakfast area. Happy with the continental breakfast. Egg muffin and yogurt was a nice surprise
Stayed 1 night in Nov 2023

10/10 Excellent

Barry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location with lots of food options
Stayed 1 night in Nov 2023

6/10 Okay

Amna

Liked: Cleanliness, property conditions & facilities
-
Stayed 2 nights in Nov 2023

10/10 Excellent

Tim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet and spacious. Breakfast was somewhat limited compared to other hotels we have stayed at, but what was provided was good. Definitely recommend this hotel.
Stayed 1 night in Nov 2023