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"The room was clean and tidy. Perhaps a kettle could be included. Breakfast was plentiful and very good. The receptionist and staff were friendly and helpful."

"Very very nice customer service, near everything specially the Uppsala Cathedral."

"Nice hotel , clean and well looked after Breakfast was amazing…nearly stayed another night just for that!"

"The staff is nice. But romms are worn down. The blankets at 90*200, come on. Also cleaning is done when you put a sign and breakfast is very basic. "

"Great hotel"

"Great experience in iconic building right in centre of Västerås. Rooms are nice with ample space, minibar and modern bathroom. Breakfast amazing and staff very friendly. Will stay again."

"Staff was on it and super helpful for English speaking tourist."

"Okay, I'll list the good stuff first. The staff was courteous and helpful. It was an abundant breakfast bar. The rates were competitive. The bed was comfortable. But the room was cold (I complained at the front desk, and was handed a space heater, which suggests this is a frequent problem). There were cobwebs in the corners around the windows. There was no hair dryer, iron or ironing board, or coffee maker in the room -- nor was there a desk or table large enough for my laptop. The lobby was dark, and appeared to under construction. I stayed here many times before, when it was Hotel Linne. The standards have dropped, and it appears they are trying to appeal to different customer base."