로비

퀄리티 인 에놀라-해리스버그 여행 후기

2.5 out of 5

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 917개 이용 후기 중 267개" "
평점 8 - 좋아요. 917개 이용 후기 중 335개" "
평점 6 - 괜찮아요. 917개 이용 후기 중 163개" "
평점 4 - 별로예요. 917개 이용 후기 중 92개" "
평점 2 - 너무 별로예요. 917개 이용 후기 중 60개" "

7.8/10

청결 상태

8.0/10

직원 및 서비스

7.0/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

7.2/10

친환경

이용 후기

10/10 - 훌륭해요

Faye

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It has a good breakfast. Water is hot. Towels are clean. WiFi. Many food options. Close to the highway
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

Pamela

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Had a microwave just a door from us. Evacuated back in room in an hour.
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 14일
Dear Pamela, Thank you for your understanding. We're glad we could resolve the inconvenience swiftly. We appreciate your patience and hope to provide a flawless experience on your next visit.

4/10 - 별로예요

Dale

별로예요: 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 14일
Dear Dale, We apologize for the less than satisfactory experience. Your feedback is invaluable, and we'd love the opportunity to make it right. We hope to welcome you back for an improved stay.

10/10 - 훌륭해요

Lisa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 14일
Dear Lisa, Thank you for the perfect score! We're thrilled you enjoyed your stay and hope to welcome you back soon.

10/10 - 훌륭해요

Faye

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean. Friendly. Reasonable.
2024년 4월에 2박 숙박함
답변 제공: GM 님, 2024년 4월 10일
Dear Faye, Thank you for your glowing review! We're delighted to hear that you had a perfect stay with us. Your satisfaction is our top priority, and we look forward to welcoming you back for another fantastic experience in the future.

6/10 - 괜찮아요

ALAIN 님, Saint-Colomban

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Bien en général mais la majorité de nos prises de courant ne fonctionnaient pas pour recharger nos téléphones. Après 10 heures de route, on n’avait plus l’énergie de demander un changement chambre. Bruit dans le corridor durant la nuit. Lit confortable et chambre très propre.
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 6일
Dear Alain,Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed your stay with us, despite the inconvenience with the outlets being controlled by the switch by the door. Please accept our sincerest apologies for any inconvenience this may have caused you. We appreciate your understanding and hope to welcome you back soon for an even more seamless stay.

8/10 - 좋아요

Jeffery

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Overall, clean, comfortable, courteous. Facility was somewhat dated and basic, but I appreciated the price, breakfast, and service. I would stay here again.
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 4일
Dear Jeffery, Thank you for your kind words! We're thrilled to hear that you enjoyed your stay, our hot breakfast, and found our prices to your liking. We can't wait to welcome you back again soon!

8/10 - 좋아요

Amanda L

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I only stayed one night as it was a stopover on a road trip. However, everything was great. The bed was comfy; I got a good nights sleep. Although a little outdated, everything in the room was clean and in good condition. I had breakfast before hitting the road again and that was pretty good too. Coffee was weak, that would be the only downside for me. For the price I paid, it was a lot more than expected. I would definitely stay again. Maybe I will on my way back home lol
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 1일
Dear Amanda, Thank you so much for taking the time to leave such a detailed and positive review! We're thrilled to hear that you enjoyed your stay with us and that everything met your expectations. We're delighted to know that you plan to return; we can't wait to welcome you back for another wonderful experience. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know.

6/10 - 괜찮아요

Nathalie

좋아요: 청결 상태, 직원 및 서비스
Le déjeuner était parfait mais la chambre est mal insonorisé. Pour une nuit c’est correct
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 26일
Dear Nathalie,Thank you for your kind words about our breakfast! We're thrilled you enjoyed it. We sincerely apologize for any noise disturbances you experienced at night. We appreciate your understanding and hope to welcome you back soon!

10/10 - 훌륭해요

Steven

출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice stay
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 24일
Dear Steven, Thank you for your kind words! We're delighted to hear you enjoyed your stay with us. Looking forward to welcoming you back soon!

2/10 - 너무 별로예요

Aiyana

가족 여행
별로예요: 직원 및 서비스
At check in the man never got off his personal cell phone. At all. He continued his personal conversation in his native tongue and was laughing. He had quite a few English words thrown in there so you could follow the conversation to some degree which is how I could determine it was a personal phone call. Regardless, as a customer one customer should never be ignored while serving them. Literally the ONLY things he said to me was when he whispered ‘Are you checking in?’ At the start of the process. He did this while he held the phone to his ear and the other person was talking. Having checked into hotels before I knew the procedure so knew when to hand him my license and then my cc. Near the end he said please sign here. That’s it. Very, very rude, Very, very impersonal. Very, very disrespectful. Very, very unprofessional.
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 24일
Dear AiyanaThank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience caused by our front desk staff being occupied on the phone during your visit. Please be assured that we have addressed this issue with our team to ensure it does not happen again in the future. We appreciate your valuable input and hope to have the opportunity to welcome you back for a more seamless experience.

10/10 - 훌륭해요

Rishikanth

좋아요: 청결 상태, 직원 및 서비스
Good stay for the price.
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 18일
Dear Rishikanth,Thank you for taking the time to share your positive feedback about your recent stay with us. We're glad to learn that you enjoyed your experience at our hotel. Your satisfaction is our top priority, and we look forward to the opportunity to welcome you back for another memorable stay in the near future.

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Although there is no elevator, our room was on the 1st floor bear the entrance and dining area...everything was excellent
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 18일
Dear David,Thank you for taking the time to share your wonderful feedback! We're delighted to hear that your stay with us was excellent. We strive to provide exceptional service and experiences for all our guests, and it's fantastic to know that we achieved that goal during your visit. We hope to welcome you back soon for another memorable stay.

10/10 - 훌륭해요

Colm

단체 여행
Checking was very easy. Staff were respectful and helpful. Price was excellent.
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 12일
Dear ColmThank you for your kind words and positive feedback regarding your recent stay with us. We are happy to hear that you enjoyed the exceptional service provided by our staff and found our pricing to be reasonable. Your satisfaction is our utmost priority, and we look forward to welcoming you back for another wonderful experience in the future.

8/10 - 좋아요

Jeffrey 님, King of Prussia

아이를 동반한 가족 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Just an older facility. Breakfast was decent for being included: 3 dry cereals; assortment of sliced breads/ bagels; yoghurts; apples and oranges; waffle maker; scrambled eggs and breakfast sausage links. Included coffee and juices. Staff were very helpful and polite.
2024년 3월에 2박 숙박함
답변 제공: GM 님, 2024년 3월 10일
Dear Jeffrey, Thank you for your kind review! We're delighted to hear you enjoyed the variety of our hot breakfast items and appreciated our dedicated staff. Your feedback means a lot to us, and we look forward to welcoming you back for another wonderful stay.

10/10 - 훌륭해요

Jeffrey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Easy walk to nearby diner.
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 9일
Dear Jeffrey,Thank you for your glowing 5/5 review! We're delighted to hear you enjoyed your stay. We're thrilled you liked the diner next door, and we hope to welcome you back soon.

6/10 - 괜찮아요

Robin

좋아요: 청결 상태
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 27일
Dear Robin,We apologize for falling short of your expectations. Your feedback is important, and we'll use it to improve our services.

4/10 - 별로예요

Lucas

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 25일
Dear Lucas,I'm sorry to hear your experience fell short of expectations. Your feedback is crucial, and we're committed to making improvements. We look forward to welcoming you again for a better experience.

10/10 - 훌륭해요

James

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice convenient and good for the price
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 10일
Dear James,Thank you for your glowing 5-star review! We're thrilled to hear that you enjoyed your stay and found our prices to your satisfaction. It was a pleasure having you with us, and we look forward to welcoming you back for another wonderful experience.

4/10 - 별로예요

Sam

가족 여행
Bulbs in the lamps were burned out and the shower head was broken. It was like taking a shower with a garden hose. When I complained I just got a half hearted “sorry “
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 4일
Dear Sam,We regret any inconvenience during your stay and hope you'll consider returning for an improved experience.

8/10 - 좋아요

ROBERT

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Un bon lit. Chambre propre. Tout était bien.
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 31일
Dear Robert,Thank you for your glowing review! We're thrilled you enjoyed our rooms and had a fantastic overall experience. Your feedback is invaluable, and we hope to welcome you back soon.

2/10 - 너무 별로예요

Ashlynn

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
it was a great price but isn’t the cleanest
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 30일
Dear Ashlynn,We apologize for any inconvenience during your stay. We hope you give us another chance in the future for an improved experience.

10/10 - 훌륭해요

Steven

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Loved the rooms and the staff was doing there job.
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 26일
Dear Steven,Thank you for your positive review! We're delighted that you enjoyed our rooms and experienced great service from our staff. Your feedback is truly appreciated, and we look forward to hosting you again.

6/10 - 괜찮아요

Liza

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
it showed a hot plate in the pictures when i booked it but there was no hot plate but other wise the stay was great my husband really loved that we didn’t walk right into the bathroom and the room size wasn’t crammed
답변 제공: GM 님, 2024년 1월 22일
Dear Liza,We apologize for any inconvenience you may have faced during your stay. Your feedback is important to us. We're delighted you enjoyed your overall experience, and we sincerely appreciate your positive review. Thank you for choosing our hotel and we hope to see you soon!

10/10 - 훌륭해요

Elizabeth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Had to request room aervice didnt know that wasnt told tya5 and came back to a dirty room
2024년 1월에 2박 숙박함
답변 제공: GM 님, 2024년 1월 17일
Dear Elizabeth,We sincerely apologize for any confusion regarding your room service experience. As per our corporate policy we have housekeeping upon request service. Thank you for your feedback and we look forward to welcoming you back again soon for a better experience.

8/10 - 좋아요

Jose

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
One night in Harrisburg
Check in process was quick and easy. Overall happy with how timely we were able to get checked in later in the night. Only issues were I requested a late check out that did not register with the employees who were scheduled to clean the room around 1130 one of the employees entered the room while my partner and I were still sleeping. no issues with check out fairly quick and simple. Great room for the price.
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 15일
Dear Jose,Thank you for taking the time to share your detailed review. We appreciate your feedback and apologize for any confusion regarding the late checkout. We're committed to improving and hope to welcome you back for a better experience in the future.

10/10 - 훌륭해요

Philip

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Recommended
No problems whatsoever. Good place to stay.
2024년 1월에 2박 숙박함
답변 제공: GM 님, 2024년 1월 14일
Dear Philip,Thank you for choosing our hotel! We're delighted to hear that your experience was 10-star worthy. We look forward to welcoming you back soon!

10/10 - 훌륭해요

Sally A.

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Overnight for Farm Show
Very nice stay. Friendly staff
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 14일
Dear Sally, Thank you for your kind review! We're thrilled to hear you enjoyed your stay. Looking forward to welcoming you back soon!

10/10 - 훌륭해요

JOSEPH

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff. Clean
2024년 1월에 3박 숙박함
답변 제공: GM 님, 2024년 1월 12일
Dear Joseph,Thank you for choosing our hotel! We're delighted to hear that your experience was 5-star worthy. We look forward to welcoming you back soon!

8/10 - 좋아요

Sharon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Basic room - Could use new carpet
Very affordable room. Clean. Good location. Front desk was very nice and came up right away when we called about problem. Room could use new carpet or at least shampoo. I always wear bootie socks, never bare feet. Socks were very dirty after 3 day stay. One issue: Rear entrance way was not cleared of slushy snow and I was afraid of falling.
2024년 1월에 3박 숙박함
답변 제공: GM 님, 2024년 1월 11일
Dear SharonThank you for your kind words and positive review. We're delighted to hear that you enjoyed your stay. We sincerely apologize for the inconvenience you faced during your stay. Your feedback is important to us, and we are continuously working to enhance our services. We look forward to the pleasure of hosting you again for an even better experience.

10/10 - 훌륭해요

Zach

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
People complained about the rail yard across the street but my kids loved it and wasn't to loud at night. There's a gas station, McDonald's and Wendy's right next door for a quick meal. Overall very happy with the stay and will be back for future adventures in the area!
2024년 1월에 2박 숙박함
답변 제공: GM 님, 2024년 1월 10일
Dear Zach, We're thrilled to hear that your kids enjoyed the trains and that you had a pleasant stay! Thank you for choosing our hotel. We look forward to welcoming you and your family again soon!

8/10 - 좋아요

Evan

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
good location, clean room, good service and friendly staff
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 10일
Dear Evan, Thank you for your glowing review! We're thrilled to hear that you enjoyed all the amenities during your stay. Your satisfaction is our priority, and we look forward to welcoming you back for another exceptional experience. Safe travels!

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
Average room
When we arrived,the check-in was quick for their was no one else there. we did not go to our room right away. we found the room to be average. My daughters bed was either no made up right or someone had been on it. the sheets were not tucked in, and she had to make the bed all over again. Breakfast was average. Waffles, yogurt, and assortment of bread for toasting. It was from 6-9am. My daughter had a shift from 8-11 and I stayed back. Checkout was 11, but the manager said I could stay in the lounge until she came which was 12. I had a good nights sleep, all drinking cups were paper and plastic but were all wrapped individually. Small breakfast room. A stain on carpet in our room but bathrooms were clean. All in all it was a typical room. For the money (we paid $56 including tax) it was what we paid for. I would stay again.
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 9일
Dear Jackson,Thank you for your detailed review! We're delighted you enjoyed our amenities. Apologies for any issues, we appreciate your feedback. We hope to welcome you back for another chance to exceed your expectations.

6/10 - 괜찮아요

Bernita

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
2023년 12월에 2박 숙박함
답변 제공: GM 님, 2024년 1월 9일
Dear Bernita,We're sorry for any shortcomings during your stay. We'd love the opportunity to host you again for a more positive experience.

4/10 - 별로예요

Curt

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: GM 님, 2024년 1월 9일
Dear Curt,We apologize for any inconvenience. We hope you give us another chance to provide you with a better experience on your next visit.

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
“The Low-Quality Inn”
Wow. Stay away from this place. Dirty and in great disrepair. Horribly stained bedding, dirty trash cans, broken towel racks, clogged toilet (not from our use). I could go on. We will never be back, that’s a promise.
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 8일
We apologize for any cleanliness issues you had during your stay. This is not up to our standards, and we're addressing it immediately. Your feedback is valuable, and we hope to welcome you back for a much-improved experience.

8/10 - 좋아요

Kelly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: GM 님, 2024년 1월 8일
Dear Kelly, We're thrilled you enjoyed your stay. Looking forward to welcoming you back for a perfect score on your next visit!

6/10 - 괜찮아요

Tracy

2023년 12월에 2박 숙박함
답변 제공: GM 님, 2024년 1월 8일
Dear Tracy, Thank you for your valuable feedback! We appreciate your input and are committed to making your next stay even better for that perfect score.

8/10 - 좋아요

Daniel

연인과의 여행
2023년 12월에 2박 숙박함
답변 제공: GM 님, 2024년 1월 3일
Thank you for the fantastic review! We'd love to welcome you back again soon.

4/10 - 별로예요

Chris

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 3일
We appreciate your feedback! Apologies for any shortcomings during your stay. We're committed to improving and hope to welcome you back for a better experience.

10/10 - 훌륭해요

mike

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 3일
Thank you for the fantastic review! We look forward to welcoming you back again soon.

8/10 - 좋아요

Mithun

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Sheets were stained a bit but that might be even after washing them as they looked clean. Chairs in the room were dusty & the bathroom doors were damaged a bit. Overall for the price you pay & when it comes to just calling it a night while you are traveling, this is good
2023년 12월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 3일
We appreciate your feedback and apologize for any inconvenience during your stay. We're committed to making improvements and hope you give us another chance to host you in the future.

10/10 - 훌륭해요

Douglas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great value.
2023년 12월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 3일
Thanks a lot for the great review! We'd love to welcome you back again soon.

10/10 - 훌륭해요

Kimberly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 3일
Delighted to know you had a fantastic experience! Thanks for the 10/10 rating – it means a lot!

10/10 - 훌륭해요

Ronald

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함
답변 제공: GM 님, 2024년 1월 3일
Delighted to know you had a fantastic experience! Thanks for the 10/10 rating – it means a lot!

10/10 - 훌륭해요

Monteo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel.
2023년 12월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 3일
Thanks a lot for the great review! We'd love to welcome you back again soon.

10/10 - 훌륭해요

Valerie

2023년 12월에 2박 숙박함
답변 제공: GM 님, 2024년 1월 3일
Thank you for the great review! We look forward to welcoming you back again soon.

8/10 - 좋아요

Robert

2023년 12월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 3일
Thank you for the glowing review! We look forward to welcoming you back soon.

8/10 - 좋아요

Aleem

가족 여행
2023년 12월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 3일
Thank you for the glowing review! We look forward to welcoming you back soon.

8/10 - 좋아요

Darlene

2023년 11월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 3일
Thanks a lot for the great review! We'd love to welcome you back again soon.