4/10 - 별로예요
Sabrina
2024년 6월 19일
좋아요: 직원 및 서비스
별로예요: 청결 상태
For a Marriott, I expected a better experience. The carpet felt unclean on my feet. Despite being a non-smoking room, the room stunk of smoke. I understand that the smell is difficult to get rid of quickly with turnover but at least put the room as out of use in the system for a night and day so that it has a chance to air out properly. They left the window open but it was covered by the curtain which prevented it from airing out properly. It was so bad that my sleeping clothes still smelled of smoke the next day when I went home. It didn’t even smell like an air freshener was used to attempt to mask the smell. The rods meant to pull the curtains closed were broken and some of the clips meant to hand the curtain up were broken as well. I went to use the sink and small little bugs flew out of the drain hole EVERY TIME I turned on the sink. I went to use the bathroom and the ventilation fan wasn’t working and was very dusty. It was clear that the ventilation fan wasn’t working because water drips on the ceiling from previous guests using the shower were clearly visible and covering the entire bathroom ceiling. I would not find myself staying at this property again unless they make serious changes to their cleaning checklist and follow through with it appropriately.
Sabrina
2024년 5월에 1박 숙박함