8 개의 야외 수영장, 09:00 ~ 21:00 오픈, 카바나(요금 별도), 수영장 파라솔
예약 가능 여부 확인

하얏트 바케이션 클럽 앳 더 웰크, 샌디에고 지역 여행 후기

3.5 out of 5
하얏트 바케이션 클럽 앳 더 웰크, 샌디에고 지역
8860 Lawrence Welk Dr, Escondido, CA

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 1004개 이용 후기 중 437개" "
평점 8 - 좋아요. 1004개 이용 후기 중 227개" "
평점 6 - 괜찮아요. 1004개 이용 후기 중 154개" "
평점 4 - 별로예요. 1004개 이용 후기 중 101개" "
평점 2 - 너무 별로예요. 1004개 이용 후기 중 85개" "

8.4/10

청결 상태

7.8/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

8/10 - 좋아요

YOUNGHOON

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
침구류가 편안했습니다
2023년 11월에 3박 숙박함
답변 제공: Ryan 님, 2023년 11월 13일
Thank you for your review! We're pleased to hear that you found the beds really comfortable. If you have any additional feedback or suggestions, feel free to share.

10/10 - 훌륭해요

Anna

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great pool!
2024년 5월에 2박 숙박함

10/10 - 훌륭해요

Christy

2024년 5월에 1박 숙박함
답변 제공: Ava 님, 2024년 5월 21일
The Welk Front Desk is very happy to hear you enjoyed your stay! We can't wait to have you back.

10/10 - 훌륭해요

Gloria

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked the view from the room we stayed in (golf course and pond view), we enjoyed the different pools and we enjoyed grilling. Also, the weather was perfect!
2024년 5월에 3박 숙박함
답변 제공: Kit E. 님, 2024년 5월 20일
Thank you, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 - 훌륭해요

Laurin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a great experience- my partner and I were looking for a quiet and fun destination which we would at The Welk.
2024년 5월에 4박 숙박함
답변 제공: Kit E. 님, 2024년 5월 20일
Thank you, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

2/10 - 너무 별로예요

Madison

연인과의 여행
별로예요: 직원 및 서비스
The staff at the front desk was extremely rude and very unhelpful. I will never stay here again!
2024년 5월에 2박 숙박함
답변 제공: Kit E. 님, 2024년 5월 20일
Thank you for your review. We apologize for the issues you encountered. Your feedback is invaluable, and we're taking immediate action to address these concerns to enhance our guest experience. We're committed to ensuring our resort lives up to the standards our guests expect and hope to welcome you back for a much-improved stay.

2/10 - 너무 별로예요

Sergio 님, San diego

아이를 동반한 가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place is not taking care of! Nothing work properly! All the games are broken or updated Hal of the firepit we tried didn’t worked even the one in the room! No service in the pool area the guy closed the bar when the pool was starting to be busy so silly!!! The manager of this place should really change line of work! Unacceptable!
2024년 5월에 1박 숙박함
답변 제공: Kit E. 님, 2024년 5월 20일
Thank you for your review. We apologize for the issues you encountered. Your feedback is invaluable, and we're taking immediate action to address these concerns to enhance our guest experience. We're committed to ensuring our resort lives up to the standards our guests expect and hope to welcome you back for a much-improved stay.

10/10 - 훌륭해요

Marlene

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We loved it here! It was so nice and quiet! Such a great staycation! So Family friendly and so much to do. There was a kitchen which was so useful and they were stocked with pots/pans/playes/cups/utensils and even grill amenities. It has a toaster, microwave, fridge, and coffee maker. Also has a little closet in the hallway with a broom/vacuum/iron/ironboard. The bathroom was pretty big with good water pressure and stocked with shampoo/conditioner/bodywash. Would definitely recommend! And would definitely stay again I wish check in time was earlier and check out was a little later to enjoy more but we did love the two pools and splash pad. So fun for the kids and us adults!
2024년 5월에 1박 숙박함
답변 제공: Kit E. 님, 2024년 5월 20일
Thank you, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

6/10 - 괜찮아요

Douglas

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Beautifully maintained grounds. The unit needed work. Badly scuffed baseboards, dirty carpet, chairs near end of life. Mold in the shower. Expedia booked us into a different part of the resort than was described and shiwn in pictures. We'll never use Expedia again.
2024년 5월에 5박 숙박함
답변 제공: Kit E. 님, 2024년 5월 20일
Thank you for your review. We apologize for the issues you encountered. Your feedback is invaluable, and we're taking immediate action to address these concerns to enhance our guest experience. We're committed to ensuring our resort lives up to the standards our guests expect and hope to welcome you back for a much-improved stay.

10/10 - 훌륭해요

Victor

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Secluded location with a few stores within driveable distance
2024년 5월에 2박 숙박함
답변 제공: Kit E. 님, 2024년 5월 15일
Thank you, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 - 훌륭해요

Brendan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I have stayed here several times over the past 20 years and it is always a great spot for family and fun.
2024년 5월에 2박 숙박함
답변 제공: Kit E. 님, 2024년 5월 14일
Thank you, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 - 훌륭해요

Brandon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Big
2024년 5월에 2박 숙박함
답변 제공: Kit E. 님, 2024년 5월 14일
Thank you, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 - 훌륭해요

German

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great experience
2024년 5월에 1박 숙박함
답변 제공: Kit E. 님, 2024년 5월 13일
Thank you, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

8/10 - 좋아요

Mark Andrew

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We did not care that our room was on the 3rd floor ( 2 stair wells down below ground level).No elevators. With check in time at 4 pm and check out @ 10 Am...for the price of the room should be 11am check out and 3 pm check in.
2024년 5월에 2박 숙박함
답변 제공: Kit E. 님, 2024년 5월 13일
Thank you, for taking the time to leave a 4-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 - 훌륭해요

adrian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 6박 숙박함
답변 제공: Kit E. 님, 2024년 5월 7일
Thank you, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 - 훌륭해요

shlomit

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The best resort for family that want fun
2024년 4월에 10박 숙박함
답변 제공: Kit E. 님, 2024년 5월 2일
Thank you, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 - 훌륭해요

Andrew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Kit E. 님, 2024년 5월 2일
Thank you, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 - 훌륭해요

Ron

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and the price was fair.
2024년 4월에 2박 숙박함
답변 제공: Kit E. 님, 2024년 4월 30일
Thank you, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 - 훌륭해요

DARLENE

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I love how amazing the views are the cleanliness and the spacious bedrooms. Oh my God the place is amazing so many things to do from golfing to theater to swimming tennis courts great place to get away as a couple or even with Family will be coming back many times
2024년 4월에 2박 숙박함
답변 제공: Kit E. 님, 2024년 4월 30일
Thank you, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

6/10 - 괜찮아요

Marvin

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Restaurant and bar options close way too early
2024년 4월에 2박 숙박함
답변 제공: Kit E. 님, 2024년 4월 30일
Thank you for your review. We apologize for the issues you encountered. Your feedback is invaluable, and we're taking immediate action to address these concerns to enhance our guest experience. We're committed to ensuring our resort lives up to the standards our guests expect and hope to welcome you back for a much-improved stay.

8/10 - 좋아요

Arlene

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It’s in a beautiful setting but the amenities are a bit old. The room is large, nice space. The restaurants are old and a lot smelly.
2024년 4월에 2박 숙박함
답변 제공: Kit E. 님, 2024년 5월 13일
Thank you, for taking the time to leave a 4-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 - 훌륭해요

Marc

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 7박 숙박함
답변 제공: Kit E. 님, 2024년 4월 30일
Thank you, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 - 훌륭해요

Bess

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Kit E. 님, 2024년 4월 29일
Thank you, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 - 훌륭해요

Gina

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful property will be going back had an amazing time.
2024년 4월에 2박 숙박함
답변 제공: Kit E. 님, 2024년 4월 26일
Thank you, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

8/10 - 좋아요

Michael

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
I was surprised when I found out that a lot of people got there rooms for free when we paid over full price for mine. We did get a couple of free tickets to the Safari and the zoo. I am disappointed that Expedia did not tell me it was a time share.
2024년 4월에 5박 숙박함
답변 제공: Kit E. 님, 2024년 4월 25일
Thank you for your review. We apologize for the issues you encountered. Your feedback is invaluable, and we're taking immediate action to address these concerns to enhance our guest experience. We're committed to ensuring our resort lives up to the standards our guests expect and hope to welcome you back for a much-improved stay.

8/10 - 좋아요

jennifer

좋아요: 청결 상태
2024년 4월에 1박 숙박함
답변 제공: Kit E. 님, 2024년 4월 23일
Thank you, for taking the time to leave a 4-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

2/10 - 너무 별로예요

Cara

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
As a solo traveller, this resort was the wrong choice. I felt unsafe to walk around the property after dark, even to walk to the restaurant. It was too isolated for solo travel. I ended up staying in my room after dark and checked out after 1 night.
2024년 4월에 5박 숙박함
답변 제공: Kit E. 님, 2024년 4월 22일
Thank you for your review. We apologize for the issues you encountered. Your feedback is invaluable, and we're taking immediate action to address these concerns to enhance our guest experience. We're committed to ensuring our resort lives up to the standards our guests expect and hope to welcome you back for a much-improved stay.

2/10 - 너무 별로예요

christina

가족 여행
별로예요: 직원 및 서비스
Customer service was horrible
2024년 4월에 1박 숙박함
답변 제공: Kit E. 님, 2024년 4월 15일
Thank you for your review. We apologize for the issues you encountered with our staff. Your feedback is invaluable, and we're taking immediate action to address these concerns to enhance our guest experience. We're committed to ensuring our resort lives up to the standards our guests expect and hope to welcome you back for a much-improved stay.

2/10 - 너무 별로예요

Gina

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
From the moment we arrived we experienced inconveniences. Resort was very spread out and every employee would either give us a different/incorrect answer or didn’t have an answer so we wasted a lot of time for what should have been very simple. Very frustrating. Unit was very outdated, was not thoroughly clean upon entry, a maintenance tech even came by asking if everything was “working okay” as he was supposed to have “inspected” the unit before we were let in. Ridiculous. The unit above us sounded like they were moving furniture all night and early morning or it was under construction. Front desk rang very loudly after 9:30 pm waking us up (we were already in bed tired from travel). We agreed to a 90 min sales meeting which went well over 2 hours because THEY were running late. I could go on and on. You could not pay me to stay at this property ever again.
2024년 4월에 4박 숙박함
답변 제공: Kit E. 님, 2024년 4월 15일
Thank you for your review. We apologize for the issues you encountered with our maintenance team and our front desk. Your feedback is invaluable, and we're taking immediate action to address these concerns to enhance our guest experience. We're committed to ensuring our resort lives up to the standards our guests expect and hope to welcome you back for a much-improved stay.

8/10 - 좋아요

Rajat

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property is big and beautiful, but having vip access, i was not offered the room credit nor room upgrade. Added connected rooms in expedia notes which was not honored.
2024년 4월에 2박 숙박함
답변 제공: Clay 님, 2024년 4월 9일
Thank you, for taking the time to leave a 4-star review! We're delighted to hear about your positive experience, but apologize for the inability to provide connecting rooms. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 - 훌륭해요

Gary

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Privacy
2024년 4월에 1박 숙박함
답변 제공: Clay 님, 2024년 4월 9일
Thank you, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 - 훌륭해요

Noe

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Awesome place
2024년 4월에 1박 숙박함
답변 제공: Ryan 님, 2024년 4월 8일
Thank you, Noe, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

6/10 - 괜찮아요

Trisha

가족 여행
별로예요: 숙박 시설 상태 및 시설
Two of the three advertised dining options are always closed and staff have no idea if and when they will open. The third dining option is only open certain days of the week. You will need to bring your own groceries and cook in your room for every meal or drive about 20 minutes outside of the resort to find food. Rooms are in disrepair - holes in blankets, stains on upholstery, broken furniture and decor. Resort property is massive and beautiful but you will need to drive everywhere. There is an advertised shuttle to get you around, but we found it incredibly inconsistent. One might we had to walk a mile back to our rooms with sleepy kids at bedtime because there wasn't enough staff to pick us up in the shuttle. There were lots of activities for kids and the staff running the activities were very kind and doing the best with what was available to them (broken games and equipment). Our stay felt more like renting a run down airbnb with a good community pool than a 4 star resort.
2024년 3월에 4박 숙박함
답변 제공: Ryan 님, 2024년 4월 8일
Thank you for your review. We apologize for the issues you encountered with dining options, room conditions, and our shuttle service. Your feedback is invaluable, and we're taking immediate action to address these concerns to enhance our guest experience. We're committed to ensuring our resort lives up to the standards our guests expect and hope to welcome you back for a much-improved stay.

10/10 - 훌륭해요

Eric 님, Tega Cay

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice complex with above average amenities.
2024년 3월에 5박 숙박함
답변 제공: Ryan 님, 2024년 4월 8일
Thank you, Eric, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 - 훌륭해요

Victor

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked that their were many resources to do on property for the family. Enough to have a great time.
2024년 4월에 1박 숙박함
답변 제공: Ryan 님, 2024년 4월 8일
Thank you, Victor, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 - 훌륭해요

Keivan 님, Los Angeles

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice
2024년 3월에 4박 숙박함
답변 제공: Ryan 님, 2024년 4월 8일
Thank you, Keivan, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 - 훌륭해요

gaby

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Peaceful
2024년 3월에 2박 숙박함
답변 제공: Ryan 님, 2024년 4월 8일
Thank you, Gaby, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 - 훌륭해요

Amanda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful Mountain View . Love love
2024년 3월에 3박 숙박함
답변 제공: Ryan 님, 2024년 4월 8일
Thank you, Amanda, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

4/10 - 별로예요

christopher

가족 여행
좋아요: 편의 시설/서비스
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Horrible conditions that were not addressed by on site staff. Also, Expedia never followed up with my pre trip concerns and scheduling requests. I have lost faith and confidence in Expedia
2024년 3월에 3박 숙박함
답변 제공: Ryan 님, 2024년 4월 8일
Thank you for sharing your feedback. We are truly sorry to hear about the conditions you experienced and the lack of follow-up on your pre-trip concerns. Your satisfaction is very important to us, and we're taking your comments seriously to improve our service and communication. We hope for another opportunity to restore your faith in us.

10/10 - 훌륭해요

laja

2024년 3월에 1박 숙박함
답변 제공: Kit E. 님, 2024년 4월 15일
Thank you, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

8/10 - 좋아요

Estefania

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Beautiful location . The only thing I didn’t like was the invited us to the timeshare meeting I went with open mind to see if it was worth it buying it but the sales man was rude and giving attitude. Until the supervisor notice and came to apologize but it was too late because by the time I was already thinking about leaving the place.
2024년 3월에 2박 숙박함
답변 제공: Clay 님, 2024년 4월 11일
Thank you for your review. We're sorry to hear about the experience you encountered during your vacation ownership presentation. We're addressing these issues to ensure a smoother and more informed process for our guests. We appreciate your patience and hope to offer you a better experience in the future.

10/10 - 훌륭해요

Ashley

단체 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Like: Beautiful scenery, quiet, pools are warm, beds are comfortable including the couch pull out, they keep the towel cabinet open so you dont have to call for towels, which is nice, bbq pits, fire pit, golf course, full kitchen with utensils, and food was good at the Grill. Dislikes: no elevators, parking is not the greatest, and staff wasnt very accommodating. I asked to be close to our family and we were told we were, but we were literally 3 buildings away (which its a large property) and when i called front desk to see about changing rooms (the room next to my family was unoccupied) they said they would ask management and call back. I stayed there for 4 days, no one ever called us back... that was disappointing. It was a far walk everytime we had to do anything... and you have to walk because theres never parking near your hotel rooms.... Overall, it was a nice resort and we loved our stay.
2024년 3월에 1박 숙박함
답변 제공: Ryan 님, 2024년 4월 8일
Thank you, Ashley, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

8/10 - 좋아요

Mark

2024년 3월에 1박 숙박함
답변 제공: Kit E. 님, 2024년 4월 11일
Thank you, for taking the time to leave a 4-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

8/10 - 좋아요

Micheal

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful scenery! Rooms clean and warm. Excellent parking and extremely safe.
2024년 3월에 1박 숙박함
답변 제공: Ryan 님, 2024년 4월 8일
Micheal, thank you for the fantastic review! We're delighted to hear that you had such a wonderful experience with us. Your kind words mean a lot, and we look forward to welcoming you back for another exceptional stay!

10/10 - 훌륭해요

Carolina

2024년 3월에 6박 숙박함
답변 제공: Ryan 님, 2024년 4월 8일
Thank you, Carolina, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

8/10 - 좋아요

TRANG

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love everything about this property. Would have given it 5 stars, except the dishwasher was broken.
2024년 3월에 3박 숙박함
답변 제공: Ryan 님, 2024년 4월 8일
Trang, thank you for the fantastic review! We're delighted to hear that you had such a wonderful experience with us. Your kind words mean a lot, and we look forward to welcoming you back for another exceptional stay!

10/10 - 훌륭해요

Leta 님, Laguna Niguel

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very family oriented and kids safe. Lots of activities for everyone.
2024년 3월에 3박 숙박함
답변 제공: Ryan 님, 2024년 3월 14일
Thank you, Leta, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

8/10 - 좋아요

Derek

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함
답변 제공: Ryan 님, 2024년 4월 8일
Derek, thank you for the fantastic review! We're delighted to hear that you had such a wonderful experience with us. Your kind words mean a lot, and we look forward to welcoming you back for another exceptional stay!

8/10 - 좋아요

nick

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Ryan 님, 2024년 4월 8일
Nick, thank you for the fantastic review! We're delighted to hear that you had such a wonderful experience with us. Your kind words mean a lot, and we look forward to welcoming you back for another exceptional stay!

8/10 - 좋아요

Jim

아이를 동반한 가족 여행, 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a very nice property. Lots of pools with slides and splash pads for the kids. It is fairly expensive and I would have thought that they would include activities for the kids. Went to make slime with my granddaughter and it was $20. Felt nickel and dimed. Room could have been cleaner. Small details were overlooked. Dust on the light fixtures, found a bra behind the dresser. Received lots of pressure to attend a sales meeting which we did just to receive some tickets to the zoo. Hard to get out of there. You need to be able to say no over and over.
2024년 2월에 7박 숙박함
답변 제공: Ryan 님, 2024년 4월 8일
Jim, thank you for the fantastic review! We're delighted to hear that you had such a wonderful experience with us. Your kind words mean a lot, and we look forward to welcoming you back for another exceptional stay!