외관

이비스 런던 서록 M25 여행 후기

2 out of 5
이비스 런던 서록 M25
Weston Avenue, West Thurrock, Grays, England

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 1003개 이용 후기 중 336개" "
평점 8 - 좋아요. 1003개 이용 후기 중 374개" "
평점 6 - 괜찮아요. 1003개 이용 후기 중 163개" "
평점 4 - 별로예요. 1003개 이용 후기 중 52개" "
평점 2 - 너무 별로예요. 1003개 이용 후기 중 78개" "

8.4/10

청결 상태

8.2/10

직원 및 서비스

7.6/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

8/10 - 좋아요

HYUNJIN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 7월에 8박 숙박함
답변 제공: James 님, 2018년 8월 8일
Thank you Hyunjin for your feedback.

10/10 - 훌륭해요

Jill

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good clean basic hotel. Dinner and breakfast were good. Staff were very nice and helpful.
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

karen

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was clean but small. Bed was very comfortable. Checkin and staff were very friendly and helpful. We needed more tea bags which staff gave us straight away. We sat and had toasted sandwich in the evening and a few drinks in the bar, all good. Plenty of parking and no noise from the main road. We reported the shower leaked but this didn’t stop it from being used. We could have done with more towels and better quality loo paper but again didn’t mar the stat. Would definitely stay again if in the area.
2024년 2월에 1박 숙박함
답변 제공: Jolanta 님, 2024년 2월 23일
Dear Karen,It sounds like you had a generally positive experience! It's great to hear that the room was clean and the bed was comfortable. Friendly and helpful staff can really make a difference in a stay, and it's fantastic that they were quick to accommodate your request for more tea bags. Enjoying toasted sandwiches and drinks in the bar sounds like a cozy way to unwind. It's also a plus that there was ample parking and no disturbances from the main road.Noting the leaky shower and the desire for more towels and better quality toilet paper, those are definitely areas where the hotel could improve. However, I'm glad to hear that these issues didn't overshadow your overall stay. Thank you for sharing your feedback, and we look forward to welcoming you back if you're ever in the area again.Warm Regards,Jolanta, Team Leader

8/10 - 좋아요

Jameelah

2023년 12월에 24박 숙박함

8/10 - 좋아요

Philip

출장 여행
좋아요: 청결 상태, 직원 및 서비스
Perfectly fine hotel to stsy in for business, not luxurious, but, clean, tidy and good price point. Breakfast good
2024년 1월에 1박 숙박함
답변 제공: Asta Povilaityte - Assistant General Manager 님, 2024년 1월 24일
Dear Philip, Thank you for your feedback! We're delighted to hear that you found our hotel to be a perfectly fine choice for your business stay. Your comments about the cleanliness, tidiness, and reasonable price point are greatly appreciated.We're glad you enjoyed our breakfast offerings. Your satisfaction is our priority, and we aim to provide a comfortable and convenient experience for our guests.If there's anything specific you'd like to share or if you have further suggestions, please feel free to let us know. We look forward to welcoming you back for another positive stay in the future.Best regards,

8/10 - 좋아요

Paul

좋아요: 청결 상태, 직원 및 서비스
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

lanre

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 7박 숙박함

10/10 - 훌륭해요

Dominic

2023년 8월에 3박 숙박함

8/10 - 좋아요

Sandra

2023년 12월에 6박 숙박함

10/10 - 훌륭해요

Gopiram

2023년 12월에 1박 숙박함
답변 제공: Asta Povilaityte - Assistant General Manager 님, 2023년 12월 14일
Dear Gopiram, Thank you so much for the perfect score! We're thrilled to hear that you had an exceptional experience with us. Your support and positive feedback mean the world to us. We look forward to providing you with more fantastic moments during your future visits.

4/10 - 별로예요

Maryam

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Asta Povilaityte - Assistant General Manager 님, 2023년 12월 14일
Dear Maryam, Thank you for taking the time to share your feedback. We're sorry to hear that your experience fell short of expectations. Your input is important to us, and we'd appreciate any specific details you can share to help us understand where we can improve. We're committed to addressing any concerns you had and hope to have the opportunity to make things right in the future.

2/10 - 너무 별로예요

J

출장 여행
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Young

좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
Not worth the prize
I have used this structure at the past, the room in the new wing where I was assigned to was too small, I could hardly move around the bed without having to bump onto the wall and furniture. This is absolutely not worth the prize of £79 per night.
2023년 12월에 1박 숙박함
답변 제공: Asta Povilaityte - Assistant General Manager 님, 2023년 12월 14일
Dear Guest, Thank you for sharing your experience with us. We're truly sorry to hear that the room size didn't meet your expectations. Your feedback about the limited space in the new wing is valuable, and we apologize for any inconvenience this caused during your stay. We'll definitely take your comments into consideration as we continue to improve our accommodations. If there's anything else you'd like to add or if there's a way we can make it up to you, please let us know. We appreciate your feedback and hope to have another opportunity to provide you with a better experience in the future.

6/10 - 괜찮아요

Joseph

2023년 12월에 1박 숙박함
답변 제공: Asta Povilaityte - Assistant General Manager 님, 2023년 12월 14일
Hi Joseph, Thank you for taking the time to leave a review. We value all feedback as it helps us improve our services. We're sorry to hear that your experience didn't meet your expectations. If there are specific areas where you feel we could enhance our services or any issues you encountered, we'd greatly appreciate more details. Your insights are crucial to us in our efforts to make every guest's stay exceptional. We hope for the opportunity to better serve you in the future.

6/10 - 괜찮아요

Sergiu

2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Sivanesan

2023년 11월에 2박 숙박함

10/10 - 훌륭해요

sean

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay , location remote , area but idea for m25 and A13 access.
2023년 11월에 1박 숙박함
답변 제공: Asta Povilaityte - Assistant General Manager 님, 2023년 12월 14일
Dear Sean, It's wonderful to hear that you had a great stay with us! Thank you for highlighting the convenience of our location in terms of accessing the M25 and A13. While the area might be remote, we're delighted that our proximity to these major routes served you well. If there's anything else we can do to make your next stay even better, please let us know. We look forward to welcoming you back!

6/10 - 괜찮아요

Mike

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Bed was uncomfortable room dated paint missing of the walls
2023년 11월에 2박 숙박함
답변 제공: Asta Povilaityte - Assistant General Manager 님, 2023년 12월 14일
Dear Mike, Thank you for sharing your feedback. We're sorry to hear that your experience was average. If there are particular areas where you feel we could improve or if there were any specific concerns during your stay, please let us know. Your input is valuable to us, and we're committed to making every guest's experience better. We hope to have the chance to exceed your expectations during your next visit. Sincerely,

2/10 - 너무 별로예요

Shania

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Stinks
2023년 11월에 1박 숙박함
답변 제공: Asta Povilaityte - Assistant General Manager 님, 2023년 11월 21일
Dear Shania, I'm sorry to learn that your experience fell short of expectations. I hope we will have an opportunity to better serve you in the future. Sincerely.

10/10 - 훌륭해요

Lisa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice hotel
Very clean, staff all very friendly
2023년 11월에 1박 숙박함
답변 제공: Asta Povilaityte - Assistant General Manager 님, 2023년 11월 21일
Dear Lisa, Thank you for your kind words! We're thrilled to hear that you had a pleasant experience during your stay. Maintaining a clean environment and ensuring friendly service are top priorities for us. If there's anything specific that made your stay enjoyable or if there's anything we can do to make your next visit even better, please let us know. We look forward to welcoming you back!Sincerely.

10/10 - 훌륭해요

David

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Suits me
How can I say excellent for a budget hotel. Because it is in a great location for me, has a desk, is a comfortable sleep and has nice staff.
2023년 11월에 3박 숙박함
답변 제공: Asta Povilaityte - Assistant General Manager 님, 2023년 11월 21일
Dear David, We're delighted to hear that our hotel suits you well and meets your expectations. Your kind words about the location, amenities like the desk, comfortable sleeping arrangements, and the friendly staff mean a lot to us. If there's anything else we can do to make your experience even better or if you have any specific preferences, please feel free to let us know. We're thrilled to have you as our guest and look forward to your next visit!Sincerely.

10/10 - 훌륭해요

John

2023년 11월에 1박 숙박함
답변 제공: Asta Povilaityte - Assistant General Manager 님, 2023년 11월 14일
Dear John, Thank you so much for your fantastic 10/10 review! We are thrilled to hear that you had an exceptional experience during your stay with us.It's incredibly rewarding to know that our efforts to provide a top-notch experience have resonated with you. Your positive feedback is a great source of motivation for our team, and we appreciate you taking the time to share your thoughts.We look forward to the opportunity to host you again in the future.Sincerely,

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Asta Povilaityte - Assistant General Manager 님, 2023년 11월 14일
Dear Guest, Thank you so much for your fantastic 10/10 review! We are thrilled to hear that you had an exceptional experience during your stay with us.It's incredibly rewarding to know that our efforts to provide a top-notch experience have resonated with you. Your positive feedback is a great source of motivation for our team, and we appreciate you taking the time to share your thoughts.We look forward to the opportunity to host you again in the future.Sincerely,

2/10 - 너무 별로예요

Anna

2023년 11월에 1박 숙박함
답변 제공: Asta Povilaityte - Assistant General Manager 님, 2023년 11월 12일
Dear Anna, Thank you for taking the time to share your feedback. We're genuinely sorry to learn that your experience fell short of expectations, and we appreciate your honesty.Your feedback is invaluable to us, and we would appreciate the opportunity to understand more about the specific issues you encountered. If you are open to providing more details or suggestions on how we can improve, please feel free to share.We are committed to delivering a better experience for our guests, and we hope to have the chance to make amends and exceed your expectations on a future visit.Thank you for bringing this to our attention.

10/10 - 훌륭해요

Spencer

연인과의 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely staff lovely hotel.
2023년 11월에 3박 숙박함
답변 제공: Asta Povilaityte - Assistant General Manager 님, 2023년 11월 12일
Dear Spencer, Thank you so much for the outstanding 5/5 rating! We're thrilled to hear that you had a fantastic experience during your stay.Your positive feedback motivates us to continue delivering excellent service, and we look forward to the pleasure of hosting you again in the future.

2/10 - 너무 별로예요

Miriet

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room was so mouldy and cold with a very smelly carpet...please make sure you resolve the mould and smell issue of room 43..Did not enjoy anything at all and the receptionist does not answer calls..1 commong ironing room...everything did not make sense at all
2023년 10월에 1박 숙박함
답변 제공: Asta Povilaityte - Assistant General Manager 님, 2023년 11월 12일
Dear Miriet, I am sincerely sorry to hear about the challenges you experienced during your stay in room 43. Your comfort is of utmost importance to us, and it's disheartening to learn that the room had issues with mold, cold temperatures, and a smelly carpet.I assure you that we take this feedback seriously, and I will immediately address the concerns raised about room 43 to ensure the mold and odor issues are thoroughly resolved. Additionally, I apologize for the inconvenience you faced when trying to reach the receptionist. We will investigate this matter to ensure prompt and efficient communication for all guests.Thank you for bringing this to our attention, and we hope to have the chance to regain your trust in the future.

8/10 - 좋아요

Gregg

연인과의 여행
Thanks for a great weekend!
2023년 10월에 1박 숙박함
답변 제공: Asta Povilaityte - Assistant General Manager 님, 2023년 11월 12일
Dear Gregg,Thank you for sharing your feedback and for choosing to spend your weekend with us! We're delighted to hear that you had a great experience.We look forward to the opportunity to welcome you back for another wonderful stay.

8/10 - 좋아요

Andrew

2023년 10월에 1박 숙박함
답변 제공: Asta Povilaityte - Assistant General Manager 님, 2023년 11월 12일
Dear Andrew, Thank you for taking the time to provide your feedback, and we appreciate your 8/10 rating. We're glad to hear that your overall experience was positive.If there are specific areas where we can improve to earn a perfect score from you in the future, please feel free to share your insights. Your feedback is valuable as we strive to enhance our services and facilities.We hope to have the pleasure of welcoming you back for an even more enjoyable stay in the future.

10/10 - 훌륭해요

CHRISTINA

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Loved the hotel this is like my 3rd visit here. What made it a bonus on top was the breakfast. The breakfast was top notch.
2023년 10월에 1박 숙박함
답변 제공: Asta Povilaityte - Assistant General Manager 님, 2023년 11월 12일
Dear Christina, Thank you so much for your loyalty and for choosing to stay with us for the third time! We're thrilled to hear that you loved the hotel, and it's always a pleasure to welcome back valued guests like yourself.We're especially delighted that you enjoyed our breakfast—it's wonderful to know it was top-notch and added to your overall experience. Your feedback is greatly appreciated, and we look forward to providing you with many more enjoyable stays in the future.

10/10 - 훌륭해요

Florin

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I strongly recommend this hotel.
5* from A to Z. Thank you very much.
2023년 10월에 1박 숙박함
답변 제공: Asta Povilaityte - Assistant General Manager 님, 2023년 11월 12일
Dear Florin, Thank you so much for your glowing recommendation! We are honored and delighted to receive your positive feedback. It means a lot to us that you had such a positive experience at our hotel.We look forward to the pleasure of welcoming you back for another exceptional stay in the future.

10/10 - 훌륭해요

Jesse

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
It was a very last minute booking but it was done very smoothly and although we arrived there very late at night the staff still had a smile on their face, they were very polite and welcoming. The area looked a bit isolated, it was a little bit noisy due to the bar and due to the fact that we were in the ground floor but we had one of the best sleeps ever! Thank you
2023년 10월에 1박 숙박함
답변 제공: Asta Povilaityte - Assistant General Manager 님, 2023년 11월 12일
Dear Jesse, Thank you for taking the time to share your positive experience with us! We're delighted to hear that your last-minute booking was handled smoothly and that our staff made you feel welcomed despite the late-night arrival.We're glad to know that you enjoyed a comfortable night's sleep, even with the noise from the bar and being on the ground floor. Your kind words about our team's hospitality are truly appreciated.Thank you for choosing Ibis London Thurrock M25 and we look forward to welcoming you back in the near future. Sincerely,

8/10 - 좋아요

Patrick

연인과의 여행
Some undesirable looking people sts
2023년 9월에 1박 숙박함
답변 제공: Asta Povilaityte - Assistant General Manager 님, 2023년 11월 14일
Dear Patrick, Thank you for sharing your feedback about your recent experience. We take all comments seriously as we continuously strive to create a comfortable and welcoming environment for all our guests.If there are specific details or incidents you would like to share privately to help us address this issue, please feel free to reach out to us directly. We value your input and appreciate the opportunity to improve.Sincerely,

10/10 - 훌륭해요

Andrew

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location but if you wanna go to London with public transportion it starts to add up a lot, but thats not really a problem with the hotel, just something to keep in mind. Otherwise it was a perfect stay.
2023년 10월에 4박 숙박함
답변 제공: Asta Povilaityte - Assistant General Manager 님, 2023년 11월 12일
Dear Andrew, Thank you for taking the time to share your feedback. We're pleased to hear that you found our location good, although we understand the added expenses with public transportation to London may be a consideration.We appreciate your understanding that this is beyond the hotel's control, and we're glad to know that otherwise, you had a perfect stay. Thank you for choosing Ibis London Thurrock M25. We hope to have the pleasure of welcoming you back for another stay in the future.Sincerely,

6/10 - 괜찮아요

Peter

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Liked the staff, dislikrd the breakfast.
2023년 10월에 7박 숙박함
답변 제공: Asta Povilaityte - Assistant General Manager 님, 2023년 10월 18일
Dear Peter, Thank you for taking the time to share your feedback with us. We're delighted to hear that you had a positive experience with our staff during your stay. Our team is dedicated to providing excellent service and making our guests feel welcome.We're sorry to hear that you didn't enjoy our breakfast. Your input is valuable to us, and we hope to have the opportunity to welcome you back in the future and provide you with a more satisfying breakfast experience. If there are any specific suggestions you have for how we can enhance our breakfast offerings, please feel free to share them with us. We're always looking for ways to make our guests' stays more enjoyable. Thank you again for choosing our hotel, and we look forward to serving you better in the future.

4/10 - 별로예요

Scott

아이를 동반한 가족 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
First room 214 have sawage smell in and was uninhabitable, the staff at reception where very good and i changed room no problem. However the poor condition of the rooms and hall ways means i will never be back . The location is also poor but if you had a nice room and facilities tou could forget about the outside , unfortunately it had neither.
2023년 10월에 1박 숙박함
답변 제공: Asta Povilaityte - Assistant General Manager 님, 2023년 10월 17일
Dear Scott, I'm sorry to hear about the issues you experienced during your stay. It's great that the staff at the reception were responsive to your concerns and quickly arranged a room change.However, it's disappointing to learn that the condition of the rooms and hallways left much to be desired, and the location was also a drawback. Your feedback is important, as it can help the hotel address areas that need improvement. We appreciate your honesty and hope that your future accommodations are more in line with your expectations.

10/10 - 훌륭해요

Elaine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice
2023년 9월에 3박 숙박함
답변 제공: Asta Povilaityte - Assistant General Manager 님, 2023년 10월 17일
Dear Elaine, Thank you for taking the time to leave as a feedback following your recent stay with us. It's wonderful to learn that the hotel met your requirements. Your feedback is much appreciated, and I'm sure it will be encouraging for the staff. We look forward to welcoming you back on your next visit.

8/10 - 좋아요

Lorraine

가족 여행
Very good for the price paid,thankyou
2023년 9월에 2박 숙박함
답변 제공: Asta Povilaityte - Assistant General Manager 님, 2023년 11월 12일
Dear Lorraine, Thank you for taking the time to share your positive feedback. We're pleased to hear that you found our hotel very good for the price paid. Your satisfaction is important to us, and we appreciate your acknowledgment.Thank you for choosing Ibis London Thurrock M25, and we look forward to welcoming you back in the future.Sincerely,

10/10 - 훌륭해요

Stuart

2023년 10월에 1박 숙박함
답변 제공: Asta Povilaityte - Assistant General Manager 님, 2023년 10월 17일
Dear Stuart, Thank you for sharing your experience at the hotel! Your feedback will be valuable for others seeking an enjoyable and convenient place to stay. Safe travels, and we look forward to welcoming you back!

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent Hotel
Arrived 6 hours before check in due to going to the BTCC at brands hatch, staff were amazing and allowed me to leave my bags in a luggage room so I didn't have to lug it around at the event all day, check in was nice and easy once back and the room was very clean
2023년 10월에 2박 숙박함
답변 제공: Asta Povilaityte - Assistant General Manager 님, 2023년 10월 12일
Dear Michael, We sincerely appreciate your fantastic review and for choosing to stay with us, especially when you were attending the BTCC event at Brands Hatch. It's great to hear that you had a wonderful experience at our hotel.We understand that early check-ins can be a bit challenging, but we're delighted to know that our staff were able to accommodate your needs by providing you with a luggage room to store your bags. Making your stay as convenient and comfortable as possible is a top priority for us.Moreover, we're thrilled that your check-in process was smooth and that you found your room to be clean and comfortable. We take pride in maintaining high cleanliness standards to ensure our guests' well-being.Your feedback means a lot to us, and we hope you enjoyed your time at the BTCC event as well. We look forward to welcoming you back for your future visits.Sincerely,

6/10 - 괜찮아요

David

Shame ... i stay here alot
you cannot say it's a double bed when it is made of two singles ... uncomfortable
2023년 10월에 1박 숙박함
답변 제공: Asta Povilaityte - Assistant General Manager 님, 2023년 10월 12일
Dear David, Thank you for taking the time to provide us with your feedback regarding your recent stay at our hotel. We deeply regret to hear about your disappointment with the bed configuration in your room.We understand that a comfortable night's sleep is crucial during your stay, and we sincerely apologize for any inconvenience caused by the double bed setup. We assure you that our intention is always to provide the best possible experience for our guests.We appreciate your feedback, and we hope you'll consider giving us another chance to provide you with a more pleasant and comfortable stay in the future. If you do decide to stay with us again, please feel free to contact our staff in advance to discuss any specific preferences or concerns you may have, and we will do our best to accommodate your needs.Once again, we apologize for any inconvenience you experienced.Sincerely,

8/10 - 좋아요

Stelian

2023년 10월에 1박 숙박함
답변 제공: Asta Povilaityte - Assistant General Manager 님, 2023년 10월 12일
Dear Stelian, Thank you for taking the time to share your feedback about your recent stay at our hotel, and for rating us 8 out of 10. We greatly appreciate your valuable input, as it helps us improve and enhance our guests' experiences.We hope to have the pleasure of hosting you again soon.

4/10 - 별로예요

Billy

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Asta Povilaityte - Assistant General Manager 님, 2023년 10월 12일
Dear Billy, We sincerely appreciate you taking the time to share your ratings with us. We're truly sorry that your experience did not meet your expectations.If you'd be willing to share more details about your experience or any specific issues you encountered, we would greatly appreciate it.y. We hope you might consider giving us another chance in the future, and we'll make every effort to provide you with a more satisfying experience.Thank you for your valuable input, and we look forward to the opportunity to serve you better in the future.

10/10 - 훌륭해요

Kirt

2023년 9월에 4박 숙박함
답변 제공: Asta Povilaityte - Assistant General Manager 님, 2023년 11월 12일
Dear Kirt, Thank you so much for the outstanding 5/5 rating! We're thrilled to hear that you had a fantastic experience during your stay with us.We look forward to the opportunity to welcome you back for another wonderful stay in the future.Sincerely,

10/10 - 훌륭해요

Jordi

.
2023년 9월에 1박 숙박함
답변 제공: Asta Povilaityte - Assistant General Manager 님, 2023년 10월 12일
Dear Jordi, Thank you so much for taking the time to share your feedback and for awarding us a perfect 5 out of 5 rating. We are delighted to learn that you had such an outstanding experience during your stay at our hotel.We look forward to having the pleasure of welcoming you back in the future.

2/10 - 너무 별로예요

Mark

2023년 9월에 1박 숙박함
답변 제공: Asta Povilaityte - Assistant General Manager 님, 2023년 10월 18일
Dear Mark, We're sorry to learn that you had a disappointing experience during your stay. Your feedback is important to us, and we'd like to know more about your specific concerns so we can address them. Please feel free to share more details about what led to your 1 out of 5 rating so that we can work on improving our services. Your satisfaction is our top priority, and we're committed to making your next visit a more pleasant one.

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Does the trick
I’ve been there many times. It’s a good price, reliable service and for me a great location
2023년 9월에 5박 숙박함
답변 제공: Asta Povilaityte - Assistant General Manager 님, 2023년 10월 12일
Dear David, We greatly appreciate your loyalty and your continued visits to our hotel. Your positive feedback is truly encouraging, and we're delighted to hear that you find our pricing, service, and location to be of value.Providing a reliable and enjoyable experience for our guests is a top priority for us, and your kind words reaffirm that we are on the right track. We look forward to many more opportunities to provide you with the same level of excellence in the future.Thank you for your ongoing support, and we can't wait to welcome you back on your next visit.Sincerely.

8/10 - 좋아요

Adetunji A.

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Asta Povilaityte - Assistant General Manager 님, 2023년 10월 12일
Dear Adetunji, We sincerely appreciate you taking the time to leave a review of your recent stay with us and for rating us 8 out of 10. Your feedback is invaluable to us as it helps us to continually improve and better serve our guests.Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back in the future.Sincerely,

10/10 - 훌륭해요

Kirt

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were very helpful and nothing was a problem to help
2023년 9월에 4박 숙박함
답변 제공: Asta Povilaityte - Assistant General Manager 님, 2023년 10월 12일
Dear Kirt, Thank you for sharing your positive experience with us. We are thrilled to hear that our staff went above and beyond to assist you during your stay. Providing exceptional service and making our guests feel welcome is of utmost importance to us, and your feedback reinforces our commitment to this.We truly appreciate your kind words and will be sure to pass on your compliments to our dedicated team. It's always motivating to know that their efforts are recognized and appreciated by our guests.We look forward to the opportunity to welcome you back in the future.

10/10 - 훌륭해요

Bernard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very comfortable
No issues to complain about.
2023년 9월에 1박 숙박함
답변 제공: Asta Povilaityte - Assistant General Manager 님, 2023년 10월 12일
Dear Bernard, Thank you so much for taking the time to share your feedback, and for awarding us a perfect 10 out of 10 rating. We're absolutely delighted to hear that you had such an exceptional experience during your stay at our hotel.Thank you for choosing our hotel, and we look forward to hosting you again.Sincerely,

8/10 - 좋아요

Solomon

2023년 9월에 1박 숙박함
답변 제공: Asta Povilaityte - Assistant General Manager 님, 2023년 10월 12일
Dear Solomon, We greatly appreciate you taking the time to leave your feedback and for rating your recent stay with us 8 out of 10. Your opinion is essential to us, as it helps us understand your experience and make any necessary improvements.Thank you for choosing our hotel, and we look forward to the opportunity to serve you even better on your next visit.Sincerely,