Find hotels in Falcons Glen, Naples

"We were on the 3rd floor and we complained twice regarding how freezing the hallway was. Another person on the floor mentioned they must have missed the memo on heat. Water in the sink did not get past lukewarm. "

"very good"

"Good everything "

"Friendly staff"

"Staff was very nice!"

"The pool was closed (during spring break) for renovation. The hotel receives only a couple of guest passes for the neighboring pool but they're very hard to come by. However, the bigger problem was around the beach chairs/umbrellas. A separate company operates these, and there are only a few rows of chairs & umbrellas set up for rent. People apparently can reserve them in advance for extended days, but most of the time they were never used, and the company wouldn't allow anyone else to use them when they didn't show up. The cost was also not included in the hotel night fee, which is disappointing considering the pool was also out of use during this time. That would have been a reasonable accommodation to make to guests during this renovation period. There are chairs & an umbrella in each hotel room but carrying these down is not easy. This location is just confusing. The property itself has a lot of great potential, but they operate halfway between a private condo and a hotel -the front desk uses a small table instead of the large reception area, the staff is very nice but they're often moving around the property so it's hard to find someone at times. There is no convenience store or coffee shop in the lobby (and only the beach-side bar/restaurant which is open from around 11-4, and the main restaurant which is only open for dinner). "

"Room was clean. Staff were nice. Breakfast could’ve been better with more variety! Overall enjoyed our stay!"

"It was very clean in the room and everywhere else. And the staff could not be nicer and so accommodating and friendly. The r was a wonderful experience. "

"I loved staying here. It is fun, fresh, clean and feels luxurious. I love the atmosphere. I will be back. "