Thank you for your kind review, Kim! UI do read these and appreciate it very much. Let me know if there is anything else we can do to make your next stay great!

Good morning Derek,I responded to your email sent to us regarding your flight. I am sorry your flight was canceled. I do know as I travel a lot and can be frustrating. No one at the hotel can change, alter, modify or cancel any reservations booked through Expedia. This has to be dealt with through Expedia. The bad review will not reflect us as a hotel as you have the contract with Expedia. I wish I could help more. I apologize again for your canceled flight. Please don't hesitate to reach out to me if you have any questions.

Thank you for your feedback and comments. We appreciate every word and this will be shared with our staff. If there is anything we can do to make your next stay better, please let us know.

Laurel,Thank you for your kind review. I do read these and I appreciate it. If there is anything we can improve on your next visit, please don't hesitate to reach out to me. Thank you very much!

Wayne,Once again, I do apologize for my front desk staff that you spoke with. I would like to hear more regarding who you spoke with so I can get this addressed with them. We are a professional hotel and would like to stay that way. Please contact me at your convenience to discuss this further. I would like for everyone to have a positive and comfortable stay with us.

Thank you for your feedback it means a lot to us. We hope that you will come and stay with us again.

David,Thank you very much for your kind review. I do like to hear that your stay was great. I do read these reviews and always try my best to improve. Let me know if there is anything else we can do to make your next stay better!

Thank you for your kind review. It is always nice to hear that we are in fact, a clean hotel and I look forward to your next visit!

Kimberly,Thank you for taking the time to fill out this survey, good or bad, I always welcome feedback. We are a pet friendly hotel and I apologize for you having any in your room. We are inspected 4 x a year and get good scores, so I am not happy to hear you had this experience. I'd like to discuss this further with you if you have the time. Please feel free to call me anytime.

I apologize for the coffee being empty, some days we do have more people drinking coffee. I will be addressing my front desk staff, because they need to be checking the coffee numerous times during the morning to make sure there is plenty. If there is anything else I can do for you, please reach out to me.

Melissa,Thank you for your review. I do appreciate them good or bad, it helps me to better our hotel. We had 39 people checkout and I do apologize that your room wasn't ready for you. I stayed late this night to help get everyone in their room. If there is anything I can do to improve on your stay, please feel free to reach out to me directly so I can help.

James, Thank you for your kind review. I will be sharing this with my staff and look forward to your next visit!!Janine Heinrichs- General Manager

Mark, Thank you very much for your kind review. I do read these and appreciate your feedback. I look forward to your next visit with us here at My Place Fargo. If there is anything further you need, please feel free to reach out to me.

Kendra, You are so king for that great review, thank YOU! I appreciate it and look forward to your next stay with us at My Place in Fargo! Take care for now!Janine Heinrichs- General Manager701-532-2555

Thank you for your comments, Denise, I am very sorry to hear that you were not satisfied with your stay. Please email us your phone number or a preferred form of communication and we would love to reach out and discuss this matter further. Again, your honesty is appreciated, and we look forward to improving our service for you next time.

Hi Victoria,I am looking into your double charge today. It will be taken care of today and I will give you a call when it is resolved. I do apologize for your experience and room. We strive for our rooms being very clean, and even have hospital patients staying here. Please call me next time you are in town, and I will make sure you are taken care of.

You are right, it was a mess Michele. We had everything organized in the morning and we couldn't keep up with laundry, etc... I do sincerely apologize for your experience. We have made changes so this doesn't happen in the future. Thank you for your feedback and if there is anything we can do for you, please don't hesitate to call me.

Thank you for your kind review. We look forward to your next visit here at My Place.

Thank you for your review, Brent! I am pleased to hear that you overall had a great stay. However, I apologize for the inconveniences that you experienced during your stay. We hope to welcome you back soon to show our improvements.Heather Hamre-Assistant General Manager

Robert, thank you for the review, I am happy to hear that your stay at our establishment met your expectations, we strive to do our best to make sure our guests stay are satisfactory and our hotel clean and friendly. We appreciate your business and hope to see you again soon in very near future!Heather Hamre-Assistant General Manager

I am sorry to hear that your stay did not meet your expectations. Please feel free to reach out to our property either by email or phone number so we could discuss this matter further. Hope to hear from you soonHeather Hamre-Assistant General Manager

Thank you for your kind review. We will look forward to your next stay with us here at My Place!

Thank you for your feedback! I am very sorry to hear that your stay at our hotel was not satisfactory. Please reach out to us with your contact information, we would love the opportunity to welcome you back to our hotel soon!Heather Hamre- Assistant General Manager

Thank you so much for the kind review. We do strive for excellence in every aspect to make your stay great!!! We look forward to your next visit!

Thank you, David, for your positive review! We hope you choose to stay at My Place again in the future.

I appreciate your positive feedback regarding our My Place hotel. Taking great pride in cleanliness and catering to the individual needs of our guests, we are pleased to know of your experience. Thank you again for choosing My Place, we are looking forward to your next stay!

Thank you for the great rating, we are pleased to know that your stay was above satisfactory- just as we intended. We appreciate your recommendation! Take care and see you soon.

Thank you for your comments Stacey! I am very sorry to hear that your stay did not meet your expectations. Please email us your information or preferred means of communication and we would love to reach out and discuss this matter further. Again, your honesty is very much appreciated and we look forward to hearing from you soon!Heather Hamre-Assistant General Manager

Hello Mark,All hotels were priced as high if not higher due to a concert in town. We do try and keep pricing down as much as we can but also being comparable to others in the area. You could've used that same card to purchase things in My Store. I'm not sure what happened there, but will look into it and ask my staff. I do know we have a very clean hotel. I really do appreciate you taking the time to give us this review. If you'd like to discuss further, please feel free to give me a call or leave me your information and I will call you back. Thank you again,Janine Heinrichs- General Manager

Thank you Zack for giving us this review. I hope your stay was great and look forward to your next stay.

Thank you for your review, Kylie! I am pleased to hear that you overall had a great stay. However, I apologize for the inconveniences that you experienced during your stay. We hope to welcome you back soon to show our improvements.Heather Hamre-Assistant General Manager

Dear John, Thank you for the great rating, we are pleased to know that your stay was above satisfactory. we take great pride in making it a pleasant stay and experience for all our guests. we look forward to seeing you again soon!Heather Hamre- Assistant General Manager

Thank you for your comments, Brock! I am very sorry to hear that you were not satisfied with our staff. I guarantee we DID NOT sell your room out from under you. I have been the manager here for a year now and I would never do such a thing. Please email us your phone number or a preferred form of communication and we would love to reach out and discuss this matter further. Again, I truly appreciate your honesty and look forward to improving our service for you next time.

Dear Lonnie, Thank you for the great rating, we are please to know that your stay was above satisfactory-just as we intended. We appreciate your recommendation! Take care and see you soon.

Dear Becky, I appreciate your positive feedback regarding our My place hotel. Taking great pride in cleanliness and catering to the individual needs of our guests, we are pleased to know of your experience. Thank you again for choosing My Place, we are looking forward to your next stay!

Kevin, Thank you for choosing to stay at My Place Hotels and for such a generous review. We strive to keep our hotel clean and ensure that our guests always have a positive experience. We hope to see you again soon.

Gary,Thank you for rating our hotel. It is very important that I know what needs improvement. Thank you and we look forward to your next visit.Janine Heinrichs- General Manager

What a wonderful review! We truly appreciate your business and your trust in us. I am very happy to know that our staff and service exceeded your needs and expectations. We look forward to welcoming you back to our hotel soon.

Thank you for your comments, Richard! I am very sorry to hear that you were not satisfied with our hotel. We recently got an 87% on our quality inspection. I do apologize for the parking lot, in the winter, we strive to keep the sidewalks maintained and have a company come in and plow our parking lots. Please email us your phone number or a preferred form of communication and we would love to reach out and discuss this matter further. Again, your honesty is appreciated, and we look forward to improving our service for you next time.

Thank you for your feedback!

Dear (guest), thank you for your review! I am pleased to hear that you had an overall positive experience. I am sorry to hear that our recliners did not meet your expectations. This type of feedback means a lot to us as we strive for excellent stays each time. We have all of them set for replacement soon. We also have a breakfast in bed option that is 7.49 plus tax that we bring to your room. We look forward to seeing you soon to show our improvement. Take care!

Thank you for your feedback! I am very sorry to hear that your stay at our hotel was not satisfactory. Please reach out to us with your contact information, we would love to discuss this matter further. We would love the opportunity to welcome you back to our hotel soon!

Thank you for the great rating, we are pleased to know that your stay was above satisfactory- just as weintended. We appreciate your recommendation! Take care and see you soon.

Thank you for your review, Larry! I am pleased to hear that you overall had a great stay. However, I apologize for the inconveniences that you experienced during your stay. We hope to welcome you back soon to show our improvements.