외관

레드 루프 인 핀들리 여행 후기

2 out of 5
레드 루프 인 핀들리
1600 Fox St, Findlay, OH

이용 후기

6.8
평점 10 - 훌륭해요. 211개 이용 후기 중 54개" "
평점 8 - 좋아요. 211개 이용 후기 중 55개" "
평점 6 - 괜찮아요. 211개 이용 후기 중 35개" "
평점 4 - 별로예요. 211개 이용 후기 중 38개" "
평점 2 - 너무 별로예요. 211개 이용 후기 중 29개" "

6.8/10

청결 상태

7.6/10

직원 및 서비스

6.2/10

편의 시설/서비스

6.4/10

숙박 시설 상태 및 시설

6.4/10

친환경

이용 후기

4/10 - 별로예요

David

별로예요: 청결 상태
Was not told ahead of time of additional charge for early check in. Someone’s leftover food was left in the fridge in our room.
2024년 4월에 1박 숙박함
답변 제공: Kamaria RediResponse Specialist 님, 2024년 4월 23일
Dear David,Thank you for taking the time to tell us about your experience at the RED ROOF INN FINDLAY. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the lack of cleanliness of the fridge. However, I sincerely apologize for the situation you mentioned regarding early check-in. Feedback from our guest is always welcome as we strive to continuously improve the quality of our guest services. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Kamaria Red Roof Management RediResponse Specialist

6/10 - 괜찮아요

Jasmijn

2024년 1월에 1박 숙박함
답변 제공: Sharma RediResponse Specialist 님, 2024년 1월 28일
Hello Jasmijn, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN FINDLAY and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

10/10 - 훌륭해요

Tavarre

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Kamaria RediResponse Specialist 님, 2023년 12월 14일
Hello Tavarre, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN FINDLAY and I appreciate your 5/5 score following your stay at Red Roof. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Kamaria Red Roof Management RediResponse Specialist

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Basic room but the price was right.
Kind of a bare bones hotel but the room was clean and comfortable. Only coffee in the lobby, vague smell of cigarettes in the hall and some noise from nearby rooms but I slept ok. Staff was pleasant but could tell this place doesn't cater to a very classy clientele because of all the notices posted in the lobby.
2023년 12월에 1박 숙박함
답변 제공: Oshane RediResponse Specialist 님, 2023년 12월 6일
Dear Valued Guest,Thank you for taking the time to complete our guest survey. I appreciate your comments following your recent stay at the RED ROOF INN FINDLAY regarding the cleanliness and pleasant staff. I do apologize for the foul odor you described along with the other issues mentioned. Feedback from our guests is always welcome as Red Roof strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management

8/10 - 좋아요

David

좋아요: 청결 상태, 직원 및 서비스
2023년 11월에 1박 숙박함

8/10 - 좋아요

Jodi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 4박 숙박함
답변 제공: Sharma RediResponse Specialist 님, 2023년 10월 26일
Hello Jodi,Thank you for taking a moment to leave a review. The staff at the RED ROOF INN FINDLAY and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SharmaRed Roof ManagementRediResponse Specialist

8/10 - 좋아요

Jeff

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Kamaria Red Roof Management RediResponse Special 님, 2023년 10월 4일
Hello Jeff, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN FINDLAY and I appreciate your 4/5 score following your stay at Red Roof. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Kamaria Red Roof Management RediResponse Specialist

2/10 - 너무 별로예요

Jennifer

별로예요: 객실의 편안함
Never again
2023년 9월에 1박 숙박함
답변 제공: Kerry-Lee RediResponse Specialist 님, 2023년 10월 1일
Dear Jennifer, Thank you for your feedback following your experience with us at the RED ROOF INN FINDLAY In response to any hindrances faced, we sincerely apologize for the less than ideal experience. In the future, please consider adding detailed comments to your review to let us know what we’re doing well and where we can improve. At Red Roof, feedback from our guest is always welcome as we strive to improve. Thank you for sharing your concerns and all the best in your future travels. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

Larry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Would stay again
Comfortable stay at a very reasonable price.
2023년 9월에 1박 숙박함
답변 제공: Carla Red Roof Management 님, 2023년 9월 18일
Dear Larry,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Findlay. I am glad to read that you were pleased with the value to price ratio and that you had a comfortable stay, prompting your 10/10 score. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,CarlaRed Roof ManagementRediResponse Specialist

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
musty and urine odor
Musty and urine odor. Paid $50 deposit to stay a night.
2023년 7월에 1박 숙박함
답변 제공: Oniel Rediresponse Specialist 님, 2023년 9월 9일
Hi Valued Guest,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn Findlay. Please accept our most sincere apologies for any inconvenience caused by the room. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OnielRediresponse Specialist

8/10 - 좋아요

Elizabeth

2023년 9월에 1박 숙박함
답변 제공: Carla Red Roof Management 님, 2023년 9월 22일
Hello Elizabeth, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Findlay and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof Management RediResponse Specialist

8/10 - 좋아요

Cassidy

좋아요: 직원 및 서비스, 객실의 편안함
The common spaces, hallways and stairwells could be cleaner and smelled of cigarette smoke
2023년 8월에 1박 숙박함
답변 제공: Tianna RediResponse Specialist 님, 2023년 8월 28일
Hello Cassidy, I appreciate you sharing your feedback following your stay at the Red Roof Inn Findlay. I sincerely apologize that the odor and cleanliness of the room and the hindered your stay. We strive to provide guests with all the comforts of home, so I am disappointed to hear that we fell short with you. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,TiannaRed Roof ManagementRediResponse Specialist

2/10 - 너무 별로예요

Wanda

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Need to speak to Cooperate Office
Would someone call me at7579757987
2023년 8월에 3박 숙박함
답변 제공: Dannielle Rediresponse Specialist 님, 2023년 8월 31일
Hello Wanda, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN FINDLAY and I are saddened to see your 1/5 score following your stay. In the future, please consider adding more detailed comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,Dannielle Red Roof Management

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Sharma RediResponse Specialist 님, 2023년 8월 23일
Dear Valued Guest,Thank you for taking a moment to leave a review. The staff at the RED ROOF INN FINDLAY and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Sharma Red Roof Management RediResponse Specialist

6/10 - 괜찮아요

Manisha

2023년 8월에 2박 숙박함
답변 제공: Oniel Rediresponse Specialist 님, 2023년 9월 9일
Hi Manisha,We are sorry you had a less than satisfactory experience, prompting your 3/5 rating, following your stay at the Red Roof Inn Findlay. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRediresponse Specialist

4/10 - 별로예요

Chastity

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bathtub wouldn't fill so kids could take a bath and wouldn't empty while showering and there was hair in bath before we showed I found a dirty charger under sheet so sheets were never changed I asked many times to have things fixed I was given a cup of bleach to put to drain in bath!
2023년 7월에 3박 숙박함
답변 제공: Gabrielle RediResponse Specialist 님, 2023년 7월 28일
Dear Chastity,Thank you for your review following your stay at Red Roof Inn Findlay. It was regretful to have discovered that you weren’t thoroughly impressed with us during your recent stay. You indicated that the bathtub wouldn't fill or drain and you found a dirty charger under the sheets, which was saddening to read. I have shared your comments with management.Guest feedback, like yours, aids us in improving our guest experience, so thank you for sharing with us. It would be our pleasure to provide better accommodations at any of our brand locations in the future. With thanks, Gabrielle RediResponse Specialist

8/10 - 좋아요

Jonathon S

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: Sharma RediResponse Specialist 님, 2023년 7월 27일
Hello Jonathon,Thank you for taking a moment to leave a review. The staff at the RED ROOF INN FINDLAY and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Sharma Red Roof Management RediResponse Specialist

2/10 - 너무 별로예요

Mary

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Manager was rude to us. It was noisy and smoky do to a group that was parting. When we complained and canceled our next night stay, we were told we couldn't get a refund. We stayed at a Redroif in Kentucky that we loved, so thought this one would be similsr. We were very, very disappointed.
답변 제공: LaTunde Murrant. Rewards Specialist 님, 2023년 7월 17일
Dear Mary,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Findlay. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the manager that was possible rude and noisy and smoky caused due to a group that was parting. We ultimately aim for all our guests to have a positive, clean and comfortable stay, so disheartened to hear this was not the impression left with you. Please accept our apologies. We will take your comments into consideration to make changes to improve our customer experience. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,LaTundeRed Roof Management RediResponse Specialist

10/10 - 훌륭해요

Kemberly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Our room was on bottom floor and very clean, comfortable beds and staff was amazing. Very easy to access property. Within walking distance to various fast food. Highway is very close.
2023년 7월에 1박 숙박함
답변 제공: LaTunde Murrant. Rewards Specialist 님, 2023년 7월 17일
Dear Kemberly,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Findlay. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding our very clean room, comfortable beds and all the positive comments you highlighted. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit.We hope to continue to provide great experiences for you. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future.Sincerely,LaTundeRed Roof Management RediResponse Specialist

8/10 - 좋아요

TRACY

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
Manager was very sweet
2023년 7월에 1박 숙박함
답변 제공: Nishaye RediResponse Specialist 님, 2023년 7월 11일
Dear Tracey, Thank you for taking the time to tell us about your experience at the Red Roof Inn Findlay. I'm trilled to read that our manager was very sweet, prompting your 4/5 score. We always enjoy hearing about the positive experiences our guests have at our hotels. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,NishayeRediResponse Specialist

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Other than being in a back alley, it was fine. Some guests looked a little scetchy but no one bothered us and it was quiet
2023년 6월에 1박 숙박함
답변 제공: Xao RediResponse Specialist 님, 2023년 6월 15일
Hello Valued Guest,The staff at the Red Roof Inn Findlay would like to thank you for sharing with us. We were pleased to know that our property was fine and that it was quiet. However, you stated that you did not like where we were located and that you were not fond of some of the guests. As such, your feedback may be taken into consideration going forward.Thanks again for sharing your feedback. We would love to host you again, should your travels bring you back to our area.Respectfully,XaoRediResponse Specialist

10/10 - 훌륭해요

Sean

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good stay
Clean room, smelled clean and freash.
2023년 6월에 1박 숙박함
답변 제공: Xao RediResponse Specialist 님, 2023년 6월 15일
Thanks for sharing with us, Sean. Our staff at the Red Roof Inn Findlay was pleased to see your 10/10 score. You stated that our clean rooms that smelled fresh delighted us.Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.Respectfully,XaoRediResponse Specialist

10/10 - 훌륭해요

Carol

2023년 6월에 1박 숙박함
답변 제공: Xao RediResponse Specialist 님, 2023년 6월 8일
Thank you for sharing your 10/10 rating with us, Carol. Our staff at the Red Roof Inn Findlay was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests and we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future.Appreciatively,XaoRediResponse Specialist

8/10 - 좋아요

Kathy

2023년 6월에 2박 숙박함
답변 제공: Sharma RediResponse Specialist 님, 2023년 6월 27일
Hello Kathy,Thank you for taking a moment to leave a review. The staff at the RED ROOF INN FINDLAY and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Sharma Red Roof Management RediResponse Specialist

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태
The room was clean, basic & recently renovated. Fine for the cost & location, but not my favorite. I had to request housekeeping 2x, by placing the placard on the door, and it was skipped once. I also had to request extra towels & washcloths because they didn’t refresh/replenish. Every time I requested at the front desk I was asked to bring the others back, which I stated were on the floor since they were dirty.
2023년 5월에 4박 숙박함
답변 제공: Xao RediResponse Specialist 님, 2023년 5월 31일
Hello Valued Guest,Thanks for sharing your feedback with us. The team at our Red Roof Inn Findlay appreciated your 6/10 score. We were happy to read that you were fond of our clean and newly renovated rooms. However, you stated that you did not like having to request housekeeping and extra towels, which was saddening to read.The staff and I appreciate your comments, as it will only help us to improve. Thanks again for sharing and I hope that you will return to our hotel, or any of our other brand locations in the future. Regards,XaoRediResponse Specialist

6/10 - 괜찮아요

Julie

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 5월에 1박 숙박함
답변 제공: Kerry-Lee RediResponse Specialist 님, 2023년 5월 24일
Dear Julie, We at the RED ROOF INN FINDLAY appreciate your scoring of 6/10 in regards to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. Your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring .We hope to see you again soon. Sincerely, Kerry-Lee RediResponse Specialist

8/10 - 좋아요

Rachael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room was nice and clean, everything worked as it should. I slept well - I was only here for 2 nights during a horse show. Would stay here again. Staff was friendly and helpful.
답변 제공: Gabrielle RediResponse Specialist 님, 2023년 5월 23일
Thank you for taking a moment to leave a review, Rachael. Myself and the staff at the Red Roof Inn Findlay appreciate your 4/5 score following your stay. I am happy that you slept well in our nice and clean rooms. Great customer service is a valuable part of our goal that we strive to fulfil and we’re happy that we achieved that with your visit. Please know that we value you as our guest and appreciate your feedback.Thank you again for sharing your review and we can’t wait to see you under our roof soon, where we can provide you with another great experience.Sincerely,Gabrielle RediResponse Specialist

4/10 - 별로예요

Michael

가족 여행
좋아요: 직원 및 서비스
No elevator I was overcharged. No direct line unknown
2023년 5월에 1박 숙박함
답변 제공: Dannielle Rediresponse Specialist 님, 2023년 5월 17일
Dear Michael,Thank you for taking the time to tell us about your experience at the RED ROOF INN FINDLAY. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the charges seen on your card, not being able to contact the property and not having any elevator for your usage. In regards to the charges seen, please fee free to reach out to our guest relations department to see how best your concerns can be addressed. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Dannielle Red Roof Management

6/10 - 괜찮아요

Tiffany

단체 여행
좋아요: 직원 및 서비스
Nothing exciting
Nothing crazy wrong, just glad it as only one night. Neighborhood looks sketchy, no elevator; beds not comfortable: room smelled. Convenient area, tons of food options!
2023년 5월에 1박 숙박함
답변 제공: Xao RediResponse Specialist 님, 2023년 5월 15일
Thank you for sharing your feedback with us, Tiffany. The team at the Red Roof Inn Findlay was pleased to know that you were fond of our conveniently located area and our abundance of food options. However, you made mention of the lack of an elevator and beds not meeting your preferences, along with you rother concerns. As such, your sentiments may be kept into consideration going forward.Guest feedback, like yours, aids in our growth, so we would like to extend our thanks for your feedback. It would be our pleasure to provide you with improved stays going forward.Regards,XaoRediResponse Specialist

4/10 - 별로예요

Mark

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ended stay early
Checking in went well but once we were in the room, you can definitely see poor quality of work during their renovation. Above the mirror in the bathroom, we had exposed wiring, bathroom tiles were not correctly cut revealing a water trap near the bathtub. We were supposed to stay 4 days but after coming back to our room the next day after our activities, we found ants all over the place and decided to check out early.
2023년 5월에 3박 숙박함
답변 제공: Abigail RediResponse Specialist 님, 2023년 5월 10일
Hello Mark,Thank you for taking the time to tell us about your experience at the Red Roof Inn Findlay. I'm glad that check in went well. You indicated that you were unsatisfied with the upkeep of the room and the other concerns you mentioned. Please accept our apologies. I will be sharing your feedback with the property's management team in an effort to address your concerns.Thank you for sharing your feedback we wish you all the best in your future travels.Sincerely,AbigailRediResponse Specialist

10/10 - 훌륭해요

Tracy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great experience
Friendly staff and great service. Clean comfortable accommodations and reasonably priced
2023년 5월에 1박 숙박함
답변 제공: Xao RediResponse Specialist 님, 2023년 5월 6일
Hi Tracy,I would like to personally thank you for sharing your feedback following your experience at the Red Roof Inn Findlay with us. It was so rewarding to see that we earned your 10/10 score with our friendly staff and great service, along with our comfortable accommodations and reasonably priced rooms. We strive to provide guests with a great experience, so seeing our efforts coming to fruition were especially pleasing to us.Thank you again for your review. It would be our pleasure to host you under our roof again so that we can provide you with more great stays.Best regards,XaoRediResponse Specialist

2/10 - 너무 별로예요

Todd

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Got there to check in and they did not have a room
2023년 4월에 1박 숙박함
답변 제공: Xao RediResponse Specialist 님, 2023년 5월 3일
Our team would like to extend their thanks for your shared remarks, Todd. Please accept our apologies for failing to provide you with a great experience. You highlighted the reason that resulted in your 1/5 score, which was the unavailability of a room upon check in. As such, your feedback will be taken into consideration.Guest feedback is imperative to our growth, so we were grateful to see that you shared this area of opportunity with us. We would love to host you again so that we can improve the impression left with you.Sincerely,XaoRediResponse Specialist

6/10 - 괜찮아요

Jason

2023년 4월에 1박 숙박함
답변 제공: Olivia RediResponse Specialist 님, 2023년 4월 20일
Hello Jason, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN FINDLAY and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OliviaRediResponse Specialist

4/10 - 별로예요

Alexander

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
In fairness this is a 2 star hotel, however it is below in my opinion a 2 star rating. There is a terrible smell in hallways and in the room, possibly from smokers even though the property is listed as non-smoking. When we checked in a couple with no luggage quickly checked into another room. Several rooms appeared to be occupied by construction or contractors (they all arrived around 5pm) Someone outside my window, where my car was parked within view of my window was smoking some sort of pipe for about 2 hrs 1am -3 am. The room across from us was very noisey, had several people coming and going and smelt like they where smoking something. In fairness management appeared to toss the people out of the room sometime around 3am. I'm not sure if this is strictly the motel problem or something with Findlay itself. We stayed last minute at this place due to a snow storm. I would never return again even if offered free room and spending money. I think this hotel should be removed from expedia.
2023년 3월에 1박 숙박함
답변 제공: Oniel Rediresponse Specialist 님, 2023년 3월 24일
Hello Alexander,We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit at the RED ROOF INN FINDLAY. You indicated that you were unsatisfied with the smell in the hallways. Please know your feedback is appreciated and will be taken into consideration to makes changes to ensure your satisfaction.Thank you again for your review. Sincerely,OnielRediresponse Specialist

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2022년 11월에 1박 숙박함
답변 제공: Sharma RediResponse Specialist 님, 2023년 10월 14일
Hello David,Thank you for taking a moment to leave a review. The staff at the RED ROOF INN FINDLAY and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SharmaRed Roof Management RediResponse Specialist

8/10 - 좋아요

David

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good and basic
Clean basic room
2022년 11월에 1박 숙박함

6/10 - 괜찮아요

Thomas

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Unpleasantly surprised
Was an ok looking hotel on site but a little more worn when we got there. It was 12 degrees outside and room heater was off. We tried to turn on heater but wouldnt turn on.heater/a/c unit had no insulation around it and we could see the outside!!!!!at least a 1/4 inch gap along side of air unit letting in that freezing cold air! Got desk person and he didnt address the large gap letting cold air in!! Unplugged heater /a/c unit with switch on and replugged it in and it sparked then started to run and was very loud! It was 130 am we were tired and just went to sleep..was not as advertised...maybe a 2 star hotel that was pitched as a 4star.. update the shorted heater a/c units !! They are faulty!!!SHORTED! FIRE HAZARDS!
2022년 11월에 1박 숙박함

2/10 - 너무 별로예요

Erin

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Do not stay here! There was a roach in my bathroom, and when I picked up the mattress to look for bed bugs (I do this for every hotel) underneath was dirt, dust bunnies, and trash. The walls are thin and either someone tried to enter my room while I was sleeping during the day (I work nights and was here for a contract job) or someone was banging in the hall. I asked to check out after night 1, and the owner was horrible! He refused to cancel the last 4 days of my visit and called me a liar. Said I was making it all up. He made me feel very unsafe and I contacted Expedia and they didn’t help either (though they tried) and I ended up eating the 400 dollars and going to another hotel.

8/10 - 좋아요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had been upgraded. Rooms clean and bed comfortable. Good for a night's stay
2022년 10월에 1박 숙박함

8/10 - 좋아요

Deborah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 10월에 1박 숙박함

10/10 - 훌륭해요

Paige

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 10월에 2박 숙박함

8/10 - 좋아요

Michael

출장 여행
좋아요: 직원 및 서비스, 객실의 편안함
2022년 10월에 1박 숙박함

4/10 - 별로예요

Whitney

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Gross!
Hotel was very dirty and smokey and our sink didn’t drain. Pets are allowed and there was hair everywhere. I will never stay at a Red Roof again.
2022년 10월에 1박 숙박함

8/10 - 좋아요

Paige

좋아요: 직원 및 서비스, 객실의 편안함
2022년 10월에 5박 숙박함

4/10 - 별로예요

Christine

연인과의 여행, 반려동물 동반 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was easy to find. There were places for fast food. Unusual neighborhood. The bed was ok and the linens were clean. Very noisy and the door to the room was not well fitted. There was grass for our dog and the tv was good.
2022년 10월에 1박 숙박함

2/10 - 너무 별로예요

Jessica

별로예요: 직원 및 서비스
2022년 10월에 1박 숙박함

6/10 - 괜찮아요

Julie

2022년 10월에 1박 숙박함

8/10 - 좋아요

Adam

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 10월에 1박 숙박함

2/10 - 너무 별로예요

Matthew

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
People screaming at each other all night. 5am someone was using a sawzall and hammer. Lots of people hanging around the hallway talking all night.
2022년 9월에 1박 숙박함

10/10 - 훌륭해요

RICK

2022년 9월에 3박 숙박함