Thank you for your feedback! I am so sorry to see that the pool was closed during your stay. Unfortunately, this was out of our control and we tried to contact as many guests as possible to inform them of the situation. But, with your booking being through a third party your phone number was not listed. Again, I apologize and I hope you have a wonderful day.

Thank you so much for your kind words! We're thrilled to hear that you had a wonderful stay at our hotel. Your satisfaction is our top priority, and we can't wait to welcome you back for another exceptional experience.

We're delighted to have exceeded your expectations during your stay with us! It's fantastic to know that our services and amenities made your visit memorable. We look forward to serving you again and providing you with another exceptional stay.

Thank you for taking the time to leave us a review. We hope your time with us was enjoyable and we look forward welcoming you back in the future.

We're sorry for the disappointment you experienced during your visit. Your feedback is a valuable tool in our efforts to enhance our guest experience, and we're actively working on the area you've highlighted.