외관

로드웨이 인 플로렌스 - 신시내티 사우스 여행 후기

2 out of 5

이용 후기

5.8
평점 10 - 훌륭해요. 1001개 이용 후기 중 135개" "
평점 8 - 좋아요. 1001개 이용 후기 중 236개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 228개" "
평점 4 - 별로예요. 1001개 이용 후기 중 170개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 232개" "

5.8/10

청결 상태

6.8/10

직원 및 서비스

5.2/10

편의 시설/서비스

5.4/10

숙박 시설 상태 및 시설

4.8/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
Good price and nice breakfast
2019년 5월에 1박 숙박함

2/10 - 너무 별로예요

abel

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The place is quite dirty, I olia a lot to cigarette my room, it was a very ugly experience, I hurt my head, unfortunately I arrived very late 12pm and when I received the room I was already very tired and I did not say anything but honestly it was horrible.
2024년 5월에 1박 숙박함
답변 제공: dee 님, 2024년 5월 22일
Thankyoufortaking the time to write a review of your stay. The issues you described are truly regrettable. We sincerely apologize for any inconvenience caused to you. Rest assured we will do everything we can to make the necessary improvements

4/10 - 별로예요

Jullisa

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Place had terrible smells and facility needs to be updated. Air conditioner didn’t work. Ok for a quick visit.
2024년 5월에 1박 숙박함
답변 제공: dee 님, 2024년 5월 19일
Thankyouforyourreview. We were very disappointed to read of your experience during your stay with us. While an apology will regrettably not alter the outcome of your experience on this occasion, we do extend it with all sincerity. We continually try to do our very best for all of our guests. The odor issue that you have noted will be addressed in an attempt to correct and improve our hotel

8/10 - 좋아요

Edvanio

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I found the accommodation very quiet, the breakfast I found very weak, I suggest putting a fruit as an option.
2024년 5월에 1박 숙박함
답변 제공: dee 님, 2024년 5월 19일
Thankyoufortaking the time to write your review. I am sorry breakfast did not meet your expectations. It is only through your feedback that improvements are considered and made, to improve our guests' experience. We very much appreciate your business and thank you for staying with us.

4/10 - 별로예요

Kenneth

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Dirty
2024년 5월에 1박 숙박함
답변 제공: dee 님, 2024년 5월 15일
Thankyoufortheopportunity to respond to your concerns. We are very sorry to hear that your stay at the hotel was not up to par. We will share your review with our room attendant staff to ensure improvements are made. We very much appreciate your business and thank you for staying with us

10/10 - 훌륭해요

Michael

좋아요: 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: dee 님, 2024년 5월 15일
Wearehappytohearthatyouenjoyed your stay with us at Rodeway Inn Florence KY. We truly want all of our guests to find comfort at our hotel. Thank you for staying with us and thank you for taking the time to let us know how your stay was. We hope that when you are in the Northern KY area you will stay with us again.

2/10 - 너무 별로예요

Edson

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It wasn’t safe. Some stranger came to knock on my door thinking that I was hammering his wife. The place is full of junkies. However, if you want cheaper things that is the best place to be.
2024년 5월에 3박 숙박함
답변 제공: dee 님, 2024년 5월 15일
Thankyoufortaking the time to post about your recent stay with us. I want you to know that guest comfort and safety are our utmost concerns. We are committed to making every possible effort to provide a secure environment with our security services which is on property. If you have further questions please contact management directly at the hotel

2/10 - 너무 별로예요

Firas

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nasty, bed got blood spots, other bed got bugs, floor sticky and patched, toilette was awful.
2024년 5월에 1박 숙박함
답변 제공: dee 님, 2024년 5월 9일
I am so sorry for the experiences you have encountered at our property. Your commentsconcern me greatly. If you could reach out to me directly at the hotel, so we can discuss thisfurther. I look forward to speaking with you with you soon.

8/10 - 좋아요

Patricia

아이를 동반한 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like the location. I like was quiet. I don't like the shower bath was dirty, and on the back door were some guys in an inconvinient condition.
2024년 4월에 3박 숙박함
답변 제공: dee 님, 2024년 5월 4일
Thank you for taking the time to post about your recent stay with us. I want you to know thatguest comfort and safety are our utmost concerns. We are committed to making every possibleeffort to provide a secure environment with our security services which is on property. If youhave further questions please contact management directly at the hotel.

10/10 - 훌륭해요

Nichole

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The front desk representative was awesome
2024년 4월에 1박 숙박함
답변 제공: dee 님, 2024년 5월 4일
Thank you for the outstanding review of your recent stay at Rodeway InnFlorence KY. I will be sure to share you kind comments with the staff, as they lovereceiving feedback. We cannot wait to have you back as our guests, and continueto "wow" you.

2/10 - 너무 별로예요

Marcella

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place is nasty and disgusting it's very unhealthy and just plum gross
2024년 4월에 1박 숙박함
답변 제공: dee 님, 2024년 4월 28일
We would like to offer our sincerest apologies for the issues you encountered during your stay.Your feedback is extremely valuable to us, as we strive to improve with each and every stay.Thank you very much for bringing your concerns to our attention.

2/10 - 너무 별로예요

Scott

2024년 4월에 1박 숙박함
답변 제공: dee 님, 2024년 5월 15일
Thankyouforleaving a review. I am truly sorry you didn't have a pleasant experience when staying with us. We strive to make sure each guest has a memorable experience and we didn't do that for you. I will share your comments with our housekeeping staff so we can improve. I hope you'll give us another chance in the future.

6/10 - 괜찮아요

Michelle

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is outdated. The outlets couldnt hold the plug in all the way. The toliet clugged to easy.
2024년 4월에 1박 숙박함
답변 제공: dee 님, 2024년 4월 25일
Thank you for your review. We truly regret that the accommodations were not what you hadexpected. Your opinion and satisfaction is very important to us and we are very sorry we wereunable to meet your expectations. We continually try to do our very best for all of our guests.

6/10 - 괜찮아요

Victor

2024년 4월에 1박 숙박함
답변 제공: dee 님, 2024년 5월 15일
Thankyoufortaking the time to write a review of your stay. The issues you described are truly regrettable. We sincerely apologize for any inconvenience caused to you. Rest assured we will do everything we can to make the necessary improvements

8/10 - 좋아요

Juan Pablo

좋아요: 직원 및 서비스
2024년 4월에 1박 숙박함
답변 제공: dee 님, 2024년 4월 22일
I appreciate you taking the time to tell us about your experience. Yoursatisfaction and continued trust are our top priorities. I look forward to showingyou that we are continuously working hard to make sure each visit meets yourexpectations and our high standards

8/10 - 좋아요

Dayner

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was good, the personal its amable
2024년 4월에 4박 숙박함
답변 제공: dee 님, 2024년 4월 22일
We are happy to hear that you have enjoyed your recent stay at Rodeway InnFlorence KY. Thank you for staying and taking the time to post a review. We hopeto see you again on your next visit to the Northern KY area.

10/10 - 훌륭해요

DEEPAK

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location and friendly staff
2024년 4월에 4박 숙박함
답변 제공: dee 님, 2024년 4월 19일
Thank you for taking the time to post a review of your stay with Rodeway InnFlorence KY. We are happy to see you enjoyed your stay with us and we hope tosee you again on your next trip to Northern KY.

4/10 - 별로예요

Joe

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: dee 님, 2024년 4월 19일
Thank you for leaving a review. I am truly sorry you didn't have a pleasant experience whenstaying with us. We strive to make sure each guest has a memorable experience and we didn'tdo that for you. I will share your comments with our housekeeping staff so we can improve. Ihope you'll give us another chance in the future.

4/10 - 별로예요

Suzanne

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Inexpensive stay but in really poor condition- multiple holes in blanket and a stain, really uneven floor, and the pool area looked like it was used for mattress storage.
2024년 4월에 1박 숙박함
답변 제공: dee 님, 2024년 4월 15일
We would like to offer our sincerest apologies for the issues you encountered during your stay.Your feedback is extremely valuable to us, as we strive to improve with each and every stay.Thank you very much for bringing your concerns to our attention.

10/10 - 훌륭해요

deepak

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Vary good location,clean and safe environment at convenient price
2024년 4월에 3박 숙박함
답변 제공: dee 님, 2024년 4월 15일
Thank you for brightening our day with your kind comments. We are happy thatyou enjoyed your stay with us. We will see you soon at Rodeway Inn Florence KY

8/10 - 좋아요

Mohammad Reza

2024년 3월에 2박 숙박함
답변 제공: dee 님, 2024년 4월 15일
Thank you for brightening our day with your kind comments. We are happy thatyou enjoyed your stay with us. We will see you soon at Rodeway Inn Florence KY

10/10 - 훌륭해요

Matthew

2024년 3월에 2박 숙박함
답변 제공: dee 님, 2024년 4월 15일
Thank you for your outstanding review of the hotel. I'm happy to hear that youenjoyed your accommodations, and we hope to see you again very soon atRodeway Inn Florence KY.

10/10 - 훌륭해요

Ritu

Nice Stay and clean hotel
2024년 3월에 1박 숙박함
답변 제공: dee 님, 2024년 3월 23일
Thank you for your recent stay with Rodeway Inn Florence KY and for taking thetime to review the hotel. We appreciate the outstanding review, and the kindcomments you have mentioned. We are happy that you enjoyed your stay withus. We will see you on your next visit to Northern KY.

2/10 - 너무 별로예요

Kande

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We did not enjoy our stay. Our room was very dirty the bathroom was extremely dirty the tub was disgusting we couldn’t even use it. I even went to housekeeping to tell her to clean and it’s like she didn’t know what I was saying. The blanket had cigarette burn holes in them. Some of the outlets didn’t work. There was only a few channels that actually worked on the tv. There was a man walking up and down our hall and laying on the steps just very weird. My kids and I were not comfortable at all we had no choice but to stay since I already paid for it. Never again
2024년 3월에 3박 숙박함
답변 제공: dee 님, 2024년 3월 19일
Thank you for leaving a review. I am truly sorry you didn't have a pleasant experience whenstaying with us. We strive to make sure each guest has a memorable experience and we didn'tdo that for you. I will share your comments with our housekeeping staff so we can improve. Ihope you'll give us another chance in the future.

6/10 - 괜찮아요

Anquinette

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Pulled covers back and there were roaches in our bed. My boyfriend had one crawling on him!
2023년 12월에 2박 숙박함
답변 제공: dee 님, 2024년 2월 24일
My deepest apologies, I regret that your stay did not live up to our usual expectations. Restassured the issues you experienced have been addressed with my team to better prevent fromhappening to future guests.

4/10 - 별로예요

Gena

2024년 2월에 1박 숙박함
답변 제공: dee 님, 2024년 2월 12일
Thank you for the opportunity to respond to your concerns. We are very sorry to hear that yourstay at the hotel was not up to par. We will share your review with our room attendant staff toensure improvements are made. We very much appreciate your business and thank you forstaying with us.

8/10 - 좋아요

Christopher

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Good!
Good enough room for a night. Comfortable and clean. Would stay again.
2024년 1월에 1박 숙박함
답변 제공: Ritu Kapoor 님, 2024년 2월 1일
I am glad to hear that you find a great value in our hotel. We strive to give great service and clean comfortable rooms at a great value. Thank you for sharing your experience. The staff loves to hear when they receive positive feedback. We hope to see you soon at Rodeway Inn Florence KY.

8/10 - 좋아요

Emily

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Ritu Kapoor 님, 2024년 2월 1일
We are happy to hear that you have enjoyed your recent stay at Rodeway Inn Florence KY. Thank you for staying and taking the time to post a review. We hope to see you again on your next visit to the Northern KY area.

4/10 - 별로예요

Nakita

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Ritu Kapoor 님, 2024년 2월 1일
We would like to offer our sincerest apologies for the issues you encountered during your stay. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Thank you very much for bringing your concerns to our attention.

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
별로예요: 객실의 편안함
Might be our last stay.
Basic stay heat barely worked so my family was freezing! People being loud all nogh5 long seemingly on their phones just stabdibg out our door even past 12am!
2024년 1월에 1박 숙박함
답변 제공: Ritu Kapoor 님, 2024년 2월 2일
Thank you for taking the time to let us know how we are doing. I have shared your feedbackwith my staff and we are working to correct your concerns. Please come back and visit us whenyou are in the area and give us another chance to "WOW' you.

6/10 - 괜찮아요

Dena

별로예요: 숙박 시설 상태 및 시설
For the price point you definitely get what you pay for. It’s not the worst place I’ve ever stayed in or messiest but there were a few things I wish were different. The room was extremely drafty perhaps due to it being a storm upon a rival but the window also leaked so badly I had to place a towel in the window to make sure it didn’t go everywhere. The sink drained very slowly as did the shower but again. The price is what you get. The front desk staff were super friendly and helpful and nice however the housekeeping staff was extremely rude and demanded to see every single towel in the room before replacing the one that was stopping the leak in the window.
2024년 1월에 2박 숙박함
답변 제공: Ritu Kapoor 님, 2024년 2월 2일
Thank you for taking the time to write a review of your stay. The issues you described are trulyregrettable. We sincerely apologize for any inconvenience caused to you. Rest assured we willdo everything we can to make the necessary improvements

10/10 - 훌륭해요

Joshua

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Rodeway inn Florence
The staff was very helpful and polite. Anything you asked for within reason they would accommodate. Also it was very reasonably priced
2023년 12월에 1박 숙박함
답변 제공: Ritu Kapoor 님, 2024년 2월 2일
I am glad to hear that you find a great value in our hotel. We strive to give greatservice and clean comfortable rooms at a great value. Thank you for sharing yourexperience. The staff loves to hear when they receive positive feedback. Wehope to see you soon at Rodeway Inn Florence KY.

4/10 - 별로예요

Nicholas

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bottom of the barrel
2023년 12월에 4박 숙박함
답변 제공: Ritu Kapoor 님, 2024년 2월 2일
Thank you for taking the time to let us know how we are doing. I have shared your feedbackwith my staff and we are working to correct your concerns. Please come back and visit us whenyou are in the area and give us another chance to "WOW' you.

8/10 - 좋아요

Alicia

2023년 12월에 2박 숙박함

10/10 - 훌륭해요

SUNIL

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location and lot of restaurants near by at walkable distance. Wi-Fi works great and price is the best in town. Nice clean rooms and friendly staff.
2024년 1월에 1박 숙박함
답변 제공: Ritu Kapoor 님, 2024년 2월 2일
Thank you for taking the time to post a review of your stay with Rodeway InnFlorence KY. We are happy to see you enjoyed your stay with us and we hope tosee you again on your next trip to Northern KY.

10/10 - 훌륭해요

Thomas

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Ritu Kapoor 님, 2024년 2월 1일
Thanks for your feedback! I’m pleased to hear that you had such an enjoyable stay. Our team looks forward to providing you with exceptional service in the future. It’s our commitment to serve our guests to our best ability and hope to always exceed your expectations. We’ll see you soon.

6/10 - 괜찮아요

Gary

2023년 12월에 1박 숙박함
답변 제공: Ritu Kapoor 님, 2024년 2월 2일
We are happy to hear that you enjoyed your stay with us at Rodeway InnFlorence KY. We truly want all of our guests to find comfort at our hotel. Thankyou for staying with us and thank you for taking the time to let us know how yourstay was. We hope that when you are in the Northern KY area you will stay withus again.

8/10 - 좋아요

Benito

좋아요: 청결 상태, 직원 및 서비스
Very kind staff and manager. Patient and straightforward with checking in. Jai Sri Krishna, Jai Sri Ram, Jai Prabhupada
2023년 12월에 1박 숙박함
답변 제공: Ritu Kapoor 님, 2024년 2월 2일
I am glad to hear that you find a great value in our hotel. We strive to give greatservice and clean comfortable rooms at a great value. Thank you for sharing yourexperience. The staff loves to hear when they receive positive feedback. Wehope to see you soon at Rodeway Inn Florence KYHare krishna....hari bol

10/10 - 훌륭해요

Mikhail

2023년 11월에 1박 숙박함
답변 제공: Ritu Kapoor 님, 2024년 2월 2일
I appreciate you taking the time to tell us about your experience. Yoursatisfaction and continued trust are our top priorities. I look forward to showingyou that we are continuously working hard to make sure each visit meets yourexpectations and our high standards

10/10 - 훌륭해요

jennifer

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
outstanding property. my kids love the breakfast and management is very friendly.
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

riley

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
love this place, front desk staff was very professional, they had breakfast in morning with waffles. will be back soon
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
rooms are clean and definitely bug free, close by to many restaurants. free breakfast in morning which is a plus point
2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

Rufino

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rude staff
2023년 11월에 7박 숙박함

2/10 - 너무 별로예요

Shreyash

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lots of cockroaches!!!!!
2023년 11월에 2박 숙박함

2/10 - 너무 별로예요

Abid Salman

단체 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Worst place I have ever stayed in. Cockroaches in the bathroom, water clogs in the bathroom sink. Rusted microwave oven will do the job but looks disgusting. Holes in the bedsheet may be because of cigarette ashes.
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Shakiir

2023년 11월에 1박 숙박함

8/10 - 좋아요

Larry

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was friendly. Good price. No ice was available from either machine when I checked in.
2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

Nathan

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

renae

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
BED BUGS
I checked my friend in and she couldn't even stay because of bed bugs
2023년 10월에 2박 숙박함

2/10 - 너무 별로예요

Ryan

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bad area. Crappy hotel with tons of broken fixtures
2023년 10월에 3박 숙박함