Find hotels near Forest Plaza, Colorado Springs from ₩115,281

"My daughter and i have stayed at this hotel several times. It was our favorite. Everything was different this time. Ive always gotten a $10 credit towards the restaurant for being a VIP member of Expedia. While checking in, i asked if we werent going to get it, and the woman replied that the restaurant was down for maintenance. I asked until when, and she had no clue. They also shortened the breakfast hours for during the week, and were now requiring a $100 deposit. Thats all new. We have stayed there almost every month since November. Next, people were fighting loudly and slamming doors as we walked to our room. We get there and there is one tiny shampoo, conditioner, and body wash. The room was paid for in advance, for two nights, and for two people. Who on earth thinks thats enough? Oh yeah, I forgot about the single makeup wipe. Next, the air conditioner didnt work correctly because it said the filter needed to be cleaned. The other people staying on the floor were obnoxiously loud all night long. This never happened before, as staff would monitor and handle it. There were bags of trash all down the hallway that stunk to high hell. There werent enough staff to even cover everything. The real cherry on top? The custom made omelet that came with the stay is now $10 a person. There used to be a line of people waiting for a delicious omelet. I saw one person in two days. The breakfast items were cold of lower quality by far. Pool was closed too."

"Excelente todo pero deberían reforzar más la limpieza en la habitación por el lado de los conectores el reto todo bien"

"Me encantó volvería quedarme sin duda muy limpio y oloroso ♥️ hicimos un pequeño desastre pero lo recojimos y juntamos. La basura en bolsas para no dejarle mucho trabajo ala house keeping"

"Asked for quiet room, could not sleep because next door adults had a super loud party till 3:30 am, screaming, laughing, loud talking. Staff did not care and barely said sorry. No hand lotion in the room. Staff didn't know the Kickback menu. Food good at kickback and breakfast. Neither Front desk nor Help Desk knew how to open the microwave in room, said they'd send up someone, I said don't bother, but they did anyway to my dismay- I couldn't let him in because I was getting dressed. Shocked at this experience!"

"Nice room, good food and friendly staff"

"Property was beautiful! Room was huge, balcony was ideal, and location was quiet, scenic, and relaxing. The staff member at check-in wasn't the friendliest, but overall the staff were great. The spa and steakhouse are phenomenal!!! I was disappointed that I wasn't able to enjoy the live music in the Tack Room, as the staff explained that amenity is for club members only after 4pm. I feel if paying a daily resort fee, that should qualify for member access for this type of entertainment. "

"Was a nice log cabin with everything you need! Lots of room. Fireplace to warm you! Let us check in early."

"There were no arrival instructions. Had to make phone calls to figure out how to get inside. Once inside realized there was no private entrance. The space had not been properly cleaned. There were cleaning supplies left out on the counter and dirty towels in a basket near the shower. We found another place to stay and asked for a refund which we did receive."

"No response for request for keys, never received request for info email; immediaye voice mail with no call back. HAD TO GET A ROOM ELSEWHERE. Hotels.com should NOT offer this place to stay when it is confirmed you get no help/immediate response. It was 7 pm at night, NOT the 10 pm advertised late check in."