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체커스 인 호텔 여행 후기

2.5 out of 5
체커스 인 호텔
The Square, Lewes Road, Forest Row, England

이용 후기

5.4
평점 10 - 훌륭해요. 99개 이용 후기 중 11개" "
평점 8 - 좋아요. 99개 이용 후기 중 17개" "
평점 6 - 괜찮아요. 99개 이용 후기 중 19개" "
평점 4 - 별로예요. 99개 이용 후기 중 28개" "
평점 2 - 너무 별로예요. 99개 이용 후기 중 24개" "

6.0/10

청결 상태

6.0/10

직원 및 서비스

3.8/10

편의 시설/서비스

5.0/10

숙박 시설 상태 및 시설

3.8/10

친환경

이용 후기

2/10 - 너무 별로예요

Lilija

2024년 5월에 1박 숙박함

2/10 - 너무 별로예요

KEVIN

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Contacted the property arranged a late check in. Paid for the room directly with the hotel. Hotel gave me instructions how to enter the property. I arrived 10pm, hotel had not respected what was agreed. I could not enter hotel, and it was impossible to contact anyone. Basically I have paid and received nothing in return.
2024년 5월에 1박 숙박함

2/10 - 너무 별로예요

Pat

When I got there it was closed and there was no sign of lights or people. I had to go to a hotel nearby and pay for another room.
2024년 5월에 1박 숙박함

2/10 - 너무 별로예요

Graham

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Extremely dismal and dirty place ,bedding was soiled also !. Didn't stay after looking at room .
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

John

2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Joannes

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room and bathroom was in terrible condition, dirty and very old. The pillowcases were dirty. Hairs on the cover. Shower in the hallway dirty.
2023년 11월에 2박 숙박함
답변 제공: Supervisor 님, 2023년 12월 13일
We have been here 53 years, and it's impossible to please everyone.In total we have 104 negative reviews, that equals around 2 bad reviews per year we have been here, it's nothing!We try our best. We would advise people to come and see for themselves and not listen to negative reviews, we are doing our best to make people delighted with there stay.

4/10 - 별로예요

Barbara

단체 여행
별로예요: 청결 상태, 직원 및 서비스
Gut: War geheizt, moderne Dusche Schlecht: Boden schmutzig, Chaos beim Zimmerbezug. Reception schon vor 21:00 Uhr nicht mehr besetzt, war abgeriegelt. Kein Schlüsselbezug möglich.
2023년 11월에 3박 숙박함

4/10 - 별로예요

Jonathan

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Dark, dingy, depressing, dangerous.
Oh dear. Read the reviews, thought, surely its fine for one night. Avoid, honestly, it wont be worth half of what you are paying. So many red flags on this place but the biggest for me...when we checked it in was daytime, got the key and headed to the room which took you through a dark reception room and through unlit corridors, I just thought they are saving money as daytime....no....if you get back after the pub closes, all the lights are off. I mean all of them. As in you are walking though the corridors of this very old hotel in PITCH black. The room is extremely dated. I'd guess from the 70's-80's, and not in a cute kitch way. In a time when people are worried about beg bugs in Paris, I was more worried about the plague still infesting what honestly looked like could be original 15th century carpets. Last thing...honestly there are so many things but theres only so many characters. The back door to the hotel (which was on our floor), was just open all night, it doesnt even look like it has a functioning lock anymore.
2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

John

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Awful!
Absolutely Awful! Run down! Not worth £30 per night never mind £77
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

D

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 3박 숙박함

4/10 - 별로예요

Cody

출장 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Fine as a place to sleep, no toilet paper in the toilet
2023년 9월에 1박 숙박함

8/10 - 좋아요

Andres

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
La atención fue buena, las instalaciones si necesitan un poco más de atención especialmente en la limpieza.
2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

howard

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was booked in for 2 nights but didn't return for the 2nd night. Where do I start? I literally had to use the torch on my phone to find the room and dodge beams on the way. Parking was scarce and I had to park on double yellows for the night. Exit in the morning was through the fire escape which was wide open all night. No shower in my room but didn't dare look at the shared shower given the run down state of the whole place. Will be looking for a refund.
2023년 9월에 2박 숙박함

8/10 - 좋아요

CHRISTINA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Arrived after dark and left early so no chance to see outside. However, on staff a young lady named Tiffany was excellent and an absolute credit to her employers
2023년 8월에 1박 숙박함

2/10 - 너무 별로예요

Chris

출장 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함

2/10 - 너무 별로예요

Valerie

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Interesting old building BUT Service appalling. No coffee etc in room, bed not made - even when asked, dangerously dark downstairs. Came home early.
2023년 8월에 4박 숙박함

4/10 - 별로예요

Ellie

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
It was a derelict pub no doors where open at the front , we sonehow found our way into back entrance ages away ! No signs or anything ! It was dark and a gritty , we actually left and didn’t stay the night !
2023년 7월에 1박 숙박함

8/10 - 좋아요

Andrew

출장 여행
좋아요: 직원 및 서비스, 객실의 편안함
Good value for the area
Stayed for business, it is what it is, reasonable rates for a reasonable room. Comfy beds, close to shops and plenty of food options within walking distance. Manageress very welcoming, polite and good local knowledge
2023년 7월에 1박 숙박함

4/10 - 별로예요

Carl

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
It wasn’t terrible but I wouldn’t bring my family here. The sheets were clean, the bed was comfortable, the shower was hot and powerful . It was Saturday so the bar was open but no food being served, but there were other options to eat in the village.
2023년 7월에 1박 숙박함

4/10 - 별로예요

Chris

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
No tea coffee in room Cup was stuck to saucer with dirt In room says breakfast No breakfast offered Very poor overpriced
2023년 7월에 1박 숙박함

2/10 - 너무 별로예요

martha

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Not one human was available to help. Ever! Room was dirty and smelled like a cave No other guests were seen! Creepy hallways that’s smelled like urine. No access to Wi-Fi Shower hard to find and was dirty
2023년 6월에 2박 숙박함

4/10 - 별로예요

Tamara

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함

2/10 - 너무 별로예요

Sharnie

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Was dark when we arrived. Rooms were very outdated. Bathroom was filthy. Didn’t even attempt a shower. No facilities for food. Propert didn’t have set close time so was already closed when we returned to our room in the evening. Struggled to find the rear entrance, luckily another couple showed us how to get in. Even just for one night I spent the day looking for somewhere else to stay. Met one member of staff. He was very friendly and helpful can’t fault his customer service. Just a shame no staff on sight all night and that the rooms are so dirty and outdated.
2023년 6월에 1박 숙박함

4/10 - 별로예요

Rod

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Tired and dirt in places. Unable to pay by card, asked for cash.
2023년 6월에 1박 숙박함

2/10 - 너무 별로예요

Kate

출장 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Didn’t even stay at the property,turned up to check in,place all locked up in darkness,spent afternoon in pub opposite trying to find another room,called and called on phone,no answer for hours,was told place is often like that,very disappointing,ruined my trip
2023년 4월에 1박 숙박함
답변 제공: Tiffany 님, 2023년 4월 20일
Hi Kate,I do apologize that this has happened, something urgent came up and the owner needed to close the premises for a short while.

2/10 - 너무 별로예요

Will

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worst hotel ever.
The place needs demolition. Customer service is non existent. The place is deserted and you have to find a way in yourself. No towels. Cold water. No tea/coffee available. Advertised as bar & restaurant but they were always closed. Unbelievable the place is still open.
2023년 4월에 1박 숙박함
답변 제공: Tiffany 님, 2023년 4월 19일
Hi Will,As far as I can tell, you did not stay with us as intended on Monday, so this review is just slander and you have used previous reviews to find out information. Your room was not paid for, and therefor it was not reserved. You are making up lies to make us look bad which is very unfair.We are also concerned that an emergency door has been smashed in the last 2 days, which we now think could be you due to you being annoyed that you could not enter the building. We will be reveiwing CCTV, as we have cameras everywhere so if this is the case, please be prepared for us to contact you and the police.

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
No hearing no hot water, very poor never again
2020년 12월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Looks lovely on the outside, but don't be fooled. Bedrooms horribly dated, very basic, and in need of lots of TLC. Rude man on hotel reception. Rooms look like something from the 70s. Not even a hook in the bathroom to hang your towel, and the switch on hairdryer had been sellotaped down (and the whole thing wasn't working anyway). Unpleasant sticky residue on bedside table and a used tissue down the back so obviously the room had not been properly cleaned. How disgusting. The staff are *not* willing to go to *any* extra trouble to help out with reasonable requests, and will just dismiss you with a shake of the head and no apology. Couldn't even try the food as there was no chef working there at present. Not surprised...! A total rip-off for the price we paid.
2019년 6월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Friendly and helpful staff, not a great choice on the continental breakfast
2019년 4월에 2박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The owner rang us at 5 -30 to tell us that he wanted to shut he didn’t know what room was booked and that the kitchen closed at 5 . His excuse was that it was dead and it wasn’t worth opening . We managed to get in the Roebuck just up the road the staff food and bedroom were all excellent . The Chequers inn deserves to go bust which I suspect it will!!
2019년 3월에 1박 숙박함

8/10 - 좋아요

Stephen

좋아요: 직원 및 서비스, 객실의 편안함
2018년 12월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Autumn festival
Stayed here to attend the Samhain gathering in Forest Row. The pub part was lovely with large open fire and friendly staff. The double bedroom was large, with 4 poster and en-suite. The room was warm and clean. Bathroom was a little dated but still clean.
2018년 10월에 2박 숙박함

6/10 - 괜찮아요

Robin

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 10월에 2박 숙박함

4/10 - 별로예요

Kjerstin

별로예요: 청결 상태, 객실의 편안함
Not capable of servicing a full hotel.
This place was not equipped to handle a full hotel. The beds were not made up when we checked in, only one towel until day 2. a dirty coffee cup was left after the last guest. And on returning around 12am on night, all the doors were locked, and only do to a fellow who was hanging around the pub, who showed us that the back door was open, did we get in. We were not told by the manager/owner how to get in. Not worth the money at all.
2018년 10월에 2박 숙박함

6/10 - 괜찮아요

Liliana

Basic but clean
If you are looking for a basic room to use just for a quick shower and sleep than this is the place for you.
2018년 8월에 1박 숙박함

8/10 - 좋아요

LeaLea 님, Kent

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Quaint and Traditional
Staff are very friendly and helpful. Rooms are spacious and clean. Bed was very comfortable. Hotel is dated but very traditional. Set in a lovely village
2018년 9월에 1박 숙박함

6/10 - 괜찮아요

Wayne

별로예요: 숙박 시설 상태 및 시설
2018년 8월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Short shower
Check in very easy. Room nice with 4 poster bed Problem with shower. I am 6 ft 2 ins but shower head was fixed to the side wall above the bath and was at the same level as my chest. Continental breakfast only. Great difficulty in finding anyone to make toast Not happy about taking the cost 2 months before arrival
2018년 9월에 1박 숙박함

4/10 - 별로예요

John

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Disappointed.
stayed sat 2nd sept 2018 Room 43.No where to hang cloths. cobweds in pure view everywhere. there was 2 x 3 spot lights in room with 1 bulb in each. floors freaked in every room including mine so you know when someone was getting up or going to bed. breakfast: basic. cerial tea coffee toast. road works throughout the night making it impossible to sleep.
2018년 9월에 1박 숙박함

8/10 - 좋아요

Kev

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2018년 8월에 1박 숙박함

10/10 - 훌륭해요

john

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The tiffany factor
Excellent service and staff especially Tiffany
2018년 8월에 1박 숙박함

2/10 - 너무 별로예요

Mr V

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
AVOID AT ALL COST. DON’T BE DECEIVED BY EXTERIOR
We did not get to see our room but judging from the reception area is s hotel that has seen better times, probably when it was built. The reason why we did not see our room was because when we arrived at the hotel and finally this old man with food in his mouth appeared at the reception desk, he just said no keys, no keys. When I explained what he meant he said that he was not given any keys and all rooms were taken. All he kept saying was that he would help if he could. All this despite having just reception from UK. Hotels.com a questionnaire the the check in! When I calmed down, I asked him whether he could recomnend a nearby hotel, he just shook his head. He then said Chequers Inn in Maresfield. I don’t think he even had a computer! Thank God our relatives whom we visited could accomodate us for the night. I do think however that we had a lucky escape. Don’t understand how such establishments retain their licence to trade and Hotel.com have them on their books despite the endless number of bad reviews
2018년 8월에 2박 숙박함

10/10 - 훌륭해요

john

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely hotel in a lovely village
The staff were very friendly and helpful and the food was 5 star
2018년 8월에 2박 숙박함

6/10 - 괜찮아요

Dave

좋아요: 객실의 편안함
별로예요: 직원 및 서비스
2018년 8월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Lack lustre and a real shame
Visited here 9 years ago and had a lovely weekend in a four poster room. Returned this weekend as it was centrally placed ffor our weekend plans and literally just slept there. The rooms are extremely dated with a ‘make do and mend ‘ attitude from the owner whilst he drives around in his Ferrari. Shower head was a foot below head height and the toilet barely flushed. The bathroom door didn’t shut and the cistern was barely holding on to the wall. We didn’t bother with the breakfast but would highly recommend cocos next door! I wouldn’t even suggest a glass of wine here as it’s£8.50 a glass and doesn’t even taste like Chardonnay. The bar maid was very sweet but obviously new as she couldn’t change a barrel or use the coffee machine. Such a disappointment as the building is full of character but the lack of interest from the owner means the rooms are dire - won’t be returning
2018년 8월에 2박 숙박함

4/10 - 별로예요

Dan 님, London

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Dated
Functional. The Ritz it’s not. Our bathroom was it desperate need of bringing into the 21st century.
2018년 8월에 1박 숙박함

4/10 - 별로예요

Victoria

좋아요: 청결 상태, 직원 및 서비스
2018년 7월에 1박 숙박함

6/10 - 괜찮아요

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좋아요: 청결 상태, 객실의 편안함
Basic but clean
This hotel was in a good location, we were able to check in quickly in a clean but basic (but I wouldn,t expect any more for the low price of the room). The room was comfortable and we had a very good night's sleep considering it was a strange bed which was very comfortable. We were surprised to see 2 x double beds which was a nice surprise considering we had booked a twin room. The breakfast was very basic with 2 x slices of toast between 2 of us, a small selection of cereals, fruit, pastries, fruit juice, coffee and a huge selection of teas. Again I would,t expect anymore for the price we paid. My only suggestion would be to have the option to pay more for more breakfast options. The breakfast was again clean and tidy and laid out in an attractive manner, however the breakfast selection was basic. Our overall experience was good and we would use this hotel again, we came only across 1 x member of staff who was friendly and polite. We have certainly stayed in much more expensive hotels with a worse experience.
2018년 7월에 1박 숙박함

4/10 - 별로예요

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별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Not Value for money
This place may have the title ‘Hotel’ in the name but in my opinion it is far from a hotel. This is a local pub which does rooms. This was popular with blue collar workers straight from work on a Friday afternoon-evening although this did add character to the bar area. There was certainly lots of ‘effing and jeffing’ and although that doesn’t bother me it certainly bothered the family that was checking in early evening on the Friday. The ground floor area doesn’t look like it’s been updated since the coronation! Not only is the accommodation overpriced but a pint of Guinness cost £5, with scampi and chips costing £12, although there was plenty of scampi. I know its been hot recently, but every fire door had been wedged open. Unfortunately I had room over the front of the place, which meant that I could not have the windows open due to everyone smoking out the front, the windows did reduce some of the noise, but I was kept awake by people sat at the tables until 3.o’clock in the morning talking.
2018년 7월에 1박 숙박함

4/10 - 별로예요

Claire 님, Rochester kent

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Had better for far cheaper.
For the money I paid I expected more. Upon going into my room I found an empty vodka bottle on the table that the previous guest had left. There was no towel rail in the bathroom so the towels had to go on the floor The four poster bed had two mattresses on it , making it very high which made it difficult to get in. They only had one member of staff in the morning to help with the breakfast and he kept disappearing so had to wait ages for toast , also had to ask for milk as there was none in the jug. Another guest left their key with us to hand in as they had waited quite a while for the man to come back. The site tells you there is parking,which there is but its on the main road so if they are all full , you have to drive around til you find somewhere.
2018년 7월에 1박 숙박함