외관

베스트 웨스턴 플러스 할리우드/아벤투라 여행 후기

2.5 out of 5

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 1003개 이용 후기 중 355개" "
평점 8 - 좋아요. 1003개 이용 후기 중 234개" "
평점 6 - 괜찮아요. 1003개 이용 후기 중 141개" "
평점 4 - 별로예요. 1003개 이용 후기 중 108개" "
평점 2 - 너무 별로예요. 1003개 이용 후기 중 165개" "

7.2/10

청결 상태

7.8/10

직원 및 서비스

7.2/10

편의 시설/서비스

7.0/10

숙박 시설 상태 및 시설

7.2/10

친환경

이용 후기

10/10 - 훌륭해요

Jean

2024년 4월에 2박 숙박함
답변 제공: Best Western Plus Hollywood/Aventura 님, 2024년 4월 17일
Thank you for your kind feedback and your review Jean - we're thrilled you enjoyed your check-in experience and everything else has met your expectations!! Thank you for choosing the BEST WESTERN PLUS Hollywood/Aventura!! We hope you'll share your positive experience with friends and family and we look forward to welcoming you back again should you find yourself in the area! All the best in 2024 and beyond!!

10/10 - 훌륭해요

lina 님, Pembroke pines

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Best Western Plus Hollywood/Aventura 님, 2024년 4월 17일
Thank you for your kind feedback and your review Lina - we're thrilled you enjoyed your check-in experience and everything else has met your expectations!! Thank you for choosing the BEST WESTERN PLUS Hollywood/Aventura!! We hope you'll share your positive experience with friends and family and we look forward to welcoming you back again should you find yourself in the area! All the best in 2024 and beyond!!

4/10 - 별로예요

Yeison

가족 여행
좋아요: 편의 시설/서비스
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Na
2024년 4월에 4박 숙박함
답변 제공: Best Western Plus Hollywood/Aventura 님, 2024년 4월 12일
Thank you for your very detailed and articulate feedback Yeison! Adios

10/10 - 훌륭해요

FELICIA

출장 여행
Beautiful and safe area
2024년 4월에 1박 숙박함
답변 제공: Best Western Plus Hollywood/Aventura Hotel 님, 2024년 4월 10일
Thank you for your kind feedback and your review FELICIA - we're thrilled you enjoyed your check-in experience and everything else has met your expectations!! Thank you for choosing the BEST WESTERN PLUS Hollywood/Aventura!! We hope you'll share your positive experience with friends and family and we look forward to welcoming you back again should you find yourself in the area! All the best in 2024 and beyond!!

8/10 - 좋아요

Jorge

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Best Western Plus Hollywood/Aventura Hotel 님, 2024년 4월 10일
Thank you for your kind feedback and your review Jorge - we're thrilled you enjoyed your check-in experience and everything else has met your expectations!! Thank you for choosing the BEST WESTERN PLUS Hollywood/Aventura!! We hope you'll share your positive experience with friends and family and we look forward to welcoming you back again should you find yourself in the area! All the best in 2024 and beyond!!

10/10 - 훌륭해요

Vivian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good property
2024년 4월에 1박 숙박함
답변 제공: Best Western Plus Hollywood/Aventura 님, 2024년 4월 12일
Thank you for your kind feedback and your review Vivian - we're thrilled you enjoyed your check-in experience and everything else has met your expectations!! Thank you for choosing the BEST WESTERN PLUS Hollywood/Aventura!! We hope you'll share your positive experience with friends and family and we look forward to welcoming you back again should you find yourself in the area! All the best in 2024 and beyond!!

10/10 - 훌륭해요

Nerissa

좋아요: 청결 상태
2024년 4월에 1박 숙박함
답변 제공: Best Western Plus Hollywood/Aventura Hotel 님, 2024년 4월 8일
Thank you for your kind feedback and your review Nerissa - we're thrilled you enjoyed your check-in experience and everything else has met your expectations!! Thank you for choosing the BEST WESTERN PLUS Hollywood/Aventura!! We hope you'll share your positive experience with friends and family and we look forward to welcoming you back again should you find yourself in the area! All the best in 2024 and beyond!!

10/10 - 훌륭해요

Alejo

Very clean
2024년 3월에 1박 숙박함
답변 제공: Best Western Plus Hollywood/Aventura Hotel 님, 2024년 4월 6일
Thank you for your kind feedback and your review Alejo - we're thrilled you enjoyed your check-in experience and everything else has met your expectations!! Thank you for choosing the BEST WESTERN PLUS Hollywood/Aventura!! We hope you'll share your positive experience with friends and family and we look forward to welcoming you back again should you find yourself in the area! All the best in 2024 and beyond!!

10/10 - 훌륭해요

Scott

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice and quiet. Staff was professional and Courteous. Bfast was awesome. 👍😎
2024년 3월에 7박 숙박함
답변 제공: Best Western Plus Hollywood/Aventura Hotel 님, 2024년 4월 2일
Thank you for your kind feedback and your review Scott - we're thrilled you enjoyed your check-in experience and everything else has met your expectations!! Thank you for choosing the BEST WESTERN PLUS Hollywood/Aventura!! We hope you'll share your positive experience with friends and family and we look forward to welcoming you back again should you find yourself in the area! All the best in 2024 and beyond!!

8/10 - 좋아요

CECILIA GONZALEZ

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함
답변 제공: Best Western Plus Hollywood/Aventura Hotel 님, 2024년 4월 2일
Thank you for your kind feedback and your review CECILIA - we're thrilled you enjoyed your check-in experience and everything else has met your expectations!! Thank you for choosing the BEST WESTERN PLUS Hollywood/Aventura!! We hope you'll share your positive experience with friends and family and we look forward to welcoming you back again should you find yourself in the area! All the best in 2024 and beyond!!

6/10 - 괜찮아요

Jeanette

별로예요: 숙박 시설 상태 및 시설
Stayed on the 4th floor it wreaked of mold. Had to sleep with the window open. There is a great view of the strip club from the hotel.
2024년 3월에 1박 숙박함
답변 제공: Best Western Plus Hollywood/Aventura Hotel 님, 2024년 3월 30일
Thank you for your kind feedback and your review Jeanette - we're happy you enjoyed your check-in experience and everything else has met your expectations!! Thank you for choosing the BEST WESTERN PLUS Hollywood/Aventura!! We hope you'll share your positive experience with friends and family and we look forward to welcoming you back again should you find yourself in the area! All the best in 2024 and beyond!!

6/10 - 괜찮아요

Andrew

가족 여행
Very outdated hotel. In need of an update for fittings, painting, etc. included breakfast is mediocre- no real ‘healthy’ choices. If you book through Expedia you don’t get Best Western rewards for your stay.
2024년 3월에 9박 숙박함
답변 제공: Best Western Plus Hollywood/Aventura Hotel 님, 2024년 3월 28일
Thank you for your kind feedback and your review Andrew - we're happy you enjoyed your check-in experience and everything else has met your expectations!! Thank you for choosing the BEST WESTERN PLUS Hollywood/Aventura!! We hope you'll share your positive experience with friends and family and we look forward to welcoming you back again should you find yourself in the area! All the best in 2024 and beyond!! PS - Yes, if you book through Expedia, you don't get your BWR points as the hotel ends up paying 15-18% commission of your booking to the Online Travel Agent!! BOOK BW OR DIRECT and you'll get your full BWR points.

2/10 - 너무 별로예요

darien

2024년 3월에 1박 숙박함
답변 제공: Best Western Plus Hollywood/Aventura 님, 2024년 4월 15일
Thank you for your very detailed and articulate feedback Darien! We'll use your comments to address these issues immediately.

2/10 - 너무 별로예요

darien

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
This was the worst hotel experience I have ever had. Could not sleep due to Drag racing throughout the night on the street next to the hotel. There was no possible way to sleep. Seems like the hotel should notify the police
2024년 3월에 1박 숙박함
답변 제공: Best Western Plus Hollywood/Aventura Hotel 님, 2024년 3월 25일
Thank you for your feedback Darien. As we're located next to I-95, the east coast's busiest highway, it can be a bit noisy at times and unfortunately, people do like to show off their cars and speed all the way up and down Florida on the highway. Very sorry this impacted your sleep and hope you had the opportunity to speak to our General Manager Juna prior to your departure. Wishing you all the best in 2024 and beyond!

6/10 - 괜찮아요

Cathy

좋아요: 직원 및 서비스, 편의 시설/서비스
Staff was professional and nice but they didn’t resolve the issue. I stayed 3 nights at the hotel with the noise from the interstate very very loud. I asked to be moved to the other side of hotel the 2nd night. Basic cable with no tv guide. I would like a refund for one of the nights.
2024년 3월에 3박 숙박함
답변 제공: Best Western Plus Hollywood/Aventura Hotel 님, 2024년 3월 25일
Hello Cathy - so sorry to see you appear to have experienced a problem with our recent stay! We've just shared your review with Juan, our General Manager - hope you had the opportunity to speak to him or any other member of management before your departure so he could have addressed it directly with you. Stay healthy and wishing you all the best in 2024 and beyond!!

2/10 - 너무 별로예요

Fedrick

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Accidental booking date wasn't rectified, so I was charged the full price to NOT stay there. When i asked to get it changed they said for me to contact expedia. Expedia contacted them and they still denied it. Terrible experience.
2024년 2월에 1박 숙박함
답변 제공: Best Western Plus Hollywood/Aventura Hotel 님, 2024년 3월 25일
Thank you Fedrick for your feedback and we can understand your frustration but you made the booking late on Feb 16th for arrival on Feb 16th and the hotel was sold out that evening. Terms and conditions are clear with a 24 hour cancellation policy prior to the arrival date and you even booked a pre-paid reservation to receive the discount. We're very flexible with our guests but if you feel the need to place blame on someone for your mistake, we'll shoulder your frustration. Wishing you happiness in 2024 and beyond.

6/10 - 괜찮아요

mariano

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Best Western Plus Hollywood/Aventura Hotel 님, 2024년 3월 19일
Thank you for your kind feedback and your review Mariano - we're happy you enjoyed your check-in experience and everything else has met your expectations!! Thank you for choosing the BEST WESTERN PLUS Hollywood/Aventura!! We hope you'll share your positive experience with friends and family and we look forward to welcoming you back again should you find yourself in the area! All the best in 2024 and beyond!!

4/10 - 별로예요

Hector

연인과의 여행
좋아요: 편의 시설/서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Un mal olor horrible en el pasillo y dentro de las habitaciones, estaba muy húmedo y olía muy feo, las sábanas de la cama se veía que se habían usado anteriormente y no se habían cambiado porque tenían pelos y más. No lo recomiendo al precio que está en el mercado.
2024년 3월에 1박 숙박함
답변 제공: Best Western Plus Hollywood/Aventura Hotel 님, 2024년 3월 15일
Hello Hector - so sorry to see you appear to have experienced a problem with our recent stay! We've just shared your review with Juan, our General Manager - hope you had the opportunity to speak to him or any other member of management before your departure so he could have addressed it directly with you. Stay healthy and wishing you all the best in 2024 and beyond!!

10/10 - 훌륭해요

Delia

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect
2024년 3월에 1박 숙박함
답변 제공: Best Western Plus Hollywood/Aventura Hotel 님, 2024년 3월 15일
Thank you for your kind feedback and your review Delia - we're THRILLED you enjoyed your check-in experience and everything else has met your expectations!! Thank you for choosing the BEST WESTERN PLUS Hollywood/Aventura!! We hope you'll share your positive experience with friends and family and we look forward to welcoming you back again should you find yourself in the area! All the best in 2024 and beyond!!

10/10 - 훌륭해요

Rafael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was great
2024년 3월에 2박 숙박함
답변 제공: Best Western Plus Hollywood/Aventura Hotel 님, 2024년 3월 14일
Thank you for your kind feedback and your review Rafael - we're THRILLED you enjoyed your check-in experience and everything else has met your expectations!! Thank you for choosing the BEST WESTERN PLUS Hollywood/Aventura!! We hope you'll share your positive experience with friends and family and we look forward to welcoming you back again should you find yourself in the area! All the best in 2024 and beyond!!

10/10 - 훌륭해요

Manmi c C

2024년 3월에 1박 숙박함
답변 제공: Best Western Plus Hollywood/Aventura Hotel 님, 2024년 4월 2일
Thank you for your kind feedback and your review Manmi - we're thrilled you enjoyed your check-in experience and everything else has met your expectations!! Thank you for choosing the BEST WESTERN PLUS Hollywood/Aventura!! We hope you'll share your positive experience with friends and family and we look forward to welcoming you back again should you find yourself in the area! All the best in 2024 and beyond!!

8/10 - 좋아요

Keiera

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
N/A
2024년 3월에 3박 숙박함
답변 제공: Best Western Plus Hollywood/Aventura Hotel 님, 2024년 3월 13일
Thank you for your kind feedback and your review Keiera - we're THRILLED you enjoyed your check-in experience and everything else has met your expectations!! Thank you for choosing the BEST WESTERN PLUS Hollywood/Aventura!! We hope you'll share your positive experience with friends and family and we look forward to welcoming you back again should you find yourself in the area! All the best in 2024 and beyond!!

10/10 - 훌륭해요

Sheila 님, North Mankato

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Breakfast was good stay was good really good and calm hotel to stay and swimimg pool real nice
2024년 3월에 6박 숙박함
답변 제공: Best Western Plus Hollywood/Aventura Hotel 님, 2024년 3월 11일
Thank you for your kind feedback and your review Sheila - we're THRILLED you enjoyed your check-in experience and everything else has met your expectations!! Thank you for choosing the BEST WESTERN PLUS Hollywood/Aventura!! We hope you'll share your positive experience with friends and family and we look forward to welcoming you back again should you find yourself in the area! All the best in 2024 and beyond!!

2/10 - 너무 별로예요

Doris

2024년 3월에 1박 숙박함
답변 제공: Best Western Plus Hollywood/Aventura Hotel 님, 2024년 3월 29일
Hello Doris - so sorry to see you appear to have experienced a problem with our recent stay! We've just shared your review with Juan, our General Manager - hope you had the opportunity to speak to him or any other member of management before your departure so he could have addressed it directly with you. Stay healthy and wishing you all the best in 2024 and beyond!!

8/10 - 좋아요

Dmitri

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
highway proximity
2024년 3월에 1박 숙박함
답변 제공: Best Western Plus Hollywood/Aventura Hotel 님, 2024년 3월 11일
Thank you for your kind feedback and your review Dmitri - we're THRILLED you enjoyed your check-in experience and everything else has met your expectations!! Thank you for choosing the BEST WESTERN PLUS Hollywood/Aventura!! We hope you'll share your positive experience with friends and family and we look forward to welcoming you back again should you find yourself in the area! All the best in 2024 and beyond!!

2/10 - 너무 별로예요

Rita

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함
답변 제공: Best Western Plus Hollywood/Aventura Hotel 님, 2024년 3월 7일
Hello Rita - so sorry to see you appear to have experienced a problem with our recent stay! We've just shared your review with Juan, our General Manager - hope you had the opportunity to speak to him or any other member of management before your departure so he could have addressed it directly with you. Stay healthy and wishing you all the best in 2024 and beyond!!

6/10 - 괜찮아요

Qwinteria

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
I didn't like that the guest services didn't speak English but was helpful. Found a roach in my room and the smell was at first ok but then a stench came about that was unbearable. Overall my stay was average.
답변 제공: Best Western Plus Hollywood/Aventura Hotel 님, 2024년 3월 6일
Thank you for your kind feedback and your review Qwinteria - we're happy you enjoyed your check-in experience and everything else has met your expectations!! Thank you for choosing the BEST WESTERN PLUS Hollywood/Aventura!! We hope you'll share your positive experience with friends and family and we look forward to welcoming you back again should you find yourself in the area! All the best in 2024 and beyond!!

8/10 - 좋아요

Miguelange

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The location
2024년 2월에 1박 숙박함
답변 제공: Best Western Plus Hollywood/Aventura Hotel 님, 2024년 3월 1일
Thank you for your kind feedback and your review - we're THRILLED you enjoyed your check-in experience and everything else has met your expectations!! Thank you for choosing the BEST WESTERN PLUS Hollywood/Aventura!! We hope you'll share your positive experience with friends and family and we look forward to welcoming you back again should you find yourself in the area! All the best in 2024 and beyond!!

10/10 - 훌륭해요

Edith

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The assistance of the staff
2024년 2월에 2박 숙박함
답변 제공: Best Western Plus Hollywood/Aventura Hotel 님, 2024년 3월 1일
Thank you for your kind feedback and your review - we're THRILLED you enjoyed your check-in experience and everything else has met your expectations!! Thank you for choosing the BEST WESTERN PLUS Hollywood/Aventura!! We hope you'll share your positive experience with friends and family and we look forward to welcoming you back again should you find yourself in the area! All the best in 2024 and beyond!!

10/10 - 훌륭해요

lilenmy

2024년 2월에 1박 숙박함
답변 제공: Best Western Plus Hollywood/Aventura Hotel 님, 2024년 3월 20일
Thank you for your kind feedback and your review Lilenmy - we're THRILLED you enjoyed your check-in experience and everything else has met your expectations!! Thank you for choosing the BEST WESTERN PLUS Hollywood/Aventura!! We hope you'll share your positive experience with friends and family and we look forward to welcoming you back again should you find yourself in the area! All the best in 2024 and beyond!!

8/10 - 좋아요

Thomas

좋아요: 청결 상태, 직원 및 서비스
2024년 2월에 1박 숙박함
답변 제공: Best Western Plus Hollywood/Aventura Hotel 님, 2024년 3월 1일
Thank you for your kind feedback and your review - we're THRILLED you enjoyed your check-in experience and everything else has met your expectations!! Thank you for choosing the BEST WESTERN PLUS Hollywood/Aventura!! We hope you'll share your positive experience with friends and family and we look forward to welcoming you back again should you find yourself in the area! All the best in 2024 and beyond!!

10/10 - 훌륭해요

HECTOR

좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient
2024년 2월에 1박 숙박함
답변 제공: Best Western Plus Hollywood/Aventura Hotel 님, 2024년 3월 1일
Thank you for your kind feedback and your review - we're THRILLED you enjoyed your check-in experience and everything else has met your expectations!! Thank you for choosing the BEST WESTERN PLUS Hollywood/Aventura!! We hope you'll share your positive experience with friends and family and we look forward to welcoming you back again should you find yourself in the area! All the best in 2024 and beyond!!

2/10 - 너무 별로예요

Brian

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Bad
2024년 2월에 2박 숙박함
답변 제공: Best Western Plus Hollywood/Aventura Hotel 님, 2024년 2월 26일
Hello Brian - so sorry to see you appear to have experienced a problem with our recent stay! We've just shared your review with Juan, our General Manager - hope you had the opportunity to speak to him or any other member of management before your departure so he could have addressed it directly with you. Stay healthy and wishing you all the best in 2024 and beyond!!

6/10 - 괜찮아요

Joseph

좋아요: 청결 상태, 직원 및 서비스
Was on the I95 side and the high performance cars raced all night every night. Not hotels fault though. Rooms were old and need updating. Everything else was good.
2024년 2월에 3박 숙박함
답변 제공: Best Western Plus Hollywood/Aventura Hotel 님, 2024년 2월 26일
Thank you for your kind feedback and your review Joseph - we're THRILLED you enjoyed your check-in experience and everything else has met your expectations!! Thank you for choosing the BEST WESTERN PLUS Hollywood/Aventura!! We hope you'll share your positive experience with friends and family and we look forward to welcoming you back again should you find yourself in the area! All the best in 2024 and beyond!!

10/10 - 훌륭해요

Connie

연인과의 여행
Good value
2024년 2월에 3박 숙박함
답변 제공: Best Western Plus Hollywood/Aventura Hotel 님, 2024년 2월 26일
Thank you for your kind feedback and your review Connie - we're THRILLED you enjoyed your check-in experience and everything else has met your expectations!! Thank you for choosing the BEST WESTERN PLUS Hollywood/Aventura!! We hope you'll share your positive experience with friends and family and we look forward to welcoming you back again should you find yourself in the area! All the best in 2024 and beyond!!

10/10 - 훌륭해요

Cristhian

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location and very convenient, closed to Miami and Fort Lauderdale
2024년 2월에 4박 숙박함
답변 제공: Best Western Plus Hollywood/Aventura Hotel 님, 2024년 2월 26일
Thank you for your kind feedback and your review Chisthian - we're THRILLED you enjoyed your check-in experience and everything else has met your expectations!! Thank you for choosing the BEST WESTERN PLUS Hollywood/Aventura!! We hope you'll share your positive experience with friends and family and we look forward to welcoming you back again should you find yourself in the area! All the best in 2024 and beyond!!

8/10 - 좋아요

Tonya

2024년 1월에 3박 숙박함
답변 제공: Best Western Plus Hollywood/Aventura Hotel 님, 2024년 3월 20일
Thank you for your kind feedback and your review Tonya - we're THRILLED you enjoyed your check-in experience and everything else has met your expectations!! Thank you for choosing the BEST WESTERN PLUS Hollywood/Aventura!! We hope you'll share your positive experience with friends and family and we look forward to welcoming you back again should you find yourself in the area! All the best in 2024 and beyond!!

10/10 - 훌륭해요

marlon

2024년 2월에 3박 숙박함
답변 제공: Best Western Plus Hollywood/Aventura Hotel 님, 2024년 3월 20일
Thank you for your kind feedback and your review Marlon - we're THRILLED you enjoyed your check-in experience and everything else has met your expectations!! Thank you for choosing the BEST WESTERN PLUS Hollywood/Aventura!! We hope you'll share your positive experience with friends and family and we look forward to welcoming you back again should you find yourself in the area! All the best in 2024 and beyond!!

6/10 - 괜찮아요

Mariela

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
No me gustó que el servicio de limpieza de habitación no esté incluido diariamente. De 4 noches que estuve solo me limpiaron 1 día y el otro día que lo solicité puntualmente no lo hicieron.
2024년 2월에 4박 숙박함
답변 제공: Best Western Plus Hollywood/Aventura Hotel 님, 2024년 2월 15일
Thank you for your kind feedback and your review Mariela - we're happy you enjoyed your check-in experience and everything else has met your expectations!! Thank you for choosing the BEST WESTERN PLUS Hollywood/Aventura!! We hope you'll share your positive experience with friends and family and we look forward to welcoming you back again should you find yourself in the area! All the best in 2024 and beyond!!

10/10 - 훌륭해요

alfie 님, mount vernon

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The exceptional professional front desk staff. Especially Diago who was so helpful and pleasant during the day and Elizabeth who is at the front desk at night.
2024년 2월에 3박 숙박함
답변 제공: Best Western Plus Hollywood/Aventura Hotel 님, 2024년 2월 15일
Thank you for your kind feedback and your review Alfie - we're thrilled you enjoyed your check-in experience and everything else has met your expectations!! Thank you for choosing the BEST WESTERN PLUS Hollywood/Aventura!! We hope you'll share your positive experience with friends and family and we look forward to welcoming you back again should you find yourself in the area! All the best in 2024 and beyond!!

2/10 - 너무 별로예요

Wesley

별로예요: 숙박 시설 상태 및 시설
The bathroom sink was clogged with dirty water still in it at check in. Also, no fridge in the room. Just a big hole where it should have been
2024년 2월에 1박 숙박함
답변 제공: Best Western Plus Hollywood/Aventura Hotel 님, 2024년 2월 13일
Hello Wesley - so sorry to see you appear to have experienced a problem with our recent stay! We've just shared your review with Juan, our General Manager - hope you had the opportunity to speak to him or any other member of management before your departure so he could have addressed it directly with you. Stay healthy and wishing you all the best in 2024 and beyond!!

10/10 - 훌륭해요

Heidi Herrera

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Muy amable en su trato el sr Juan el gerente y Eduardo que atiende en el desayuno ... te hacen sentir. En casa ... atentos y cordiales
2024년 2월에 6박 숙박함
답변 제공: Best Western Plus Hollywood/Aventura Hotel 님, 2024년 2월 13일
Thank you for your kind feedback and your review Heidi - we're thrilled you enjoyed your check-in experience and everything else has met your expectations!! Thank you for choosing the BEST WESTERN PLUS Hollywood/Aventura!! We hope you'll share your positive experience with friends and family and we look forward to welcoming you back again should you find yourself in the area! All the best in 2024 and beyond!!

4/10 - 별로예요

Jesus

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
It went well during the few days, but when I decided to extend the days there, it did not go well much. 1. The gym door was supposed to be accessible for hotel members with their card. When I tried mine, it did not go through. I went to the staff and they told me that the maintenance guy has the only key to the gym door and I had to wait for him after his 30 minute lunch break. After 30 minutes have passed, he did not arrive yet. I asked the staff again, but they told me that there was nothing for them to do about it, so I left dissatisfied; they should have a backup key in case this happens.. 2. When I extended the stay for two bedrooms same room on the 5th floor, we were using the same cards with same room. However, while one card goes through, the other card does not activate. I had to walk through the hallway, went down from 5th floor to 1st, and asked them to reactivate. Same issue happened again, but this time the other card does not go through. I was asked by the woman in staff that it is normal, advised me to bring two cards to activate at the same time. However, later that night while hanging some stuff with me, it did not go through, so that got me irritated. They need to update their cards or system about this issue…
2024년 2월에 2박 숙박함
답변 제공: Best Western Plus Hollywood/Aventura Hotel 님, 2024년 2월 13일
Hello Jesus - so sorry to see you appear to have experienced a problem with our recent stay! We've just shared your review with Juan, our General Manager - hope you had the opportunity to speak to him or any other member of management before your departure so he could have addressed it directly with you. Stay healthy and wishing you all the best in 2024 and beyond!!

8/10 - 좋아요

Derby

Good
2024년 2월에 1박 숙박함
답변 제공: Best Western Plus Hollywood/Aventura Hotel 님, 2024년 2월 9일
Thank you for your kind feedback and your review Derby - we're thrilled you enjoyed your check-in experience and everything else has met your expectations!! Thank you for choosing the BEST WESTERN PLUS Hollywood/Aventura!! We hope you'll share your positive experience with friends and family and we look forward to welcoming you back again should you find yourself in the area! All the best in 2024 and beyond!!

10/10 - 훌륭해요

Ramon

단체 여행, 출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Todos
2024년 1월에 5박 숙박함
답변 제공: Best Western Plus Hollywood/Aventura Hotel 님, 2024년 2월 7일
Thank you for your kind feedback and your review Ramon - we're thrilled you enjoyed your check-in experience and everything else has met your expectations!! Thank you for choosing the BEST WESTERN PLUS Hollywood/Aventura!! We hope you'll share your positive experience with friends and family and we look forward to welcoming you back again should you find yourself in the area! All the best in 2024 and beyond!!

2/10 - 너무 별로예요

Bobby

출장 여행
The ceiling was falling down due to a busted water pipe in the bathroom. There were bugs all over the room. Changed rooms twice and the bugs were everywhere.
2024년 1월에 3박 숙박함
답변 제공: Best Western Plus Hollywood/Aventura Hotel 님, 2024년 2월 2일
Hello Bobby - so sorry to see you appear to have experienced a problem with our recent stay! We've just shared your review with Juan, our General Manager - hope you had the opportunity to speak to him or any other member of management before your departure so he could have addressed it directly with you. Stay healthy and wishing you all the best in 2024 and beyond!!

8/10 - 좋아요

Alberto

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Best Western Plus Hollywood/Aventura Hotel 님, 2024년 2월 2일
Thank you for your kind feedback and your review Alberto - we're thrilled you enjoyed your check-in experience and everything else has met your expectations!! Thank you for choosing the BEST WESTERN PLUS Hollywood/Aventura!! We hope you'll share your positive experience with friends and family and we look forward to welcoming you back again should you find yourself in the area! All the best in 2024 and beyond!!

4/10 - 별로예요

Jean

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The odor is hawfull it smell dirty smell wet carpet
2024년 1월에 2박 숙박함
답변 제공: Best Western Plus Hollywood/Aventura Hotel 님, 2024년 1월 30일
Hello Jean - so sorry to see you appear to have experienced a problem with our recent stay! We've just shared your review with Juan, our General Manager - hope you had the opportunity to speak to him or any other member of management before your departure so he could have addressed it directly with you. Stay healthy and wishing you all the best in 2024 and beyond!!

10/10 - 훌륭해요

Todd 님, Yulee

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
No issues
2023년 12월에 1박 숙박함
답변 제공: Best Western Plus Hollywood/Aventura Hotel 님, 2024년 1월 30일
Thank you for your kind feedback and your review Todd - we're thrilled you enjoyed your check-in experience and everything else has met your expectations!! Thank you for choosing the BEST WESTERN PLUS Hollywood/Aventura!! We hope you'll share your positive experience with friends and family and we look forward to welcoming you back again should you find yourself in the area! All the best in 2024 and beyond!!

10/10 - 훌륭해요

Jairo Lennart

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent
2024년 1월에 2박 숙박함
답변 제공: Best Western Plus Hollywood/Aventura Hotel 님, 2024년 1월 30일
Thank you for your kind feedback and your review Jairo - we're thrilled you enjoyed your check-in experience and everything else has met your expectations!! Thank you for choosing the BEST WESTERN PLUS Hollywood/Aventura!! We hope you'll share your positive experience with friends and family and we look forward to welcoming you back again should you find yourself in the area! All the best in 2024 and beyond!!