thanks for the nice review!

Thanks for the great review!

Thanks for the great review!

We try our best to give great customer service and you just can not please everyone. This case goes a bit beyond that! As you can see from 95 percent of our reviews that we offer a great product for the price. We are a small privately owned property that only offers limited service. That said you get a great deal when you stay with us. The SMALL hotel rooms as advertised run around 100 or less. The location of coral ridge a very high end neighborhood. We NEVER have roaches as noted in all of our reviews. These people arrived very early at around 4pm they called and said they found ONE roach in the room and wanted their money back right away. I told them we don’t have roaches so if you found one you most of brought it in. I was happy to refund the money but they had to leave. I was not giving them a free room for finding ONE roach. She said she had a picture of it but I never asked to see it. She called expedida to request a refund and they said it would take 24 to 48 hours to be refunded. She did not book with me so there was nothing I could refund. She said she was on her honeymoon and didn’t have any money to stay anywhere else so she said she would stay the night. They also complained about the car rental company took all their money and now they didn’t know what to do. They were really strange people. This was a one night stay !

Thanks for the great review!

Thanks for the great review!

Thanks for the review!

Thanks for the great review!

Thanks for the great review!

Thanks for the great review!

Thanks for the great review!

Thanks for the great review!

Thanks for the great review!

Thanks for the great review!

Thanks for the great review!

Thanks for the great review!

Thanks for the great review!

thanks for the great review!

Thanks for your review

thanks for the great review!

Thanks for the great review!

Thanks for the great review!

Thanks for the great review!

Thanks for the great review!

Thanks for the great review!

Thanks for the great review!

Thanks for the great review!

Thanks for the great review!

thanks for the great review!

Sorry you were not happy with your visit! Especially sorry that you feel we didn't care. As you can see from over 90% of our reviews most of the guests are super happy and while we can't make everyone happy we will not stop trying! After checking with the front desk they advised me that you were seen cooking the next night after a new tank was replaced. You being there a week I am surprised you didn't ask for your VIP wine/beer. I don't why you thought it was more convenient to complain rather that ask. We had either missed that you were VIP but it was not done on purpose. At the end of the day you said you had a great time!

Thanks for the great review!

Thanks for the review

Thanks for the great review!

thanks for the great review!

thanks for the great review!

Thanks for the great review!

thanks for the great review!

thanks for the great review

thanks for the great review!

Thanks for the great review!

Thanks for your great review!

Thanks for review! The pool is on side and even has 4 rooms by it! The location is across a small street from two of the other buildings less than 50 feet away.

Thanks for your review

Thank you for your review!

Thanks for the great review!

Thanks for the great review!

Thanks for the great review!

Thanks for the review!

thanks for the great review!

Thanks for the great review!