Thank you for staying with us! We do our best to keep our rooms clean and comfortable.

Se hace un cobro por la primera noche para verificar la tarjeta. El website si menciona esto también. Si la tarjeta no pasa, la reservación se cancela. Espero que esto aclare sus dudas.

Hope we can better your stay next time

Thank you for staying with us!

We hope to improve your stay next time! Thank you for staying with us

Thank you for staying with us, I'm glad we were able to change your initial opinion!

Thank you for staying with us

Thank you for staying with us!

Gracias por quedarse con nosotros

Thank you for the kind words! We hope to serve you next time as well!

Thank you for your feedback

Sorry to disturb you, we were almost sold out and wanted to reach out and ask if you needed one more night before taking other reservations, that's all. Hope the rest of your stay was pleasant.

Thank you kindly!

Please let us know if there is anything we can improve on. Thank you for staying with us!

Thank you for your feedback!

The beds are brand new, the frames were changed to the more sanitary metal frames, and the sheets are changed after every single guest and tucked in tightly. We've yet to hear something like this from an actual guests. Disgruntled people? sure. Hope your day gets better.

Thank you for staying with us. The hallways were recently painted and we were still dealing with details here and there, rest assured its all done! The incidental fee does apply to all guests and its simply there to make sure the rooms stay as fresh as you saw them!

I'm sorry to hear things didn't go as planned. We pre-authorize all cards the day of the arrival for the first night of the stay to make sure the reservations are valid. If a card declines, we call to verify the guest is coming. If they aren't, we cancel it, but if they are, we ask for a valid card (just like any website asks when making a reservation) to keep holding it. Unfortunately we've had a rash of people booking rooms with almost empty gift cards just to hold the room, and simply not showing up if they didn't feel like it. We're a smaller property, and having empty rooms at the end of the night because we hoped the people that did not want to give us a valid card (like everyone else) didn't show up (surprise surprise), seems silly to us. I'm sorry good guest like yourself get caught in the cross fire, unfortunately its an industry wide problem with no clear solution other than ensuring the guests that booked intend on staying by providing a valid card either at the time of booking (like all the websites ask you to provide) or by other means if it declines. Oh, and sorry about the fridge, it works, also new, but needs to be turned on with the temperature knob. Thank you.

We hope to do better for you next time.

Thank you for the kind review! Thank you for staying with us.

Thank you. The rooms are finally done! Come check them out when you have a chance! Thank you.

The fridge has to be turned on with the temperature knob, I'm sorry we failed to inform you of this at check in. Its brand new. The handicapped showers have handrails, the other rooms do not. Thank you for staying with us!

We are working to make sure all the pictures match the rooms. The most recent pictures are the ones where there is no carpet, as those show the renovated rooms. Rest assured you stayed in a new room, as all of them are new now. We hope you have a better experience next time! Thank you for staying with us.

Thank you for staying with us. The rooms are recently remodeled, and I'm glad you liked them. We are indeed working on the property, and our parking space is limited. The EV charging is perfectly fine to park in once there are no other parking spaces. They are not governed by the same rules as handicapped parking spaces. Hope to see you once we are done!

We are on the process of changing all the pictures to better reflect the new rooms. We no longer have carpets and have upgraded all the furniture. Thank you for staying with us.

Good to hear the bed was comfortable. We take noise complaints seriously, as most people come to get a good nights rest. Let us know during your stay next time and we'll be glad to address it. Glad the coffee helped in the morning!

Thank you for the great score you gave us. Hope to see you again!

That is what we strive for, a stay that is so worry free that you can fall asleep to Spaceballs! Thank you for staying with us.

Not a frequent occurrence, we hope the next place you stayed at matched your standards and that your competition was a success! Cheers.

Thank you for the rating, we hope to stay with us again!

Thank you for the kind rating, please come see us again!

That does sound crazy, but not untrue. I'm sorry you had such a poor experience. I'm surprised I haven't heard about it until now. Mind giving us a call? I'd like to hear more about it and see what we can do for you. Really. Give us a call, I'd love to make it right. Thank you.

Thank you for your kind rating! We hope to see you again!

Thank you for the great rating. We hope your next stay with us is a pleasant as this one was!