스튜디오 스위트, 퀸사이즈침대 2개, 금연 | 책상, 다리미/다리미판, 무료 WiFi, 침대 시트

수퍼 8 바이 윈덤 포트 워스 텍사스 여행 후기

2 out of 5
수퍼 8 바이 윈덤 포트 워스 텍사스
7318 Calmont Ave, Fort Worth, TX

이용 후기

5.0
평점 10 - 훌륭해요. 1002개 이용 후기 중 150개" "
평점 8 - 좋아요. 1002개 이용 후기 중 142개" "
평점 6 - 괜찮아요. 1002개 이용 후기 중 154개" "
평점 4 - 별로예요. 1002개 이용 후기 중 147개" "
평점 2 - 너무 별로예요. 1002개 이용 후기 중 409개" "

5.0/10

청결 상태

5.6/10

직원 및 서비스

5.0/10

편의 시설/서비스

4.8/10

숙박 시설 상태 및 시설

4.8/10

친환경

이용 후기

8/10 - 좋아요

Shannon

Great hotel , great service
2024년 5월에 3박 숙박함
답변 제공: Hotel Manager 님, 2024년 5월 19일
Dear Shannon,Thank you for your positive feedback! We're glad to hear you enjoyed our hotel and service. We look forward to welcoming you back soon!Sincerely, Miran PatelHotel Manager

6/10 - 괜찮아요

Jason

좋아요: 청결 상태
별로예요: 편의 시설/서비스
The room I was assigned did not face the parking area. I did not like that I couldn't see my vehicle. Pleasantly surprised each morning when I saw I had no broken windows and my vehicle was still in the parking lot. Room appeared clean, however the floor was slick, like they used a dirty mop to clean the floor. I could have spent a day in this room alone fixing minor issues that appeared to be neglected, i.e. the faucet was not mounted properly to the sink. Breakfast ended at 9 AM. Why? I will not be booking at this hotel again.
2024년 4월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 5월 10일
Dear Jason,We apologize for the inconveniences you experienced during your stay. Your feedback regarding the room location, cleanliness, and maintenance issues is noted, and we'll address these promptly to ensure a better experience for our guests. We appreciate your comments and regret that we fell short of your expectations. Thank you for bringing these matters to our attention.Sincerely, Miran PatelHotel Manager

2/10 - 너무 별로예요

Kevin

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Clerk was rude . Asked for smoking room and got a non smoking room that smelled like smoke. Would not recommend.
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 5월 2일
Dear Kevin,We apologize for the inconvenience and the rudeness you encountered during your stay. Your feedback is concerning, and we take it seriously. We'll address the issue with the clerk's behavior and ensure that guests' room preferences are accommodated accurately in the future. We regret that your experience did not meet expectations.Sincerely, Miran PatelHotel Manager

10/10 - 훌륭해요

Cortez

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 7박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 28일
Dear Cortez,Thank you for choosing our hotel for your stay and for the five stars you've awarded us based on your experience. We hope you had a delightful stay. We look forward to welcoming you again.Sincerely, Miran PatelHotel Manager

2/10 - 너무 별로예요

Elmy

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 28일
Dear Elmy,We regret to hear that your stay at our hotel was not satisfactory, given the 1-star rating. You should have specifically mentioned the key areas that bothered you so that we could focus on improving them. We value your feedback, and you can contact us at any time if you have any concerns. It's important to us that guests give us feedback so that we can improve. Thank you for your time. I look forward to seeing you again soon.Sincerely, Miran PatelHotel Manager

10/10 - 훌륭해요

Naiomy Jazmin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It is good for relax
2024년 4월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 23일
Dear Naiomy Jazmin,Thank you for the excellent rating and your feedback! We're thrilled to hear that you found our hotel to be a great place for relaxation. Providing a serene and comfortable environment for our guests is one of our top priorities, and we're delighted that you had a relaxing experience with us. We look forward to welcoming you back for another peaceful stay in the future!Sincerely, Miran PatelHotel Manager

10/10 - 훌륭해요

Jenique

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 23일
Dear Jenique,I want to thank you for sharing such encouraging feedback by giving it a 5-star rating. Your appreciation motivates us to strive harder to provide the best services and excel in what we do. Providing great hospitality is our goal and something we take great pride in. We look forward to serving you again.Sincerely, Miran PatelHotel Manager

2/10 - 너무 별로예요

Billie sue

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was bad
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 22일
Dear Billie sue,We apologize for the poor service you received from our staff during your stay. Providing exceptional service is a top priority for us, and we regret that we failed to meet your expectations in this regard. Your feedback is important, and we will address it with our team to ensure improvements are made in our service delivery. If there are any specific incidents or interactions you would like to share so we can address them directly, please feel free to provide more details. We appreciate your understanding and the opportunity to improve.Sincerely, Miran PatelHotel Manager

10/10 - 훌륭해요

Judy

2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 5월 9일
Dear Judy,Thank you for the 5-star rating. We believe in providing a great combination of hospitality, comfort, convenience, amenities, and value to our guests, and clearly, you agree. I hope that if your travels bring you to this area again, you will stay with us. Serving guests like you makes being in this business a true pleasure. We look forward to serving you again.Sincerely, Miran PatelHotel Manager

10/10 - 훌륭해요

Judy

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Just right for us
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 19일
Dear Judy,We're delighted to hear that our hotel was just right for you! Your satisfaction is our priority, and we're glad we could meet your expectations. We look forward to welcoming you back again soon!Sincerely, Miran PatelHotel Manager

10/10 - 훌륭해요

Dave

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Showing some ware
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 19일
Dear Dave,Thank you for your positive feedback! We're pleased to hear that you enjoyed our hotel's location and found it to be a quiet place to stay. Providing a peaceful environment for our guests is important to us. If there's anything else we can do to enhance your experience during future stays, please let us know. We look forward to welcoming you back again!Sincerely, Miran PatelHotel Manager

2/10 - 너무 별로예요

mulyanto

별로예요: 숙박 시설 상태 및 시설
Terrible
2024년 4월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 12일
Dear mulyanto,It is disappointing to see that your stay was not satisfactory at our hotel, given the 1-star rating. It would have been better if you could have specifically mentioned the key areas that bothered you so that we could have focused on improving them. Anyway, your feedback is important to us, and you can contact us at any time to inform us of your concerns. Guest feedback is important to us for improvement. I look forward to seeing you again.Sincerely, Miran PatelHotel Manager

10/10 - 훌륭해요

William

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 11일
Dear William, Thank you for the 5-star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe we should provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again, you will stay with us. Serving guests like you makes being in this business a true pleasure.Sincerely, Miran PatelHotel Manager

2/10 - 너무 별로예요

Sebastian

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Do not stay here. No way. Not worth any amount to stay here.
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 19일
Dear Sebastian,We're truly sorry to hear about your dissatisfaction with your stay. It's disheartening to hear that we fell short of meeting your expectations. We value your feedback and take it seriously. We will work diligently to address any issues to ensure that future guests have a more pleasant experience.Sincerely, Miran PatelHotel Manager

10/10 - 훌륭해요

Monica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 7일
Dear Monica,Thanks for the stay and the great feedback by giving us a 5-star rating. It is really encouraging. We feel proud when we get such ratings, which motivates us to serve better. I look forward to welcoming you again.Sincerely, Miran PatelHotel Manager

10/10 - 훌륭해요

Luis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I cannot complain about this place.
2024년 3월에 4박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 1일
Dear Luis,Thank you for your kind words! We're thrilled to hear that you had a wonderful experience at our hotel. Your satisfaction is our top priority, and we look forward to welcoming you back for another fantastic stay in the future.Sincerely, Miran PatelHotel Manager

10/10 - 훌륭해요

Kendrea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 29일
Dear Kendrea,We're delighted to hear that everything met your expectations during your stay! Your satisfaction is our top priority, and we appreciate your positive feedback. Should you need anything further or if there's anything we can improve upon, please don't hesitate to let us know. We hope to have the pleasure of welcoming you back soon.Sincerely, Miran PatelHotel Manager

10/10 - 훌륭해요

Bertha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good place to stay
2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 28일
Dear Bertha,Thank you for the wonderful review of your stay at our hotel. We're pleased to hear that you found our hotel to be a good place to stay. It was a pleasure hosting you, and we hope you will continue making us your home whenever you are in our area.Sincerely, Miran PatelHotel Manager

10/10 - 훌륭해요

CeCe

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a nice place to stay for the night.
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 28일
Dear Guest,Thank you for your positive feedback. We're glad to hear that you found our hotel to be a nice place to stay for the night. Providing comfortable accommodations for our guests is our top priority, and we're pleased that we met your expectations during your stay. We hope to welcome you back for another pleasant stay in the future.Sincerely, Miran PatelHotel Manager

2/10 - 너무 별로예요

LaCresha 님, Tulsa

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The bathroom door had a hole in it floor was dirty fridge was dirty had something red dried t the ice in the back microwave was dirty a rusted in the inside bed sheets looked horrible and pillow had burn marks called front desk and he would not give me a different room not sure if it would have been any better no refund either so we just left and found another room
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 27일
Dear Lacresha,I have taken note of your comments and have shared these with our team for review. My apologies for the inconvenience. All required steps are being initiated to ensure that these are resolved to the optimum standards. Request your understanding and future consideration for a visit.Sincerely, Miran PatelHotel Manager

8/10 - 좋아요

Lekesha

2024년 3월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 17일
Dear Lekesha,Thank you for taking the time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 4 to 5, please be sure to let us know. We appreciate your business.Sincerely, Miran PatelHotel Manager

10/10 - 훌륭해요

Judy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ok
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 24일
Dear Judy,Thanks for the stay and the great feedback by giving us a 5-star rating. It is really encouraging. We feel proud when we get such ratings, which motivates us to serve better. I look forward to welcoming you again.Sincerely, Miran PatelHotel Manager

2/10 - 너무 별로예요

Oscar

2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 11일
Dear Oscar,It is disappointing to see that your stay was not satisfactory at our hotel, given the 1-star rating. It would have been better if you could have specifically mentioned the key areas that bothered you so that we could have focused on improving them. Anyway, your feedback is important to us, and you can contact us at any time to inform us of your concerns. Guest feedback is important to us for improvement. I look forward to seeing you again.Sincerely, Miran PatelHotel Manager

4/10 - 별로예요

Claudia

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
ROOM HAD HOLES ALL OVER COVER I UNDERSTAND I REQUESTED SMOKING BUT IT REALLY SMELLED BAD THE MATRESS WERE NOT COMFORTABLE TV WASNT WORKING BECAUSE THE REMOTE WAS OUT OF BATTERIES OR NOT A MATCH TO TV.
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 22일
Dear Claudia,We apologize for the inconveniences you experienced during your stay. Your feedback regarding the condition of the room, including the smell and the TV remote issue, is concerning, and we will address these matters with our team to ensure improvements are made. Please know that your comfort is important to us, and we will take steps to rectify these issues promptly.Sincerely, Miran PatelHotel Manager

4/10 - 별로예요

Tamara

가족 여행
Room quality was poor. Dirty sheets. Ac unit was destroyed so didn’t work correctly. Stains on furniture.
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 18일
Dear Tamara,We apologize for the unsatisfactory conditions you experienced during your stay. It is unacceptable that the cleanliness and quality of your room did not meet our standards. Your feedback is important to us, and we will address these issues promptly with our housekeeping and maintenance teams to ensure improvements are made. We appreciate your understanding and hope to have the opportunity to provide you with a much more comfortable and enjoyable experience in the future.Sincerely, Miran PatelHotel Manager

6/10 - 괜찮아요

Marcella

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Only stayed maybe 5.5 hrs and they wouldn’t give me my deposit back, said I had to wait two more hrs of stay
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 18일
Dear Marcella,We have taken note of your comments and will review and investigate them further. Please give us some time so that we can verify your claims. We apologize for any inconvenience.Sincerely, Miran PatelHotel Manager

6/10 - 괜찮아요

Veronica

좋아요: 편의 시설/서비스
The room was to small
2024년 3월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 11일
Dear Veronica,We apologize for the inconvenience you experienced with the room size. Your feedback is valuable, and we will take it into consideration as we strive to improve our accommodations for future guests. If there's anything specific you'd like us to address, please don't hesitate to let us know.Sincerely, Miran PatelHotel Manager

10/10 - 훌륭해요

Cortez

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice room with affordable prices. Nice staff, and the location is close to a lot of things that your gonna use on a day to day. The breakfast is a huney bun and orange juice.
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 7일
Dear Cortez,Thank you for your perfect rating and wonderful feedback! We're thrilled to hear that you enjoyed your stay with us, including the nice room at affordable prices, our friendly staff, and the convenient location close to amenities. We're also glad to know that you appreciated our breakfast offerings. Your satisfaction is our priority, and we look forward to welcoming you back for another enjoyable stay in the future!Sincerely, Miran PatelHotel Manager

10/10 - 훌륭해요

Anthony

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was good
2024년 2월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 6일
Dear Anthony,Thank you for your feedback and perfect rating! We're pleased to hear that everything was good during your stay. Your satisfaction is important to us, and we're glad we could meet your expectations. If there's anything else we can do to make your future even more enjoyable, please don't hesitate to let us know. We appreciate your support and hope to welcome you back again soon!Sincerely, Miran PatelHotel Manager

10/10 - 훌륭해요

Janette 님, Post

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great!
2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 5일
Dear Janette,Thank you for your perfect rating! We're delighted to hear that you had a great experience during your stay with us. Your satisfaction is our priority, and we look forward to welcoming you back for another fantastic stay in the future!Sincerely, Miran PatelHotel Manager

10/10 - 훌륭해요

Marisela

2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 27일
Dear Marisela,Thank you for providing us with a perfect rating! We are thrilled to hear that you had a wonderful experience during your stay. If there is anything specific you enjoyed or any feedback you would like to share, we would love to hear it. Your satisfaction is important to us, and we look forward to welcoming you back for another fantastic stay.Sincerely, Miran PatelHotel Manager

10/10 - 훌륭해요

Shawn

2024년 2월에 6박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 23일
Dear Shawn,I appreciate your 5-Star review. We aim to achieve complete guest satisfaction, so I am delighted you felt that way. We think we offer our guests an excellent balance of value, comfort, convenience, and amenities, and it is obvious that you agree. I hope you will stay with us if your travels bring you back to this area. Being in this business is a true pleasure when serving customers like you.Regards,Miran PatelHotel Manager

2/10 - 너무 별로예요

Harold

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Weed smokers everywhere.
2024년 2월에 3박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 3일
Dear Harold,We apologize for any inconvenience or discomfort you experienced due to the presence of smoke on the property. Providing a clean and comfortable environment for all our guests is important to us, and we take reports of smoking violations seriously. As a hotel or property, we never tolerate things like weed or any such things in our hotel or premises. Keeping our guests safe is our highest priority. We will address this issue promptly to ensure a more pleasant experience for all our guests in the future. Sincerely, Miran PatelHotel Manager

10/10 - 훌륭해요

Anthony

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Cool close by freeway
2024년 2월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 25일
Dear Anthony,Thank you, Anthony, for your perfect rating and for sharing your feedback! We're glad to hear that you found our hotel cool and conveniently located close to the freeway. Providing a comfortable and accessible experience for our guests is important to us, and we're delighted that we could meet your expectations. We appreciate your feedback and hope to welcome you back for another pleasant stay in the future!Sincerely, Miran PatelHotel Manager

2/10 - 너무 별로예요

Michelle

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
This place was gross. Sheets looked stained, bathroom door didn’t work, iron didn’t work, breakfast was literally bread coffee and nasty ass orange juice, blankets definitely need replacing (it was itchy and paper thin and heat didn’t work, I was freezing). It was just dirty and ghetto.
2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 23일
Dear Michelle,We sincerely apologize for the unacceptable conditions you encountered during your stay. Your experience does not meet the standards we strive to uphold, and we deeply regret the inconvenience and disappointment caused. We take your feedback seriously and will address each of these concerns with our team to ensure improvements are made. Cleanliness and comfort are our top priorities, and we will work diligently to rectify these issues. Sincerely, Miran PatelHotel Manager

2/10 - 너무 별로예요

Amanda

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 23일
Dear Amanda,It is disappointing to see that your stay was not satisfactory at our hotel, given the 1-star rating. It would have been better if you could have specifically mentioned the key areas that bothered you so that we could have focused on improving them. Anyway, your feedback is important to us, and you can contact us at any time to inform us of your concerns. Guest feedback is important to us for improvement. I look forward to seeing you again.Sincerely, Miran PatelHotel Manager

2/10 - 너무 별로예요

Jose

2024년 2월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 23일
Dear Jose,Thanks for the stay, but it's sad to see the 2-star rating. Please share with us what made you dissatisfied so that we can address it. Your satisfaction is important to us. Please revert.Sincerely, Miran PatelHotel Manager

10/10 - 훌륭해요

Anthony

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The housekeeper knocks on the door and before I can even answer she’s opening my door that’s not cool at all I didn’t like it and she’s done that twice! Fix that please
2024년 2월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 19일
Dear Anthony,Thank you for sharing your feedback with us. We apologize for the inconvenience and invasion of privacy you experienced with the housekeeper entering your room without proper consent. Your comfort and security are important to us, and we'll address this issue with our housekeeping team to ensure that proper procedures are followed in the future. We appreciate your understanding and hope to have the opportunity to provide you with a much-improved experience on your next visit.Sincerely, Miran PatelHotel Manager

6/10 - 괜찮아요

David

아이를 동반한 가족 여행, 출장 여행
좋아요: 직원 및 서비스
Property was not updated
2024년 2월에 4박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 19일
Dear David,We apologize if the property did not meet your expectations in terms of updates. Your feedback is valuable to us, and we will take it into consideration as we continue to improve our facilities. If there are specific areas that you believe require updating, please feel free to share them with us so that we can address them accordingly. We appreciate your input and hope to have the opportunity to exceed your expectations in the future. Thank you for bringing this to our attention.Sincerely, Miran PatelHotel Manager

10/10 - 훌륭해요

Anthony

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like that it’s quiet
2024년 2월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 18일
Dear Anthony,Thank you for your perfect 5 out of 5 rating! We're delighted to hear that you enjoyed the quiet atmosphere during your stay. Providing a peaceful environment for our guests is important to us, and we're glad we could meet your expectations. We look forward to welcoming you back again soon for another relaxing stay!Sincerely, Miran PatelHotel Manager

8/10 - 좋아요

Randy

좋아요: 청결 상태, 직원 및 서비스
2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 18일
Dear Randy,Thanks for staying with us and giving us an 8-star rating. We appreciate your ratings and would like to invite you to write more about how we can improve our services, which could earn us a 10-star review. It will make a big difference for us. It would be highly appreciated. I hope you will visit us again soon.Sincerely, Miran PatelHotel Manager

10/10 - 훌륭해요

Felipe

가족 여행
좋아요: 편의 시설/서비스
Overall good
2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 16일
Dear Felipe,Thank you for your feedback! We're pleased to hear that you had a good overall experience during your stay with us. We appreciate your review and hope to welcome you back again soon!Sincerely, Miran PatelHotel Manager

4/10 - 별로예요

Katina

2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 16일
Dear Katina,Thanks for your stay, and I'm disappointed to see a 4-star rating out of 10. I apologize that we let you down. You don’t mention any specific failures you experienced, so I can’t comment further. I can tell you that we’re involved in a continuous improvement process and are working to make the hotel better than ever before. Perhaps the experience will be better for you if you give us another try in the future.Sincerely, Miran PatelHotel Manager

6/10 - 괜찮아요

David

가족 여행
별로예요: 객실의 편안함
Lies about breakfast
I got this place because breakfast was included but they lie about breakfast All they had was honey buns and orange juice!!!
2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 12일
Dear David,I'm sorry to hear about the disappointing breakfast experience you had during your stay. Your feedback is important, and we apologize for any inconvenience caused by the lack of variety and quality in the breakfast offerings. We will address this issue promptly to ensure improvements are made. We hope to have the opportunity to improve your experience should you choose to stay with us again.Sincerely, Miran PatelHotel Manager

10/10 - 훌륭해요

Daymaris

2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 22일
Dear Daymaris,It is greatly appreciated that you gave it a 5-star rating and shared such positive feedback. We are inspired to work even harder to deliver the best services and succeed in all we do because of your gratitude. Our aim is to provide excellent hospitality, something we are very proud of. It will be a pleasure to serve you once more.Sincerely, Miran PatelHotel Manager

2/10 - 너무 별로예요

GERARDO

2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 22일
Dear GERARDO,It is disappointing to see that your stay was not satisfactory at our hotel, given the 1-star rating. It would have been better if you could have specifically mentioned the key areas that bothered you so that we could have focused on improving them. Anyway, your feedback is important to us, and you can contact us at any time to inform us of your concerns. Guest feedback is important to us for improvement. I look forward to seeing you again.Sincerely, Miran PatelHotel Manager

6/10 - 괜찮아요

Patti

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
It was easy to get to and not far from the Stock Show. We were there two nights and our bed was never made and no clean towels were ever put in our room.
2024년 1월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 8일
Dear Patti,We're delighted to hear that both you and your furry friend enjoyed your stay with us! Providing a welcoming and comfortable experience for all our guests, including pets, is important to us. Thank you for choosing our hotel and for sharing your positive feedback. We hope to have the pleasure of hosting you and your dog again in the future!Sincerely, Miran PatelHotel Manager

2/10 - 너무 별로예요

Kourtney

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
0/10 do not recommend
2024년 1월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 7일
Dear Kourtney,We're sorry to hear that your experience fell short of expectations. If there are specific concerns you'd like to address, please feel free to share them with us so we can work to improve.Sincerely, Miran PatelHotel Manager

6/10 - 괜찮아요

Chris

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Was fairly clean and room was quiet. Parking lot had trash around but was little windy that day. Its now 3 days later and still havent received my deposit back
답변 제공: Hotel Manager 님, 2024년 2월 5일
Dear Chris,Thank you for sharing your experience. We're glad to hear that your room was fairly clean and quiet during your stay. We apologize for any inconvenience caused by the condition of the parking lot and the delay in receiving your deposit back. We'll address these issues promptly to ensure a better experience for our guests in the future.Sincerely, Miran PatelHotel Manager

6/10 - 괜찮아요

James

2024년 1월에 3박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 22일
Dear James,Thank you for the review and rating of 3 out of 5. Kindly give us some opinion, which can be useful for us to improve our hotel service from 3 to 5. We appreciate your feedback!. I hope you will visit us again soon. Sincerely, Miran PatelHotel Manager