Lobby

Reviews of Hyatt House Frankfurt/Eschborn

Hyatt House Frankfurt/Eschborn
FRANKFURTER STRASSE 77, Eschborn

Reviews

9.2

Wonderful

Rating 10 - Excellent. 60 out of 86 reviews" "
Rating 8 - Good. 21 out of 86 reviews" "
Rating 6 - Okay. 3 out of 86 reviews" "
Rating 4 - Poor. 0 out of 86 reviews" "
Rating 2 - Terrible. 2 out of 86 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ara

Liked: Cleanliness, staff & service, property conditions & facilities
Lobby atmosphere
Stayed 3 nights in Apr 2024
Response from Andreas Wolf, General Manager on Apr 29, 2024
Dear Ara, Thank you very much for this kind review of your recent stay.We are delighted that everything met your expectations during your stay with us and that you appreciated our high standards.We look forward to seeing you again soon.Best regards,Andreas Wolf, General Manager

10/10 Excellent

Mihai

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
worth it
nice and spacious room, good location
Stayed 8 nights in Jan 2024

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good hotel located a short ride outside of the main city/tourist areas of Frankfurt. Eschborn is a developing area with a lot of commercial offices and this is an ideal business hotel for those doing business there. It may not be the best for those coming to see sights in Frankfurt but for me it was perfect.
Stayed 5 nights in Oct 2023

10/10 Excellent

DONG WOO

Stayed 4 nights in Sep 2023

10/10 Excellent

Iryna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel for the price we paid. Clean, comfortable bed, ac, good breakfast, free parking outside of the hotel, close to many shopping sites in Frankfurt, probably more but we stayed only 1 night.
Stayed 1 night in Aug 2023

10/10 Excellent

Bichen

Liked: Cleanliness, staff & service, property conditions & facilities
very nice hotel, apartment hotel, all the related fecility are very convenient.
Stayed 1 night in May 2023

8/10 Good

changkyum

Stayed 3 nights in Nov 2022

10/10 Excellent

Evelyn

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Best hotel stay we have had in a while. Absolutely nothing to criticize. Everything was perfect. Wonderful breakfast, microwaves, fridge, and coffee make in your room. Parking in front of the hotel and it was free. What more could you ask for.
Stayed 1 night in Oct 2022

10/10 Excellent

Evelyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good parking and a very nice breakfast
Stayed 1 night in Oct 2022

10/10 Excellent

Ganesh

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and tidy property. Rooms were large and very comfortable Area was great. I think if they had a limited dinner service that would make the place more attractive for a return visit.
Stayed 1 night in Aug 2022

10/10 Excellent

Kirsten

Stayed 1 night in Jul 2022

10/10 Excellent

Colleen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfection for an unexpected airport transfer mishap. Room was perfectly made up, well equipped and spotless. Breakfast was excellent and served for many hours. Nice bar.
Stayed 1 night in Jul 2022

10/10 Excellent

Paul

Traveled with family
Liked: Staff & service, property conditions & facilities
Very friendly staff. The breakfast was nice and the rooms were clean and roomy. I like the walk-in shower.
Stayed 1 night in Jun 2022

10/10 Excellent

James

Stayed 1 night in May 2022

2/10 Terrible

Andrea

Stayed 1 night in Apr 2024
Response from Andreas Wolf, Hoteldirektor on Apr 29, 2024
Sehr geehrte Andrea,Um unseren Service zukünftig weiter verbessern zu können, wäre es für uns von großer Hilfe, wenn Sie uns mitteilen, warum Sie unser Hotel nicht komplett überzeugen konnte. Wir freuen uns immer über konstruktive Kritik und bemühen uns, diese umzusetzen.Mit freundlichen Grüßen,Andreas Wolf, Hoteldirektor

10/10 Excellent

jaewon

Liked: Cleanliness, staff & service, property conditions & facilities
조용하고 깨끗한 숙박시설입니다
Stayed 3 nights in Mar 2024
Response from Andreas Wolf, General Manager on Apr 2, 2024
Dear Guest, Thank you for taking the time to review your stay.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We look forward to welcoming you again. Best wishes,Andreas Wolf, General Manager

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

10/10 Excellent

LEDIO JOAO

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel excelente
Hotel excelente, quarto limpo e com muito espaço, equipe toda simpática e prestativa. Café da manhã bom e localização próxima a ponto de ônibus e trem (S-Bahn) o que facilita muito o deslocamento
Stayed 8 nights in Jan 2024

10/10 Excellent

Helena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Bada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jan 2024

8/10 Good

Kyong Mo

Business traveler
Stayed 4 nights in Dec 2023

10/10 Excellent

Sungchul

Stayed 4 nights in Nov 2023

10/10 Excellent

Heike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir haben ein Musical in besucht und haben eine Übernachtung für 4 Personen benötigt. Wir hatten ein Appartement, welches top ausgestattet war. Personal sehr freundlich und auch das Frühstück ausgezeichnet. Dieses Hotel ist sehr empfehlenswert. Wir kommen gerne wieder
Stayed 1 night in Dec 2023

8/10 Good

Ivonne

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Marco

Stayed 1 night in Nov 2023

10/10 Excellent

Yoonhee

Stayed 2 nights in Aug 2023

10/10 Excellent

Yongbum

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

STEINTHOR

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

DONG WON

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 17 nights in Jul 2023

10/10 Excellent

Changsull

Stayed 1 night in Jun 2023

8/10 Good

jungyeon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
깔끔하고 괜찮습니다.
출장으로 인한 2주 동안의 장기숙박이었습니다. 체크인전 문의 및 요청사항에 대한 답변이 매우 빨랐고 제 요청사항을 최대한 수용해서 객실배정이 이루어졌습니다. 체크인 카운터 직원 친절하고 로비에 있는 무료 차,커피가 매우 좋습니다. 방정리는 매일, 청소는 3일에 1회 해주는데 직원에 따라 청소와 비품정리 상태가 다르다는건 좀 개선해야할거 같습니다.
Stayed 14 nights in Apr 2023

8/10 Good

Andreas

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

8/10 Good

Seungwoo

Stayed 1 night in Mar 2023

10/10 Excellent

HEECHEOL

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
매일 청소해주고 친절해요
Stayed 2 nights in Feb 2023

10/10 Excellent

Selim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2023

10/10 Excellent

YONGJOON

Stayed 1 night in Feb 2023

10/10 Excellent

Abdullah

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

8/10 Good

Andreas

Stayed 1 night in Dec 2022

10/10 Excellent

Torsten

Stayed 4 nights in Nov 2022

8/10 Good

Eric

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Angenehme Atmosphäre

8/10 Good

chanwoo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
전체적으로 만족하는 출장
전체적으로 다 만족하고 좋았습니다 슬리퍼가 있다면 좀 더 좋을거 같은데... 안에 있는 패드가 엄청 느려서 거의 사용할수 없고 전화가 전혀 되지 않네요..고쳐두셔야할듯합니다.
Stayed 4 nights in Oct 2022

10/10 Excellent

Asung

Stayed 7 nights in Sep 2022

8/10 Good

Chen-Hwa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2022

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tutto perfetto, tutto secondo le nostre aspettative.
Stayed 1 night in Aug 2022

10/10 Excellent

Thomes

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

6/10 Okay

DONGHYUN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
호텔에서 즐길 시설은 없지만 일정 마치고 쉬기에는 딱 좋은 호텔입니다
Stayed 2 nights in May 2022

8/10 Good

JINGPENG

Stayed 4 nights in May 2022