외관

NH 프랑크푸르트 에어포트 여행 후기

4 out of 5
NH 프랑크푸르트 에어포트
Moerfelder Strasse 113, Kelsterbach, HE

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 316개 이용 후기 중 181개" "
평점 8 - 좋아요. 316개 이용 후기 중 94개" "
평점 6 - 괜찮아요. 316개 이용 후기 중 23개" "
평점 4 - 별로예요. 316개 이용 후기 중 9개" "
평점 2 - 너무 별로예요. 316개 이용 후기 중 9개" "

9.2/10

청결 상태

8.8/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

8/10 - 좋아요

JAE HO

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Ryan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Yves 님, West Vancouver

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect room, travellers in mind breakfast, efficient staff.
2024년 4월에 1박 숙박함

8/10 - 좋아요

Henry

출장 여행
좋아요: 청결 상태, 직원 및 서비스
TV out of Order! Room Telefon funktionierte nicht. Konnte an den Abend nicht repariert werden! Aussage Rezeption! Gute Nacht!
2024년 4월에 1박 숙박함

8/10 - 좋아요

Ulrich

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Unterkunft nicht zentral zum nächsten Ort
2024년 4월에 1박 숙박함

8/10 - 좋아요

Stephen

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quiet you can sleep with the window open but at the price of being isolated.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Anja

It was a bright and inviting reception area. The room was very comfortable. Only complaint is the lack of outlets in the bathroom. I would have liked to plug something in
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Christine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hilfsbereites Personal
2024년 4월에 1박 숙박함
답변 제공: Rahwa Araya 님, 2024년 4월 8일
Liebe Christine, Vielen Dank für Ihr Feedback! Wir freuen uns, dass Sie unser hilfsbereites Personal positiv wahrgenommen haben. Es ist uns wichtig, dass unsere Gäste sich gut betreut fühlen. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen!

10/10 - 훌륭해요

Brigitte

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Alles sehr gut!
2024년 3월에 1박 숙박함
답변 제공: NH Frankfurt Airport Team 님, 2024년 4월 3일
Sehr geehrte Brigitte,vielen Dank für Ihr positives Feedback! Wir freuen uns sehr zu hören, dass Ihr Aufenthalt bei uns angenehm war und Sie mit unseren Leistungen zufrieden waren.Es wäre uns eine Freude, Sie bald wieder bei uns begrüßen zu dürfen. Zögern Sie nicht, uns bei Ihrem nächsten Besuch zu kontaktieren.Mit freundlichen Grüßen,

10/10 - 훌륭해요

Carlos

2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Tamara

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
free, scheduled shuttle bus to airport terminal. Ran on time, easy to find.
2024년 3월에 1박 숙박함
답변 제공: Your NH Frankfurt Airport Team 님, 2024년 4월 3일
Dear Tamara,Thank you for sharing your feedback with us. We're delighted to hear that you found our scheduled shuttle bus service to the airport terminal free of charge and easy to use. It's great to know that it ran on time and was easy to find.Ensuring our guests have convenient transportation options is a priority for us, and we're glad to hear that our shuttle service met your expectations.We appreciate your feedback and hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Best regards,

8/10 - 좋아요

Benjamin

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Für eine Überbrückungsnacht bis zum Flug vollkommen i.O.!
2024년 3월에 1박 숙박함
답변 제공: NH Frankfurt Airport Team 님, 2024년 4월 3일
Sehr geehrter Benjamin ,Wir danken Ihnen für Ihr Feedback! Es ist schön zu hören, dass Ihr Aufenthalt für eine Übernachtung vor Ihrem Flug vollkommen in Ordnung war.Wir freuen uns, dass wir Ihnen eine angenehme Überbrückungsnacht bieten konnten. Wenn Sie in Zukunft wieder eine Unterkunft vor Ihrem Flug benötigen, würden wir uns freuen, Sie erneut bei uns begrüßen zu dürfen.Mit freundlichen Grüßen,

10/10 - 훌륭해요

Kimberly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The restaurant was expensive; so, we tried to walk to other restaurants outside of the hotel. We definitely don't recommend doing that and ended up back at the hotel restaurant. The food, drinks, and service were amazing. We ended up being really happy. It was worth the large bill. The hotel was really great. We were happy with our rooms and amenities. We will stay there again if we have a long layover in Frankfurt.
2024년 3월에 1박 숙박함
답변 제공: NH Frankfurt Airport Team 님, 2024년 3월 25일
Dear Kimberly,  We sincerely appreciate your positive reviews. Your satisfaction is our utmost priority, and we're thrilled to hear that you enjoyed your stay with us. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Best regards,

10/10 - 훌륭해요

Julius 님, coronado

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The whole experience was positive.
2024년 3월에 1박 숙박함
답변 제공: NH Frankfurt Airport Team 님, 2024년 3월 25일
Dear Julius,  We sincerely appreciate your positive reviews. Your satisfaction is our utmost priority, and we're thrilled to hear that you enjoyed your stay with us. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Best regards,

8/10 - 좋아요

Laura

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Zimmer war gut. Nah an der Unterkunft und in der Nacht auch kaum Flüge. Dennoch fliegen die Flugzeuge schon nahezu über das Hotel und sind dann sehr laut. Unsere Dusche war sehr sehr klein. Top, dass es einen kostenlosen Shuttel zum Flughafen gibt. Leider ist dieser nur ein Minibus und zu Stoßzeiten gilt es schnell zu sein, damit man noch einen Platz bekommt. Man kann diesen nicht reservieren. Öffentliche Busse fahren aber auch direkt vor der Tür. Frühstück haben wir nicht genutzt.
2024년 3월에 1박 숙박함
답변 제공: NH Frankfurt Airport Team 님, 2024년 3월 19일
Sehr geehrte Laura,vielen Dank für Ihre sehr positive Bewertung! Es freut uns außerordentlich zu hören, dass Ihr Aufenthalt in unserem Hotel Ihren Erwartungen entsprochen hat.Ihre Zufriedenheit ist für uns das höchste Lob, und es war uns eine Freude, Ihnen einen angenehmen Aufenthalt zu bereiten. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen.mit freundlichen Grüßen,

8/10 - 좋아요

KENJI

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenience location, clean room and good food.
답변 제공: NH Frankfurt Airport Team 님, 2024년 3월 19일
Dear Kenji, We sincerely appreciate your positive reviews. Your satisfaction is our utmost priority, and we're thrilled to hear that you enjoyed your stay with us. Thank you for choosing our hotel, and we look forward to welcoming you back soon.Best regards,

8/10 - 좋아요

Viola

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: NH Frankfurt Airport Team 님, 2024년 3월 19일
Sehr geehrte Viola,wir schätzen Ihre positive Bewertung sehr. Es freut uns, dass Ihr Aufenthalt bei uns so angenehm war. Wir hoffen, Sie bald wieder begrüßen zu dürfen.Mit freundlichen Grüßen,

8/10 - 좋아요

Ute

좋아요: 직원 및 서비스
Das Zimmer war sehr klein. Länger als 1 Nacht hätte ich nicht bleiben wollen.
2024년 2월에 1박 숙박함
답변 제공: NH Frankfurt Airport Team 님, 2024년 3월 19일
Sehr geehrte Ute,wir freuen uns sehr über Ihre positive Rückmeldung und hoffen, Sie bald wieder bei uns begrüßen zu dürfen.Mit freundlichen Grüßen,

10/10 - 훌륭해요

Gerhard

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Mit dem Transfer gut funktioniert und gute Lage zum Flughafen. Unterkunft sauber und wenig Lärm
2024년 2월에 1박 숙박함
답변 제공: NH Frankfurt Airport Team 님, 2024년 2월 28일
Sehr geehrter Gerhard,wir möchten uns herzlich für Ihre herausragende Bewertung bedanken! Es freut uns sehr zu hören, dass Sie Ihren Aufenthalt in unserem Hotel genossen haben und mit unseren Leistungen zufrieden waren.Ihre lobenden Worte bedeuten uns viel und sind eine Bestätigung für die harte Arbeit und das Engagement unseres Teams. Wir sind stets bestrebt, unseren Gästen einen erstklassigen Service zu bieten und es ist schön zu hören, dass wir diesem Anspruch gerecht werden konnten.Es wäre uns eine große Freude, Sie in Zukunft erneut bei uns begrüßen zu dürfen. Sollten Sie weitere Fragen oder Wünsche haben, zögern Sie bitte nicht, uns zu kontaktieren.Nochmals vielen Dank für Ihre positive Bewertung und wir hoffen, Sie bald wieder bei uns willkommen zu heißen.Mit freundlichen Grüßen,

8/10 - 좋아요

Iryna

좋아요: 청결 상태
2024년 2월에 1박 숙박함
답변 제공: NH Frankfurt Airport Team 님, 2024년 3월 19일
Sehr geehrte Irynawir freuen uns sehr über Ihre positive Rückmeldung und hoffen, Sie bald wieder bei uns begrüßen zu dürfen.Mit freundlichen Grüßen,

10/10 - 훌륭해요

Karen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Sehr freundliches zuvorkommendes Personal. Sehr saubere Zimmer, auch nur für eine Nacht.
2024년 2월에 1박 숙박함
답변 제공: NH Frankfurt Airport Team 님, 2024년 2월 28일
Sehr geehrte Karen,wir möchten uns herzlich für Ihre herausragende Bewertung bedanken! Es freut uns sehr zu hören, dass Sie Ihren Aufenthalt in unserem Hotel genossen haben und mit unseren Leistungen zufrieden waren.Ihre lobenden Worte bedeuten uns viel und sind eine Bestätigung für die harte Arbeit und das Engagement unseres Teams. Wir sind stets bestrebt, unseren Gästen einen erstklassigen Service zu bieten und es ist schön zu hören, dass wir diesem Anspruch gerecht werden konnten.Es wäre uns eine große Freude, Sie in Zukunft erneut bei uns begrüßen zu dürfen. Sollten Sie weitere Fragen oder Wünsche haben, zögern Sie bitte nicht, uns zu kontaktieren.Nochmals vielen Dank für Ihre positive Bewertung und wir hoffen, Sie bald wieder bei uns willkommen zu heißen.Mit freundlichen Grüßen,

10/10 - 훌륭해요

Kenneth

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Large park across street for walking.
2024년 2월에 1박 숙박함
답변 제공: NH Frankfurt Airport Team 님, 2024년 2월 28일
Dear Kenneth, Thank you so much for your wonderful review! We are delighted to hear that you enjoyed your stay with us.It is our goal to provide our guests with excellent service, and we are thrilled to know that we met your expectations. We will continue to strive for excellence and ensure that your future experiences with us are just as enjoyable.Once again, thank you for your positive feedback. We look forward to welcoming you back soon!Best regards,

8/10 - 좋아요

Ilse

2024년 2월에 1박 숙박함
답변 제공: NH Frankfurt Airport Team 님, 2024년 3월 25일
Dear Ilse,  We sincerely appreciate your positive reviews. Your satisfaction is our utmost priority, and we're thrilled to hear that you enjoyed your stay with us. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Best regards,

10/10 - 훌륭해요

Oksana

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and moder design
2024년 2월에 1박 숙박함
답변 제공: NH Frankfurt Airport Team 님, 2024년 2월 13일
Dear Oksana,We hope this email finds you well.We wanted to take a moment to express our sincere gratitude for the outstanding rating you gave us following your recent stay. Your feedback means the world to us, and we are thrilled to hear that you had such a positive experience.At our establishment, we strive to provide exceptional service and create memorable moments for all our guests, and it's feedback like yours that motivates us to continuously improve.Thank you once again for choosing to stay with us and for taking the time to share your thoughts. We hope to have the pleasure of welcoming you back soon for another fantastic experience.Warm regards,

10/10 - 훌륭해요

Karina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
NH ist immer eine gute Wahl
2024년 2월에 1박 숙박함
답변 제공: NH Frankfurt Airport Team 님, 2024년 2월 13일
Sehr geehrte Karina,vielen herzlichen Dank für Ihre ausgezeichnete Bewertung! Wir freuen uns sehr zu hören, dass Sie während Ihres Aufenthalts bei uns eine so positive Erfahrung gemacht haben.Ihre freundlichen Worte bedeuten uns sehr viel und dienen als großartige Motivation für unser Team, weiterhin einen außergewöhnlichen Service für all unsere Gäste zu bieten.Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen für einen weiteren fantastischen Aufenthalt.Herzliche Grüße,

10/10 - 훌륭해요

Serguei

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: NH Frankfurt Airport Team 님, 2024년 2월 18일
Thank you very much for taking the time to share your experience with us.

8/10 - 좋아요

Reinhard

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Personal war auskunftswillig.
2024년 2월에 1박 숙박함
답변 제공: NH Frankfurt Airport Team 님, 2024년 2월 13일
Sehr geehrter Reinhard,vielen Dank für Ihre herausragende Bewertung! Es freut uns sehr zu hören, dass Sie mit Ihrem Aufenthalt bei uns zufrieden waren und eine fantastische Erfahrung hatten. Ihr Feedback ist uns sehr wichtig und motiviert uns, weiterhin exzellenten Service zu bieten.Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen und stehen Ihnen für weitere Fragen oder Anliegen jederzeit gerne zur Verfügung.Mit freundlichen Grüßen,

10/10 - 훌륭해요

Pascale

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Comfortable beds
2024년 1월에 1박 숙박함
답변 제공: NH Frankfurt Airport Team 님, 2024년 2월 18일
Thank you very much for taking the time to share your experience with us.We are look forward to welcoming you back at our Hotel.best regards,

10/10 - 훌륭해요

Dominique

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to airport, very clean,
2024년 1월에 1박 숙박함
답변 제공: NH Frankfurt Airport Team 님, 2024년 2월 18일
Dear Dominique,Thank you very much for taking the time to share your experience with us.We are look forward to welcoming you back at our Hotel.best regards,

8/10 - 좋아요

Margo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good stay close to airport
The hotel room was comfortable and very clean. Room service food was good. (soup & salad). The negatives were that I could not reach anyone at front desk by phone. It kept ringing and ringing. Also there was only 1 channel in english. The satellite should have supported at least a few more channels. Otherwise a good stay close to airport for an early morning flight.
2024년 1월에 1박 숙박함
답변 제공: NH Frankfurt Airport Team 님, 2024년 1월 29일
"Dear guest, Thank you for taking the time to share your feedback with us. We're thrilled to hear that overall, you had a positive experience during your stay. However, we apologize for any inconvenience caused by the lack of English channels.Please rest assured that your comments have been noted, and we will certainly take this into consideration as we strive to enhance our guest experience. We understand the importance of offering a variety of entertainment options, including English channels, and we will work towards addressing this issue.Your feedback is invaluable to us, as it helps us identify areas for improvement and ensure that we meet the expectations of all our guests. We sincerely appreciate your input and hope to have the opportunity to welcome you back in the future, with an even better experience that includes access to English channels.If there is anything else we can assist you with, please do not hesitate to reach out. Thank you once again for choosing to stay with us.Warm regards,

10/10 - 훌륭해요

Roda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: NH Frankfurt Airport Team 님, 2024년 2월 18일
Thank you very much for taking the time to share your experience with us.We are look forward to welcoming you back at our Hotel.best regards,

8/10 - 좋아요

Wilhelm

출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: NH Frankfurt Airport Team 님, 2024년 2월 18일
Thank you very much for taking the time to share your experience with us.We are look forward to welcoming you back at our Hotel.best regards,

10/10 - 훌륭해요

Leiv 님, Dundas

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good place to stay if flying out early.
2024년 1월에 1박 숙박함
답변 제공: Your NH Frankfurt Airport Team 님, 2024년 1월 29일
Dear Leiv,We are truly grateful for your wonderful review! It brings us immense joy to know that you had a great experience with us. Providing exceptional service and creating memorable experiences for our guests is our top priority, and we're delighted that we could exceed your expectations. Your feedback is invaluable to us and serves as a great motivation for our team. We can't wait to have the pleasure of welcoming you back for another fantastic stay in the near future!Best regards,

10/10 - 훌륭해요

Paul

2024년 1월에 1박 숙박함
답변 제공: NH Frankfurt Airport Team 님, 2024년 2월 18일
Thank you very much for taking the time to share your experience with us.We are look forward to welcoming you back at our Hotel.best regards,

10/10 - 훌륭해요

Susanne

가족 여행
Es war sehr sauber und angenehm, der obligatorische gute Standard der NH- Hotels
2024년 1월에 1박 숙박함
답변 제공: NH Frankfurt Airport Team 님, 2024년 1월 22일
Sehr geehrte Susanne,wir freuen uns sehr über Ihre positive Rückmeldung und hoffen, Sie bald wieder bei uns begrüßen zu dürfen.Mit freundlichen Grüßen,

10/10 - 훌륭해요

Jürgen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I’ve stayed here a few times. This time my room was above the kitchen, very noisy, and the room was stone-cold. All else was great as usual.
2024년 1월에 1박 숙박함
답변 제공: NH Frankfurt Airport Team 님, 2024년 1월 17일
Dear Jürgen,thank you very much for taking your time to share your experience with usYou can be sure, that we take your comment seriously and will pass on your suggestions.We would be grateful to see you again in the future and show you our high service standards and quality.

6/10 - 괜찮아요

Renaud

출장 여행
좋아요: 편의 시설/서비스
FREEZING in the room.
2024년 1월에 1박 숙박함
답변 제공: NH Frankfurt Airport Team 님, 2024년 1월 17일
Dear Renaud,Thank you for sharing your personal experience.I truely regret that you left with such a disappointed feeling and rest assured that your feedback has already been shared with the team best regards,

8/10 - 좋아요

Marte

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Customer service is very good at informing guests about the shuttle service. We got a room that is probably facing the airport so we can hear the planes coming and going.
2024년 1월에 1박 숙박함
답변 제공: NH Frankfurt Airport Team 님, 2024년 1월 17일
Dear guest,thank you for your time and sending us your feedback. We are glad to hear that you spend a good time with us. Through comments like yours we make sure that we are on the right track, but of course should not stop improving our service.We hope we can welcome you back again as one of our guests.Best regards,

10/10 - 훌륭해요

Parker

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: NH Frankfurt Airport Team 님, 2024년 1월 17일
Dear Parker,Thank you very much for taking the time to share your experience with us.We are pleased that you felt comfortable with us and hope to welcome you soon again in our hotel.Best regards

10/10 - 훌륭해요

Katja

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Tolles Hotel in super Lage zum Frankfurter Flughaf
Tolles Hotel in der Nähe vom Frankfurter Flughafen mit halbstündigen Shuttlebus zum Terminal.
2024년 1월에 1박 숙박함
답변 제공: NH Frankfurt Airport Team 님, 2024년 1월 17일
Sehr geehrter Gast, vielen Dank für Ihre tolle Bewertung über unser Haus. Wir freuen uns, dass Ihnen der Aufenthalt in unserem Haus gefallen hat.Unser Team ist immer stets bemüht, den Aufenthalt für unsere Gäste so angenehm wie möglich zu gestalten. Umso mehr freut es uns zu lesen, dass wir bei Ihnen alles richtig gemacht haben. Ihr positives Feedback werden wir gerne mit dem ganzen Team teilen!Mit freundlichen Grüßen

8/10 - 좋아요

Elsbeth Gudrun

2023년 12월에 1박 숙박함
답변 제공: NH Frankfurt Airport Team 님, 2024년 2월 18일
Thank you very much for taking the time to share your experience with us.We are look forward to welcoming you back at our Hotel.best regards,

10/10 - 훌륭해요

Ziting

2024년 1월에 1박 숙박함
답변 제공: NH Frankfurt Airport Team 님, 2024년 2월 18일
Thank you very much for taking the time to share your experience with us.We are look forward to welcoming you back at our Hotel.best regards,

6/10 - 괜찮아요

Frieda

2024년 1월에 1박 숙박함
답변 제공: NH Frankfurt Airport Team 님, 2024년 2월 18일
Thank you very much for taking the time to share your experience with us.We are look forward to welcoming you back at our Hotel.best regards,

10/10 - 훌륭해요

Samory

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: NH Frankfurt Airport Team 님, 2024년 2월 18일
Thank you very much for taking the time to share your experience with us.We are look forward to welcoming you back at our Hotel.best regards,

8/10 - 좋아요

Kenneth

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient location to airport via regular shuttle service. On site restaurant also convenient as there is nothing else close by. Large park area across the street, lots of walking paths.
2024년 1월에 2박 숙박함
답변 제공: NH Frankfurt Airport Team 님, 2024년 1월 17일
Dear guest, thank you for your time and sending us your feedback. We are glad to hear that you spend a good time with us. Through comments like yours we make sure that we are on the right track, but of course should not stop improving our service. We hope we can welcome you back again as one of our guests.Best regards

10/10 - 훌륭해요

Theodora

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: NH Frankfurt Airport Team 님, 2024년 2월 18일
Thank you very much for taking the time to share your experience with us.We are look forward to welcoming you back at our Hotel.best regards,

10/10 - 훌륭해요

Armin

2024년 1월에 1박 숙박함
답변 제공: NH Frankfurt Airport Team 님, 2024년 2월 18일
Thank you very much for taking the time to share your experience with us.We are look forward to welcoming you back at our Hotel.best regards,

10/10 - 훌륭해요

Patricia

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Definitely would stay there and next time will definitely remember that they DO offer transportation to and from the airport! I took the hotel transport the morning I left. It was perfect. From the airpot to the hotel - the cab cost me 15 euros - which I could have avoided.
2023년 12월에 1박 숙박함
답변 제공: NH Frankfurt Airport Team 님, 2024년 2월 18일
Dear Patricia,Thank you very much for taking the time to share your experience with us.I really appreciate your comment, about our Shuttle, which I have shared with the responsible department.We are look forward to welcoming you back at our Hotel.Best regards

8/10 - 좋아요

Sabrina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Unterkunft ist außerhalb, aber durch den kostenlosen Shuttle ist man mobil. Wir würden wieder dort buchen!
2023년 12월에 1박 숙박함
답변 제공: NH Frankfurt Airport Team 님, 2024년 2월 18일
Sehr geehrte Sabrina,Vielen Dank das Sie sich Zeit genommen haben Ihre Erfahrungen mit uns zu teilen.Es freut uns sehr das wir Ihnen einen angenehmen Aufenthalt bereiten konnten.Wir würden uns freuen Sie bald wieder bei uns begrüßen zu dürfen.

8/10 - 좋아요

Ganit

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
nice hotel, but stay away from the restaurant
The hotel was nice' clean and on a good shape. The free shuttle is nice, but the should make sure people are not confused between gate 5 on the departures floor and arrivals floor. (we missed the bus, and were not the only ones) The food at the restaurant (dinner) was extremely pricy, (which we were ready to pay) but also less than mediocre. which was very annoying. The service was bad as well. In short - except for the restaurant - all other things at the hotel are recommended,
2023년 12월에 1박 숙박함
답변 제공: NH Frankfurt Airport Team 님, 2024년 1월 22일
Dear Ganit,We appreciate you taking the time to share your feedback on your recent stay. We're genuinely sorry to hear that your experience at our establishment fell short of your expectations.Understanding more about your specific concerns would be immensely helpful for us in addressing and improving our services. If you could provide additional details, it would be greatly appreciated.Your insights are valuable, and we are committed to learning from this experience. Thank you for giving us the opportunity to address your concerns and enhance our service.Best regards,