스탠다드룸, 퀸사이즈침대 2개, 금연 | 책상, 다리미/다리미판, 간이 침대, 무료 WiFi
예약 가능 여부 확인

컴포트 인 왓슨빌 여행 후기

2.5 out of 5
컴포트 인 왓슨빌
112 Airport Blvd, Freedom, CA

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 453개 이용 후기 중 112개" "
평점 8 - 좋아요. 453개 이용 후기 중 176개" "
평점 6 - 괜찮아요. 453개 이용 후기 중 77개" "
평점 4 - 별로예요. 453개 이용 후기 중 44개" "
평점 2 - 너무 별로예요. 453개 이용 후기 중 44개" "

7.8/10

청결 상태

7.8/10

직원 및 서비스

7.0/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

5.4/10

친환경

이용 후기

10/10 - 훌륭해요

leonel

좋아요: 편의 시설/서비스
Comfortable and cleaned
2024년 3월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 3월 22일
Thank you for your feedback. We are glad you found our location comfortable and the staff does make sure to keep the rooms as well as the property in clean and comfortable condition.

8/10 - 좋아요

Stephen

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very courteous and helpful
2024년 3월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 3월 22일
We are glad that you enjoyed your stay at Comfort Inn and our staff took good care of you. This will encourage our staff to keep doing excellent job.

10/10 - 훌륭해요

Bruce

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were very polite and attended to customers needs, even when busy.
2024년 2월에 2박 숙박함
답변 제공: up 님, 2024년 3월 2일
Thank you for your positive review that encourage us to improve our service to our customer.

2/10 - 너무 별로예요

Danny

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
As soon as check in you can notice that the hotel is kept clean, but not very homey. The owners of the hotel seemed to want to get you in & out. Didnt get catch breakfast, but only the door in the lobby work. So bringing in all luggage was a long walk & hassle. They tied the lobby doors shut at night so im assuming its a bad area.
2024년 2월에 1박 숙박함
답변 제공: up 님, 2024년 2월 23일
we have short of employee that purpose we close our main door on nighttime, and this is safety concern.This town is not bad town.

8/10 - 좋아요

Franklin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good
2024년 2월에 1박 숙박함
답변 제공: up 님, 2024년 2월 14일
Thank you for your review.

2/10 - 너무 별로예요

kent

가족 여행
별로예요: 청결 상태, 직원 및 서비스
Worst weekend ever.
Given a room that wasn’t really clean, horrible stains on the curtains, stains on the bedding. Started a shower and shower head was not really functional but it was late so I continued. Tub would not drain, water was ankle deep the next morning. I asked and was given a different room which was functional but not well kept either. The most disturbing part of the stay was everything was shut down around 9:00 pm and a sign up saying “We be back”, doors were blocked with a luggage cart and a power cable wrapped around the entry doors. There was one other car in the parking lot I assume was another guest but no signs explaining who or how to contact someone of there was a problem of any kind. Nobody there and nobody cared either. We have stayed at the facility at least 8 times and never had this kind of experience, we don’t intend on giving this place ever a 9th visit, there are many other choices and we will go there.
2024년 1월에 3박 숙박함
답변 제공: UP 님, 2024년 1월 16일
WE ARE SORRY FOR YOUR INCOVIENCE AND DOOR WAS CLOSE BECAUSE SLOW SEASON WE CLOSED OUR MAIN DOOR AND CUSTOMER USE YOUR ROOM KEY TO OPEN SIDE DOORSHORT OF EMPLOYEE WE HAVE TO DO.

4/10 - 별로예요

Victoria

출장 여행
2023년 12월에 1박 숙박함
답변 제공: mia 님, 2023년 12월 19일
Thank you for your feedback

4/10 - 별로예요

robert 님, Yuma

좋아요: 청결 상태, 직원 및 서비스
No breakfast or coffee
2023년 10월에 1박 숙박함
답변 제공: mia 님, 2023년 10월 10일
tahnk you for your feedback

6/10 - 괜찮아요

Maricela

2023년 10월에 1박 숙박함
답변 제공: mia 님, 2023년 10월 10일
thank you for your stay

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nope. Don't do it Even for the Price
We were the only visitors there. Pretty sure this was living quarters for a lot of families. Not that that's a bad thing but people kept coming in and out all night. The front door was locked with an extension cord. The bed was very bouncy and you could feel every spring. Most lights didn't work or had to be screwed in to work. The smell was clean but very fragrant it was nauseous. We were going to spend two nights but checked out at 5am the next morning because it was just too much. Would not recommend.
2023년 10월에 2박 숙박함
답변 제공: kp 님, 2023년 10월 6일
sorry for your inconvenienced

10/10 - 훌륭해요

Louella

연인과의 여행
좋아요: 직원 및 서비스
Will be back tho
2023년 9월에 1박 숙박함
답변 제공: mia 님, 2023년 10월 2일
thank you

2/10 - 너무 별로예요

Kjirsten

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was extremely rude. We rang the bell and called multiple times and nothing. Thankfully we had a friend who stayed was staying here and already checked in let us inside. I had to bang on the staff door just to get someone up front. Then he cared more about the fact that we woke him up vs helping us check in our room. He then said they canceled our reservation and that I should consider myself lucky I can still stay there. We finally get to our room. The shower has no water pressure and the AC will not stay running. Never again will I stay here. Also they do not serve breakfast
2023년 9월에 1박 숙박함
답변 제공: mia 님, 2023년 9월 30일
We are sorry for your stay and problems.

2/10 - 너무 별로예요

itzhak

별로예요: 청결 상태, 직원 및 서비스
2023년 9월에 1박 숙박함
답변 제공: mia 님, 2023년 9월 19일
thank for your comments.

4/10 - 별로예요

Peishi

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
I was checked in a room with AC that did not work. The manager changed a room for me very quickly. But the new room had very dirty pillow case and towels. The manager was willing to find replacement, but he struggled to find clean ones from the laundry room. I wonder if the hotel just recently changed ownership or something that they are still figuring out how to run a hotel properly. There were people hanging out on the parking lot not sure what they were doing. The hotel has strong detergent smell in the hall way.
2023년 9월에 1박 숙박함
답변 제공: mia 님, 2023년 9월 3일
thanks you for your survey. We are sorry about your problems. we will take care of it.

2/10 - 너무 별로예요

Jose

출장 여행, 가족 여행
별로예요: 편의 시설/서비스
No one was available to check me in with my family when I was there, I waited aver 40 mins to check in. Call the office call around and look for someone to help me!
2023년 8월에 1박 숙박함
답변 제공: up 님, 2023년 8월 26일
your reservation credit card was decline and we have intercom phone outside also we have Ring on front door if you here you should look at sign on door.

6/10 - 괜찮아요

David

2023년 7월에 1박 숙박함
답변 제공: up 님, 2023년 8월 26일
sorry we miss your response

2/10 - 너무 별로예요

Daniel

가족 여행
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
It’s a dump
It’s a dump with no furniture in the room except for a bed
2023년 7월에 1박 숙박함
답변 제공: up 님, 2023년 7월 25일
Sorry for inconvenienced but we are replacing our new furniture.

2/10 - 너무 별로예요

Ivan

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nothing works on this property
2023년 7월에 2박 숙박함
답변 제공: up 님, 2023년 7월 9일
Thank you for let us know your stay we will share with our staff and try to better serve and we are sorry for your inconvenient.

6/10 - 괜찮아요

Shoichi

2023년 7월에 1박 숙박함
답변 제공: up 님, 2023년 8월 26일
sorry we miss your response

8/10 - 좋아요

MERCEDITA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was very friendly, helpful, and provided us with breakfast items. He even shared Indian tea with us.
2023년 6월에 2박 숙박함
답변 제공: mia 님, 2023년 6월 13일
Thank you for your feedback .hope to see you back

8/10 - 좋아요

jorge

출장 여행
2023년 6월에 1박 숙박함
답변 제공: mia 님, 2023년 6월 6일
Thank you for your satay and feedback

8/10 - 좋아요

Brent

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Property is a bit run down and could use some updating. Our room door could not close to use the dead bolt lock. The staff was very friendly.
2023년 5월에 2박 숙박함
답변 제공: mia 님, 2023년 5월 30일
Thank you for your feedback

4/10 - 별로예요

Lizeth

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The place needs to be updated. The furniture and bathroom were old and looked dirty! Towels were stained and ripped. Not the best experience!
2023년 5월에 1박 숙박함
답변 제공: mia 님, 2023년 5월 30일
Thank you for your feedback

2/10 - 너무 별로예요

Muhammad

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Cheap toiletries. Smell in the room. Cleanliness was okish
2023년 5월에 1박 숙박함
답변 제공: mia 님, 2023년 5월 15일
thank you for your feedback. will try to improve

2/10 - 너무 별로예요

ROBERTO C VACA

Can’t even offer breakfast only yogurt and coffee with breakfast included
2023년 5월에 1박 숙박함
답변 제공: mia 님, 2023년 5월 10일
I am sorry you did not get breakfast

2/10 - 너무 별로예요

Ping

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I would suggest that Comfort Inn needs to inspect the property more regularly. We stayed with other Comfort Inn, but this one is well below on staffing level and other amenities. They may try hard, but extremely low staffing level just cannot keep up the place its reputation.
2023년 4월에 1박 숙박함
답변 제공: up 님, 2023년 5월 3일
we are sorry for your unconvinced we try to hire front desk and housekeeping but no one want to work but we work hard to reach your expectation.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
The toilet was clogged so they gave us a different room. This room had a terrible cigarette smell. The night lights didn’t work or they were missing. There was mold in the bathtub.
2023년 4월에 1박 숙박함
답변 제공: up 님, 2023년 4월 24일
Sorry for inconvenient your stay we will attention to our staff your concern

10/10 - 훌륭해요

Shelly

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 1박 숙박함
답변 제공: mia 님, 2023년 4월 17일
Thank you for your stay and glad you liked it

2/10 - 너무 별로예요

Shiloh

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Chech in was easy and fast. The room was not cleaned properly. The sheets on the bed were used and dirty. Found condom rappers on the floor next to the bed. Then on the third night someone tried to break in through the window. Worst stay ever. I will not be staying at comfort inn anymore.
2023년 4월에 4박 숙박함
답변 제공: GM 님, 2023년 4월 8일
sorry about it

2/10 - 너무 별로예요

Stacey

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: GM 님, 2023년 4월 8일
we are sorry about we will look asap thanks

2/10 - 너무 별로예요

Tracie

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Terrible experience
Hotel was sold and we were turned away. Had to drive around to find another hotel while on the phone with Hotels.com customer service waiting for them to find us a new hotel. Call was disconnected and never received help from Hotels.com. Then spent triple the money for a room because it was car week in Monterey. Why I was sent a reminder on 8/14 about my stay when the hotel wasn't accepting customers is completely unprofessional. Everyone should call the hotel first and not rely on any information provided by hotels.com. I'll have to wait 72 hours to see if they will make this right.
2022년 8월에 3박 숙박함

10/10 - 훌륭해요

Isidro

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice and quiet.
2022년 3월에 1박 숙박함
답변 제공: up 님, 2022년 3월 23일
Thank You

6/10 - 괜찮아요

Alex 님, Los Angeles

별로예요: 청결 상태
The only thing I liked was the location since it was close to where I needed to be. Other than that it was NOT worth $150 a night. The towels, couch, and pillows had stains on them.
2020년 6월에 2박 숙박함
답변 제공: up 님, 2020년 6월 26일
we are sorry for Inconvience we share your review with our staff.

10/10 - 훌륭해요

Richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 4월에 4박 숙박함
답변 제공: Hotel Manager 님, 2020년 5월 5일
Hello Richard, It is very nice to see your amazing comment about our hotel. Our team is really delighted with your appreciation. We are privileged to have guests like you. Please come back again and have a fantastic stay. Sincerely, Hotel Manager.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 3월에 2박 숙박함
답변 제공: Hotel Manager 님, 2020년 3월 19일
Dear Guest, Thank you for the 5-Star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure. Sincerely, Hotel Manager

8/10 - 좋아요

Oneika

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Quiet
Comfortable, but the breakfast was meh.
2020년 3월에 1박 숙박함
답변 제공: The Fromt Desk 님, 2020년 3월 10일
Dear Oneika, Thank you for taking the time to tell us about your experience at Travelodge by Wyndham Angels Camp CA. It is always a pleasure to receive positive feedback. I am particularly pleased that you found your stay pleasant, I apologize for breakfast not up to par. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Travelodge, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 - 좋아요

Peggy

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Quick stop or short stay!
Owners are very accommodating to your needs and go out of their way to make you feel welcomed.
2020년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2020년 2월 20일
Dear Guest, Thank you for indicating that you would stay with us again. That’s the highest compliment possible. Our goal is an excellent experience for every guest, and I’m pleased we completely satisfied. We invite you to stay with us again soon so you can experience the many positive attributes of our hotel again. Sincerely, Hotel Manager

2/10 - 너무 별로예요

Pat

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 2월에 1박 숙박함
답변 제공: up 님, 2020년 2월 13일
Thank You

6/10 - 괜찮아요

Jen 님, Watsonville

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
I had called with a question and had the person who answered cut me off and then hang up on me AFTER having to call several times until someone finally answered, too. Once there, I called the front desk as well and got no answer. It's ok, I guess. The room isn't bad just don't go expecting decent customer service.
2020년 2월에 1박 숙박함
답변 제공: up 님, 2020년 2월 4일
we apologize for your Inconvenience we share to our front desk staff

8/10 - 좋아요

Sebastian

출장 여행
좋아요: 청결 상태, 직원 및 서비스
2020년 1월에 1박 숙박함
답변 제공: Hotel Manager 님, 2020년 1월 25일
Dear Guest, Thank you for the review and rating of 8 out of 10. Kindly give us some opinion, which can be useful for us to improve our hotel service from 8 to 10. We appreciate your feedback!. Hope you will visit us again soon. Sincerely, Hotel Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
2019년 11월에 2박 숙박함
답변 제공: Hotel Manager 님, 2019년 12월 6일
Dear Guest, Thank you for choosing our hotel and for giving us the opportunity to serve you. Glad to note that you liked the overall stay looking into the 4-star feedback. We are privileged to have you as a guest. We look forward to seeing you again. Sincerely, Hotel Manager

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
bedroom was so dirtey, food was poor, price was so high and the service poor
2019년 11월에 2박 숙박함
답변 제공: up 님, 2019년 12월 2일
We apologies for Inconvenience we will share with our staff.

2/10 - 너무 별로예요

실제 이용하신 고객

2019년 11월에 1박 숙박함
답변 제공: Hotel Manager 님, 2019년 11월 26일
Dear Guest, We understand your disappointment with us and agree that 1-star is not acceptable. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve any issues immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. Please give me a call or meet us at your earliest convenience. Yours sincerely, Hotel Manager

8/10 - 좋아요

Salvador

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 11월에 1박 숙박함
답변 제공: Hotel Manager 님, 2019년 11월 21일
Dear Guest, Thank you for the review and rating of 8 out of 10. Kindly give us some opinion, which can be useful for us to improve our hotel service from 8 to 10. We appreciate your feedback!. Hope you will visit us again soon. Sincerely, Hotel Manager

4/10 - 별로예요

kent

가족 여행
별로예요: 청결 상태, 직원 및 서비스
No daily room cleaning, shut down breakfast early, poorly staffed
2019년 11월에 2박 숙박함
답변 제공: up 님, 2019년 11월 12일
Thank You

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Too noisy it’s like your bed is on the side of the road.
2019년 11월에 1박 숙박함
답변 제공: up 님, 2019년 11월 12일
Thank You

10/10 - 훌륭해요

Stacey

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 11월에 1박 숙박함
답변 제공: up 님, 2019년 11월 9일
Thank You

8/10 - 좋아요

Jason

좋아요: 직원 및 서비스, 객실의 편안함
Could be a little more clean but overall it was fine.
2019년 10월에 1박 숙박함
답변 제공: up 님, 2019년 11월 9일
Thank You

2/10 - 너무 별로예요

Guest@Room201 님, Bay Area

반려동물 동반 여행, 가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The only good part about our experience here was the Woman working at the Front Desk because she was quick at service and checking in. The cleanliness of the hotel room (not including bathroom) was decent. The worst part was that the toilet wasn't flushing properly since we checked in and the hotel was booked so there was nothing the workers can do about it other than give us a plunger. My family and I had to use the bathroom in the lobby the whole time. The TV also was not working properly since we got there too! I hate writing so negatively about businesses but I hope nobody had the same experience we did at a hotel over $200 a night.
2019년 10월에 1박 숙박함
답변 제공: Subhash Patel 님, 2019년 10월 30일
Dear guest, Thank you for staying at our hotel during your last visit to our area. We welcome your review and comments. We apologize for the customer service. It is disappointing to see that your stay was not satisfactory at our hotel. It would have been better if you could have specifically mentioned the key areas that bothered you so that we would have focussed to improve that. Anyway, your feedback is important to us and you can contact us at any time to inform your concerns. Guest feedback is important to us for improvement. Sincerely, Hotel Manager

2/10 - 너무 별로예요

Victor

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Too much noise
Tooo much noises from street,, we was thinking that windows were open,, I wake up to check the windows ,but windows were closed,,, very bad windows quality,,, this hotel we don’t recommend
2019년 10월에 1박 숙박함
답변 제공: up 님, 2019년 10월 16일
we apologies for inconvenient.