숙박 시설 내 편의 시설/서비스
예약 가능 여부 확인

라 퀸타 인 & 스위트 바이 윈덤 프리몬트/실리콘 밸리 여행 후기

2.5 out of 5
라 퀸타 인 & 스위트 바이 윈덤 프리몬트/실리콘 밸리
46200 Landing Pkwy, Fremont, CA

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 1002개 이용 후기 중 323개" "
평점 8 - 좋아요. 1002개 이용 후기 중 246개" "
평점 6 - 괜찮아요. 1002개 이용 후기 중 179개" "
평점 4 - 별로예요. 1002개 이용 후기 중 121개" "
평점 2 - 너무 별로예요. 1002개 이용 후기 중 133개" "

7.0/10

청결 상태

7.8/10

직원 및 서비스

6.6/10

편의 시설/서비스

6.6/10

숙박 시설 상태 및 시설

7.0/10

친환경

이용 후기

8/10 - 좋아요

YOOYEONG

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
5일 동안 잘 지냈습니다.
2023년 10월에 5박 숙박함

8/10 - 좋아요

YOUNG SU

2023년 2월에 2박 숙박함
답변 제공: DB 님, 2023년 2월 15일
Dear Young Su,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Fremont / Silicon Valley. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 - 좋아요

wilfredo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good
2024년 5월에 2박 숙박함

4/10 - 별로예요

Ivan

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed for 3 weekdays. A few issues I had: 1. I had to go get new keys everyday because they stop working. Sometimes they do, sometimes they dont. 2. No fruit at breakfast or other option than bagels, waffle mix and instant oatmeal baggies. 3. Next to freeway so things can get noisy but you dont really notice until you walk outside. If your window is open, cope. 4. I thought staff was ok. Hotel manager needs to fix the food situation. No guest store for snacks. 5. Bed was comfortable and room was spotless. Thumbs up. Upgrade the property and you have a winner.
2024년 5월에 3박 숙박함

2/10 - 너무 별로예요

Sindhu

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
To start with, there were stains on the carpet. upon request for housekeeping, the room was cleaned in the way that instead of replacing the towels, the used towels were rolled just like the washed ones, the bathroom left uncleaned. When I picked up the phone concerning this issue, I found the phone cord cut. So I went back personally to the front desk to get the towels. As I opened one of them to use, I found it with stains. The hallway always had some tissues, plastic bags on the floor and no one cared to remove them until the next day.
2024년 5월에 3박 숙박함

8/10 - 좋아요

Ishita

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good quite room
2024년 5월에 1박 숙박함

6/10 - 괜찮아요

Hasan

가족 여행
좋아요: 직원 및 서비스
No warm or hot wather in the morning. Tub faucit is hard to work.
2024년 5월에 1박 숙박함

2/10 - 너무 별로예요

hee

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We booked 2 nights at this hotel. I traveled on the second day and returned to the hotel. Didn't clean the room. I went to Frontest and talked about it. I asked for a new towel. We reserved 6 rooms. New towels were only provided in 3 rooms. I asked for 6 more rooms, but Frontest staff told us to They started swearing at us. We were so scared that we returned to our room. I went back to Frontest about 30 minutes later. I talked about it, but I was too scared so I said it again returned to the room. The shame of having to reuse the dirty towel I used yesterday. there was. I would like to get my hotel costs back if possible. What can you help us with? I made a hotel reservation with your company (Expedia)...
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Fabiola

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Todo bien
2024년 5월에 1박 숙박함

8/10 - 좋아요

Matt

가족 여행
좋아요: 청결 상태, 직원 및 서비스
The room was clean, bedding clean, bathroom clean, price was right, a tad dated , one elevator was not working, staff were awesome, worked out great for weekend tournament. Solid inexpensive hotel.
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Keval

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property is well maintained. Location is close to Freeway. Staff is very friendly
2024년 5월에 1박 숙박함
답변 제공: Reema 님, 2024년 5월 15일
Dear Keval , Thank you so much for taking the time to review our Hotel , We appreciate you choosing to stay with us and look forward to your next visit Best Reema

10/10 - 훌륭해요

james

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good place at a good price
2024년 5월에 2박 숙박함
답변 제공: Reema 님, 2024년 5월 14일
Dear James ,Thank you so much for taking the time to review our Hotel . We appreciate your feedback and look forward to your next stay Best Reema GM

8/10 - 좋아요

Carlos A

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
No avian tuallas sufientes y la refri no convela bien y el cuarto echaba mal olor
2024년 5월에 1박 숙박함

2/10 - 너무 별로예요

hee

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We booked 6 rooms. After finishing the first day of travel, I returned to my accommodation. The room wasn't cleaned. I came down to the front desk and talked, but The front desk clerk was annoyed with us. I asked to change the towel. Towels were given for 3 rooms, but they said they would not provide towels for the rest. There were only two towels in the room, so I used them already. When I asked for a replacement, the front desk staff He started swearing (F...k) at us. We returned to our room scared. About 30 minutes later, I went down to the front desk again. I was so scared that I went back to my room. I reused the towel I had already used. Trust your company (Expedia) and make reservations for a long time I have done this and this issue needs to be handled by your company. I would like to get back the money I paid to the hotel. How can you swear and be scary like this in a hotel? I asked for towels to be replaced because the room wasn't cleaned. I swore terribly. We look forward to seeing how you handle it.
2024년 5월에 2박 숙박함
답변 제공: Reema 님, 2024년 5월 11일
Dear Lee , Firstly let me thank you for taking the time to review our Hotel , we appreciate your feedback , We are sorry that the attitude at the front desk was not Hospitable , At La Quinta Rest assured we keep our Hospitality standards high . As the GM I will personally Look into this matter and the concerned Agent will be coached . Once again I apologize for the inconvenience. Best Reema

6/10 - 괜찮아요

Maribel

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 5월에 2박 숙박함

8/10 - 좋아요

Jesus Hermes

2024년 5월에 1박 숙박함

2/10 - 너무 별로예요

Alexandra 님, San Francisco

아이를 동반한 가족 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We have been going every year and this year we notice carpet dirty and cockroach in both the rooms.
2024년 4월에 1박 숙박함
답변 제공: Reema 님, 2024년 5월 2일
Dear Alexandra , Firstly let me thank you for taking the time to review our Hotel . We appreciate your feedback and will look into the issues you have mentioned . We hope you can give us another chance ,Best Reema

10/10 - 훌륭해요

Brian

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Reema 님, 2024년 5월 7일
Dear Brian , Thank you so much for the wonderful review we appreciate your feedback and look forward to welcoming you back Best Reema

10/10 - 훌륭해요

Kelvin 님, Treharris

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent quality hotel stay. Good value. Friendly staff. Well pleased.
2024년 4월에 1박 숙박함
답변 제공: Reema 님, 2024년 4월 29일
Dear Kelvin , Thank you so much for taking the time to Review our Hotel , we appreciate your feedback at La Quinta our Staff works Tirelessly to create a Great Customer experience and we are glad you noticed . We look forward to welcoming you back /Kind Regards Reema

10/10 - 훌륭해요

sujith

2024년 4월에 1박 숙박함
답변 제공: Reema 님, 2024년 5월 18일
Dear Sujith ,Thank you so much for taking the time to review our Hotel . We appreciate your feedback and look forward to your next stay Best Reema GM

2/10 - 너무 별로예요

Mohammad 님, Hollywood

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very dirty No refrigerator in room Too bad breakfast No orange juice and no tea
2024년 4월에 1박 숙박함
답변 제공: Reema 님, 2024년 4월 29일
Dear Mohammed , Thank you so much for taking the time to review our Hotel we appreciate your feedback , We have different Rooms types starting from the base level up the Base type does not have a Fridge . We are happy to give Upgrades per request Thank you once again Reema GM

10/10 - 훌륭해요

Michael

2024년 4월에 1박 숙박함
답변 제공: Reema 님, 2024년 5월 16일
Dear Michael , Firstly let me thank you for choosing to stay with us . We appreciate your feedback and look forward to your next visit Best Reema

6/10 - 괜찮아요

Mia

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
It just outdated, the bathtub that was in our room had rust all over the tubs floor. Other than that, everything else was ok.
2024년 1월에 1박 숙박함
답변 제공: Reema 님, 2024년 4월 29일
Dear Mia, Thank you so much for taking the time to review our Hotel . we appreciate your feedback. Best Regards Reema

8/10 - 좋아요

Alejandro

좋아요: 직원 및 서비스
2024년 2월에 1박 숙박함
답변 제공: Reema 님, 2024년 4월 21일
Dear Alejandro ,Thank you for choosing to stay with us , we appreciate you taking the time to give us a positive feedback and we look forward to your next visit .Best Reema GM

8/10 - 좋아요

Yosup

좋아요: 청결 상태
Property condition got better. In the past, I found furniture and/or air con unit broken. Towels were not available etc. Got much better.
2024년 4월에 1박 숙박함
답변 제공: Reema 님, 2024년 4월 21일
Dear Yosup ,Thank you for taking the time to review our Hotel , We appreciate that you notice we are trying to do better and keeping our service standards high. We look forward to welcoming you back Best Reema GM

4/10 - 별로예요

Zhaoan

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

Abraham

2024년 4월에 4박 숙박함
답변 제공: Reema 님, 2024년 4월 13일
Dear Abraham, Firstly let me thank you for choosing to stay with us . We appreciate your feedback and look forward to welcoming you back Sincerely Reema

10/10 - 훌륭해요

SANCHITA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Love the welcome greetings and the welcome bag. Also, it feels good to eat breakfast in the lounge.
2024년 4월에 1박 숙박함
답변 제공: Reema 님, 2024년 4월 12일
Dear Sanchita , Firstly let me thank you for choosing to stay at La Quinta . We appreciate you taking the time to review our Hotel and look forward to welcoming you back.Best Reema

10/10 - 훌륭해요

Fear

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Really nice customer service and well taken care of my reservation
2024년 3월에 2박 숙박함
답변 제공: Reema 님, 2024년 4월 11일
Dear Fear , Thank you so much for taking the time to give us a positive review, at La Quinta we try and keep our Hospitality standards high and we are elated that you noticed . We cant wait to welcome you back Sincerely Reema

8/10 - 좋아요

c

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The beds are nice and do not make noise. However, the carpet needs a thorough clean up.
2024년 4월에 1박 숙박함
답변 제공: Reema 님, 2024년 4월 11일
Dear C , Thank you so much for taking the time to review our Hotel , we appreciate your feedback and look forward to welcoming you back Best Reema

4/10 - 별로예요

Jayasimhan 님, Eden Prairie

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
Breakfast was done by 8:20. When requested politely was denied to stock anything additional. Would rate 1 star but I am just too nice.
2024년 4월에 3박 숙박함
답변 제공: Reema 님, 2024년 4월 5일
Dear Jayasimhan,Thank you for taking the time to review our Hotel , we appreciate your feedback and look forward to your next visit . We usually have breakfast out till 9 AM Best Reema

8/10 - 좋아요

Steven

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice facilities.
2024년 3월에 1박 숙박함
답변 제공: Reema 님, 2024년 4월 11일
Dear Steven , Thank you so much for giving us a positive review we appreciate you choosing to stay with us and look forward to welcome you back Best Reema

2/10 - 너무 별로예요

Mary

반려동물 동반 여행, 가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
DV incident in the hallway while I was there. No one at front desk answered calls. Room key was super problematic took many trys to work everytime. Ran out of soap and toilet paper, only given one small bar and one roll for 2 night stay. Breakfast left a lot to be desired. Front desk rarely had staff. Only pros were the cost and other than the DV incident relatively safe.
2024년 3월에 2박 숙박함

2/10 - 너무 별로예요

Jordan

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Pool and hut tub are disgusting, entire hotel is dated and in need of a face lift. Breakfast is toast and waffles, they were out of baglea and cream cheese for 6 days. Not even close to continental. Room catds go out every day, i stopped even bothering with them and just had managment make me new keys every time i left my room. Bed was alright, sheets were clean, but that was the only enjoyable part of my stay. Room service is every other day, but they only leave 1 towel
2024년 3월에 11박 숙박함
답변 제공: Reema 님, 2024년 3월 25일
Dear Jordan , Thank you so much for taking the time to review our Hotel , We appreciate your feedback .Our Pool and Hot Tub are seasonal and closed at the moment We will look into adding some seasonal fruits to breakfast as well . Thank you Reema GM

2/10 - 너무 별로예요

Tushar

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I need an alternative
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Fields

2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Patricia

연인과의 여행
별로예요: 직원 및 서비스
Great location met our basic needs. The breakfast is basic. No daily housekeeping. Only upon request. Dog friendly facility. The room smelled of dog.
2024년 3월에 3박 숙박함

8/10 - 좋아요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good for a day stay
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Carl

연인과의 여행
좋아요: 직원 및 서비스
Our room was very quiet. Even being right next to the freeway the double windows worked great blocking the sound. It was nice to be able to open the windows to get a little fresh air. Many places you cannot do that. We were able to enjoy the hot tub even though most of the jets were not working which we were told of beforehand. The bed was super comfortable.We loved it! I thought the price was pretty good as well.
2024년 3월에 1박 숙박함

8/10 - 좋아요

Anita

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed 2 nights.
2024년 3월에 2박 숙박함

6/10 - 괜찮아요

Daisy

가족 여행
좋아요: 직원 및 서비스
Hallway looks dirty or worn out. Maybe it’s old. Room carpet needs deep cleaning or maybe needs replacement. Bathroom dink and tile has noticeable cracked . Elevator smells smoke as if someone is smoking . Outside looks nice .
2024년 3월에 1박 숙박함

8/10 - 좋아요

Darlene

연인과의 여행
좋아요: 편의 시설/서비스
별로예요: 직원 및 서비스
The room was very nice but the house keeping was terrible
2024년 3월에 2박 숙박함
답변 제공: Reema 님, 2024년 3월 16일
Dear Darlene , Thank you so much for taking the time to review our Hotel , we appreciate your business and look forward to welcoming you back Best Reema

10/10 - 훌륭해요

Regina

2024년 3월에 9박 숙박함
답변 제공: Reema 님, 2024년 4월 5일
Dear Regina , Thank you for giving us a five star review at La Quinta our Staff works tirelessly to make the Guest experience great and Iam glad you enjoyed your stay with us Best Reema

8/10 - 좋아요

Theresa

좋아요: 청결 상태
2024년 3월에 2박 숙박함

6/10 - 괜찮아요

Jose

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Great price. Bathroom could use a better cleaning. Had trouble getting back into the room at the end of the night, door key censor was having issues.
2024년 2월에 1박 숙박함
답변 제공: Reema 님, 2024년 3월 13일
Dear Jose,Thank you so much for taking the time to review our Hotel . We appreciate your feedback and your comments will be shared with the team to help us do better . We look forward to welcoming you back Best Reema GM

2/10 - 너무 별로예요

Miriah

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I'll upload the photo when I make my Google review. I stayed in a suite my first night it was very basic to pay extra so my second night I change my room to a regular room. On my way to my room I noticed white patches in the carpets of the hallways and it smelled all throughout the halls (that should've been my first clue I'd have an issue.) After I finally got into my room and sanitized all the main areas as I was cleaning the bathroom I noticed medium size patch of black mold on the ceiling. I immediately gathered my belongings to check out. The person who checked me in seemed to be understanding and helped me with a quick checkout. However I don't understand how the hotel employees aren't aware of what's occuring at their hotel, I was a bit upset I wasted my time.
2024년 2월에 1박 숙박함

8/10 - 좋아요

Cyla

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
I loved my visit but the elevator broke the last 2 days and its hard going up and down 5 flights with a child
2024년 3월에 5박 숙박함
답변 제공: Reema 님, 2024년 3월 12일
Dear Cyla , Thank you so much for taking the time to review our Hotel , we appreciate you choosing to stay with us and look forward to welcoming you back Best Reema GM

8/10 - 좋아요

Binesh

Not Good
2024년 2월에 1박 숙박함
답변 제공: Reema 님, 2024년 3월 12일
Dear Binesh , Thank you so much for taking the time to review our Hotel we appreciate your feedback and look forward to your next visit Best Reema GM

8/10 - 좋아요

Carlos

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The hotel is excellent... to eat you have to go out and it's not close
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Rachelle

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Check in was easy and quick
2024년 3월에 1박 숙박함