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모텔 6 프런트 로얄, 버지니아 여행 후기

2 out of 5
모텔 6 프런트 로얄, 버지니아
141 West 15th Street, Front Royal, VA

이용 후기

6.6
평점 10 - 훌륭해요. 394개 이용 후기 중 85개" "
평점 8 - 좋아요. 394개 이용 후기 중 109개" "
평점 6 - 괜찮아요. 394개 이용 후기 중 71개" "
평점 4 - 별로예요. 394개 이용 후기 중 60개" "
평점 2 - 너무 별로예요. 394개 이용 후기 중 69개" "

6.8/10

청결 상태

7.4/10

직원 및 서비스

6.2/10

편의 시설/서비스

6.4/10

숙박 시설 상태 및 시설

6.4/10

친환경

이용 후기

10/10 - 훌륭해요

DAEBONG

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 5월에 1박 숙박함
답변 제공: Management 님, 2018년 5월 19일
Thank you for the feedback. We hope to see you again.

8/10 - 좋아요

Hugo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
None
2024년 5월에 1박 숙박함

2/10 - 너무 별로예요

Willie

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
👎
2024년 5월에 2박 숙박함

8/10 - 좋아요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Just what i needed
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Misty

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I’d definitely recommend this hotel ..I was very impressed with how the rooms looked and they were super clean . The staff was awesome and friendly I’d definitely stay here again …Highly recommended
2024년 5월에 2박 숙박함
답변 제공: Siddhi 님, 2024년 5월 15일
Thank you for your review! Glad you enjoyed your stay and hope to see you again soon!

8/10 - 좋아요

paul

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Older motel but clean with comfortable bed. No hair dryer is a minus.
2024년 4월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2024년 5월 15일
Hi Paul, We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs.Natalie #Team6

6/10 - 괜찮아요

Gregory

출장 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
For the low price, I can't complain to much. However, I experienced two air conditioners (I believe they swapped it during my stay). The first was loud enough to wake me up when it kicked on. The other lowered the temp to around 80-deg. One morning the water from the shower was cold.
2024년 4월에 5박 숙박함
답변 제공: Brand Experience Team 님, 2024년 5월 15일
Hi Gregory, Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

8/10 - 좋아요

Camille

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was nice. Room was clean & shower was hot. Wasn’t too loud even on a Friday night so that was nice.
2024년 4월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 5월 7일
Hi CamilleWe appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

10/10 - 훌륭해요

Kurt

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 5월 3일
Hi Kurt,Thank you for the perfect rating!Lilith#Team6

8/10 - 좋아요

Nathan

Nice view & Travel Area
2024년 4월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 5월 2일
Hi Nathan, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Natalie #Team6

4/10 - 별로예요

Mark

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
tv didnt operate proprerly. Notva very clean place
2024년 2월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 3월 12일
Hi MarkThanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

2/10 - 너무 별로예요

Amanda

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Cockroaches and rude night audit
Things started out ok but when we were getting ready to shower there were cockroaches in the sink, tub, refrigerator and desk. Parking is a nightmare and no large vehicles would fit. We had a Dodge Challenger and it now has front end damage from the wall to get out of the motel. The alleyway that you are forced to go through is maybe meant for a Mini Cooper. When we asked for money back, night audit was rude and started yelling at us like it was our fault. Luckily we did get a full refund. Never going to stay here again.
2024년 2월에 1박 숙박함
답변 제공: Nancy Y. 님, 2024년 3월 6일
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

4/10 - 별로예요

Beth

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beds were horrible and hard. Used towels left in room. Sent us around the back with a trailer. NO ROOM. Too tired to care
답변 제공: Brand Experience Team 님, 2024년 2월 28일
Hi Beth,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Motel 6
Rented a smoking room, the ceiling fan was very dangerous (shaking badly), I was offered a different non smoking room or told no refund.
2024년 2월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 2월 21일
Hi Traveler,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 - 훌륭해요

John

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room was clean, the staff was friendly and the koi pond is pretty cool.
2023년 12월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 2월 7일
Hi JohnWe’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Lilith#Team6

4/10 - 별로예요

william w

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
You get what you pay for.
2023년 12월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 1월 9일
Hi William,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Lilith#Team6

2/10 - 너무 별로예요

Tiffany

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함

2/10 - 너무 별로예요

Monica

2023년 12월에 4박 숙박함

4/10 - 별로예요

Ronald

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Roaches not very clean no coffee alot of times floors dirty

2/10 - 너무 별로예요

Mark

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
attitudes here, will NEVER stay again! Avoid!
This place has really gone down hill. it was never that nice of a place but at least the lady there at night was nice previously. When we went to check in she gave me an attitude because I requested the same room on the corner that makes it easier on my girlfriend to walk up. she has issues walking. we were put in a room in the middle of the motel even though I had previously requested in writing when booking the stay. Then the toilet backed up I asked for a plunger for the toilet, and was never checked on to see if the problem was fixed! The toilet would take forever to go down. we booked 2 nights, and were out the following day, upon returning the 2nd night we needed towels because of needing to use some from the toilet and went to the desk and no one was there! I went back over 4 times within an hour and no answer! I called 4 or 5 times from the room and no answer there either! the following morning I went back needing towels so we could both take showers before leaving and the man at the desk hands me 2 towels! also with an attitude. This place is unreal! For several years we would stay here for our getaway to the area. It will NEVER happen again! Avoid this place!
2023년 12월에 2박 숙박함
답변 제공: Nancy Y. 님, 2023년 12월 21일
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

2/10 - 너무 별로예요

Deborah

별로예요: 청결 상태, 숙박 시설 상태 및 시설

2/10 - 너무 별로예요

Thomas

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Stacey

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great value!! The room was clean and updated. Impressed with the hotel.
2023년 12월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 12월 12일
Thank you so much for your review, we really appreciate the support. We look forward to seeing you again soon! Cameron A. #Team6

2/10 - 너무 별로예요

Monica

단체 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We had roaches in our room
2023년 11월에 2박 숙박함
답변 제공: Nancy Y. 님, 2023년 12월 5일
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 - 좋아요

Jeffrey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Easy access from I-81, close to Skyline Dr. Leaky toilet valve ran frequently thru the night.
2023년 11월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 12월 5일
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

6/10 - 괜찮아요

Jean

별로예요: 청결 상태
Pest problem
The price is good and the hotel is quiet. The problem is they have roaches.
2023년 11월에 6박 숙박함
답변 제공: Brand Experience Team 님, 2023년 11월 21일
Hi Jean,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

6/10 - 괜찮아요

M. Christian

가족 여행
Rooms have only bare necessities. Only microwave and fridge. One mirror. Clean but run down. Management not the friendliest and difficult to understand.
2023년 10월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 11월 1일
Hi M. Christian,We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around. Until then, we’ll leave the light on. For you. Lilith#Team6

2/10 - 너무 별로예요

Patrick

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Roaches. Immediately refunded
Checked in. 5 min later they refunded our money. Walked into bathroom and turned light on. 4-6 roaches scattered. Had to drive 45 min in wrong direction for another hotel. No idea about anything else. ROACHES
2023년 10월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 10월 26일
Hi Patricia,We are disappointed to learn that we fell short of your expectations. We take reports of pest control very seriously. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.Maz K.#Team6

8/10 - 좋아요

Sameer

2023년 10월에 1박 숙박함

6/10 - 괜찮아요

Shaun

가족 여행
2023년 10월에 1박 숙박함

8/10 - 좋아요

Deborah

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함

8/10 - 좋아요

Patricia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Cute property but could use some maintenance. Still worth the stay.
2023년 10월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 11월 1일
Hey Patricia, thanks for taking time to share your review. We appreciate your support.Lilith#Team6

10/10 - 훌륭해요

Adam

2023년 10월에 1박 숙박함

8/10 - 좋아요

Jo-Ann

2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Sam

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Leanoria

가족 여행
A close stay near all restaurants
We needed to have a place near our event so the dogs hung out til we got back. The room was clean and comfortable
2023년 9월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 9월 13일
Hi Leanoria, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

10/10 - 훌륭해요

Ronald

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 4박 숙박함

2/10 - 너무 별로예요

Crystina

출장 여행
Terrible!
I was not given the room I paid for. Water was not hot. Urine stains on bed.
2023년 8월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 9월 13일
Hi Crystina,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 - 훌륭해요

Ronald

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Motel 6
Been really good quiet and they don't bother you nice people here
2023년 8월에 3박 숙박함
답변 제공: Brand Experience Team 님, 2023년 9월 13일
Hi Ronald, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

10/10 - 훌륭해요

Joe

2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Joe

2023년 8월에 1박 숙박함

6/10 - 괜찮아요

Kirby

2023년 8월에 7박 숙박함

8/10 - 좋아요

Michael

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
All good
2023년 8월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 9월 7일
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

2/10 - 너무 별로예요

Alan

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
TOTAL HELL! THEY CAME IN MY ROOM WHEN I WENT SHOPPING AND THREW OUT ALK 9F MY BELONGINGS! THOUSANDS OF DOLLARS WORTH INCLUDING MY COMPUTER! DO NOT STAY HERE! HORRIBLE WIFI AS WELL! DO NOT STAY HERE! DO NOT STAY HERE! DO NOT STAY HERE!

8/10 - 좋아요

Kirby

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Be nice to place and breakfast but everything is good
2023년 8월에 7박 숙박함
답변 제공: Brand Experience Team 님, 2023년 8월 29일
Hi Kirby,Thanks for your review, we really appreciate the support. Lilith#Team6

8/10 - 좋아요

Alan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good owners. No tables in the rooms which hurt me for interviewing on Teams etc., but price of rooms make it a great place. Location is great. Walking distance to the pizza restaurant of the Melting Pot restaurant is great. The Melting Pot not only has the greatest pizza in the state, but also the number one privately owned pizza restaurant on the entire East Coast! The crispy pizza is so great that people from California have it shipped to them! Great motel, great bargain and great owners make this one of the best Motel 6's in the country
2023년 8월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 8월 23일
Hi Alan,We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Maz K. #Team6

8/10 - 좋아요

Shanon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was clean
2023년 8월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 8월 23일
Hi Shanon,Thank you for the perfect rating!!Maz K.#Team6

8/10 - 좋아요

Alyssa

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
clean & nice
2023년 8월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 8월 23일
Hi Alyssa,Thank you for positively rating your stay!!Maz K.#Team6

8/10 - 좋아요

Lynn

2023년 7월에 2박 숙박함

8/10 - 좋아요

Family

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property was clean and well lit.
2023년 7월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 7월 18일
Hi Travelers,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith #Team6