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"Staff are incredibly accommodating and helpful. I needed to book an additional night for myself as my partner’s flight is a day earlier than mine, and the staff at the front desk were incredible with assisting me through that process. The rooms itself were spacious and the amenities within the room were comforting as well. (The slippers & pajamas? Oh my god.) laundry seems to be done every morning before 12pm, but if you opt for a do not disturb morning, there’s a button (that flashes red. It is also labelled as DND) near the entrance that will let the housekeeping staff know. "

"It was a beautiful establishment that allowed us to have a wonderful 2 week stay in a great area."

"Great location and our dining experience was very good with plenty of options. The room however smells a little musty (damp) or perhaps Smokey, not very appealing on arrival."

"Amazing space"

"Great location and amenities "

"excellent"

"Everything you could want was available here. Great place to stay."

"Was a great stay, rooms were clean and rooms were big"

"Central location close to the shinagawa train station, shops and restaurants nearby. Excellent staff and service. Best amenities. Toiletries, slippers and pajamas provided and replenished daily. "