객실 내 금고, 책상, 암막 커튼, 다리미/다리미판

컴포트 인 유니버시티 여행 후기

2.5 out of 5
컴포트 인 유니버시티
3440 SW 40th Blvd, Gainesville, FL

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 1001개 이용 후기 중 466개" "
평점 8 - 좋아요. 1001개 이용 후기 중 261개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 125개" "
평점 4 - 별로예요. 1001개 이용 후기 중 82개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 67개" "

7.8/10

청결 상태

8.8/10

직원 및 서비스

7.8/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

2/10 - 너무 별로예요

FERNANDO

출장 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Humid, bad odor carpet
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 16일
Hello FERNANDO,We are sorry to hear about your experience. Guest feedback helps us improve our services. We recommend for such issues to be reported directly to our management team so they can address them accordingly.

10/10 - 훌륭해요

Brad

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice & clean hotel.
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 17일
Hello Brad,Thank you for sharing your positive feedback about our hotel. We are delighted to hear that you found our property nice and clean during your stay. Your kind words are truly appreciated, and we hope to welcome you back in the future for another enjoyable experience.

10/10 - 훌륭해요

johnna

아이를 동반한 가족 여행
좋아요: 편의 시설/서비스
Staff
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 14일
Hello johnna,We are sorry to hear about your experience with our staff. We strive to provide excellent service and will address this with the team to ensure better experiences in the future. Thank you for bringing this to our attention.

10/10 - 훌륭해요

mary

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location
2024년 4월에 3박 숙박함
답변 제공: Manager 님, 2024년 4월 9일
Hello mary,We are delighted to hear that you appreciated our hotel's prime location. Your feedback is valuable to us, and we hope to welcome you back for another enjoyable stay.

6/10 - 괜찮아요

Jill

출장 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
Location is great. Right off one of the main roads and near a bunch of great stores and restaurants. Only issue was our room was facing the Highway which made it noisy. Also, hair dryer did not work
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 9일
Hello Jill, We appreciate your positive feedback about our convenient location near various amenities. We regret that you encountered noise disturbances and issues with the hairdryer during your stay. Your comments will be shared with the relevant teams for their awareness.

8/10 - 좋아요

Fabio

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent hotel for two or three days in Gainesville. Clean, lots of available and free parking, good breakfast and very friendly staff
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 9일
Hello Fabio,We are pleased to hear that you enjoyed our clean facilities, ample parking, complimentary breakfast, and friendly staff during your stay in Gainesville. Your positive feedback is greatly appreciated and we hope to have the pleasure of welcoming you back in the future.

10/10 - 훌륭해요

David

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 9일
Hello David,Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

10/10 - 훌륭해요

Andrew

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not a bad place to stay, great location for food and shops.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 9일
Hello Andrew,We're glad to hear you enjoyed our hotel's convenient location! Feel free to reach out to our management team for any further assistance or feedback.

8/10 - 좋아요

Mary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 9일
Hello Mary, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.

10/10 - 훌륭해요

Brittny

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay quiet and staff was awesome. Great customer service.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 7일
Hello Brittny,Your kind review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much for writing such a great compliment regarding our team. Such kind of candid reviews always inspire us. We will share your feedback with our staff members. Waiting to serve you again!

8/10 - 좋아요

Evelynne

출장 여행
It was adequate. Bedding & bathroom clean. Desk was sticky & light fixtures looked like they hadn’t been dusted in years.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 5일
Hello Evelynne,We appreciate your feedback and are glad you found the bedding and bathroom clean. We will look into the desk and light fixtures to ensure they meet our standards for future guests.

4/10 - 별로예요

Sheran

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Road noise
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 29일
Hello Sheran,We apologize for any inconvenience caused by the road noise during your stay. Guest feedback is valuable, and we will address this concern to enhance the overall experience for our guests. Thank you for bringing this to our attention.

6/10 - 괜찮아요

Megan

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was good if you are there to just sleep quick and nothing else. It’s definitely not worth the money and the breakfast was terrible. They don’t offer enough or have the space for the capacity of the hotel.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello Megan, We appreciate your feedback on your recent stay. We strive to provide a comfortable experience for all our guests. Should you have any further concerns, please reach out to our management team directly to address them accordingly.

10/10 - 훌륭해요

Madeline

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location and convenient!
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello Madeline,We are delighted to hear that you found our hotel to be conveniently located. We strive to provide a central hub for our guests to explore the area easily. Thank you for sharing your positive experience with us!

10/10 - 훌륭해요

Debbie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Reasonable priced, room was excellent
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello Debbie,We are delighted to hear that you found our room to be excellent. Your feedback is appreciated and we look forward to welcoming you back in the future.

6/10 - 괜찮아요

Miriam

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The folks there were terrific but we will never stay that close to an expressway again. The constant noice from I-75 didn't allow us to sleep well.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello Miriam, Thank you for sharing your feedback with us. We regret to hear that the noise from the nearby expressway impacted your stay. Your comments will be shared with our team for future improvements. We hope you will give us another chance to provide you with a more peaceful experience on your next visit.

4/10 - 별로예요

Jeremy

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
First people drinking beer at pool playing loud music, we had someone come to Our door at 3 am trying to get in then left beer can in the elevator for couple of hour till I picked it up and threw it out. Bathroom moldy
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Jeremy, We apologize for the disturbance you experienced during your stay. Providing a peaceful environment for all our guests is a top priority. We encourage guests to report any disturbances directly to our staff for immediate resolution. Your feedback regarding the cleanliness will be shared with our housekeeping team for necessary improvements. Thank you for bringing this to our attention.

8/10 - 좋아요

Steven

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Steven, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

2/10 - 너무 별로예요

Sandy

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was wonderful. The rooms, however, were not. The first room smelled of pets so I requested another room. The second room smelled slightly less of pets (dogs) but I believe there were fleas in the room. It unfortunate that they don't keep guests without pets in separate areas.
답변 제공: Manager 님, 2024년 3월 22일
Hello Sandy, Thank you for sharing your feedback with us. We are pleased to hear that you found our staff members to be wonderful during your stay. We take all guest comments seriously and will share your concerns with the appropriate team members for review and improvement. Please feel free to reach out to management directly for any further assistance.

10/10 - 훌륭해요

Leslie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great service and communication
2024년 3월에 3박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Leslie,We appreciate your kind feedback on our service and communication during your stay. If you have any further comments or suggestions, please feel free to reach out to our management team. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

6/10 - 괜찮아요

Kevin

출장 여행, 가족 여행
Hotel was ok.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 16일
Hello Kevin, We appreciate your feedback and are glad to hear you found our hotel satisfactory. If you have any further comments or suggestions, please feel free to reach out to our management team. Thank you for choosing to stay with us.

10/10 - 훌륭해요

Dawn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really enjoyed My Stay
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 14일
Hello Dawn,We are delighted to hear that you had an enjoyable stay with us. Guest feedback is invaluable to us as we strive to provide exceptional experiences for all our visitors. Should you have any further comments or suggestions, please do not hesitate to reach out to our management team. Thank you for choosing our hotel, and we hope to welcome you back soon.

4/10 - 별로예요

Walter

2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 29일
Hello Walter,We regret to hear that your experience did not meet your expectations. Please don't hesitate to contact us directly to provide further details so we can address any concerns you may have. We appreciate your time and hope to welcome you back for an improved stay.

10/10 - 훌륭해요

Deb

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were friendly, the room was clean and breakfast was good.
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Christina

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 6일
Hello Christina, We are sorry to hear that your recent experience did not meet your expectations. Please reach out to us directly so we can address any concerns you may have. We value your feedback and would like the opportunity to make things right for you.

8/10 - 좋아요

Louise 님, Fonthill

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy to find off the highway. Room was clean, beds comfortable. Very noisy as the room faced the I75. Plaza nearby for restaurants, but was able to order pizza using Door Dash.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 6일
Hello Louise,We appreciate your feedback on the cleanliness and comfort of your room. Should you face any noise disturbances during your stay, feel free to reach out to our front desk for assistance. It's great to hear you enjoyed the convenience of nearby dining options and delivery services. Your suggestions help us improve our guests' experiences in the future.

10/10 - 훌륭해요

Grant

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice people manager even brought our baggage to our room!!
2024년 2월에 3박 숙박함
답변 제공: Manager 님, 2024년 3월 6일
Hello Grant,We strive to provide exceptional service to all our guests. Your positive feedback is truly appreciated, and we're thrilled to hear about your experience with our manager. Your kind words will be shared with our team for their dedication to guest satisfaction. Thank you for choosing our hotel for your stay.

10/10 - 훌륭해요

Marcus

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 28일
Hello Marcus,We appreciate your feedback and are delighted to hear you had a great stay with us. Our team aims to provide exceptional service to all guests. Should you have any further comments or suggestions, please feel free to reach out to our management team directly. Thank you for choosing to stay with us!

6/10 - 괜찮아요

Mark

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The furniture and fixtures are old and worn. The sofa and chairs were not comfortable and the television was quite small. The desk lamp was beat up and ugly from age, and the lighting in general needs an update.
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 2월 28일
Hello Mark, We appreciate your feedback on the current condition of our furnishings and lighting. Your comments will be shared with the management team for their review and consideration for future improvements. Thank you for bringing this to our attention so we can strive to enhance our guest experience.

10/10 - 훌륭해요

Jim

출장 여행, 반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pet Friendly rooms with laminated floors. Our dog has a disorder and we were taking him to UF. We never needed a Pet Friendly hotel and we were totally impressed and appreciative of the most welcoming staff. We hope that we don’t need to come back to the UF Vet Hospital, but if we do we know where we will stay!
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 2월 27일
Hello Jim,We're delighted to hear that you and your furry friend had a positive experience during your stay with us, especially during a stressful time. Our team always aims to provide exceptional service to all our guests. Should you find yourselves returning to the area, we would be honored to welcome you back to our hotel. Thank you for choosing to stay with us.

8/10 - 좋아요

John

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Shower leaked on to floor and smelled musty
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 2월 24일
Hello John,We apologize for any inconvenience caused during your stay. Please feel free to reach out to our management if you require further assistance with your experience.

10/10 - 훌륭해요

Russell

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff from check in to check out!!! Russell T
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 24일
Hello Russell,We are delighted to hear about your positive interactions with our staff! Your feedback is greatly appreciated. Thank you for choosing our hotel for your stay.

10/10 - 훌륭해요

allan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Well managed. and welcoming.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 29일
Hello allan,We are glad to hear that you found our hotel well managed and welcoming. Your positive feedback is appreciated, and we hope to have the pleasure of welcoming you back in the future.

8/10 - 좋아요

Erol

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hotel is comfort and near city center.
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 2월 23일
Hello Erol,We are pleased to hear that you found our hotel comfortable and conveniently located near the city center. Thank you for taking the time to share your positive experience with us. Your feedback is valuable in helping us maintain our high standards of service.

10/10 - 훌륭해요

Kristi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean rooms.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 20일
Hello Kristi,We are pleased to hear that you found our rooms to be clean during your stay. Our housekeeping team takes pride in maintaining high standards of cleanliness to ensure a comfortable experience for all our guests. Your feedback is greatly appreciated.

10/10 - 훌륭해요

Maria

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to dining and shopping all walkable if you wanted
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 20일
Hello Maria,We are delighted to hear that you enjoyed our convenient location near dining and shopping options. Our goal is to provide guests with easy access to the best local attractions. Should you need any assistance or recommendations for your next visit, please don't hesitate to contact us.

8/10 - 좋아요

Linda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Very friendly/helpful staff. The place needs updating!
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 2월 20일
Hello Linda,Thank you for sharing your feedback with us. We appreciate your kind words about our staff. We continuously strive to improve our facilities to provide a better experience for our guests. Your comments will be shared with our management team for their review and consideration.

8/10 - 좋아요

Jeff

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
noise from interstate
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 9일
Hello Jeff,Thank you for sharing your feedback regarding the noise disturbance you experienced from the interstate. Our hotel aims to provide a comfortable and peaceful environment for our guests, and we apologize for any inconvenience caused. In the future, we recommend requesting a room in a quieter location within the property. We appreciate your understanding and hope to welcome you back for a more enjoyable stay.

10/10 - 훌륭해요

Dennis

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location with restaurants and gas stations close by.
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 2일
Hello Dennis,Thank you for highlighting our hotel's convenient location with nearby dining options and gas stations. We understand that having these amenities in close proximity can enhance the overall guest experience. We appreciate your feedback and hope to welcome you back for another enjoyable stay in the future.

4/10 - 별로예요

Amy

출장 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Unfortunately there were several problems with the room (some of which were evident when I checked in and others only once I was in the room, too late to move). I was given a room with a large and unworking hot-tub in the bedroom (with a big note on it that it did not work and that the hotel was going to take it out). The hotel did not appear full so I'm not sure why they would use the room. The lights in the bathroom did not work and there was no shampoo in the shower (bottle on the wall empty). The bed was clean and comfortable.
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 29일
Hello Amy,Thank you for sharing your feedback about your recent stay with us. We apologize for the inconvenience you experienced with the hot tub, bathroom lights, and missing shampoo. Our team is always working hard to ensure that all rooms are in perfect condition for our guests. We appreciate your kind words about the comfort of the bed and rest assured, we will address the issues mentioned to prevent any future occurrences. We hope to have the opportunity to welcome you back in the future for a more enjoyable stay.

8/10 - 좋아요

Mark

2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Mark, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

10/10 - 훌륭해요

Habimana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Perfect
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 27일
Hello Habimana,Thank you for sharing your feedback regarding your recent stay at our hotel. We appreciate your time in letting us know about your experience. Please be assured that we take all guest feedback seriously to continuously improve our services. We apologize for any inconvenience you may have encountered and appreciate your understanding. Should you have any further concerns, please feel free to reach out to our management team directly.

2/10 - 너무 별로예요

Kelly

Room was dirty. Bathroom was dirty. Tub had brown grime in it. 6 year old son took off shoes for the night and stepped on something sharp on the carpet and it got stuck in his foot. It appeared to be some kind of thorn that was left behind by another guest and was not cleaned. 10 or more men drinking in the parking lot near our car. Did not feel safe here. We left and found a new place to stay.
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 26일
Hello Kelly,Thank you for sharing your concerns regarding your recent stay. We apologize for any inconvenience you experienced. We value cleanliness and safety at our hotel, and we regret that we fell short of your expectations. We encourage guests to report any issues immediately, so our team can address them promptly. Your feedback will be shared with the appropriate departments to ensure improvements are made.

10/10 - 훌륭해요

Rachel

2024년 1월에 3박 숙박함
답변 제공: Manager 님, 2024년 1월 13일
Hello Rachel,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience with us. We hope to have the opportunity to welcome you back in the future.

10/10 - 훌륭해요

Christina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
This hotel has a great breakfast. Free popcorn and lemon water. Room is cleaness. All employees were very friendly.
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 13일
Hello Christina,Thank you for taking the time to share your positive experience with us! We truly appreciate your kind words about our delicious breakfast, complimentary amenities, and the cleanliness of your room. It's wonderful to hear that our staff provided you with friendly and attentive service throughout your stay. We aim to consistently deliver exceptional experiences to all of our guests and we look forward to welcoming you back again soon!

10/10 - 훌륭해요

mario

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 10일
Hello mario,Thank you for choosing our hotel for your stay! We're thrilled to hear that you had a wonderful experience with us. We hope to welcome you back in the future for another fantastic stay. Safe travels!

8/10 - 좋아요

Debra

2024년 1월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 10일
Hello Debra,Thank you for choosing our hotel for your stay. We appreciate your support and hope you had a pleasant experience. If there is anything else we can do to make your future stays even more enjoyable, please do not hesitate to let us know. We look forward to welcoming you back in the future.

10/10 - 훌륭해요

Steffanie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Family friendly rooms
Thanks for the extra role out bed and allowing our pet in the room
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 8일
Hello Steffanie,Thank you for your feedback! We are glad to hear that you appreciated the extra roll-out bed and that we were able to accommodate your pet in the room. We strive to make our guests' stay as comfortable as possible. If you have any further comments or suggestions, please feel free to reach out to us.

6/10 - 괜찮아요

Eileen

좋아요: 직원 및 서비스
Comfort Inn University
Staff friendly and accommodating, but overall condition of room not great (TV didn't work) and other issues make this a place I can't recommend more highly. Good location and professional staff is best part of this hotel.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 2일
Hello Eileen,Thank you for sharing your experience with us. We appreciate your kind words about our staff and convenient location. We apologize for the inconvenience you faced with the TV and other issues in your room. We value your feedback and will use it to improve our services. We hope to have the opportunity to welcome you back in the future so we can provide a more satisfactory stay.

6/10 - 괜찮아요

Kathy

2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 17일
Hello Kathy, Thank you for choosing to stay with us at our hotel. We value your experience and would appreciate it if you could share any feedback with our team directly so that we can address any issues you may have encountered. We hope to have the opportunity to welcome you again in the future and provide you with an exceptional stay.